the rating is based on a phone call attempting to set up a service call,…read more not based on an installation or repair so i call because my lg minisplit is displaying an error code and shutting down. after i explain to her that i have the error code, she then proceeds to schedule an appointment without asking for the error code. no, this is wrong. do not come to my house clueless. look up the code then come to my house and fix it kurt's plan was to send out technicians to troubleshoot the problem. this is exactly what brown's arctic air did - i sent them the error code, and they came out clueless trying to troubleshoot the problem, instead of knowing what to look for. brown's didn't even bother to document what they did - there was an indicator led on the circuit board that they should have photographed brown's arctic air then charged me $200 for the service visit despite not fixing the problem. and this is exactly what kurt's wanted to do so the receptionist has a problem with this: "you just want us to look up the code for you without coming out" ? yes, this is exactly what i want. it was such a profound concept to her that she wasn't able to accept it. she told me to look up the error code myself. ok, here: https://www.yelp.com/biz/kurts-ac-and-heat-tavares-3?hrid=zrVOftVnTGUTZhHynJVi8w&utm_campaign=www_review_share_postreview&utm_medium=copy_link&utm_source=(direct) https://www.lg.com/global/business/video-guide/LG-Multi-V-Trouble-Shooting-Guide-Error-Code-CH35 https://www.youtube.com/watch?v=bCRiJ_GJlIc&ab_channel=GlacierSupplyGroup https://www.youtube.com/watch?v=wg6lRdDm7p4&ab_channel=Xhaamir this one is a complete guide and has a flowchart kurt, are your techs able to read troubleshooting flowcharts ? why exactly the resistance and opposition to coming to my location prepared ? the chances are good that kurt's techs will have the same experience as brown's arctic air, so why insist that i make the same mistake again ? look up the error code, that's what it's for, then come out and fix it https://machinelounge.com/lg-mini-split-error-codes/#LG_mini_split_error_code_ch35_Meaning Possible causes: Overload operation (due to the outdoor fan being constrained, screened, or blocked). Insufficient Refrigerant due to leakage. Pressure sensor is badly connected. The compressor sensor is faulty. The PCBA is defective Suggested fixes Check for Refrigerant leakage how's that kurt? was this beyond your bailiwick ? are you able to send out a tech with a leak detector

Came back from a weekend away to an uncool house...oops...Not what I was expecting…read more i got a few names and called another recommended company who couldn't get to me till Thursday. I scheduled and let them know I'll cancel if I find someone who can see me sooner.They were pleasant and understanding about it (so I feel I have a backup!) I called Kurt's and Lisa Ann who was amazingly personable and helpful got me scheduled for tomorrow.I got a call a little while later that someone could come out today!BONUS! So John gets to my place a short time later,does a very thourough inspection after asking me what the issue is. He was amazing in his explanation of how my ac unit operates so I now have a very good understanding of the basics. Luckily,the issue was easily and inexpensively corrected(kudos for honest dealings!) I did opt for a maintenence plan as this initial experience was so positive and now I have another homeowner "go to" in my arsenal.

This company is under new management and has gone downhill since! I had a simple thermostat problem…read moreand they went through so many things trying to confuse me. They charge me $380.00 demanding it was not the thermostat. Replaced the float for $152.00 which is $30.00 at Home Depot. Still did not work Next day Orlando came out charged the Freon , then charged me another $180.00 So disappointed with new management! Consumer beware!

Today I had my bi-yearly a/c maintenance for my furnace. Justin did an excellent job handling the…read moreinspection and maintenance work. He was courteous, professional and answered my questions regarding monthly maintenance. I have been dealing with Cool Air for many years and have always been very pleased with their service. Cool Air is a company I would definitely recommend.

Great local company for taking care of all your HVAC needs. Always available when help is needed!read more

Had the usual drain line blockage. They came and cleared it and charged over $200, more than $100…read moreto tell me the drain line was blocked. We already k ew that. Claimed they serviced unit, checked filter and all was good. The next day I found filter soaking wet and dirty, and replaced it myself. When I called office lady was nasty. Don't need that attitude. Too bad as my early experience with them was OK, but don't charge $100+ to tell me what I already know.

Jorge, owner/lead technician was great to work with when I was pricing an AC Heating System…read morereplacement. Responsive and timely, we had our new 3.5 ton Carrier Heat pump cooling our home in 72 hours from first contact with Jorge and Pro HVAC Solutions.

Made an appointment with Jorge to meet at my home and give me an estimate. No one showed up. Tried…read morecalling, no one answered, so I left a message. 3 days later he texts and asks if I want to reschedule. I said "no".

I called for service on Sunday and they would have come out but I did not need emergency service…read more I set an appointment for Monday for between 1-2 to fit my schedule. They were so quick to respond to my emails and to accommodate my work and travel schedule. Keivin called and advised me they would be there approximately 1:45. They arrived, diagnosed, explained, and fixed my problem quickly. Keivin was so professional and courteous. I highly recommend them. I am a single woman and felt very comfortable with them in my home. I want to thank them for their wonderful service.

Keivin did an awesome job. I requested several quotes from quite a few companies and decided to go…read morewith his. The cost was comparable to other quotes and he was knowledgeable without sounding like a salesman. He let me know every time he would beed to do something that was noisy. I am happy to have hired them.

I asked for a call back because our AC was acting up and I wanted to know my options. Bob called…read morewithin a 1/2 hour and I explained that our unit would work for a while (sometimes as long as overnight) and then shut down. Several hours later it could be restarted and would again run for several hours. Bob had me check the condensate safety float and as soon as I removed it the unit started up. Bob then walked me through how to clean out the drainage line. It was very clogged and after I cleaned it out as he instructed the unit has been fine ever since. I really appreciate that Bob took the time out of his busy day to help me with my problem with no expectation of payment. In my book, that is providing great value. I will certainly call Davis Air & Heat to do my annual checkups and do the replacement when we need it. Many thanks, Bob!

Great service from the estimate to are Complete new system,…read more could not be happier With there price and outstanding service!!!

They installed a mini split in my upstairs garage. Every thing went great. Very professional, their…read moreknowledge is first class. I am going to have them change out both of my central units in my home next.

Called to get estimate on five ton swap out from old goodman to new split system heat pump with…read moreinverter. Jesus the owner.\nQuoted the job without having seen it.Of course , and was charging me five thousand four hundred and fifty dollars for his installation price with A\nLabor rate of three hundred and forty five dollars an hour for sixteen hours of work. This pricing was so ridiculous.It was over double any other pricing in the area, from Ocala to Tampa.And yet , jesus tried to defend his pricing as if he was giving me something that was value when it was outright theft. Stay away from this company.And I would run as fast as you can. They\n Deserve 0 stars and I wouldn't trust them as far as I could throw them.

Great new air conditioning system. Very professional and thorough! It has been working like a clock…read more! Cooling very efficiently this summer. Will call on them again when my other system needs replacement.

Professional, courteous , reasonably priced, timely, informative…read more Good value for price.