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    5.0 (3 reviews)
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    Ask the Community - BimmerProTech

    Caliber Collision - Car Restoration

    Caliber Collision

    (24 reviews)

    FIRST TIME - Car not aligned SECOND TIME - Bumper falls off…read more I got my car repaired or (replaced) here around March 23rd. An 18 wheeler backed up into my parked car. It was taken there from my insurance. First The employee assured me that my car would look brand new and like nothing happened. He then said my whole bumper would be taken off. HE SAID IT WAS BE REPLACED. He said it would take about three weeks because that's what it normally takes. I got my car back in six days. it did not look brand new and the piece that was dented in was still visibly dented in. I took it back and the employee agreed that it did not look properly done. I left my car and I got it back the 2 days later because Aaron said he was waiting for the piece of the bumper. Two weeks later, today, I'm on the highway and my rear bumper falls off. I go to caliber collision and they tell me that, that part is not related to what was done when in fact, you have to takeoff the bumper to fix it and repair it. THEN clip it and screw to secure it. You cannot do it while it's on the car therefore you must tighten something back up once you put it back. There were screws missing and nothing was broken or chipped so it was impossible for anything to have been ripped out as the general manager was trying to say. Telling me it was repaired now not replaced. They tried to tell me that that must've happened after I picked up the Vehicle. I picked it up two weeks ago so something must have been loose two weeks ago for it to come offwhile I'm driving. I did not get rear ended I did not get into no accident. . No one has the time to f**k with me and rip it out and I wouldn't want my car in the shop again! due to work, so there's no reason that I'd lie about this or that I'd want to be doing this. They tell me they can give me the quote for the new repair. I shouldn't have to pay s**t when I just picked up my car and the part that fell off is related to where you guys repaired because there's no way you can repair it without touching that part. I looked under my car, screws were missing and, where the clips go They were still in place, nothing on the bottom was damaged. So nothing was ripped out. I'm thinking since I got my car back in six days that they were moving too fast and must have not tightened it properly, but of course they cannot take accountability and now I have to get it done myself. I messed up and told him I work in construction. I mentioned it because I would notice if anything happened to my car being that I don't park on job sites. So the general manager wanted to use this and say it was my fault and I must have went somewhere. Just called back and said they see warping on the clip holders I would not recommend. The Indian guy, (GM ) And Aaron.

    5 Stars for Repair! My customer service rep was awesome…read more 1 Star for the "Interior Appearance" of my vehicle when I first picked it up. **This is a new 2026 vehicle, so it was dropped off very clean. **My car should have not been dirty at all, I feel like my car was driven around while it was not being serviced. *There was a pocket knife wedged in the seat, it could have punctured my leather. *Dashboard had white flour water looking residue all over it. *Both front floor mats looks as if they were washed in white flour water. *Back seats had the same white flour water residue, but on the seats and headrests. Why are you in my backseat when you are repairing my bumper? *Window sticker residue was left on the windshield.

    LIVauto Performance and Service - Loose bolt that they just placed there without putting on fastener.

    LIVauto Performance and Service

    (13 reviews)

    Awesome guys! Even though I turned down the quote I received (keep in mind full header work plus…read moresome repairs) I could not do at the moment, this shop knows their stuff. Once my truck is squared away over time, I will definitely be going back for a dyno tune. Thanks again fellas Sincerely Mike​

    Long story short, they've held my car in the shop for almost two years now (complete engine swap)…read more I'm extremely disgusted by their work ethic and the current state of the car. The owners were not in today so I asked the receptionist what was the reason for it being held up for so long? She said the exact same story they've been telling me all along. "OoOoOh we are losing workers and the new guys don't know what's going on with the current projects".. regardless, how is that my fault? Plus, one of the actual owners claims to be the one working on the car himself so..? I don't understand the issue. had I not stopped in today; who knows when would have been the next time they notified me. Thats also another thing. EXTREMELY POOR COMMUNICATION, why is it that no one at this shop can keep me in the loop? Updates? Nope. Never. Estimated time of completion? LOL. never! Oh you're going on deployment? Let's put this project on pause. Now, there has been "some" progress on the car which I will give them that but come on now we are going on two years. TWO YEARS GUYS!? I guess 3 is the magic number? Just so sad at how this ended up. Be careful. Don't end up like me.

    BimmerProTech - autocustomization - Updated May 2026

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