I received absolutely appalling care and treatment by Dr. Fan. I had broken a tooth while grinding my teeth in my sleep. I was uninsured and making minimum wage at the time, so the experience of an active dental emergency felt even more stressful than usual when I knew that I could not afford treatment. The HR staff at my job recommended me to Dr. Fan and assured that he would be able to help me; she uses his services herself and she sends everyone she knows to him. When I made it to Dr. Fan's chair, I felt shocked by his unsympathetic and condescending bedside manner. He told me that I had a sizable cavity and that he could either fill the tooth for $75 since he believed it would have enough structural integrity to support a filling, or he could extract it for $65. I told him that I would prefer to fill the tooth if possible and his tone completely shifted. He insisted that I should just have the tooth extracted because it would be cheaper and that filling it isn't actually a viable option. He changed his mind about the structure of my tooth and pushed me to get it extracted so I could get implants later. I told him that I couldn't afford that option, but he pressed that they had financing options for implant packages and that extraction was my best bet. I needed to think about it and he snapped that I had better hurry up because when he came back after seeing his other patients, I had better be mentally prepared to either have my tooth extracted or get out of his chair and stop wasting his time. He spoke so cruelly to me that I broke down and cried in the chair. While he was away, a technician came in to talk to me more about the implant package. She pushed it really hard, kept telling me that extraction isn't so bad, and that she and her coworkers in the office had plenty of extractions and implants installed by Dr. Fan, but nobody on the teamed looked to be over 30 and it made me question whether the extractions Dr. Fan prescribes are truly necessary or rather just a means to sell implant packages. When he returned, he said "It's a miracle! I can fill your tooth after all," and kept warning me that the filling would only hold up for two years, so it's not the best option, but he'd do it for me anyway and that he'll be ready for me again once I have to eventually come back to get it extracted. After he was finished, he said that I should keep in mind that he just did something "really nice," for me and pressured me to leave a 5-star Yelp review to repay his kindness. When I got home, I noticed that the filling was uneven, had gaps that tore up dental floss, and I had a food pocket between my teeth. My understanding is that none of this is normal for a filling. By the time I was insured through Medi-Cal and able to get a second opinion, decay had already set in through the gaps in the original filling and I needed a root canal and crown... but extraction was never medically necessary for that tooth. Overall, my experience with Dr. Fan has left me feeling as though he creates artificial dental problems so he can sell implant packages and bullies good reviews out of his patients. I don't have definitive proof, but I couldn't help but feel like he did a subpar job filling my tooth on purpose so he could make more money off me later. Needless to say, I will never set foot in his office again and I strongly encourage others to look elsewhere for dental care. read more

I was visiting San Diego, took a tumble and needed a chipped tooth fixed. One of Dr. Fan's long time patients referred me. Could have been been more professional, on the ball and you could tell they knew what they were doing --- Karen the assistant and Dr. Hart. I would use them regularly if I lived in San Diego. Also the view is spectacular sitting in the chair. One note, off the stairs it is right in front of you and not down either outdoor hallway. read more

I'm the type of person that if I get a bad hair cut I don't usually complain. I walk out the door and never come back. Dr Fan is one of the best dentist I have visited. I have been going to see Dr. Fan and his team for over 15 years. That alone speaks volumes. He is always accommodating to any urgent needs that arise and gets me in for a visit immediately. I trust him and have referred numerous friends and family. read more

HIS OFFICE MOVED.. 2221 Camino Del Rio South Suite 208 San Diego, CA 92108 He's the man to go to. Lol. Anyway, his new location is really nice. Digital x-ray imaging. He like to stay current with all the equipment. Also this place has TV's!! Very fun if you hate going to the dentist. Each chair a patient sits at has headphone and a TV. The TV is either in front of you or on the ceiling! Shit is awesome LOL! Oh and the nice thing about his office is that if you have an appointment they'll give you a reminder call 24-hours ahead of time so you won't forget. The staff is all friendly and kind. But yes, I'm glad he is my orthodontist. He gladly accepts my health insurance; MetLife. At first I had an old filling with the old style mercury filling then he changed it out to the more natural looking type of filling where its almost the color of your teeth. After that a few months later put on braces. Told me they'll be on for nine months to about a year. I can't wait to have perfect teeth! read more

