called in to get some help on my lock. He provided guidance assured me all that was required he was a some grease on the lock, did it for me, cut a blank to test the lock, and sent me on my way. It made my day to stop, get some help, and get transported to a different time. This establishment is a wonderful business, runs things the traditional way and a nice change of pace from everyone nickel and diming you or charging you for emergency services for simple issues. read more

Key works. Service was good. They know what they are doing. Appreciatedvthe quick service

Fast, professional, affordable, friendly and competent. They even provided multiple key copies. Highly recommended.

Excellent response by Peter when first called and he indicated he may be able to service the next morning. He called promptly this morning, serviced 3 doors and 5 locks within 2 hours! Peter is friendly, personable and customer oriented. I'm a return customer! read more

Bill's Lock Shop - One of 3 doors worked on. - Keys & Locksmiths Near Me - San Bruno, California

Fast service and very friendly and helpful. I would not hesitate to go there for any lock, etc. needs.

Great and fast service. Was able to cut a car key blank for a very good price. Make sure to call before coming in.

I have known the owner for many years and his service has always been stellar. I've had some really tough situations concerning locks and keys and he has always been able to solve the problem. He doesn't look for the most expensive solution, but the most practical one. Professional, friendly, courteous, reliable. So far, he has also been able to make any key (that can legally be made). Definitely rates 5 stars! read more

I was having problems with a single cylinder deadbolt re-installation. I called Bill's to verify that they were available on a Sat. afternoon, and that I may reed a replacement unit. I have used their services previously, and always found them to be knowledgeable and reasonably priced. He told me to bring it all in. He informed me that my lock was good quality, but could become temperamental. He inspected and serviced the lock. He then asked me to be patient with the reinstall. I reinstalled it easily with my first try. Thank you for your quick amazing service at an unbeatable price. I highly recommend you and your shop for excellent service. FP read more

Quick, easy key duplication for a specialty key that the grocery store kiosks don't have. Best if you can go early before work.

As a single woman it is hard finding Reliable, trustworthy people in the field of home repair. I have found just this person when I needed a new lock on my bathroom door because I have been locked in my bathroom due to a very old lock. Peter Carey at Bill's Lock Shop in San Bruno is amazing! He answered the phone on the first ring both times that I called him. His response was very calming and knowledgeable. He came and listen to what I needed and replace the old lock with a non-locking door handle because I had no one To help me if the door locked again except the fire department. He was clean on time and trust worthy which are very hard qualities to find nowadays. He was in an out and about 20 minutes and very very reasonably priced. I have given his name to other women who are in need of a trustworthy locksmith. When in need of a Locksmith Call Peter Carey of Bill's Lock Shop 1st!! read more

Bill's been taking care of the local area forever. Wife had gone there several time for this or that, but I dropped by because I had a difficult key to shoot. His shop is mostly a man cave - Bill is a community guy and his business is an extension of himself. He cut my keys perfectly (perfectly as in they worked smoothly when I got back to the vehicle, unlike the other keys I had purchased elsewhere). We chatted for a bit and he thanked me on the way out. To the very few people who griped about Bill's Lock Shop - a message. Bill's not going to cut a key onto a cheap key blank and be responsible for the result. Bill is not a "customer is always right" kind of guy - he's a "truth stands on its own" person. If you push him, he will likely give you an unedited response. That's why the rest of the world feels very lucky to have him available and serving the community. Thanks, Bill - from everyone else who never got around to writing a review. read more

This guy is legit, very few locksmiths can cut lexus/bmw style keys. Most will charge $50-$65. just to cut it and another $100 to program the smart key to your car. I programmed my key using techstream and peter cut the emergency key for only $25. I will give peter all my business for now on. read more

Went to bill's locks and Peter cut 3 keys for me 1 for my car he told me how to program it and the key works fine.. purchased a key online and also cut to other keys good service good price very helpful thank you read more

Pete is the real deal. I recently broke my car key in half, and was having a hell of a time finding a legit and competent locksmith that wasn't trying to rip me off. Sounds simple right? Do the job that you're claiming to be a professional in and don't try to cheat the customer in the process...well, let me tell you, there are loads of scumbags in the locksmith business, at least here on the peninsula. Man, I could right a novella about all the drama that I had to go through because of a simple little broken car key. Pete at Bill's Lock Shop saved the day for me, he's, fortunately for me, not a cheating scumbag. He's a professional, old school locksmith that knows what he's doing and that won't try to rip you off. Save yourself the headache of having to deal with all these other local locksmiths and go with Bill's Lock Shop. I literally called every local locksmith in the area, they they are all scum, seriously. I had one a few blocks north of Bill's make me some bootleg key that didn't work at all, they claim to have been in business for 65 years, you'd think they'd get the profession right in all that time. I also had one of those "we come to you" locksmiths come through, man, that guy was a wanna be hustler that wouldn't even tell me a ballpark price "until after he started working on it" and told me "not to worry". I finally got him to quote me a price, it was higher than what the Acura dealer quoted me, and I told him to leave, he said he'd have to charge me $29.95 just for showing up as I walked back into my garage, and I told him that I wasn't going to pay him s**t, and closed my garage door. Pure scum, nobody mentioned anything about a fee for just showing up when I called. Another mobile locksmith that I called kept blowing up my phone with calls trying to convince me to have have them come down. They called so much that I had to block them, they'd call, and when it would go to message, they'd call again, and again, and again...even after 9 or 10 or 11pm and even in the morning at like 7am, it was crazy. Bill's is the only legit one in the area. Sad, but true. Pete at Bill's Lock Shop was a breath of fresh air after dealing with those other wackos. You have been forewarned, your next move is up to you. read more

