Came to Disneyland for vacation and since we still had one more day to explore we decide to Give this place a shot , i had read a review below stating the place was dirty ect. When we walked in i was amazed how big this place . Staff was helpful and just ok, they seemed sleepy. We literally were the first customers , we went in and my son immediately started playing . I noticed how dirty the place was , toys all over and trash inside the toddler area. When i went to use the restroom i felt disgusted, literally no one cares about this place being clean. I knew the bathroom had not been clean for days which is so unfortunate. The more i played with my child i noticed this place needs a major DEEP CLEAN. The staff seemed lazy, if it was a slow day i would clean clean clean ! To top it off the soda machine was broken but still charged me for a large soda when i got a bottle instead lol! What a joke . There was a staff member a women walking with a broom i guess sweeping? And then she was mopping ? lol didn't look like it , instead she would take more breaks on her phone . I feel like the owner doesn't care about cleanliness and that's unfortunate because it's such a nice place . I wouldnt even have a snack or food from their counters , there was still trash from the day before so just imagine no thanks . I don't think i would come here again if i was in town . read more

Awesome place for kids. The place was clean and there was an employee walking around sweeping and disinfecting during the 2.5 hours we were here. It wasn't too packed for a Sunday. read more

Billy Beez - Inside - Kids Activities Near Me - Anaheim, California

I'm still giving them 1 star! But, I sent an email to corporate and received an immediate response from Roxy who explained she had received my email and sent it to the higher ups and I would be hearing something by the end of that day. She kept her word and followed up with me that my issued was still being reviewed and would have a response for me the next day! She was very diligent in keeping me informed. Roxy contacted me the next day as she said and I received my refund in full. So for that I would like to say thank you! It's sad that this had to happen, and again I am in no way blaming Erick as he is only one man trying to run a mad house. But I stand by my word, I will never visit this place again, you guys must do better! read more

Billy Beez - Cold Burnt Pizzas - Kids Activities Near Me - Anaheim, California

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Take my kids here Wednesday they had a blast there ladies working that day very friendly. The place was very fun and clean. My kids and I had a blast going down all the slides with them. Will come back again so much fun for them. read more

Thank you to the amazing staff and Managers that help with my son and niece birthday, you guys were amazibg. everything was perfect. Food was hot and ready. Facility was clean. Everyone was friendly, managers were very happy helpful. thank you so much for making their birthday special read more

I was super excited to come here, it came highly recommended from a friend. I had forgotten to fill out the online waiver at home, so I thought I would have to do it when I got there. I was never asked my name or about any waiver, just charged for two kids and an adult and then given a swipe card and told this would be my waiver for each time. We were given bracelets and let in. Seemed weird, but ok. (I asked again at the end what the card was for, and told it had my waiver on it. When I told the employee that I never signed a waiver, he seemed surprised and realized he missed something at the beginning) There are a lot of structures to play on, and I was concerned I would never find my kids again :). That's about where the good part ends though. There were parts that were broken and worn down, and it seemed really dirty. There were pizza boxes stacked on a garbage bin, and other things left around as well. I feel really bad writing a bad review, because I only saw one employee there actually doing anything, and it's totally unreasonable that he could do everything. I saw a second one sitting at a computer near the front of the store for a few minutes, but that's it. The real food "cafe" had barely anything in it, and none of the food rules were enforced. At one point I saw kids running through the play structures holding icees. The only cleaning I observed was the one employee walking through the main pathways once pushing a mop/broom. The little "town" was so disappointing. There were hardly any posters on the walls, and the little play food that was there was left in random places and basically destroyed anyways. My son commented that "it looked like someone robbed the bank", because there was nothing in it and the chairs were thrown around inside. Again, I feel bad because I know the one guy working there couldn't possibly maintain all of this on his own. Since there were no employees watching things, kids were climbing through the open windows and squeezing through the broken fence at one end. My son was also disappointed because he thought he saw cars to drive around in the pictures online, but none were there in real life. I have no idea what the safety rules here were regarding adults on the structures, etc, but it was clear that nothing was enforced. I think there was a section for younger kids, but again, no one was enforcing anything. Overall, it was poorly maintained, dirty, and very understaffed. Safety was let slide, and I have absolutely no desire to go back. I had much higher expectations after seeing the pictures online and after paying what I did. My impression was that they built it, let Blippi film there, and then haven't done any maintenance since then. read more

