If I could rate 0 stars I would!…read more Placed my order in October, knowing that it would be until Christmas Eve when my item would arrive. Christmas Eve arrives, delivery says "there's ice" and they cannot deliver. There was a light sprinkle of snow and my walk was salted. Fast forward to the end of February, delivery reminder call says my order will arrive between 11:45 and 2/3 in the afternoon. I get a phone call that left a vm saying they will arrive in 10-15 minutes this call came at 9:30. I didn't hear the phone as I was preparing my laundry room for my new appliances. My dogs start barking, I see the truck out my window at 9:50. I go to my front door and stand there with the door open for 20 minutes. Not one person left the truck in this entire time. I received another delivery while standing there! Imagine 2 months since anticipated arrival of your appliances without having any working. I want to terminate my order and receive a complete refund, Teppermans is attempting to hold a 10% deposit regardless of their inadequacies and failure to provide my items in a reasonable time. Samsung could have had my items delivered to me by the end of November, I could have Costco deliver similar items in a week. I will NEVER EVER AGAIN shop Teppermans and I strongly suggest you don't either!

I purchased a sectional couch 3 years ago most of the time only used by one or 2 adults I will…read morefinish their no interest payments in June however the couch is junk ready for the dump. the cushions are sunken in using an extra cushion to be able to sit on it honestly it is going to the dump I can't even give it away. I went to Teppermans and was told I am sol only thing they will do is give me a discount maybe if I purchase another one. I told her I won't ever be buying from them again she replied I understand and don't blame you. I was speechless their own customer service agreeing that they sell junk. Save your money don't buy their junk from china

BEWARE. This is the worst couch I have ever purchased. After only two months of normal use, the…read morefabric began severely pilling and absorbing colour from my clothing. It also creaks! At just eight months old, it now looks worn out and 20 years old. I made several attempts to resolve this, starting with an online chat, then the warranty department, and escalating to three different store managers. Despite paying $400 for a warranty, I was told this is considered "normal wear and tear" and not covered. I was even advised to go to Walmart and buy a fabric shaver, and was also told, "they just don't make furniture the way they used to." I have no children, no pets, and the couch has been properly cared for. I never had to use a fabric shaver on a piece of furniture. I didn't even I didn't even know they existed. Every couch I've owned has lasted for years and many of them I've passed on to family members and friends and they still look better than this one. I would strongly caution anyone considering purchasing furniture here, especially if you're paying extra for a warranty.

I bought a GE Profile gas range. Now that I have a problem with it. I can't get it fixed. I paid…read morefor the extended warranty. King and state company has very bad reviews with many customers having the same problem. The Brick is aware of the lack of service by the warranty company and said it is not their responsibility and continue to sell the warranties. Better Business Bureau has multiple complaints about this company, King and State warranty.

This store has all those "parts" you need for any kind of appliance. If they don't they will order…read moreit for you. Great customer service.

Great People and give great deals. I experienced great service from all sales reps. And there was…read morean awesome selection to look at in store and tons more to order Directly.

I purchased my fridge and stove at this store just 6 months ago. Paid in full on the spot. On…read moreTuesday my brand new fridge stopped working. The ice machine never worked properly and I never complained; but now nothing works. I called them 3 times for help. The manager Greg was extremely rude to me. They said they would not help me. I had to call Maytag in Texas. They are not able to send anyone till Tuesday. 1 week with no fridge. All my food is destroyed. I called Essex Appliance Center where I purchased my dishwasher, washer/dryer and they sent someone out yesterday. Wanting to show excellent customer service. Do not purchase anything from this store. They will take your money. Then they will not help you with a new purchase even under water. They will be heartless and cold. Terrible store. Just the worst. Go to Essex. Much better human beings.

Have been a patron since it was located in downtown windsor. Have missed it greatly since it has…read morebeen closed. Look forward to heing a customer. Convenient. Friendly and good service.

You know that light bulb that no one else seems to have because it is ancient history? You'll find…read moreit at this store. The dish of your Mom's that you broke when you were a kid? Yup, they've got that, too... I know 'cuz that what I bought there. :) They'll cut you a key while you wait, mix your paint, find that little piece or part or whatever you need, they'll get it for you. The owner is one of the kindest business men that I've met. His staff is pretty good as well, although there seemed to be a little bickering over who got the most hours... com'on guys, lets be a little more professional in the store, hmmm? Over all, a very good experience and a hardware store that I'd recommend.