I called Anytime Appliance on a Sunday and he called right back. He was able to schedule for…read moreTuesday and was there on time. We had 2 appliances that needed repair, our oven and our dryer. John repaired both quickly keeping us updated the whole time. Everything is working perfectly now. He is very friendly too!!

Called to get washing machine repaired. Arrived on time and was able to determine the issue but…read moremachine was beyond repair. Very happy with them.

Doug did a fantastic job and was very helpful with preventative maintenance tips!…read more He is much more reasonable than the Mr. Appliance and much better service! I would recommend him for any job! Small businesses need us, the service and quality are far better than the corporate guys!

Came in a checked everything on the dryer and replaced the vent, repaired in less than an hour.read more

our waterline on our fridge leaked while we were on vacation and buckled the floor in front of the…read morefridge. I called Charles at Allen's Appliance Repair to discuss replacing the waterline. It turned out we didn't need an appointment, but he took the time to send us pictures of what we needed and to discuss it all in detail with us. He went above and beyond to give us a workable solution. They are great to work with and obviously very caring about your problem.

From the owner: We only schedule service appointments over the phone. If you need an appliance repaired please call…read more859-824-4144. We also sell new and used appliances.

Chester was amazing! He diagnosed and fixed the problem with our washer so quickly! He was so…read moreefficient!

They fixed my dryer in record time and a very reasonable price. This man in awesome, really. If you…read moreneed any appliance repair and you don't call A & B you are making one BIG mistake. C. Snyder

Artem is a real Boy Scout. Great communication. Arrived on time. And honest. Seriously, honest…read more We weren't confident our refrigerator was cooling properly. He checked temps, checked the fans, confirmed the compressor was working and said all was well. No upsell. Gave us peace of mind and a bunch of information on how to keep our appliances running smoothly. And get this...he comes with doggie treats in his tool kit! I highly recommend Fix Appliance. If it's broken, he'll fix it. If it's not, he won't put on a show and make unnecessary repairs.

Great service from this appliance technician. Very kind, thorough, fixed my problem quickly. I…read morehighly recommend him.

Had a little scheduling snafu, but it was addressed quickly. Technician showed up in time as…read morescheduled, was very knowledgeable and very deliberate in repairs to our refrigerator. Tech verified everything was working as required multiple times prior to completing all the work. Cost seemed to be very competitive from what I have seen/heard from others.

had an absolutely horrible experience with this company from start to finish…read more First, the scheduling was a mess. I called on a Saturday and was told I could be seen Tuesday morning between 8 AM and 12 PM. At 1 PM, I received a call apologizing and was told someone could be there by 2 PM. Nobody showed up. I then rescheduled for Friday morning, again between 8 AM and 12 PM. The technician didn't arrive until around 5 PM. When the technician finally arrived, he checked my breaker box (which I've never had a refrigerator repair technician do before), looked at my refrigerator, unplugged it, and told me to let it sit for 15 minutes and plug it back in. He then stated that if it didn't work, it was probably the circuit board. That was it. He pulled the refrigerator out but never removed the back panel, never inspected the components, never cleaned the coils, never checked the fan, and never performed any meaningful troubleshooting. I specifically left the back panel alone because the appliance instructions state it should only be removed by a technician. After paying for what amounted to almost no service, I decided to investigate myself because I couldn't afford to waste money on another service call. I removed the back panel and immediately found that the coils were extremely dusty, proving they had not even been cleaned or inspected. I also found that the fan was not running. The manufacturer's service manual was attached inside the panel, so I looked up the diagnostic information and retrieved the error code. Surprise--it wasn't the circuit board at all. The issue pointed to the fan. I was able to do more troubleshooting in a few minutes than the paid technician did during the entire visit. To make matters worse, I was overcharged by about $30. I was told over the phone that paying by card would be cheaper, so I paid by card. That turned out to be false. When I called the office to ask about it, I was met with attitude from the woman who answered. She claimed I was supposed to call separately to make payment in order to receive the discount. Not once during any of my calls was I told that. So to summarize: * Missed appointment windows and hours-long delays. * Technician did virtually no diagnostic work. * Incorrect diagnosis. * Didn't inspect or clean obvious problem areas. * Overcharged compared to the quoted price. * Poor customer service when I called to address the issue. I paid good money for someone to come to my home and do less troubleshooting than I was able to do myself with the manufacturer's manual. I am extremely disappointed and would not recommend this company to anyone. Save your money and look elsewhere. If I could give 0 stars, I would.

Mr Appliance was on time! They were quick to schedule an appointment and came back with the part…read moreexactly when they said. Our tech was professional, knowledgeable and friendly. We couldn't have asked for anything more. Thanks.

I reached out to Mr Appliance of Batavia on Weds, May 13th, to repair my 3 year old LG dryer which…read morewas not heating. They called almost immediately and said they could get someone out the next day. Two service people very friendly and courteous people showed up at the designated time. I was told that I had a bad roller and a problem with the ignition switch as was quoted 575.00 for the repair. The service was to be completed Mon with a window of 330pm to 530 pm arrival time. At 306pm on Monday received a call that the part did not come in, 20 minutes before scheduled arrival! Service was then scheduled Tuesday. Tech showed, on time, a different person Chuck, friendly and courteous puts on the new roller and ignition switch and the dryer does not work. He says he will contact the office and they will call. He then tells me that he thinks it's a sensor issue. He left giving me no estimate. I called the office after an hour of waiting to be told they needed to speak to the manager. Another hour goes by and they called to tell me the part cost "worst case scenario" would be 1200.00 . They would refund the ignitor switch because that wasn't the problem. I declined...a brand new dryer of this type is 1300...I asked to talk to the manager who is on vaca until next week! I had given them a check for 250 for the 125 service call plus tax and half of the repair... i would not recommend this company.

yesterday I called and scheduled an appointment to repair a deep freeze. today I get a text saying…read moreit was cancelled, update they have reached out to me and have reconfirmed the appointment. thank you

Ilya answered my Yelp search before I even asked for help. I emailed a brief explanation of what I…read morethought the problem was, and he responded immediately. They were able to service our dishwasher on the day and time we requested for the estimated price! We couldn't be happier!