The people here are always so friendly! They make it easier to keep coming back to donate. They are…read moreusually pretty good about getting you on the first try (meaning needing to the vein) and if they are uncertain, they will call one of their co-workers for assistance. I really feel like they care about the donors and will not let you donate if your hematocrit is low. I've been to other places where they will continue to test you until it passes. Not here. Overall, I really enjoy my experience here each time.

Went to donate blood today, my technician Rebecca was amazing, we had great conversation and my…read moredonation was quick and easy. This great experience has superseded my negative experience in the past. The rest of the staff seemed nice and it was a good experience.

Highly recommend this company and location. I have seen some sketchy donation locations. This is…read morenot one of one of them. Yes, we do this mostly because we need the money, but this place makes you feel good about it, not desperately. Professional. Friendly. Efficient. Enjoyable.

Love the staff! They…read moreare fast and friendly! 98% of the time, the poke me and get it right the 1st time around, which I appreciate.

Always the nicest staff here. :)…read more Great snacks also! Do your part, go and donate - save a life!

Everyone here was nice and professional....told them, that I hadn't been here in a while because,…read more last time I came, my arm was all black and blue...kept getting phone calls...to come and donate...came today and they couldn't find a good vein...they suggested coming in the afternoon...after drinking lots of water...

When I first came to donate I was super nervous but Liz was with me every step of the way. She was…read moresuper gentle when she stuck me and came back and was checking on me various stages of the donating process. The whole staff here is great but a super shout out to Liz

I had a very disappointing experience at BioLife Plasma Services. The staff member, Yoli, was rude…read moreand confrontational throughout the process. She missed the vein in my left arm and after digging around painfully, simply said I would "have to use the other arm." There was no apology or acknowledgment of the discomfort. This is now the second time I've had to leave with wraps on both arms due to unsuccessful sticks. My veins are typically easy to see, even without pressure, so I don't understand why this continues to be an issue. I expect professionalism, care, and basic courtesy during what is already a somewhat uncomfortable process. Unfortunately, this experience did not my expectations.

I started giving blood last year and I continue to do so. The entire experience has been rewarding…read more I feel good that my blood may be able to save a life. The Red Cross website is one of the best out there. It is easy to make an appointment after gathering your data. I go to NCSD locations;. Carlsbad Mall and Lake San Marcos. The check in process on site is efficient. The site plays different. styles of music to keep things flowing. You complete an intake and prick test to check your blood before being assigned to a table. There is usually a team of 5 to 7 on site. Once you complete intake you are assigned a red cross team member. They are the one to take your blood, it takes approximately 6 minutes to complete. Upon completion of blood being taken, a team member may bring you snacks or guide you to a snack table to replenish; to prevent nausea and dizziness. The Red Cross often has an incentive;; usually a gift card or logo item. I love my beanie from the winter donation and my beach towel from the spring donation. It has been a positive experience from beginning to end. I hope you give blood too. It is a good feeling. #RedCross #DonateBlood #GoodFeeling #SanDiego

I have donated at Livestream Blood Bank consistently for the past two years without a single issue,…read morewhich makes this experience even more troubling. During my most recent visit, I was having casual conversation with a staff member while going through the screening process. I mentioned that I served in the military and that while deployed overseas, we were briefed on certain diseases present in different regions. I referenced one illness that required quarantine if contracted -- something we were told as part of standard military health briefings. It was clearly general information from my time in service, not a personal medical disclosure. Despite clarifying multiple times that I do not have any illness and was simply recounting a military briefing, the staff member treated my comment as if I were admitting to having a disqualifying condition. I was then denied the opportunity to donate and ultimately had a permanent block placed on my account. When I requested to speak with someone in a supervisory role, I did not receive a clear explanation for the decision. No one could articulate how a general story about military health briefings resulted in such a severe action -- especially given my two-year history of successful donations both at this location and at other centers. What makes this situation particularly concerning is that I left feeling profiled rather than evaluated based on facts. I cannot ignore the possibility that unconscious bias may have played a role in how my comments were interpreted and escalated. After two years as a compliant donor, the sudden shift in treatment without clear reasoning raises serious questions. Donors deserve consistent standards, clear communication, and professionalism. Instead, I experienced embarrassment, inconvenience, and what felt like discriminatory treatment. I sincerely hope this organization reviews how situations like this are handled so that other donors do not have a similar experience. -- Michael

My husband and I both went and donated, and which we've done before with Red Cross. He went first…read moreand at one point I looked over and saw the bag seemed to be hanging from his arm where it was inserted, but there were other tubes so I wasn't quite sure what I was looking at, and I also didn't imagine they'd be THAT incompetent, so I didn't say anything. Regret! Afterwards, he told me it had hurt the whole time (not like usual) and, as you can see, it left a nasty bruise (not usual for him). On the other hand, the people were super nice and it's a nonprofit...

I have donated at three different plasma donation facilities in the San Diego area, and ABO is by…read morefar the best. The staff is professional, and the facility is clean. What sets them apart, though, are the big screen televisions in the donation area and the second waiting room. There are always cute or funny animal videos playing, which is great if you forget your cell phone. Another thing that sets them apart from other plasma donation facilities are their waiting rooms. You can actually sit down in a chair and relax while you wait for your name to be called. Other places you just have to stand up and wait in line.

I started coming to abo just awhile ago . My first impression of it was great they have a superior…read moreway of running things and an incredible staff . Every time I come in I am greeted and treated as a human rather than just a donor or objective. Ricardo is always informative about ways to stay hydrated and briefing me on how the machines work, while keeping cool conversations etc . If it wasn't for the hospitality of Ricardo , Patrick and the other staff members I would go elsewhere bc ABO isn't the closet center to me but it feels the most like home . Keep up the great work .

The web site showed them as open on Sunday. I drove all the way over there and they were closed…read more When I got home I checked again it showed as currently open. The website needs to be updated .

Staff is super friendly and knowledgeable. They make you feel welcome and at home here. Clean, safe…read moreenvironment for sure. Gotta love the snacks and water after your donation.

I go there every two months and they take care of me very well. It's a positive experience.read more

Easy parking, friendly and efficient staff, nice clean facility. I plan on returning as soon as I'm…read moreeligible.