First time patient and I can honestly say from the start wonderful. The ladies at the front desk…read moreare awesome make you feel welcomed. When you're greeted with so much kindness it says a lot. On to the back part with doctor. I can't say enough but doctor was wonderful, knowledgeable explained up coming test willing to hear your questions and concerns no rush appointment. Not sure what is going on with myself but feel very comfortable continuing on with this wonderful office. Excellent staff all the way around.

I came here last year with ear issues. Ear fullness, dizzy spells, loss of hearing and nausea…read more They ran some tests, had me take steroids and stuff....but when the issue persisted, they told me im losing my hearing and need hearing aides. And for the dizzy spells they told me to balance in the corner on a piece of foam. I came back and demanded more tests and so they put me on a table and got me dizzy. Told me they see something neurological and to go see a neurologist. Well. I did. He didnt see anything wrong and suggested I may have meniers disease. He told me to go back to them and get more tests done, however by the time I finally got into the neurologist and he did scans and tests, my insurance was about to expire. I am still experiencing issues and trying to get referrals to another ent but this place was a waste of time. They just shrug your issues off and push you onto somebody else. I 10000000% do NOT recommend them.

Finally, a doctor who really, really spends time with his patients. I've been taking both my…read moreelderly parents to doctor's appointments recently and it was shocking and a real eye opener to see how they get sloughed off from one department to another. I realize that they are older and many ailments are a natural part of the aging process, however, they're still people and they're still suffering. It's just downright cruel not to listen to them (really listen, not just feign interest) and pass them onto someone else. Well, Dr. Goland didn't do that. He listened, asked my Dad to repeat answers just to make sure he understood correctly, and did some testing right there and then. Dr. Goland outlined a complete course of action and I'm hopeful that my Dad will get better in time.

If you make an appointment with him, do not schedule anything afterwards. This doctor is very…read morethorough and if you are in a hurry its not for you. If you make an appointment with him make sure you clear your day because its going to take extra time (in a good way). Expect to wait for him, he will probably run late because he is very thorough with EVERY patient. He will go step by step, organ by organ, and ask you what your symptoms are. This is not a 5 to 15 minute visit doctor that doesn't listen. You won't have to talk too much because he asks you very direct questions. On your part, you better know your symptoms so you can clearly communicate that to the doctor. He will analyze your symptoms and come up with a treatment plan. I felt like all my issues were addressed and dealt with. He reminds me of a small town doctor that takes time, he is definately not a clock watcher. The lady Maria that works with him is amazing as well. She will tell you in the beginning that there might be extra waiting for him so bring a book, jot down your symptoms, watch YouTube and be ready. It took me a month and a half to make an appointment to see this doctor and it was worth it. He's not the type of doctor that's going to baby you and coddle you, he gets right down to business. Be ready to answer questions definitively. Lastly, he is an educator. He empowers you with information so you're not thinking you have cancer or some crazy stuff you looked up on the internet. It feels good to have information and answers. This is right up my alley.

Dr Reinstadler has been my dr. For years for an issue that doesn't seem to completely solve from a…read moreprevious dr. Who caused the issue - not him. He's been attentive, knowledgeable, problem and patient focused and I would recommend him to anyone looking for a dr with his specialty. A lot of doctors would have let it go and told me oh well this is as good as it gets but even years in he's caring and personable. One of my best doctors.

The doctor's office staff greeted us when we arrived and checked us in a timely manner. The office…read moreitself is spacious with many seats available. We didn't have to wait long before being placed in a room to be seen. Dr. Reinstadler provided excellent care to both my husband and myself. He explained everything to our satisfaction in plain English. I am happy my husband can hear me again.

I went to Dr. Kao because my ear hurts. After 2 seconds check, he decided there's no infection…read moreeverything looks normal, the problem was my jaw that I need to go see a dentist. He told me to take otc ibuprofen 3x a day for a week and guaranteed my pain will be gone. Did you actually graduate from a med school? It's very embarrassing when a free YouTube video has more credibility than a doctor in a hospital. I paid $150 for your 5 minutes ridiculous consultation. Unbelievable.

Clearly not everyone has had the same excellent experience, but I found Dr. Waki to be the top of…read morethe top in the world of doctors. I was referred to him by my doctor after experiencing a swollen throat that I couldn't fight off. Within seconds of examining he knew what to do. I went through a not terrible but still rough procedure but felt 100% better as I walked out of the office 20 minutes later. He handled it and I have been cured and perfect ever since. Huge respects and appreciation to Dr. Waki's assistant Chelsea. She saw it all go down and provided me solid comfort in a tough time. Best of the best. The front staff was very welcoming and friendly. Clean office, small parking lot but more space in the lower garage. Being right by the CVS is appealing too.

Dr Chen is very professional and very nice and patient to listen to my hearing loss problem and…read morelook through a audiogram of a hearing test done by other audiologist. He give me good advice for surgery / hearing aid option . He referred me to an otologist for the surgery option . Dr Chen is a very good ENT doctor .Thank you

I have been trying to get there phone number because on the Internet said this number is…read more Disconnect it?? Can you send me the new number

Dum ass ENT Doc. Couldn't have cared less about my issues…read more They're not big issues. Checked my ears out, charged me for cleaning a bit of ear wax out. Took less than a minute.

Doctor himself 5/5 was friendly and nice and took care of all my questions and concerns . And…read moredidn't try to make me do unnecessary procedures. The front office though. Not sure what's going on. Not only were they rude, they circled around on who's in charge and I guess their manager has been out of town for 2 months? That's why maybe they are acting rash and talking rudely to customers. I hope the doctor knows how his staff acts and talks to his customers.

The worst experience my wife has ever had, the Doctor told my wife "it's called Vertigo " Google…read moreit ". I can't believe that a doctor who signs an oath to help people actually speaks like this to a 1st time patient who is suffering with Dizziness and then asked her to leave. Unacceptable behavior from a medical professional. Maybe should remove the word professional. Spread it from the mountain tops stay away from this place. You'll thank me later.

I was very hesitant on going on going to this hospital due to poor reviews. However they were…read moreextremely nice! I appreciate their kindness! They had me fixed in no time and were very precise. I went to get my ear checked up but they even looked for my throat and nose.