If you're looking for a good reliable locksmith you couldn't do any better than Peter Carey, the proprietor of Bill's Lock Shop (650) 583-4031 at 1710 C El Camino Real, San Bruno, CA. 94066. Right beside Jack-in-the-Box. He's very knowledgeable, professional, experienced, reliable and most of all thoroughly honest. I've know Peter for about 10 years and I wouldn't go anywhere for a locksmith. A neighbor had a locksmith out to replace the locks on his entrance door and had to replace the whole door after the sham artist. I referred him to Peter and he helped him out of the situation. Peter is the best. read more

I was told by another shop (and the dealership!) that replacing a lost car key would be $350 or couldn't happen at all due to the age of my car. I got a new key from Pete in under two hours for less than I thought I would spend. It was a simple process, too. 5 stars. I'll be going back next week to have spare keys made. read more

I had to cut a 2005 crv car key and he quoted me $25. He tried but ran into a problem with his key scanner. But he was able to refer me to someone and got it done for $30. But I stop by Designers Brass locksmiths just to see what they would charge, since they are a few blocks away. Well that guy first made it sound like it was super difficult. Then said $180 just to cut. Wtf. Anyways never going there again. Bill is professional and honest and I went back to cut some other keys that Lowes couldn't do and was super reasonable in cost. read more

Great service with reasonable price. Quote and made an appointment via yelp app, and showed up on time. Done lock changed and rekey'ed the door locks within 30 minutes. read more

I needed a special key for a lock-box that nobody else could make. Owner Bill took the time to hand search his extensive inventory to find the key blank that fitted my lock. It worked perfectly! Bill is a really nice guy who will go the extra mile for his customers. I highly recommend him! P.S. his shop is set back off El Camino so it's easy to miss. The driveway is right next to the Jack In The Box. read more

I had a great experience with Bill's Lock Shop! I called Pop N Lock the day before and they didn't even come out!? So, I decided to look up local Locksmiths in the area and came across Bill's. I gave them a call and they were very polite on the phone. I explained to them the problem I was having and he suggested using some WB-40 first, if that didn't work they'd be more than happy to come out. So, they came out to place at Shelter Creek and within minutes corrected the problem. These guys know what they're doing! I would definitely use them again and refer their business to my friends read more

I go to Bill for every lock or key related thing. He dose old cars import and domestic. He fixed my ignition switch on my 240z so fast. He had parts in store abs he explained to me exactly what caused failure. great guy! read more

Pete absolutely professional service! Thank you. Needed a replacement car key, Pete was there in a week's time with the replacement. Security device in all! read more

Called Bill's Locksmith about my doorknob problem. He was early at appointment time. After showing him the problem, he fixed it within minutes after arriving. Early: 5 Stars Deducing/Fixing Problem: 5 Stars Cost: 5 Stars ***** (it was FREE, but I will always remember him first for any locksmith problems) the best recommendation is by word of mouth!!! read more

Lock manufacturer referred Mr. Pete Carey of Bill's Lock Shop so I paid him a visit at his store. After discussing my options, he changed my lock and gave me new sets of keys in a matter of minutes! The service is superb, fast, professional, and very affordable. Now I know where to go next time. Thanks for the quick turnaround and restoring my family's sense of security. read more

Great fast service. I called Bill's as I had a Commercial Front Door at my business with a bad lock. (I couldn't get in the door.) When I called I asked how soon they could come out. They told me 45 mins. They showed up in 30 minutes. The locksmith was friendly and knowledgeable. I wasn't sure how much it would cost to fix the lock and he told me $90. (A deal in my mind as I am a service company and know how much things cost.) I had him go ahead and fix the lock. He was done in about 30 mins. and even offered me 4 new keys. The lock is working great now and I am very happy. I highly recommend this lock shop. I am a San Bruno business owner and recommend Bill's Lock Shop without reservation. read more

