I've called multiple times for different reasons and have left plenty of voicemails, but they…read morerarely answer their phone and never seem to call back. Days go by without any response, and I've had to go in person just to find out what's going on. It's really frustrating because a doctor's office should be accessible to their patients. I've called at different times and on different days, and it honestly feels like their phones aren't even being monitored. It shouldn't be this difficult to get in contact with your doctor's office when you need help or have questions. You should be able to get a response in a reasonable amount of time, especially when it concerns your health.

Not only is she an amazing reputable physician, but she is full of passion, knowledge, wisdom and…read moredependable! I used to be with Kaiser for many years along with my children until I got to know Dr Linda Hsu's care by observing her in the medical field and getting feedback from not only her patients but also from staff in the hospitals, her colleagues and the community!!! I could not wait until it was time to enroll, and without hesitation, asked her to be my primary and my children's as well. It was the best decision I've made to know that someone truly cares about my well-being, physically, emotionally, mentally! She is a passionate woman who has so much love for mankind and dedicated to serve the community! She is a blessing!!! I also have to add that her staff in her office are very delightful and helpful!

I asked her some NSFW questions and she answered them professionally and cheerfully LMAO. I adore…read moreher! She's great!! I'm not gonna have more kids but for maintenance check ins, it's a nice entertaining visit despite it being a dreadful activity for most women. Office wise, it's clean. Fast. Friendly. Normal things that should be expected.

I have been with Dr. Leung for years. In mid 2023 she stopped my bc pill because my blood pressure…read morewas too high 1 time. She didn't recheck it and looking back i should have asked her to. But I was coping with my husband whonwas dying of cancer so I wasn't necessarily completely attentive to my own care. This pill was controlling some serious pain. After I stopped taking the pill I was in excruciating pain but couldn't tend to myself because my husband was now dying. All my attention went to him. After finally getting back in to see Dr. Leung 4 months later to start the pill again she insisted I try the IUD. I wasn't to comfortable with the idea but she was really insistent it would be better. I decided to try it and so began 2 years of the worst pain I have ever experienced. After she inserted the IUD I ended up with a UTI. After I healed from the UTI the symptoms never went away. I saw a urologist who also was a bad experience. He the diagnosed me with Interstitial cystitis. I told Dr. Leung at my follow up that I really thought the IUD was causing more pain. She insisted it wasn't the IUD. My urologist insisted it wasn't the IUD. Well I trusted them both. For 2 years I changed my diet drastically to manage Interstitial Cystitis assuming that was my problem. Finally in Dec. of 2025 I insisted the IUD be removed really convinced it was causing some of not all of my symptoms. I even paid cash because my insurance didn't kick in until Jan. 2026. I saw Dr. Melnik who listened to my whole story and removed the IUD promptly. For 2 weeks I felt 100% relief. Then I ended up with another UTI. And here we are again. I am now healing from this UTI and while I'm getting better the progress has been painful and slow. To think all this could have been avoided if Dr. Leung had just listened to me and removed the IUD instead of convincing me it wasn't the IUD. I have also changed my urologist. This whole process has been a nightmare and not something I wanted to experience and helping my husband fight sarcoma for almost 6 years. After his death I was mourning but looking forward to some much needed rest. That is still yet to happen 2 and a half years later. Doctors please listen to your patients. If they tell you something isn't right give them the benefit of the doubt.

I've been looking for a doctor for my neck and spinal. For pain and suffering, i've been through a…read morecouple of doctors that i wasn't satisfied with their profession until I found doctor.Moksha Ranasinghe right away, I felt comfortable and safe in her presence. She gave me the confidence that I will be fine in her hands.

Dr Ranasinghe is an outstanding surgeon whose skill and compassion are exceptional my back surgery…read morewas a completed a success and I am pain free! She took her time to explain everything and made me feel at ease through the process. She is worth the wait. I highly recommend Dr Ranasinghe to anyone seeking expert spinal care. Thank you Jerry Lara

Finally, a doctor who really, really spends time with his patients. I've been taking both my…read moreelderly parents to doctor's appointments recently and it was shocking and a real eye opener to see how they get sloughed off from one department to another. I realize that they are older and many ailments are a natural part of the aging process, however, they're still people and they're still suffering. It's just downright cruel not to listen to them (really listen, not just feign interest) and pass them onto someone else. Well, Dr. Goland didn't do that. He listened, asked my Dad to repeat answers just to make sure he understood correctly, and did some testing right there and then. Dr. Goland outlined a complete course of action and I'm hopeful that my Dad will get better in time.

If you make an appointment with him, do not schedule anything afterwards. This doctor is very…read morethorough and if you are in a hurry its not for you. If you make an appointment with him make sure you clear your day because its going to take extra time (in a good way). Expect to wait for him, he will probably run late because he is very thorough with EVERY patient. He will go step by step, organ by organ, and ask you what your symptoms are. This is not a 5 to 15 minute visit doctor that doesn't listen. You won't have to talk too much because he asks you very direct questions. On your part, you better know your symptoms so you can clearly communicate that to the doctor. He will analyze your symptoms and come up with a treatment plan. I felt like all my issues were addressed and dealt with. He reminds me of a small town doctor that takes time, he is definately not a clock watcher. The lady Maria that works with him is amazing as well. She will tell you in the beginning that there might be extra waiting for him so bring a book, jot down your symptoms, watch YouTube and be ready. It took me a month and a half to make an appointment to see this doctor and it was worth it. He's not the type of doctor that's going to baby you and coddle you, he gets right down to business. Be ready to answer questions definitively. Lastly, he is an educator. He empowers you with information so you're not thinking you have cancer or some crazy stuff you looked up on the internet. It feels good to have information and answers. This is right up my alley.

