I have been donating here for years and today will be my last day returning to this disgusting…read moreunprofessional place.employees refused to pause a donation and tell this donor to get her dog she left chained to the door of her car and I nearly hit it. They joked about not caring it the dog got hit and I should just take it then caused a seen until police were involved. They find animal cruelty funny SICK

Friendly and efficient. I've never had a bad or painful experience plus I'm usually in and out in…read moreunder an hour

Staff is very friendly and knowledgeable. Katie the phlebotomist is the best always friendly and…read morehelpful.

This place is about as transphobic as they come! I went in at 10:00a 6/14, had to go to the court…read morehouse and get a copy of my Court Order allowing my name change and gender marker change. Because the old ID with my dead name that matched my SS card wasn't good enough, even tho it was not expired. So I did, I went to the court and got a copy of the court order. Then I went in today at 10:30 7/17, went through the entire process 3hrs and was told I now needed to take this form to my PCP to be approved for donation. Based on, "This individual is referred for a for a medical evaluation due to reporting a history of medication (which all of mine are approved) and/or condition that caused medical referral." So what I've learned from Freedom plasma aka Immunotek is: Being trans is a medical condition, That they know better than three other donation companies. And instead of operating off of body mass (Recommendations per FDA) they know more and must only operate off of gender.

This place is EXTREMELY slow. They MAKE you make appointments but it takes an hour and a half to…read moreeven get through the LINE..WHY? Then they keep taking these NEW donors ahead of people who have been waiting for that hour and a half!! Some people have jobs and make these APPOINTMENTS to get in and out!! BioLife is SUPPOSED to be helping donors AND patients. You should treat your RETURNING DONORS BETTER!

they say u cant smoke weed and donate plasma but when i went in there i saw a couple of ppl that i…read moreknow that smokes more then me and i got told i gotta wait a year to donate bc i smoke but let others that do smoke donate make that make sense.

They do not respect your time. They will waste donors time making them wait unreasonable lengths of…read moretime to get on a machine and will play around with another employee while your waiting to get off the machine.

Managers and the staff make you feel not important. Waited 30ins to be called next while managers…read morestood around and talked instead of putting us first. Well never recommend!!!!!!

Believe the reviews when you see them. This place is so horribly ran. They can't keep employees…read morelong term at all. Forcing new people to come in that don't know what they are doing. The experience is horrible, but the attitude they have is even worse. I would not recommend anyone to donate here period. There are so many other places. Don't waste your time with the ignorance at this one!

Ms rose the best worker here she gave me a power aid this place is great they always help you out…read moreand they are very understanding

Terrible way to run a business that is suppose to be considered about saving lives. My son has a…read moredisability and he went in and told him he was deferred because of his hygenine(body odor). Mind you he rode 6 miles on a bike to the center. Also, Karsten says he is the coordinator, after me asking for the office manager they sent this person up. My son is given rides to his appointments from his insurance and they waited til he got there to tell him he was deferred because of his odor. No where are the rules are hung anywhere in the facility.

this place overall I would give it a 4/10. There are barely any workers here at all . there is only…read moreone person doing vitals ,You are going to wait at least 40 mins to a hour to even get your vitals done. I just sat down in the chair and Ive been waiting to get hooked up for about 20 mins as of right now. I came for the first two donations bonus and I will not be returning!!

this was the Worst experience I have this guy Max were so mean to people when you sat in his area…read morehe was rude and got his face turned up ask him a question he gets upset I will never go back Lima one

I live over 40 miles away, signed up for an appointment online. After almost an hour and a half at…read moremy appointment i get told i cannot donate without an ok from my dr. Because i use a cpap machine. I understand not every medical condition can be listed, but cant the most common issues be listed on the website stating you need something from your doctor saying its ok to donate before spending all that time for nothing? Using a cpap machine is pretty common. I will not be going back.

Regularly, I send a note to this organization that says my mother, Mrs. Madelon Curtis, is now…read moredeceased. She passed away more than one year ago. Yet, I keep receiving mail addressed to her. In fact, the mail is addressed to Mr. Madelon Curtis. When mother lived, she generously gave to this organization. Once again, I ask you to please remove her name from your mailing list. She is no longer alive. She was not a Mister. Lisa Chavers (Daughter of Mrs. Madelon Curtis

Sitting here right now. Giving blood as we speak. This is the last time unless its directly for a…read morefriend or family. I am willing to forgive the over flow of garbage but since I got here the 4 techs have done nothing but bicker and argue. Over and across the room. The supervisor Heidi and a tech Dianne are literally fighting in front of everyone over how to fill out something. This is a complete joke.