I recently requested their services to change out a mailbox lock for a client. They responded the same day, were on time, and did a great job. My clients were happy with the locksmith and services. And their pricing was very fair. I would recommend their services. read more

We were traveling from Seattle and came out here for a wedding. We unfortunately forgot the keys back home for one of our suitcases. Came here and he not only helped us take the padlock off, but one of the other padlocks he had to drill off! On top of that he didn't want to charge us. We still paid him for the services. Would def recommend! read more

Called them at 8am, arrived at the apartment 15 minutes later. awesome service and would use again!

I have used Pete for many years,Last week we had a change in personal on a friday at 5:00 PM (not planned) we needed to recode the front door lock to the office now . I called Pete,I know it was at the last minut on a Friday . He changed his planns and came out recoded the locks and was done by 5:40 and still made it out to my sons Game on time. Life saver ,I can not say enough good things about him read more

I called at 7:45 this morning to get my locks redone since my car had been broken into and my boyfriend's keys were stolen along with documents with our address. We didnt want to chance someone coming to our home. Peter already had jobs lined up but graciously fit us in. He showed up an hour later, replaced the lock, made new keys and finished in record time. He is extremely friendly,professional. I would definitely call him again. Very reasonably priced. So much stress has been lifted! read more

I have an RV cabinet with a unique key, which I lost both of my originals. I contacted the manufacturer and gave them my VIN and after a two week wait, they send me two keys-which were completely wrong. They wouldn't even fit in the lock. After checking out Bill's lock shop on Yelp, I called them up on a Saturday. I took the lock off, and dropped it off at his shop. Not sure what they had to do to figure out my dilemma, but I know they had to disassemble the lock. I picked up two new keys on Wednesday and they worked perfectly! His fee was reasonable and the service was great. read more

Peter was great to work with when he rekeyed our new home and he has proven a number of times since to be trustworthy, hardworking, efficient, and extremely focused on customer satisfaction. He makes sure every job is completed well and on-time and if there are any unexpected issues, he is able to fix them quickly. Would highly recommend. read more

The first time I used Bill's Lock Shop, he referred me to a lock specialist for newer cars that require a special coded key. A few months later, I came back to Bill's Lock Shop to have two keys cut from a piece of paper that I traced the cut with. He cut the keys for me and they worked! How incredible is that? Best work I've ever seen from a locksmith. Would give 6 stars if I could. read more

Peter is a true professional. I told him in my first phone call that I needed service on my investment property but that spare time was scarce. He replied: "no problem, we can take care of everything thorugh the phone." That was music to my ears since the problem was resolved without me having to be there and take time off from work. Peter rocks!! read more

Bill's Lock Shop is the right place to take your locks. He changed out 6 separate locks of mine (different keys mostly) which I had no keys for and unified all the locks to one key (4 copies made). All this tedious work was done in less than 2 hours. And I was a walk in customer. Oh yeah, and the price was way below my expectations. Thanks Bill. Great job, keep it up, & I like the goofy postings on the wall in your shop. read more

Terrific experience! Couldn't ask for any better service! Fast, friendly, professional and efficient. Highly recommended! read more

Early for appt. Very Quick and Efficient. Done right the first time!! Very reasonable price too. I had a contractor install some doors and the locks were crap. After freezing the second time, I called Bill. Very easy to deal with. read more

Top rating is 5 stars. Ten stars are not high enough. Peter is most competent and his prices are more than reasonable. He was prompt and he worked efficiently. As an added bonus, he has a warm and pleasant personality. Thank you Peter. Rich L. read more

The company responds quickly, efficiently, and professionally to your needs. The prices are reasonable. This is the first time I used Bill's Lock Shop, having used another local locksmith, but I found Bill's prices more competitive. Pete was able to key all four locks to just one key. I will certainly use them again. 11/12/2012 Elaine B. read more

I needed to rekey lock for my restaurant. Bill's Lock Shop did an amazing job. He was very nice and the price was super affordable.

This is for Friday 12/29/18 at 12:30PM. The person at the counter was extremely rude and unprofessional. I had to yell across the store multiple times for several minutes until some yappy dog comes out from the back room to stare at me followed by a man who I presume to be Bill. I asked to have a key duplicated and when he said he didn't think he had it, I spotted one that looked almost identical to mine and asked him if that might be it. Looking at me like I was dumb as a rock for exactly 10 seconds, he proceeded to say "do you want to do my job for me?" with a condescending attitude. I suppose I would be this way if I was in a dying industry where automated kiosks at Safeway are replacing my business. In any case, I asked for my keys back instantly and quickly left. I found a place that actually understands a basic concept such as how to talk to a customer. You know, the kind of thing you need to do in order to operate in the capacity of a customer facing role on a day-to-day basis. Step up your game, Bill. In 2018, you can't talk to customers like that if you wish to stay in business. read more

I needed the front door lock changed on my condo. Peter is local, responded quickly to my request for a quote, and offered the most competitive price. He showed up on the day and time I requested, removed & replaced the lock, and was out the door in a matter of minutes. No fuss, no problems, done and done. read more

We heartily recommend Peter of Bill's Lock Shop for any lock related issues. He arrived early for an appointment, very confidently reset tumblers on 6 deadbolts and locks to match, and made 6 new keys as well. All in less than half an hour. Peter was very genial, but business at hand was his priority. VERY happy we found Bill's Lock Shop to take care of our needs! This business will be our first choice for any future lock issues. read more