I highly recommend Dr. Chung - she was fantastic in helping me with my egg freezing cycle this…read moremonth. She and her team at HRC Fertility Fullerton are all-stars. From the initial consult all the way to egg retrieval, Dr. Chung was very transparent about all the necessary steps and was available for my needs at each step of the way. I was pretty nervous at the beginning of the process, but Dr. Chung was great in helping me navigate and accomplish this journey with peace of mind. Above all, she is super friendly and approachable which made this process a lot less daunting. Thanks again to Dr. Chung for your amazing work and expertise!

Words can't fully express how grateful we are to Dr. Chung and the whole HRC family. They made this…read moreprocess easy and seamless. Dr. Chung and Priscilla my nurse coordinator was on top of it all and communicated the whole process each step of the way. If we had any questions or concerns they were there to listen and give us the answers or advice we needed. Even through the downs of IVF, Dr. Chung always encouraged us to keep our heads up and never give up. Thank you HRC and Dr. Chung for giving us this opportunity to become parents to our rainbow baby.

Dr. Lener, is the Best, she was my son's Ped from Birth to 18 years old at Bright Medical…read morecenter/PIH in whittier. I was sad when it was time to switch doctors. Thank you Dr. Lener for you love. Kindness, and care for our children

Dr. Lener was the best! Met her at PIH when my twins were born. She had been their pediatrician…read moreuntil she left out of state. She is truly missed. Every office visit, she made sure it was a good one. She really does care for her patients and gives so much information. She respected our decisions when it came to the covid vaccine and flu shots. Dr. Lener Idaho is lucky to have you! Thank you for the care you provided to our boys.

I had been in the market for medical insurance through Covered CA but the cheapest one I could…read morefind, that also allowed me to go to the doctors I had been going to for years, was a bit expensive. I decided to look into other options and did a search for places I could pay out of pocket. When I lived in Mexico, I had been using the services at a local hospital, paying a monthly membership fee for their services so imagine my surprise when I found out that the exact same system existed here. That was when I found Dr. Marisse so I booked an appointment. I found her originally on Zocdoc and the nearest appointment was in a month and a half. Within a day of making the appointment, I was called by the office to Nurse Shawna who wanted to make sure that I knew that all appointments needed a preliminary chat with the Doc, after which I could book my appointment. thanked me for letting her know that the next available appointment was that far away. It turned out there was a mix-up and that she did have more immediate appointments available. There is plenty of parking, as it is in shared parking lot with other businesses. However, there are two buildings with the same building number but with different locale numbers. Upper Echelon is in the building nearest to the AAA and the Farmer Boys. At the appointment, everything was clearly explained and we went over a sort of plan of attack, with regards to my concerns and what I needed to do. I appreciated paying less per month for the membership, which includes as many appointments as you want. The lab work and the tests are at wholesale prices so even with the membership fee and registration, all of this was cheaper than the plan I was going to get with insurance. What I appreciated was the quickness of getting an appointment. I have always hated waiting a few weeks, as a new patient, before actually being seen but I was able to book this within a week of the appointment. It was a week because their availability interfered with my work hours. Otherwise, I would have been seen earlier. All in all, it is pretty convenient and a wallet-friendly option. After that first appointment and the lab results came in, Dr. Marisse wrote a VERY long email detailing every point of concern. Which I appreciated because I went for answers and I was getting them. If you need a straightforward person to tell you what you need to be doing and not someone who has to be on your ass every step of the way, this is the ideal option. I would say the ONLY con is that they do not have appointments during the weekends. And since I work during the week, I have to take time off to go to an appointment.

I always have excellent experiences at Upper Echelon Medical Office in Fullerton. From the moment I…read morewalked in, everyone was welcoming, professional, and made me feel comfortable. A special thank you to Shawna and Karla--they went above and beyond to provide outstanding care. They were incredibly kind, attentive, and took the time to answer all of my questions without making me feel rushed. Their professionalism, compassion, and positive attitudes truly made a difference and turned what could have been a stressful visit into a great experience. It's rare to find a medical office where you feel genuinely cared for, and Shawna and Karla exceeded my expectations. I highly recommend Upper Echelon Medical Office to anyone looking for quality care and exceptional customer service. Thank you both for making my visit such a positive one! Dr. Marisse is truly one of the best doctors I've ever had. She explains everything clearly, never makes you feel rushed, and always makes you feel like your health and well-being are her top priority. Her professionalism and caring attitude give me complete confidence in the care I receive. I highly recommend Dr. Marisse to anyone looking for an exceptional physician.

Dr. Julia Buchfuhrer was very caring and thorough in her explanation of my conditions. She took her…read moreto assess my hands and joints. She was thoughtful and appreciated her advice to get additional lab work done to have peace of mind. I would highly recommend Dr. Julia Buchfurer based on her knowledge, courtesy and approach to speaking with her patients!

Dr Julia was great, she gave me the right diagnosis and referral to other doctors. She was…read morefriendly too. Staff is great too.