I have had this doctor since I was born or a child and I am Deaf. Dr. Hal Shimazu has always been…read morevery kind and nice to my family. He also has been my dad's doctor for many years and my dad highly trusts him (which says a lot if you knew my dad). So I highly recommend Dr. Hal Shimazu and his office. He has always been very friendly with me and always treated me and others like an equal. Thank you Dr. for being you, you are a wonderful doctor! Thank you for cultivating a wonderful space in your building.

Great Physician! Very smart and detail oriented. Has lots of experience so he likely won't get…read moresurprised by your condition. He's well connected with Specialists at St. Joseph Hospital and is a part time Medical Director, so he's well versed in the administrative business. Lastly, he's one of the hardest and most dedicated PCPs in OC. Part of the St. Joseph Hospital Affiliated Physicians (SJHAP) network and available on most HMO and PPO plans.

Dr. Verma is the best!!! I first called Dr. Verma when I developed a hoarse voice. I had been to…read morethree other ENT doctors who couldn't figure out what was going on. I found Dr. Verma through his website, www.throatdisorder.com and made the drive to Orange County from Los Angeles. I was nervous at first, but boy was it worth it!! From the beginning, Dr. Verma was different than the other physicians. He carefully listened to my problems. He diagnosed me with vocal cord paralysis (one of my vocal cords doesn't work) and performed a procedure on my throat with me awake!! It didn't hurt a bit and after a vocal cord injection my voice was back to normal. I ended up needing surgery six months later to permanently improve my voice and after performing thryoplasty (placing an implant in my voice box to strengthen my voice) my voice is great. I would highly recommend Dr. Verma to anyone with a voice or swallowing problem. He was available for questions whenever I needed him. He is funny, kind, and best of all - a great surgeon!

I hope you got money to burn because this office is doing bigtime insurance billing upcoding. They…read morebilled $1,566.00 for my 15-minute consult. I went in for a consult about an elective procedure - not the procedure itself, just a meeting to discuss potential side effects. The entire visit took about 10 minutes, but I'll be generous and say it was 15 minutes. Dr. Verma did a laryngoscopy that took less than 2 minutes and then explained the process for the procedure. I learned nothing new about the procedure that I hadn't already read on Reddit. But fine, this initial consult is required for the procedure. Figured it wouldn't be that expensive to just ask a doctor if Reddit was right (BTW he confirmed Reddit was, in fact, a good resource to learn about this procedure). When I got the bill for this "consult" I figured there had to be a mistake. They had billed the office visit as a code 99205 at $974.00. That was **in addition** to the laryngoscopy code 030575 at $592.00. That's a cool $1,566.00 all-in. Dude's billing $6,264 per hour? That's Beyonce money. If you look up the description for a code 99205 "provider visit", you'll find it's typically 60 minutes with a comprehensive history, comprehensive exam with high complexity decision-making and an extensive amount and/or complexity of data to be reviewed. This exam was none of those things. That's called insurance upcoding, my friends. This was a code 99202 (99203 if I'm being generous). My insurance adjusted his $1,566.00 to $1,035.79 and then billed me $530.21. I spent about 2 months trying to get Dr. Verma's office to bring the billing code down. Always difficult to reach, always referring me to the billing department at UCI Health (who couldn't do anything for me), but I finally got the office to lower the provider visit code. These MF'ers lowered the 99205 at $974.00 to a 99204 at $739.00 and said that was the lowest Dr. Verma was willing to go, like he was doing me some big favor now. And then, of course, somehow my insurance increased what I was responsible for. I finally had to say F it and just pay the bill. So all said and done my 15-minute exam to rehash what I read on Reddit cost me $556.10 and my insurance paid him another $497.38. Complete f'ing scam. I ultimately decided against doing the procedure before I got this first bill, but man I'm glad I didn't go through with it because if this is what he's charging for a short office visit, I'd probably have to file for bankruptcy after doing the procedure. I would have been better off setting fire to $556.10 cash than doing this little office exam. Then I at least would have gotten some warmth from the flames.

I brought my dad here for his appointment. We parked in the visitor parking structure along Dawn…read moreWay. The structure was pretty tight and packed at 9:30 am. If you can, drive a small car. We were there for about 1.5 hours and it was $2 with validation. The whole process from checking in and the actual examination, it was not bad. There wasn't too much waiting. The doctor was very friendly, thorough, and patiently addressed our concerns.

Brilliant and meticulous surgeon and medical team. Great experience from start to finish…read more Outstanding result from the surgery. I felt very supported through the process. Dr. Wong is a straight-shooter, and if you follow his advice you will love the result. My surgery was easy to schedule, took place on time, overnight recovery was as comfortable as could be, and the initial recovery period and follow up appointments were as expected, and no complications. Thank you also to Courtney and Taylor.