I phoned Bill for a bid on new dead bolts for a rental property. He went to the property and informed me that my current dead bolts were good. He was honest and his price to re-key the locks for the new tenants was reasonable and competitive. I recommend Bill for his honesty, professionalism, and good prices. read more

Bill was able to copy my Mazda key within a few seconds. I told him I need to go to the bank real quick to get cash, but he said to not to stress a trip out of the way and pay him back when I can. read more

Had a excellent experience using Bill's Lock Shop. Peter came to re-key my mail box at a SECURED building, and was there about 15-20 mins early! He knew what he was doing, and you can tell he was a master of his craft, took him no longer than 5 minutes. Very nice man, very courteous, professional, and engaged in small talk. Will definitely do business with again!!! Thanks Peter, your AWESOME! read more

Called Bill's Lock Shop early in the morning, 6 am. He answered quickly. He said he already was booked for the morning, but could come over now if I was home. He arrived a few minutes later and fixed the cylinder. He's a nice person, honest, and professional. You can tell he goes out of the way to help people. You can also tell he truly understands the need for people to have their locks fixed promptly when they are broken. This is the second time using Bill's. I highly recommend. read more

Peter just finished rekeying our front door Baldwin lock. Very friendly, amiable, and experienced.Done in 22 min. Highly recommended!

I had accidentally left my keys locked inside my truck and did not have a spare key with me. As I was attempting to squeeze my hand through the window, Peter from Bill's Lock Shop just so happens to drive by and offers to help. I am so pleased with his assistance, especially since he was on his way to an appointment. I am beyond satisfied, AMAZING customer service! read more

Just called to ask if they would cut a key for me that I would be providing. Person who answered the phone was very short and irritated. Prior to ending our phone call he abruptly exclaimed, "Give us a call if you are gonna come by to make sure someone's at the shop!" Well kind sir, you can wait all you want for that call because I'm going to take my "$2-$3" key copy job elsewhere (like Millbrae Lock maybe). Little did you know I wanted to see the customer service I would receive prior to getting ALL MY LOCKS changed at home (something I've been planning to do). That $2-$3 profit loss, just got bigger. Bad Karma....it's how you handle the little, simple things, that can show how you would handle the bigger jobs. I will not support your business. read more

Had a great and seamless experience with my first time dealing with this shop. My tenants were having issues with opening the entrance main door for the home. Bill came out on the same day within an hours call. Also, his prices are very competitive (best price that I found after calling a couple of other local locksmiths.) The business also does mobile- go directly to your home fixes. Highly recommend and wouldnt hesitate to do business with again. read more

Peter is the guy. We went in on a Saturday with a bunch of old locks to rekey. He did a great job at a very reasonable price. I would come back again. read more

Had a great experience using Bill's Locksmiths when i lost my only set of car keys during my vacation. Peter is the guy who provided the service. He listened to my situation, provided a quote, came over prepared and fixed it. He was very prompt, efficient and had the best prices in the area. Would totally recommend him for any locksmith services in/around the Peninsula area/SF. read more

Bill of Bill's Lock Shop did a great job for my front door lock service needs. When a competitor locksmith in San Bruno did not follow through on getting in touch with me to make an appointment, I called Bill and he came through with timeliness and efficiency. In addition, his prices are the best. read more

While I was having dinner with friends, a thief did a smash-and-grab to my car. Among other things, they stole a bag containing both my apartment keys and my address. The police said there was a good chance the thief would try breaking in within the next few days, so I needed to get my locks changed ASAP. My landlady referred me to Bill, who she described as "the best in the Peninsula!" I called at 6pm on a Sunday night, and he was there by 8am Monday. Within minutes, he had changed the locks and cut new keys. He was really friendly and very professional - such a reassurance. Thank you so much!! read more

Highly recommend Bill. We recently moved to the area and needed to get our locks changed. In our haste, I picked the first large one that came up in a web search (figured it was a straight forward job and pricing should be comparable). They quoted me some ridiculous amount (saying that I had a special lock). It didn't sound reasonable to me and I lucked out and found Bill on yelp. Over the phone, Bill was able to identify the lock I had and as I suspected, the other locksmith was trying to charge me 3x. Bill came over later that day and fixed our locks. Honest, knowledgeable, straightforward and reasonably-priced. Very happy with the service and would call Bill again. read more

A very belated update: we did have Peter come back and do the deadbolt. Then when we moved into our first home we had him come by to change all the locks. Three all-good experiences so far. read more

Peter from Bill's Lock Shop came by to try and help us open a safe that we couldn't open. He was very nice, courteous, professional, and after trying for about 1/2 hour, he referred me to a safe cracker that he has done business with. Peter didn't charge us anything for this call, which I thought was very cool of him. I would definitely call Bill's Lock Shop again, and would highly recommend them. A class act!! read more