Bill Fan, DDS - T.V. on the ceilings at each patient's chair - General Dentistry Near Me - San Diego, California

This place is excellent! How many time have you been to a place and it take at least 30 minutes before they staff calls you for your appointment. Here at Dr. Fan's office, you are called with in five minutes of your appointment time. the whole staff runs a tight ship. We all go here for our teeth. read more

Dr Fan is a wonderful and caring dentist my daughter has always been afraid of going to the dentist since her horrible experience at Super Dentist. My baby needed at baby tooth pull out in preparation for braces and it was so painless she didn't even know he had already pulled it out. Every time we visit to tighten her braces he always comes and visit her to say hello and the staff is very friendly and accommodating with our hectic schedules. Thank you Dr Fan and staff. read more

My friend referred me to this office about 2 years ago and I absolutely love it. The staff is always very kind, the office is squeaky clean and I have great experiences every time I go. From teeth cleaning to extracting wisdom teeth and adding braces they've done a really great job. I was never in any pain and the extractions healed well. I recently took my 10 year old daughter in to have a second opinion regarding an previous Ortho visit at another dental office. That dental office said she would need braces for about a year and it would be $3,000. I thought that was weird because she still has baby teeth in and she's only 10. I can honestly say that I have never seen a 10 year old with braces. Dr. Fan took a look at her teeth and said she still had some baby teeth left that need to fall out and he does not recommend braces yet. My daughter does have a small mouth and will need braces in the future but I am glad he let me know that is not what she needed at this moment. Overall this is a great office with great people who really take care of your needs. I am so glad that my friend recommended this place as I will be doing the same with my family and friends. read more

I had been a patient since 2007 with no issues. In Oct 2021 I needed a root canal done for a tooth under a bridge. It took 2 hours to take the bridge off to do the root canal in which he tried different things to take off the bridge. A week later I developed a fever and finally had the nerve to lift my lip up as I was feeling some pain above the bridge portion where the tooth he worked on was. Long story short, he LASERED OFF part of my gum trying to remove the bridge, yet he never told me about it. He told me when I had to have him prescribe antibiotics for the infection the hole he left got infected causing the fever. He then told me it would "grow back" I ended up needing a gum graft, a new bridge because he had drilled a hole into the one I had and while the periodontist was doing the gum graft he saw the tooth that Dr. Fan did the root canal was perforated and I will need it repaired. I have now paid thousands out of pocket for his mistake and instead of paying for it all he has stated ge will only pay the out of pocket for the gum graft after my insurance pays out for his mistske. I have lost countless days of work dealing with all of this, gas money, money for antibiotics, and of course all the damage. The stress of it all has been horrendous. 15yrs of being a patient of his and thus is how I was treated. Very disappointing. read more

On my first day of work I noticed that a majority of the employees at my new company were wearing braces. A normal site to see if I was still high school surrounded by pubescent teens, but these were 40+ year olds in braces. After I passed my probation period, my manager referred me to Dr. Fan knowing that I wanted braces. She and a good majority of the employees at my company went to him because he charges everything to your insurance at no additional cost to you and in these times every little bit helps. With my insurance I was able to get invisaligns at no additional cost to me; If you're in the market for braces or invisaligns I would strongly suggest going to Dr. Fan because it would save you alot of money. However, if you're not looking to get anything done other than an occasional cleaning DO NOT go here. I'm one of those 'freaks of natures' who actually look forward to getting my teeth cleaned twice a year, in my opinion we should do it quarterly. Before I got my invisaligns I scheduled a teeth cleaning; it was one of the worst experiences I've ever had. The hygienist who was doing my cleaning was not gentle during the procedure, the assistant was any better for I almost choked on my own saliva because she was not doing her job properly. Every cleaning was very similar to my first experience that I was actually scared every time I had a cleaning scheduled. I give them 3 stars because I got my invisiligns here, but 1 star for service. read more