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DON'T COME HERE. I'm writing this while still being in here, grossed out. We came here initially because my three year old loves Blippi and he came here on one of his episodes. From the outside, the place looks fine. Very spacious with a lot of things for a kid to do. But after walk into the restroom and almost stepping on a HUGE cockroach with an additional dead one right under the urinal, I looked closer at everything, and all the toys, floor, and slides were dirty. It was obvious there was no cleaning being done, and even after notifying an employee of my find, he simply nodded and continued on his phone. Definitely would not recommend this place unless a total overhaul on the cleanliness of this place is done. read more

Great place to bring your kids! 2.5 and 15 year old had a ton of fun! Its a really big play ground with lots of things to do! Pretty empty for it being winter break! Definitely coming back! Friendly staff! read more

This place is a madhouse on the weekends, but your kids will love it! The staff is actually super helpful and friendly and there is lots to do for everyone. Just hard to keep an eye on multiple kids at once lol. read more

The slides are out of order, the ball pit is broken and no toys in the little town... read more

Billy Beez - No toys - Kids Activities Near Me - Anaheim, California

On 3/29/24 it was my first and my last time going to this place. My coworker recommended me to go with my kids. The place overall was fun for the kids but once we got hungry, an employee with long blonde hair said the oven for the pizza isn't on and it will take an hour for it to warm up. We got there at 430pm got hungry at 5pm. He said by the time the oven warms up and makes a pizza it will be closing time. Worst experience ever for an indoor playground. There was no cold water or soda. The only thing we got to drink was ICEYY!!!!!! NEVER going back!!! Don't recommend this place to anyone. read more

So disappointed on the conditions of the place this past Sunday I went... In the toddler's play area the place was dirty with hot dorito chips all over, dust particles all over, hairs, etc. Was scarry to let my daughter crawl around 80% of the time. In the air ball guns section of the place, the machines have no power to even shoot the ball out of the cannons. Center air piece can barely blow out balls out of the center tube. (No fun) Sitting area has tables dirty and rarely anyone walks around cleaning them. In the 2 hrs I was here some young kid was half as* sweeping up. During my visit with the traffic they have, they need to have someone cleaning different areas at all times. Plus the whole place could probably use a deep clean. Doubt I would be coming back and will look into cleaner facilities. read more

The place is a bit messy with scattered toys in the front section - no one is really monitoring the place. Second, the smell of smoke from the kitchen is overpowering, and they should consider fans in the space. The staff keeps to themselves. read more

Better off taking your kids to kids empire. $26 for my toddler & I to walk around in A MESS i had to pay for him wear THEIR socks when other kids were wearing regular socks. i found myself cleaning up since obviously no one else can. it smelled the way it looked such a waste of time and money. do not recommend coming here at all read more

Came here with my little guy (almost 2), sister, brother-in-law and Grandma/Grandpa after seeing it on yelp. Was a little taken back at the pricing as we were charged a bunch due to so many adults. But after getting over the initial sticker shock, we played on the slides and had so much fun. The playground itself is pretty big and there was quite a bit to do. We started in the toddler area and the baby was happy to practice climbing around, run through little bumper things...after a bit though, he was ready to go big time. He climbed til he literally couldn't climb any more and would lift his arms up for us drag him up the modified stairs or across the ropes. And did that little baby ever slide! Big slides, small slides, he had a blast. There were a couple really steep slides that even had my heart racing! A couple of tips for newbies: 1) Expect to pay a grip if you have more than a couple adults. For us we had my Mom and sister that were just going to sit around so it's a little annoying to pay $6.95 just for sitting rights when we are paying for a child ($15.95) plus the first adult ($3.95) then all other adults at $6.95, but what can you do? 2) Make sure to dress your kids in long pants. You don't want them to stick to slide or get a slide burn. 3) Socks are required so don't forget those! 4) No outside food allowed so if you want to bring your own food, you'll have to sit outside at the cute tables shaped like mushrooms or in a snail's shell. 5) Don't forget to ask them to validate! read more

Nice little play place for the kiddos ! Wish they had more decorations on their little honeycomb village more lightening as well since it's a little dim in here. Maybe a little kore pretend toys as well but overall you pay for what you get. Came here on a Friday and its not as busy. read more

Great place for parents to relax while children play. I've been about 4 or 5 times now with my child at different times of the day. It's never over crowded which is a huge plus for me. The bathrooms were clean each time I came. Parents really appreciate this!! LOL. Thank you!!!! Nothing like trying to help your child in a dirty restroom. The food is decent. It took awhile before our food was ready, so order early. This is probably due to understaffing. We noticed the front desk staff was also the same person working the kitchen. Overall, great place for kids and parents! read more

