Non responsive waste of time -- AVOID!…read more I spent 90 mins with an employee Christine over an extensive quote ... giving all the specifics answering all her questions ... after a week of not hearing anything I emailed her and received a notification that she is no longer with the company. I called and a woman said she'd look into it finding my name in their system. After another week -- nothing. I called again and the sane woman apologized and said that Mike Williams will get back to me within a hour with the quote. ( Keep in mind this is thousands and thousands worth of coverage.). I waited 4 more days and called a 4th time and told the woman I never heard from anyone. "Someone will get back to you". Yeah rrrrrright. No wonder Christine left. Just steer clear and AVOID PC Insurance.

Wanted to update my experience with Canyon Pacific Insurance. I've been with them for several…read moreyears, mainly because they offer great insurance at a fair price. Living in the Mountains can be difficult finding homeowners insurance, fire, snow etc. But I've been fortunate with Mike Williams at CPI, to take care of things. I've even sent several friends to CPI because of the ease and affordability. As of now, my roommate has auto insurance with CPI, I have renters, homeowners and auto insurance with them. In sum, I appreciate the ease in which my needs are taken care of, and of course the price. I don't do email/docu sign computer stuff, so CPI sends everything via USPS. Which allows this old man (stuck in the past) peace of mind. Highly recommend for any and all someone's insurance needs. Sincerely, Micheal Wyatt

On March 23, 2026, after receiving a letter from Safeco Insurance saying that my policy was being…read morecanceled as of June 7 because the product was being discontinued in CA, I immediately called W&H. I spoke to a woman who said it was too early to find a new policy and they would be contacting me at the end of April. Of course, they never called back and my policy lapsed. I spoke to the same woman today at W&H who blithely said, "sorry, it fell through the cracks." So if I had a fire in the last 7 days I would not have had any coverage. UNPROFESSIONAL, BORDERING ON MALPRACTICE!

What an amazing customer service experience! Bernadette was beyond helpful, knowledgeable and…read morefriendly!

I would give 1000 stars if I could! Never go on Yelp to make a review...but the quality and…read moreprofessionalism and overall awesomeness of the work of NICK EAMES deserves to be recognized and awarded! Whether you have a business and looking for commercial insurance for your business needs or looking for a personal policy on auto, home etc. Nick is definitely your guy! He is honest, dependable, EXTREMELY hardworking, and motivated. Nick took my needs for insurance and my situation seriously; he listened to me, communicated, and fought for me to get what I needed! He did not give up and went above and beyond any expectation, putting in extra hours, making extra calls, and helping me understand the process every step of the way. I am so grateful Nick is my agent and I highly recommend you contact him if you are looking for a policy. He has his clients' back. Brilliant work! Will keep using Nick at the Insurance Crew as my agent as long as I'm in business, not only has he saved me money, headaches, time and come through, he makes me feel like I matter as a person. Not common in this line of work and he has my highest review and recommendation.

Nick is the best! He's super friendly, very helpful and always reliable. I couldn't recommend him…read moreenough.

Happy to refer Phil and Isabel with 5 large stars for their prompt professional courteous service…read morewith my Families need for Motor Home Liability Insurance Coverage. Within 24 hours of my request for pricing, Isabel was able to respond with competitive and complete coverage from A to Z. Could not recommend State Farm and Phil and Isabel any higher. Or I would gladly. g'day,

Every time I call their office, I am taken care of right away. Excellent customer service.read more

My mother hated her insurance company. They had sold the company to another agency and she felt…read morethat the new company was rude and uncaring. They were also further away from her house and she had to drive 30 minutes over there to see them. Gina Notrica from Healthbridge has been a godsend! She will go to her clients house and this is crucial for older people, especially if their mobility is limited. She explained everything thoroughly to my mom and made sure she kept every part of her old insurance that she liked. If you have an older family member who needs to go over their insurance, or wants a new one, don't wait or worry any more. Call Gina. She will take wonderful care of them.

My wife and I had a consultation with Marv Law of HealthBridge today. Mr Law was punctual,…read moreknowledgeable, affable and honest; even when it didn't benefit his business. We highly recommend him when it comes to selecting the best health plan for your circumstances, including Medicare plans and options.

I call today to get a quote because my homeowner's insurance went up…read more. I spoke to Dennis. His demeanor and the way he spoke to me was quite Kurt and rude. He asked me the builder of my home and I told him and then he asked me again and I was nice and I said, oh yes, I just said that and his response was well if I heard what you said. I wouldn't have asked you again!!! Then he was mumbling and I said to him. I'm sorry I can't hear you. You sound muffled- Again, he was quite rude. He said i'm not mumbling!!! I finally said okay, we're done here. Thank you anyway.. So I would stay away from this company. This guy doesn't want any business and he's rude!!! You don't speak to a potential client like that. I will make sure everybody I know in my community who has referred me switches their insurance and that no one else uses him!!!

I had a great experience with this insurance office and highly recommend them. I friend passed me…read moretheir # after she did as well. The agent, Dennis, went above and beyond helping me into a lower cost flood policy even after my current policy had kicked in. Saved us over 2k in 1 year! I also found the support staff friendly and helpful.

Recently move to the Rancho Mirage area and someone on Facebook recommended Farmers insurance to me…read moreso I decided to stop by the office and it did not disappoint the staff was very helpful and made me feel like I was genuinely being helped and not necessarily because they were trying to make a sale. The office is clean, they're fast and have Spanish speakers! I would 10/10 recommend them!

Recently switched over using James and his office and was blown away by the customization! From the…read moremoment I called to the moment I received my documents the team was there with me all the way. its truly rare you get this type of service these days!

I have been doing business with Palm Valley since I bought my condo 2 1/2 yrs. Recently I received…read morea "Thank you email" for renewing with them. Then a few days later I received information from my Mortgage company that the rate increased 50%. You can imagin it was a surprise, not mentioned in the thank you email. So I called the office wanting to speack with the person that sent the email. Keep in mind, this agency has not contacted me personally since I signed up with them. Anyway, the person was nopt available therefore I asked for a return call. I am here 5 days later, NO CALL. I can't take the risk with an insurance agent that does not return calls, what if I had a claim? They would probably not call then either. Bottom line, I am changing agents and low and behold at a better rate with the same Carrier Mercury. My opinion is, the management of this group doesn't care about my business. I recommend someone else, anybody else.

This company help me find great coverage for my business, Mayra made it so easy and explained…read moreeverything in detail to found what would work for my business. Thank you Mayra at Palm valley insurance