Receptionist are horrible. They called and offer earlier cleaning appointment so I rearranged all my appointments to accommodate the time being given to me. To make sure I called back to confirm the time. They told me that time was given to someone else. What the heck, how about a curtesy to call me back and Inform me that slot was given to someone else. Otherwise the dentist and assistance are amazing staffs read more

Such a great experience! I found Dr. Fan years ago when I was looking for a dentist who wouldn't rip me off. I remember I really liked him and recommended him to friends. I then moved out of town, but just came back. Because of loyalty I was trying to stick with the dentist I was seeing who was out of town, but due to holiday scheduling issues I just couldn't make it back there. I really wanted to get my teeth cleaned before heading off for vacation, and remembered that Dr. Fan's office was great before. I called at 9:30 today, and they randomly had a 10AM opening. I rushed over, had an awesome hygienist clean my teeth, got my x-rays, and was out the door very quickly! They were able to pull up my records as far back as 2013! The office was very clean, great staff, comfortable experience. I highly recommend! read more

I don't know many people who like going to the dentist. I still don't like to go, but Dr. Fan is always awesome when I go. I heard everyone at my work talk about this place. I had a tooth I messed up as a kid and every dentist told me it couldn't be fixed. He fixed it! Dr. Fan's office is uber busy, so make sure you keep our appointments! This man is a perfectionist. He takes pride in his work and takes care. You always feel like you are his number 1 patient! read more

Worst dentist ever. I have so issues with my teeth after seeing him for several years and my friend that referred me also said that he caused her to have infections. Beware of this dentist, I asked for bonding and he took out my two front teeth and they were perfect, nothing wrong with them, I got up out of the chair and was horrified to look in the mirror and see that I have my two front teeth just gone...proof! He didn't explain what he was going to do, so I didn't know. He's a really inept dentist and doesn't know what he is doing. He does orthodontics and is not certified in Ortho, which makes him a fraud. BEWARE. read more

I've been Dr. Fan's patient for over 20 years. I followed him from his small practice on the La Jolla hills to the large practices in mission valley and I can assure you that he has always done a great job with the utmost professionalism and courtesy. read more

I have been seeing Dr. Fan for over a year. He is a great dentist. My previous dentist mentioned that I have 13 cavities and need deep cleaning. However, when Dr. Fan did X-rays, he mentioned that I have one cavity and that I do not need deep cleaning. The appointment was very convenient to set and the office calls and send reminder calls/ text before the appointment. Dr. Fan's staff do a great tooth cleaning job unlike other practices. It is sometimes difficult to trust a dentist with your teeth (especially when you are told you have 13 cavities and all your teeth will fall in a year) but I was very impressed by Dr. Fan when I met him first time. I trusted Dr. Fan right away. He is very personable and listened to me and explained his diagnosis. I highly recommend him to any one who is trying to find a good dentist in San Diego Area. read more

Dr. Fan is amazing. I have my entire family coming here for braces and routine work. Thanks to Dr. Fan and staff!!!! read more

What a great dental office (and dentist!). Very upfront and clear about procedures costs, and what you need/don't need. (For example Dr. Fan told me I had several small cavities - but that I didn't *absolutely* need fillings for them right away because they were so small) I cracked a tooth just last week, and was seen within 15 minutes for an emergency filling (despite their busy schedule; it can take two weeks for a regular appointment). Top marks. If you are dissatisfied with your dentist, or haven't been in a while - check him out. read more

I just want to say that I hate dentist I have never had a good experience ever! I have been cut on my lip, locked jaw, uncomfortable root canals u name it! Mission valley smiles by far is the best dental office I have ever been to...from the moment I walked in the door to the moment I lefted:) First..I filled out my paperwork on an iPad:) best idea ever and so convenient. Second..the rooms are right next to each other with no doors just glass walls...u can't see the other clients but just the dr. Shoes lol I like this because I don't like being alone in a room with a stranger. Thers just way too many crazy ppl now and days and i just rather be out in the open. Third..the x-ray system is awesome u don't need to get up and go to another room or have those stupid heavy vest on you! My teeth cleaning was perfect...they were awesome at explaining to me my issues and their concerns on my problem ares. And lastly as I leftd to get checked out the lady was very helpful with my insurance coverage and what my cost where going to be I wish I would have gotten her name cause she was awesome. Honestly I think I finally found my dentist after 28 years and I can't wait for my next visit. read more