This place is such a let down. The place looks cool on the surface, and even in the lobby. But, once you have paid and are inside, if you look closely, you can see how dirty it is. The floor is grimy, the slides are stained, and there seems to be some kind of unrecognizable greasy film on most surfaces. The staff didn't seem to care. I spoke with one manager, all of his answers were obtuse. I think he just wanted me to go away and stop asking questions. :) Save your money. Go anywhere else. read more

Billy Beez - With the cleanliness bar set so low, how bad is this stall if it is of order? Yikes! - Kids Activities Near Me - Anaheim, California

Ute fun place to bring your Littles. The place looks small from the outside but it is huge inside. We came fir a bday party during the week and there were not a ton of people there so then kids had a blast running around everywhere. The slides in the back were so much fun. read more

YELP 100 CHALLENGE 2018 - 62/100. Reservations are a must! Located on one end of Anaheim Gardenwalk. A good place to hold a kid's party. Unless you're shutting the entire place down to have your own gig, I wouldn't recommend it for a party of more than 20 children. It isn't that big. I came through for my cousin's 4th birthday party and was told an RSVP wasn't needed since it's more for the kids. I walked in and was told there was a $3.95 + tax for each adult entry. I don't get what that's for since I wasn't going to use any part of their facility except to drop off a present and maybe have a slice of pizza with the birthday girl and friends/family. But whatever. There is one huge room with three doors. Family took up rooms 2 and 3 and was divided from room 1. The staff do the setup for plates, plastic glasses, drinks and food. They also do the cleanup. Time allotted to spend at these rooms are limited. Just enough time to eat, blow the cake and maybe take pictures. They clear it immediately afterward most likely to prep for another party. But kids are allowed to play all day, should that be your thing. Park at P2. First hour is free with validation, $3 per hour thereafter. Okay experience. Not sure if I'd recommend it. And I'd most likely only come back if there's another family event. read more

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Great for 6 y/o and under. Plenty of room to run and play or pretend. There's a kitchen area, two age groups section for climbing, a basketball court and even a 6 kid rainbow slide. They offer food and drinks available to purchase; for both parties and every day guests. Socks are required. BRING socks or buy the bright yellow Billy Beez socks for $2.99. Shoutout to the manager who I feel has really high blood pressure. He reminded kids that the small climbing area had a height max and they should not be in that section. Great for those with littles being trampled on! He also kept yelling for kids not to run or climb on non-safe surfaces. He was on TOP if things! Kudos on maintaining safety!! P.s. Make sure you don't take off your wristband until AFTER you leave the premises. My 5 y/o ripped his off in the birthday room and when we walked out I couldn't scan to leave with him; lol. The BB employee had to have me stay silent & ask him if he could verify who I was. I thought it was just for admission but you can't leave without being checked and scanned out. Nice to know no kids are being taken! P.p.s. Don't forget to validate! :) read more

Arranged for a party for a six year old. Once we were directed to the staff member who deals with the parties everything went well. Only a slight hiccup that the staff went over board to correct. We picked Billy Beez because of the additional play time. Other places have a time limit on how long you can stay. With Billy Beez there is a two hour limit in your assigned party room which is more than enough. But the kids are there to play so being able to stay playing up until closing time was a winner. Somehow after 5 hours of running, climbing, sliding and wrestling the party kid still wasn't ready to tap out. Though he did nap pretty hard on the way home. Said it was the best day of his life. Maybe that was because all his friends we invited showed up. But it could be the draw of Billy Beez was why they all attended. read more

I want to start off by saying terrible customer service. It's my first time visiting this location and I can say I won't come back. The two girls at the front desk did not get off their cellphone while assisting me and they also had a major attitude. read more

I put a one star, and if there's an option to put less, I would love to do so. Employees are rude, and they force all customers to pay for adults (even if the adult is not going inside) and forcing customers to buy their ugly socks (even if your kids have other socks with sticky bottom). Additionally, the front desk charges customers for kids without looking at their ages (at the higher price). If I didn't ask her how did you come up with this amount, she would definitely charge me all kids at the toddler price (so be careful). Lastly, the toddler area has a zip line, but the floor is hard enough to break the kids back if they fall down. The floor looks soft and squishy but when I stepped on it, it's HARD. I would think sawing them for this if I didn't sign the waiver (which you have to sign before getting the kids in). Overall, pretty bad service and there are a bunch of other indoor playgrounds to be considered before going to this one. read more