This store so reminds me of the good old neighborhood mom and pop hardware lock shops that were so much more reliable and honest than these modern day key-making machines and mobile-only locksmiths. Real person with real locksmith skills and tools. Bill helped me with a jammed key in a deadbolt which I took apart and brought to his store. Within 3 tugs, he somehow just slithered it out. He said the lock just needed a minor adjustment which he did and he even showed me exactly how to put it together properly when I get home. I made two key copies for safekeeping and that's all he charged me for. I live in San Mateo and work in South San Francisco, so now he's handling both work and home locksmith needs. read more

We needed to rekey locks at our house. Peter was early for our appt. His price was the best. The thing I appreciated most about him was he told me all the charges up front. Some other locksmiths we called and used in the past would give us a range of what it might cost and couldn't give us a hard figure until they came over. Of course, by then you have to pay them or lose the service fee. And it always ends up being on the higher end. Peter is honest, reliable, empathetic, and easy to work with! read more

We were facing a time crunch to change the locks on our new home. I spoke with Peter on the phone and he was very professional and proactive in setting up our appointment. We met within 2 hours! Peter and his associate were prompt and skillful. Their prices, reasonable. Thanks Bill's Lock Shop! read more

I've used Bill's Locksmith several times over the years. I've always had great service. For off-site work, the response time and efficiency of Peter's service is unmatched. The work is always of high quality, the customer service commendable, and prices excellent. You'd be crazy not to use this place for your future locksmith needs. read more

I can only echo what other 5 star reviewers have already said. I could not have had a better experience. Peter was polite, knowledgeable, and completely reliable. He expertly changed all the locks on my front door at a fair price. I recommend Bill's without reservation. read more

We have used Pete's services for around 20 years, both personally and professionally . He is a master at what he does and very reasonable in the turnaround time in getting the job done. He Is also very reasonably priced and has a really really cool dog to top it off. read more

Best experience at Bills Lock Shop! Very easy, very convenient, SUPER AFFORDABLE, very very Kind guy! My car keys broke in half, and within 30 min or less, I had a not one, but TWO new brand ones! Highly recommend this Lock Shop. Thank you Bill for making such an expensive stressful experience into an easy awesome and affordable experience for me. I will always come back here! read more

I called Bills Lock shop because I was installing a front door lock myself and got 3/4 of the way done then stripped two screws and could not get them in or out of the door jamb any further. He picked up the phone and said he would come by and see what I had done then give a quote and I could decide if I wanted to go any further and hire him. He rushed over (since I couldn't lock nor close the front door all the way) and untangled the mess I made quickly and efficiently then charged me a reasonable service fee. I was very happy and could close and lock the door. I totally recommend him. read more

He got the job of re-keying all of Tanforan Shopping Center--that should tell you something. We used Pete to replace the door hardware in a new house (from rusted brass to satin nickel) and in the old house we are preparing to sell (same story). What a joy to work with. Understood what we wanted, got it, installed it, came back if a knob or lock had a problem, was responsible and responsive. Could not recommend more highly--the reviews say it all. He is busy for a reason, but very accessible. read more

If you ever get locked out of your car this is the place to call. It would have cost me around $600 to take my scion to Toyota and have the computer reset. They did everything they had to help me and get me back on the road. And they come to you so you don't have to tow it. I guess having a spare key is very important, but if you don't have one and loose your keys give these guys a call...you won't regret it. They saved me over $400. Thanks Bills Lock Shop!!!! read more

Very happy with the service. Bill was honest, straightforward and reasonably priced. We initially called a different locksmith (to rekey out door) and had a horrible experience. They came over, took a look, and then proceeded to quote us some ridiculous amount to do the work because we had a "special" lock. It didn't seem reasonable and we said no (whereby then they proceeded to drop the price several times but it still came out high). While they were doing this, we happened to speak with Bill on the phone, and Bill was able to quickly identify our lock and the work needed. Glad to say we stumbled across Bill's shop and fortunately just had to pay the $79 service fee to the other locksmith (our idiot tax. this should have been a red flag but we were in a hurry and didn't do our work). read more

This is the only place I will go to for getting new keys! Bill's Lock Shop is tucked way and a bit hard to find (next to Jack-In-The-Box), but it is worth looking for. I had to have a new key made for a file cabinet, since I lost the original ones. I gave the key code on the cabinet to Peter, and he was able to make a new set for me! Talk about great customer service, Peter wanted me to try the key out before paying! I was able to get two keys that would of cost the price of one (icing on the cake)! Thanks Peter!!! read more

Pete was fantastic. He was the only locksmith that I called that didn't want money up front to diagnose the problem. All the other companies I called all wanted from $65.00 to $95.00 just to show up at your house. He arrived early and resolved the problem. He covers from the peninsula to the city. You are crazy if you don't call Bill's Locksmith when you have a problem. Just for clarification, it's called Bill's, but the business is owned by Pete. read more

Efficient, on time, professional, reasonably priced and courteous. Everything I'd want in a lock smith.

used pete for re keying my house and he was there when he said he would be and it only took him a few minutes to rekey and also to make new ketys... I have file cabinet i need a new lock and he said he did not have that lock but he might be able to come up with something and he did in a matter of a couple of days... Great guy and Great service... would highly recommend. read more