Excellent experience! The spa Staff were friendly and…read moreprovide fantastic services. The atmosphere is relaxing and prices were very reasonable.

This spa is located in Campbell Business Park across from the casino in St. Albert. Locally owned…read moreand operated this spa is geared toward relaxation and rejuvenation in a calming setting. I have been going to Mimosa since they opened in March 2010 and have experienced several exceptional services - pedicure, facial, manicure, and waxing to name a few. All of the staff are professionally trained and extremely knowledgeable of all the services offered. I had returned from a 4 month trip to a more humid climate (let's be honest, it is hard to go somewhere that isn't more humid then Edmonton) and was having trouble with breakouts on my face - I didn't know which facial would be best. But I didn't need to worry as the owner was able to tailor a facial specifically to my needs. I was very impressed with the results and feel that helped my skin adjust overall to being back in Edmonton. My favorite service is the pedicure. You can select between several options - I generally go with the Express Pedicure and then every once in a while spoil myself and splurge on the Signature Pedicure. They have the big relaxing massage chairs so the whole time your feet and lower legs are being pampered you can also be enjoying a back and neck massage. Mimosa also offer a membership for regular visitors - the membership has several benefits including discounts on all services so I think it is worth it even if you only go a couple times in a year. I love Mimosa and will continue to return regularly. I have also referred family and friends and they have all had the same wonderful experience as I do.

What a beautiful spa in the shops at Boudreau. They offer a good amount of services. I have gotten…read morea manicure and had waxing done there so far. Each experience I have had has been great. When you enter I have always been welcomed warmly and the technician during any appointment has been great. I had an especially good waxing appointment with Shannon. It was quite painless compared to a number of other places I have gone and will definitely go back specifically to her again. There is also a little boutique with beauty things to buy when you step in and I think they have some of their own products as well. Beautiful little place!

We called this business for an appointment for 4 pedicures, and the receptionist immediately told…read moreus "we will not have time for that"! Obviously they don't want or need the customers. I found this rude and unaccommodating.

The prices here are higher than most places and definitely higher than I wanted to pay, but let me…read moretell you.... you absolutely get what you pay for and now I'll have a hard time going anywhere else. I walked in on a whim, hoping somebody would have time for a fill. Luckily for me, Megan was just finishing up with another client and had time for me. She did the most amazing job - I couldn't believe it, those nails lasted 5 weeks with not a single chip, break, lift... nothing. Definitely high quality work. I have my third fill scheduled for next week and I'm really looking forward to it! We've done basic nails so far, but we're going to try a new design this time.

My husband and I have been coming here for 2 years. The last two visits have been less than…read moresatisfying. It appeared they were rushed and doing two clients at a time. I don't use polish, so no extra time for application. We came home , the next day we got our foot scrapers and finished the job. We will not be returning. All I want from a pedicure is smooth soft feet. We did not get this.

Many thanx to Jane...I had injured my large toenai and it was splitting from bottom to top probably…read morefrom too much walking. She took care of the problem and I appreciate that so much. This girl is a very good technician and I am so happy with the result. The toenail has been taken care of and will grow out with no problems. I know when I go back she will check to make sure things are going well...

Absolutely stunning job this is the only place my mom will go to and I've been here before and…read morethey never fail to put a smile on my face :) I struggle with choosing what I want and lee helps out by recommending colours etc. 100000% recommend !

Zeina is always friendly and accommodating. I have been coming to her for years and she always…read moremakes sure I leave happy. Thanks Zeina!

I was not only yelled at twice in a single visit, but when I didn't pay Zeina the full amount…read morebecause of a terrible job, and the yelling, she then assaulted me, and the police had to be called. I am very upset as I was a loyal client, and really liked Zeina, but didn't deserve this treatment. i am currently waiting at the hospital to check my bones, as I am disabled, and am worried she has exasperated my bone condition, which she knows I have, and am disabled from from. The police say she has the right to assault me as long as no one saw it, and because she was "preventing a theft" which is a joke, since if she wanted her e-transfer, which I thought I had successfully sent, she shouldn't have locked my phone and herself in the salon, and made me go to the next door drugstore to call 911, and if I would have had my phone and realized she hadn't gotten the money I WAS prepared to give her, I would have fixed it immediately... I can pay her without my phone, and am in a terrible state physically today. I will never be back. she needs to realize that her actions were unacceptable!! she really deserved no money- but I wasn't given a choice. I'm not happy with the work. she wrecked my extensions with bleach and wrecked my hair bleaching it 3 times, after saying she "would never do that" but lying about what she was doing to my hair/extensions. I'll be finding a new hair stylist.