Kids had fun but sneak in your own food. Horrible food, prices are high, customer service leaves something to be desired. The man working there was not prepared. I ordered a hot dog and tater tot's. Waited approximately 40 minutes and the hot dog was barely warm. Bun cold. Tater tots warm. Awful food. Also, half the items in the menu weren't available. Really unbelievable why they aren't prepared for guests. I won't be back. If I were Billy Beez owners I would be embarrassed. read more

First: Take along your GardenWalk parking structure stub, as Billy Beez validates. Second: If this is your first time, park on level 2's north end; you'll find yourself, then, practically standing upon Billy Beez's doorway. So, here you are... I'd imagine you have a little one as well--one who, like mine, is fully energized, very excited to play, and in need of a little wearing down. Well, that's what Billy Beez is about, giving the kids a colorfully fun play haven: slides, slides, and more slides; tumblers; padded boxed stairways; bridges; tunnels... The upbeat music accompanies the kiddos' adventures, and everything's enclosed and safe, the kids and parents wearing matching wristbands, which are checked before anyone exits. Supervision is required of the parents; however, there's a seating area with a few tables if you'd like a breather. While I'd rather follow our little girl around, let her know that I am close by if she needs me, if your children are a little older (ours is two), you might be comfortable enough to let them explore on their own. They'll be fine. Billy Beez is a fun place, and our daughter enjoys it a lot, especially when we invite a friend or two of hers along. We stay about an hour or so and visit sparingly (if anything, just to keep her from becoming too familiar with it and losing interest.) One drawback we've noticed, though, is the snack bar. It's a bit uninspired. We've brought along snacks and water of our own, for afterwards. We'll see if that changes, but in the meantime, we'll still come to play. read more

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This place has really gone downhill. I used to be able to come & pay for my 2 children to play while I sat in the inside tables. They now charge extra to even let you past the gate to watch your children, even if you're not playing on the play area. The staff was rude, snarky, & unwelcoming. We had to sit by the entrance while our kids were inside, we weren't able to see them half the time so you can only imagine our anxiety. You're better of going to Candeeland or Kids Empire! Don't waste your money here. read more

This place straight up sucks now. My family has not been here for maybe 10 months and its definitely not what it used to be. 1). The mats are super dirty, no maintenance at all. They use to close it for a minute for cleaning and then re open an area. 2). Worst management ever. There is this new manager who regulates everything. I know safety comes first but why do we come here and pay to be regulated. No running!! Are you kidding me. We are here to let our kids run free at our expense 3). AGAIN!!! Same manager. Dude!! He goes around peoples tables and constantly stares at your food making sure you didn't bring in food from outside. That's just rude and uncomfortable!! He seriously came around our tables like 4 times and just glances for about 2 seconds then goes on to the next table. WTH?!! 4). Right when we walked in after we paid the band came off our 10 month old ankle. Obviously because it's too big. So before we even had a chance to re secure it he comes over and says literally " you need to make that stays on him the whole time" , at first I was like, you need to be asking and not demanding. I m not your employee. He sat there looking at us the whole time were taking off our shoes making sure we put the band back on. I asked him why he keeps on staring here, and he said he was looking at the kids play tea behind me which you can't even see form his angle. This place is a joke now. All our family and friends who were going to get memberships, forget it!!!! I would even give it a half star read more

Billy Beez - Kids Activities Near Me - Anaheim, California

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Worst indoor playground. You are forced to buy their socks to enter. It is dark and dirty. The front desk person had the WORST attitude. Seriously, why are you working there?!?!?!?! It was overpriced and not worth it. read more

Messy . The workers seemed tired and not motivated . Charging for adults is ridiculous..

This place is a lot of fun for kids. Somewhat pricy but worth it if you're looking to entertain the youngsters. It is sure to wear them out ! read more

What's that TV show where they show some owner who's only in it for some return on investment and his employees are just miserable and the place is just falling apart and gross? Has this place been on that show yet? Everything is turned off, dirty, and nothing is in-stock aside from merch. read more

Celebrated my daughters 1st birthday here and we booked a private room package. Eric and Ritz went above and beyond to make sure everything ran smooth. They were overly accommodating and helped us stay on schedule, hats off to your staff as well. Thank you all for making sure our daughters first birthday was a hit! read more

Gave my daughter 2nd birthday here. My party had a great time the kids and adults. Ritz was amazing from answering questions and explaining party packages when I first booked the party he was even more amazing in person with great customer service , upbeat and made sure I had everything I needed to accommodate guest he even checked in periodically to make sure the party was good . Thank you Ritz for your great customer service and accommodating my party and myself , my daughter had a good time read more

it was the best experience ever my kids loved it so much. It was not dirty workers were very nice.