Bill Fan, DDS - My xray...love the high tech - technology they have:) - General Dentistry Near Me - San Diego, California

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Dr. Fan.. I have been trying to get information for my tooth implant from your front office for the past 5 weeks.. Called 5 times asking for info and still haven't gotten an answer back.. Or a call back!! They always say that the NOTES say ...oh yes I see you called... We will get back to you.. I had to find a new Dentist because I now Have another infection and now need a bone graft. Please be aware of what is going on in your front office. Thanks for all your services in the past 12 year but I had to move on. read more

Dr. Fan has been my dentist for nearly 2 decades now. The staff are all extremely polite and there to take care of you. Nearly all of my family and family friends now go here for all there dental needs. 10/10 would recommend read more

Best dental clinic! They are all very professional. Never had any problems with my insurance unlike my last dental clinic. Dr. Fan is a straight-forward man, no tricks. You can trust them. It's now my family and I go-to dental clinic. The only thing I have a problem with is the wait. Even if you have an appointment, they make you wait there for like 30-45 minutes. But I don't wanna drop a star because of that. I really love this place :) read more

I have been going here since I was 14! My family goes here and my in-laws! We have nothing but excellent care. I do not live in san diego but I come into town to get my dental work done. He always remember me and is super nice. I can say that one front desk girl was rude but she doesn't work for then anymore. He has gone above and beyond to help me with my dental care! read more

Dr. Fan is an amazing dentist and orthodontist, I had braces put on and an implant, I had no pain whatsoever and I highly recommend him.

I chipped my front tooth last night and was embarrassed and bothered by the appearance of my smile as well as experiencing pain from the sharpness of where the tooth had chipped. I called around several different offices to see if anyone had an opening to fix my tooth. Every place I had called told me they were completely full and were not willing to make any accommodations until weeks out to see me. I was discouraged, stressed, and defeated, until I called Dr. Fan at Mission Valley Smiles. Dr. Fan and his office reassured me that although they were fully booked, I could come in as a walk in and Dr. Fan would try to fit me in and see me. I came in at 1:00 as a walk in and was seen at 1:15. Dr. Fan fixed my tooth instantly and explained everything so thoroughly. I couldn't be happier with my experience and I am so grateful he was able to fit me into his busy schedule and make me feel so confident with my smile again! I can't thank Dr. Fan and his staff more for what they did for me. Thank you so much for everything! read more

Dr. Fan is great. I had never been before, and to be honest this was the first dentist I have been to in my adult life. I went in for a routine cleaning and oral exam as I had just gotten dental insurance (Metlife). Dr. Fan's assistants were gentle, and the woman who cleaned my teeth (Gail) was very nice. Eventually Dr. Fan came in and found my two cavities and talked to me about Invisalign, and I was on my way. Check in, x rays, cleaning, exam, and Invisalign consultation all in only a little under an hour. Thanks Dr. Fan! read more

Dr. Fan has been our family dentist for over 15 years. He provided orthodontia treatment for my two daughters, and outstanding care for our entire family during this time. Dr. Fan will not recommend care that is unnecessary, or provide care for procedures that he doesn't feel fully qualified to perform. I would not hesitate to recommend Dr. Fan's practice for general dentistry, and consider my family quite fortunate to have been referred to him. They don't come any better for quality and precision. read more

If I can, I'll give this business a Zero. I had my deep cleaning done in this office early this year. After the service had completed. They sent me a bill of $700 which was supposed to be covered by my insurance. They didn't check my eligibility before giving me the service and then asked me to cover the bill. I told them I had my last deep cleaning done in less than a year on my first visit. They still set up the deep cleaning for me. I thought the eligibility check was done and I got approved. However, they didn't check and charged the cost directly on me. It's totally a business scam!!!! I am not going back again! read more

I went to this office because a friend recommended it. my appointment was November 2 and I went in for an Invisalign quote. They did everything they needed to do just fine and said it would take two weeks to hear back from them for the estimate. 4 weeks passed and I received nothing, so I called. The girl then told me it normally takes 4 weeks and that she would call me back either that same day or the day after. Well, it's December 27 and I still haven't heard back. I left voicemails as well and never got a call back. I would give this place a zero if I could. read more

