Wow, what a great experience with Mike. Very knowledgeable and straight forward. Was great with…read morefollow up and was definitely focused on getting me the best insurance for the best price. I look forward to working with Mike very soon. Two thumbs up!

Very efficient and helpful getting us a new home owners policy. Very happy to deal with Mike. Thank…read moreyou.

Edgar at Mercury in La Quinta has been great! He responds to my emails promptly and if I happen to…read moremiss him by phone, he responds to my voice messages within a couple of hours. I've been with Mercury and Edgar for a few years now and do not have any complaints. Thank you Edgar!

From the owner: Personal Insurance *…read more Auto Insurance * Homeowners Insurance * Condominium Insurance * Renters Insurance * Dwelling Fire Insurance * Boats / Jet Ski Insurance * Recreational Vehicle Insurance * Antique / Classic Car Insurance * Umbrella / Excess Liability Ins. Business Insurance * General Liability Insurance * Property Insurance * Business Interruption Insurance * Extra Expense Insurance * Business Auto Insurance * Mechanical Breakdown * Employment Practices Insurance * Directors & Officers Insurance * Errors & Omissions Insurance * Workers Compensation Benefits - Life & Health * Health Insurance (Group & Individual) * Life Insurance (Group & Individual) * Dental Insurance (Group & Individual) * Disability Insurance (Group & Individual) * Long Term Care * Retirement Planning

Miguel, the Vice President, was absolutely incredible. He pulled some strings for me, to give me a…read morepolicy that I could not get anywhere else. I was stressing out because I had to close escrow on my new investment property in two days, and couldn't find a policy that worked for my situation (a stand-alone rental). Miguel made it work, and was very easy to work with along the way. Long term, I will certainly do more business with Miguel!

After 4 different insurance agents told me that they could not find homeowners insurance, I was…read morereferred to Palm Valley. I was introduced to Monze Jerez and within 2 hours she was able to get a policy so that we could close escrow on time. She is an angel and without her, who knows what would have happened. There are no words that can explain how professional and how efficient she is.

Our old insurance dropped our vehicle out of the blue. And Kevin and team are professional and…read moreresponsive. Kevin is especially detail oriented and took the time to break down the policy. 30 years experience is subtly on display as his level of understanding shows why this group has such high ratings. Also he was extremely patient with my wife and I as we scrambled to find our old paperwork from another company. Expertise and experience count for something. Being kind and generous with your time when you have that expertise and experience is priceless.

Just purchased my Business general liability insurance and I have nothing but great things to say…read moreabout whole experience(Kevin).He was very patient and professional. Thank you!!!

I visited thier AAA office in La Quinta, and had the best customer service ever. The member who…read moreassisted me is Reshelle, who was excellent. "Kudos to her, she's 5 star.

I am extremely disappointed with my experience involving AAA insurance and the La Quinta office…read more I paid my automobile insurance in person and my understanding was that I was paying my insurance premium in full. I did not knowingly sign up to finance my insurance premiums or agree to finance charges. Years later, after requesting my insurance records, I received transaction ledgers containing finance charges and installment-type entries that do not match how I remember paying my insurance. I have repeatedly requested the underlying payment history and documentation showing exactly how my payments were made and what authorization AAA relies upon to claim that I agreed to premium financing. This is particularly concerning to me because I specifically remember going into AAA offices and paying my insurance in full. If AAA claims that I elected to finance my premiums, I believe they should be able to produce the agreement or authorization showing that I actually chose that payment arrangement. Instead of receiving a clear explanation and complete documentation resolving these discrepancies, I have spent a tremendous amount of time trying to reconstruct my own payment history. I am not claiming that every employee at this branch was responsible for what happened. My review concerns my experience with the insurance policies and payments associated with AAA, including payments I made through the La Quinta office. Customers should keep their receipts and copies of every insurance payment they make. Based on my experience, I wish I had kept every single receipt from every year.

Pretty cool place nice freeway not to bad to drive to pretty cool to take photos too niceread more

This place sucks i dont recomend it! They had me waiting for 30 minutes i just got up and…read moreleft!!

I have been doing business with Palm Valley since I bought my condo 2 1/2 yrs. Recently I received…read morea "Thank you email" for renewing with them. Then a few days later I received information from my Mortgage company that the rate increased 50%. You can imagin it was a surprise, not mentioned in the thank you email. So I called the office wanting to speack with the person that sent the email. Keep in mind, this agency has not contacted me personally since I signed up with them. Anyway, the person was nopt available therefore I asked for a return call. I am here 5 days later, NO CALL. I can't take the risk with an insurance agent that does not return calls, what if I had a claim? They would probably not call then either. Bottom line, I am changing agents and low and behold at a better rate with the same Carrier Mercury. My opinion is, the management of this group doesn't care about my business. I recommend someone else, anybody else.

This company help me find great coverage for my business, Mayra made it so easy and explained…read moreeverything in detail to found what would work for my business. Thank you Mayra at Palm valley insurance

horrible ins com! they will never pay a claim, even if the police report states it's not your fault.read more

If I could give them zero I would .they charged me almost 400 and only half went to pay my…read moreinsurance! They are literally robbing people their .just so they can continue to sit on their ass .come here to get robbed .tip they charge u $110 just to add a vehicle

They always have attitude, rude and act like they dont want to help you. Except one lady there, she…read morehelp me right away. She was helpful and nice. The rest of the employees are just unprofessional and rude!

I am sorry but ! This people is very unprofessional . I am not the type to post any bad reviews …read more I call this ladies working today Tuesday 6 of April . After she answer and put me on hold for 15 minutes I called her back she put me on hold again , So I called her back she say she is busy doing a commercial account and she doesn't got time for me . I asked her to speak with her manager she say manager will call me back in 15 min . Is been over 2 hours I still haven't receive a call . DONT GO HERE PEOPLE STAY AWAY THERE IS BETTER BROKERS IN THE MARKET . Muy mal servicio Muy mal trato honestamente , he sido cliente por un año ya partir de este mes mejor firmaré contrato para cerrarlo es lo que pasa cuando uno acude a estas empresas mal establecidas Qué lástima .

Hailey Sapiro is who I worked with. She is Fabulous- Easy…read moreto get a hold of And always replied to my emails quickly. I don't usually write reviews but felt she was Exceptional at her job and very intelligent. Thank you Hailey! Jordan

I've had State Farm insurance most of life. I have my cars insured with them and our home. I'm…read morestarting to consider leaving them. Rates are consistently higher & higher. They'll email you stating that they need info about certain things & you can't ever get ahold of anyone. I left a message 2 weeks ago about information they claim they need. Still no return call.