Had to find a new mechanic after 25+ years and after doing my research and asking around I went to…read moreMessier's...Friendly, patient people who were able to work around my crazy schedule and who took the time to explain what needed to be done

Just moved to the area from out of state and needed to get our cars inspected. Both cars passed…read morefine, which I had hoped for since I try to take great care of them, but you never know when one is eleven years old. I was half expecting a call saying it failed for some reason and it's going to cost several hundred to fix, but luckily an unfounded fear. Everyone I dealt with was a very personable and friendly. I wouldn't hesitate to bring them back for future service.

Approximately 11 hours to get to my location. Ended up getting stuck twice having to winch…read morethemselves out. Trashed my neighbors mailbox's And then just took off, without a word.

I have been a client of hometown for 8 years and my folks even longer. They've always treated us so…read morewell, fair prices, short repair times, honesty and integrity; however, they just lost a decade of loyalty to one incredibly unprofessional phone call. On September 20th 2024, I brought my 2007 Honda Fit to Steve to take a look at some service lights and a funny noise. He fully diagnosed it on the spot, told me I needed to bring it back for a new transmission and new brakes and that he'd call some parts companies and get back to me with an estimate. He never contacted me again. A few nights ago, 12/2/24 my engine started billowing smoke late in the evening and I emergently had my car towed to hometown after hours, thinking that as a loyal customer they may be able to get me in. Instead, I got a phone call from Steve telling me that they have never and will never work on Honda Fits, my car is blocking the plows (there is no snow) and that I need to bring it elsewhere. I asked for a recommendation, and he told me that no one will work on a Honda fit and he won't send me to one of his friends. I brought up the diagnostics he did, and he told me that when he did it "6 months or a year ago" (actual timeline = 10 weeks) that he did indeed call me back with prices, "or maybe left a message". So in one conversation he both admitted that he did work on my car and looked into parts but that he also has never worked on my car and won't in the future. I think I asked one more question and he told me my keys were in the cup holder and hung up on me. Great business, Steve!

I sent my car for repair. Received an estimate for repair by email and the work was completed.read more

I am a traveler from Kansas and I know no one in Vermont. My car broke down and I picked Elite to…read morerepair it. I received a very honest business that really cared about my situation. The communication was great, the repairs were excellent and pricing is reasonable. I recommend Darko highly

Store was ok. The auto repair was hard of a location to get out off. Can't recommend them they are…read moreout of business

consistent high quality…read more I have been going to Bourne's for years with a wide variety of cars. the fact that I stayed with them over the years speaks to the high quality of their work and their willingness to discuss issues in detail. highly recommended. I have sent several friends to Bourne's and they've all been happy with the service. as an added bonus all the staff are very friendly, knowledgeable, and helpful.

Bill is the best! I first brought a car to him 32 years ago. I don't have Volkswagens anymore but…read morehe was still willing to help me out. You will enjoy getting your car fixed at VWW!

It's wonderful the world has found a place for a guy like Bill who runs this shop. He is a dying…read morebreed of mechanic who knows the vehicles he services with care and precision. His charges are more than resonable and hard to beat. My 2003 vw wagon loves him because he has kept it running smoothly and safely. Highly recommend this shop, wouldn't go anywhere else. Hope he doesnt retire soon because l know as long as he is around l can continue driving my vw that l love.

Just had my Balljoints replaced an they didnt have the correct tool so they took the tool they had…read morean modified it to work so now they have a special tool for balljoints for BMW's. It was a little longer then planned but that's because of the tool issue and finding two ball joints for my year. Either way they always have treated me right an are honest. That's the most important when having a car serviced. I'd rather know I need this an that instead of them just overlooking it for my pockets sake. I prefer safety over money anyway this is the 3 year they have worked on my cars and I recommend them to anyone who asks. I'm not saying they're perfect because it doesn't exist at any shop it's impossible so I don't care what anyone says they have always been a great company. If he can't do the work he will know of a place or two that he can recommend. Stay safe everyone

Dave has gone above and beyond in keeping my family cars on the road. His attention to safety on…read moremy daughter's car - making sure it was road worthy earned my business. I have had multiple repairs, inspections and mainetance done here and it has always been done quickly, efficiently and for a fair price.

Another shout out to mini of Burlington! Brought in my mini for an oil change (I know , that's…read moresilly to do that at a dealer but wait!) I also needed to get my wipers replaced and mini wipers are "special" while it was there it was time for it's inspection and discovers the brakes needed some work-but wait I just bought it a few months ago! Guess what? MANAGER WAS AWESOME!! Adjusted the cost and made it right. Love my mini, happy with my service.

INCREDIBLE SERVICE! My husband and I were on vacation in a remote location in the Adirondacks and…read moreour tire was shredded by a massive pothole (arghhh!). Called MINI roadside assistance and they came to our rescue!! Huge thanks to the fantastic team at MINI of Burlington for replacing our tire and getting us back on the road so quickly- you truly saved our vacation and our sanity. Super friendly folks and looks like they have a nice selection of MINIs to choose from...on my second MINI and a huge fan of these great cars, personalized customer service, and all around quality. Highly recommend working with these folks and buying/enjoying a MINI in general.

Chad is fantastic. Awesome to have a great mechanic right in our neighborhood. We bring our car to…read morehim for everything.

I have had great service with Tim and his crew.He has helped me out and if he thought someone could…read moredo better he told me.I had 2 small problems one with my battery cap /and second was a jump start on my wife's car one of his crew gave me a charger to jump it and said your all set I was next store at rite aid.