Dr. Fan is the ultimate professional, and his staff follows his lead. He gives you 100% of his undivided attention and explains things thoroughly so you know what your getting into. His office makes everyone feel welcome and the usual dread I have of a dentist office disappears the moment I step in the door! Thank you Dr. Fan and keep up the good work. p.s. the brand new state of the art equipment and facilities are incredible. read more

Dr Fan is fantastic! He takes the time to explain things to you eventhough he is super busy. The office does not run like clockwork people but for someone who is afraid of the dentist the doc's personality and abilities make up for it. read more

Easily the best dentist I've ever had. He has a pleasant demeanor and is always concerned for my comfort. I feel safe in his hands.

Dr Fan is, by far, the BEST dentist in the world, hands down! His entire staff in amazing.... I have never, in my life, been one who looks forward to going to the dentist, and now I am that patient who does. I actually get excited to get the reminder calls about my dental appointments because I look forward to going to see his office. I take great care of my teeth, and am so very thankful I found Dr Fan along with his entire staff to help me make sure my dental health is top notch! They are the best, and I, wholeheartedly, suggest anyone looking for a superb practice to go here....you will not regret it! read more

Dr. Fan is really great, but I only gave four stars because the office staff are really bad about following up with calls, appointment requests & so forth. If I didn't have to work so hard to get an appointment or call-back, this would be a 5 star review. read more

Dr. Fan was referred to me by my friend. He is an amazing dentist, "state of the art everything", very friendly and professional. His staff is also really good. I have recently had to see Dr. Fan for an emergency, and he took care of me first thing the next morning after I called. I would recommend him to everyone. read more

Ive been to a lot of dentists in my life. More than anyone would like to see. DR. Fan is by far the best. If you are looking for a small cozy family practice that overcharges you and sends you a card on your birthday then this place isn't for you. However if you are looking for a dentist that is friendly, flexible, and affordable DR. Fan is your guy. He is really a no BS kind of guy. He gives it to you straight and doesn't try to gain business by doing unnecessary work. Every time I have been there which is about 6-7 times in the past 2 years (yes I had a lot of work to be done) I have been completely satisfied with his work. I am currently wearing invisaline from his office and he charged me less than any other price I have heard for that service. read more

When things are too good to be true, they are. Your teeth are one of those things that we take for Granted. If it's not broke don't fix it. I went to "Dr Fan" for one thing and one thing only, but bought into his bull and got more work done, because he said I had Cavities. To the un trained eye how would I know, so I put my trust in his hands and now not only are my fillings breaking apart, I have tooth pain in all the teeth he worked on. Went back to have it fixed not only did he rush but used some type of floss that cuts away at my teeth and now it's Jagged and Gaps in between. I Literally have to tie a knot with my dental floss to remove big pieces of food out of my teeth. The only reason why I went here was because of the area was "upper class" and I thought it could be trusted. A family friend of mine has been going to this dentist for Braces and their teeth needs more correction to them. But was told that the dentist is not going to do it because "It's too much work for him". read more

I have been going to Dr. Fan for a few years now and he has been great every time. My husband and I are a bit older and need a bit of extra care and the staff has always been so accommodating. Mayra has been so good to us every time. We love going to them. read more

I go here to get my teeth cleaned. Bill hooked it up with wisdom teeth removal. it hurt and at first I thought the person did a shotty job, but my teeth are gone and I haven't had an issue yet. read more

Dr Fan is overall a good dentist the only problem I have is he bounces from one patient to another if he happens to be doing a long procedure or letting your mouth set (numb up) but the office is nice, very clean, the staff is friendly, overall all my dental experiences have been good here... read more

Thank you Mr. Bill Fan. All the "cavities" that you worked on my teeth are now all broken,cracked, fallen out and caused two root canals due to that fact that you drilled too deep because you are very careless. I really thought Bill Fan was a good dentist when I first went to this place, but its like that's how they trap you. I can kick myself in my own ass for ever putting my trust in you! read more