I saw Dr Del Junco for buzzing in my left ear and dizziness and recent vertigo episodes. He ordered…read morea hearing test which indicated mild hearing loss. He told me my tinnitus was part of aging and to take lipoflavanoids for the tinnitus. Did not address my vertigo and was very dismissive towards me. It was a waste of my time and will not return.

So very disappointed. He came highly recommended. Your only as good as your office staff. That's…read morewhere it starts. I called from the hosptial on a Friday afternoon late. I was hospitalized for server vertigo and loss of hearing left ear. Desperate for an appt and its crucial if you have SSNHL. Treatment must be started within 3 days no later than 2 weeks. I knew I needed to be seen right away. I spoke to Valerie ( I believe ) and she was rude and uncaring. 100 percent. She could care less or have any sympathy for me. I'm not the only patient. I know that but she should be able to identify urgent. Period. She proceeded to tell me she would get me in, in 2 weeks and it would be for a hearing test only. God I am glad I reached out to other practices and found caring staff that knew my situation was dire. I called another place THe Greater Oc spoke to a lady that took my info called me back an hour later on a Friday night and got me in on Monday. Exam, hearing test and treatment was started all same day! What a great experience and a terrible one with this office. Unacceptable. Degrading. Cruel.

While I appreciate getting my heart monitor here, place is bad…read more It is a very old building and the signage is very poor. I stood in line at the wrong place for 10 minutes before someone asked what I was there to do and told me I was on the wrong line/area. The walls are painted a dark yellow color and need to be re-done either bright white or a nice light blue. It makes it look even more depressing. Please step it up.

i was a patient for about 3 years once dr. metzer retired and i was seeing another dr. there. he…read moreover booked ,sometime a 2 hour wait. during the 5 mo. i saw him ,not 1 time did he lesson to my heart. he changed my meds and then i couldn't see him for 2 mo. also when blood pressure was over 200,i called and ask for him to call me i was told he does not return patients ph. calls. just go to er. also at the end i was over charged for the heart moniter. i am sad to report this,but our medical drs overbook themself.the patient then pays with no retun phone calls so sad. i have gone to another specialist and my blood pressure has stablized,only took him 6 weeks. also he lissoned to my heart.i hope this helps other patients.

You get what you pay for. The work up and documentation is outstanding. You don't need the…read moresupplements but can if you want to exceed your normal health. He applies very unique medical and holistic approach to his practice.

Dr. Kaslow is one of the most caring doctors I've ever known I have been going to him for more than…read more15 years I feel that he is genuinely concerned with the whole body which is very important to how I take care of my wellness. I trust him with my life. I send many many people as a referral, if you are looking for a quick fix this is not for you if you're looking for preventative medicine with a natural holistic approach, then this is the doctor for you

The appointment went fine, however the billing is WAY WAY WAY out of date. They send you a bill in…read morethe mail with no way to pay online. You must call in to pay via credit/debit card and then there is no way to get a receipt unless you go back into the office to get it or pay $20 for them to send you one in the mail (isn't postage only about 80 cents nowadays?). The people who run the billing department work from home, so they can't even print receipts to send a picture of a receipt via email. Therefore, very difficult to get a receipt to get reimbursement via HSA or HRA. This is a very simple thing to get payment set up online.

I went to Dr. Kao because my ear hurts. After 2 seconds check, he decided there's no infection…read moreeverything looks normal, the problem was my jaw that I need to go see a dentist. He told me to take otc ibuprofen 3x a day for a week and guaranteed my pain will be gone. Did you actually graduate from a med school? It's very embarrassing when a free YouTube video has more credibility than a doctor in a hospital. I paid $150 for your 5 minutes ridiculous consultation. Unbelievable.

Rude front office staff and whoever calls to ask you questions to get your info before you…read moretelehealth call. Been getting the same prescription for half a year but I always have to the one to follow up on the prescription prior auths, rather than the other way around. Even after months of getting the same medication and with the same insurance, they still submit my prior authorization to the wrong place and cause me to have to wait for weeks with no update and no medication. I had to call my insurance myself on multiple instances and they were the ones to tell me the wrong forms we submitted. No accountability from the office or their staff, nor an apology.

Got to my appointment and was told my appointment has been canceled because they called a wrong…read morenumber to confirm and because that wasn't my number and I didn't respond to the message I never received they canceled me. In order to establish care with Dr. Zand the wait is 4-7 months. So Janice the PA saw me and told me my lungs are clear and there is nothing wrong with me and just because I'm coughing nonstop she gave me an inhaler! My condition got worse by the next morning and this time I decided to go Urgent Care on Chapman in Orange and was examined by Dr. Kwan and was diagnosed with bronchitis and sinusitis, he put me on prednisone and antibiotics, he was so good and so caring, just too bad he doesn't have his own practice!