I have been a patient of this clinic since it opened. I have always received top notch care. Great…read moreteam from the front reception to the nurses and doctors available at this clinic. Thank you for all you do!

The front desk staff here are the rudest I have ever seen. For an example of what I mean, try to…read morecall to book a medical appointment, or try to walk in and discuss something with them. Frequently after an appointment I would be standing at the front desk to pay or get a requisition depending on what I was there for, and they would be sitting there chatting amongst themselves until one of them decided she "wanted" to help me. Someone in the waiting room commented on it as I was walking out, saying they're notoriously rude. On the phone they are snappy and unhelpful and constantly sound annoyed with you and rushed - which they are certainly not because they have enough time to do everything BUT help patients and clients.

This place is amazing!! i have been coming here for over a year now! Sabera is the lady that i go…read moreto and she never messes up my eyebrows it's so perfect!! YOU GOTTA COME HERE!

Awesome service is provided by these businesses!! I absolutely crave the smooth skin from a full…read morefacial threading but refuse to make it a full appointment. For a mom on the run I can usually convince one child to sit quietly with me or have my husband wait with them in the car. This location has a truly enjoyable staff and a slow location which works well for me. Their skill and ability will speak for itself with several age ranges and different genders that visit them. Give it a chance and maybe trick your husband into it a

Had a 90 minute couples massage which was fantastic! Nice atmosphere and lovely staff. The only…read morenegative was the hot towel that was placed under my head was extremely hot and my skin is slightly burnt from it. All in all good service, we will be back.

Front counter staff are the first and last point of contact at an establishment like a hair salon -…read morewhich is exactly why it is CRUCIAL for these staff to be properly trained on how to handle unusual/difficult customer service situations. I find all too often that front counter staff are pretty good at handling the day to day customer service interactions - throw a curve ball at them though, and, more often than not, they completely drop the ball!!! I am currently growing out my hair and only require a trim and some touch ups every 2 months or so. Since I absolutely love the more dramatic cuts and colourings I have received at Roxx, I didn't mind too much coughing up the $65 bucks for a trim to support a business who had been good to me thus far, so after procrastinating for way too long, I decided it was time for a trim. On Friday morning I call them up to book an appointment for 4:45pm that day. I work literally across the street from this place; so by the time I left work at 4:30 and got to Roxx it was 4:32. I checked in (even mentioning that I knew I was a bit early) and then proceeded to take a seat (on the couch right in front of the front counter). At about 4:45 or so, another lady walks in to check in for her appointment. Immediately after she checked in, the stylist I ALWAYS am assigned to comes out, immediately recognizes the woman, and takes her to the back for her appointment. Thinking nothing more of it than it being interesting that I wasn't getting the same stylist as normal, I continued to wait. At 4:55pm (10 mins past my appointment time), I go up to the front counter staff to ask what the delay was - again keeping in mind I am sitting right in front of their faces so it's not like they didn't know I was STILL WAITING! My question "soooo, is the stylist just running a little behind or.....?" took the young lady completely off guard as she immediately agrees with my assumption with a look of bewilderment on her face; "oh yes, just a bit late, shouldn't be more than another 5 mins." I go back to sit, as the same lady walks past me saying "you know what, I am just going to check." She comes back to tell me that it is going to be another 15 20 mins (keeping in mind it is already 15 minutes past my time). At this point it was quite obvious that someone had screwed up somewhere along the line and the appointment scheduled for after me was taken before me. This is not the problem - these things happen and I can understand that (being that I have worked in customer service my entire career so far). The problem is that I am now completely frustrated that you had wasted my time when I would have loved to be anywhere but there on a sunny Friday afternoon. An apology is nice, and she really did seem to feel bad. But here's where it all went wrong: Her: "Would you like to wait?" Me: "No, I think I'm just going to cancel" Her: Ok, would you like to re-book?" Me: "No thank you" Her: "Ok, well sorry about that." Since I am not one to make a scene in these types of situations, I am quietly thinking 'Dammit, now I need to find a new hair salon." Had the nice young lady come clean, told me that they had made mistake, and had she done something to make up for it (discount, no charge for the wash, anything......), I would have said, "yes, I'll wait" or "sure, I guess I'll just re-book for next week." Instead, I will likely not be back. We have all heard the saying that actions speak louder than words; in this case, (im)proper customer service training speaks louder than a fancily decorated salon.