I was really disappointed today during my experience at Billy Beez. The floors were dirty!!!! I saw trash from the day prior and old band aids from a child left behind. Candy trash was everywhere and I even found some while playing with my kids on the equipment. There was an old hot dog by the hot dog burner. It smelled like urine passing the slides on one side of the room. The bathrooms were dirty! The soccer arena and basketball court had a slit in the red wall where a child could get hurt or lost inside. That should only be for staff only!! I paid over 54 dollars for us to have fun there and it was not a great experience! The toddler area was a mess and left from the day prior. My questions is why is it not clean if it opens at 10:00a.m? read more

We went last week around 4:30pm and the place was just not the same as what we remembered. The food court was closed and it just looked very gloomy inside...lighting very low. We paid $36 for 2 adults and our kid, which included a mandatory fee of $3.19 for Billy Beez socks for our son. Could not use the grippy socks we had with us, they had to be the Billy Beez brand. The place wasn't packed, which was good for us adults lol but our son was bummed that there weren't as many kids there...it was still pretty early in the day. The biggest bummer was that they didn't have any of the toys they used to have, pre COVID, in the mini city area. Basically a bunch of empty rooms, with maybe a handful of blocks, etc. We were just not impressed and will not be coming back anytime soon. read more

My Daughter was Invited for a birthday party, came back and noticed immediately the place is cleaner than it previous was. Some of the lights still need to be replaced as there are many areas that aren't lit at all. The restrooms are clean but doesn't have any paper towels. Pizza and Chicken tenders as well as the room was clean. Thanks for reading my post about this place again. read more

Came for a birthday party, bad right from the start. Party couldn't enter the room until party start time. Took 20 minutes to even check in and that's with signing waver ahead of time. Every single bathroom stall was empty. Zero toilet cover and zero T.P. I felt so bad for party host. When we left the attendant didn't even check our wrist band. When I asked how they know these kids are mine and why they didn't check our wrist band numbers they just said "yea we don't check if they belong to you." In other words your kids could leave with anyone. I'm a helicopter mom so I always have my kids in eye sight, but safety is not a concern for this establishment. Do not recommend. read more

We visited your soft play on Wednesday with a baby and a toddler. On the good side: big space, lots of slides, big toddler's area. Things that need fixing: 1) place is seriously dirty. Whoever is owning the place, please come and have a look or send someone to have a look. At the first glance floors look cleanish, however if you look at any corner, any gap - you will see hairs, food, dust. Honestly, it's just disgusting. Considering amount of it, it looked like dirt has been there forever too, so owners of the place probably didn't read the latest reviews about the hygiene of the place. All the bricks in the soft play are so dirty, they are screaming for a good scrub with a sponge and soapy water. Kids don't care of course and happy to play, but still, I believe any children's play centre should be providing a certain level of basic hygiene. I don't think it's much to ask for. 2) unfriendly staff. The girl who was working at the reception wasn't friendly at all (long dark hair, not tall). The day before our visit, my nanny with my little 2yo girl came to the same soft play (20min walk in heat from the hotel). Nanny was trying to pay with her Apple pay however all her cards got declined (something for management to check too as some of my cards were declined too, however they worked in other shops. We mostly use Visa in the UK). So cards were declined and our nanny didn't have her purse, so she asked if there is an alternative way to pay or if she could come later or next day and bring cash and pay for play. Which is a very reasonable suggestion in this situation. It's not her fault that your card machine declined the cards which are perfectly working. And guess what, the same lady at the reception said "No" and didn't let them in. She could see that poor little child was almost in tears, frustrated and not understanding why the lady at the reception doesn't let her play at the soft play. When the nanny came back and told me about this incident, I honestly didn't believe it, it's just shocking. We could have pay by paypal or send a bank tranfer - why would you need to upset a little child for no reason?? We only visited the soft play next day as my daughter Mila was still asking for it (because of Blippi visited it), however if it wouldn't be for her - no chance we would ever come back. So overall, if we would be living nearby, we would not visit this place for the above reasons. Which is really sad, as both things are easy to fix, get a cleaner and change receptionist. You, as a business, have an amazing potential to be very busy as facilities are generally good. I would also suggest to repaint the toddler's area invest into some new toys. There is only a minor investment needed, probably under 1000$ - but it would make a significant difference to a place. Thank you, and I really hope the owners of the place will read the review and find it helpful to make some improvements. read more