It had been a bit since I had donated due to my low iron, barring me from it. Got there fifteen…read moreminutes early, and the two workers were busy but quickly welcomed me in. The entry has two small fridges with waters and juices plus a variety of cookies and snacks for when you leave. I ate some beef the day before and hours ahead of going in, and I passed my iron test. The interview was done, and I was able to select where to lay as my blood was taken. Wonderful experience was due to how professional and friendly everyone was.

Very caring staff. Comforting and knowledgeable. Had a lot of questions and they calmed me enough…read moreto want to give my first pint. Very thorough operation. Will return soon.

This is the absolute WORST! I went here bc they offered the smallpox vaccine incentive, but…read morelearned you must first donate 2-3 times BEFORE the smallpox vaccine incentive. Ok, I was willing. The 1st visit- nobody seems to man the "customer service" desk, I arrived 5-10 minutes after opening and went directly to the customer service desk where I stood waiting for 10 minutes before a very bored looking technician asked if I need d something!? She got another sad/bored employee to help me. No one in this place looks happy, there is NO music, I went in February and the remnants of old Xmas decor was still partially taped to various places on the wall. I've gone 3 times now, every time the technician (always a different one) jabs the needle in my arm... then starts "threading" the needle in my vein!! The last time I was there: 4-5 "suits" there waiting for a manager, the kiosk dirty and looks like syrup on it (at opening), rude tech doing vitals calling out my weight, and while donating, a technician named something like Janeka (?) bummed my corner donation bed so hard, it shifted about 6" and she never apologized or checked if everything was okay! NO ONE is happy here.. not employees or donors! I'd rather go back to BioLife... not as much $$ but the employees are always so sweet, the place is spotless and music is always playing! Oh... and you can make an appointment and not have to wait HOURS! Kedplasma needs to just shut their doors: dirty environment, rude/unhappy employees.

My boyfriend who went here to get his plasma donated had a horrible experience. Overall the…read morebeginning process went smoothly besides the managers being rude the whole time. But when the "nurse" who put the needle in his arm, completely missed his vein and DUG the needle around in his arm for a minute, and had to have someone else re poke him to find it! This resulted in him developing a hematoma, along with sever bruising and pain! You would think a plasma donation center would have professionals to do the procedure but don't be surprised if you're next.

Really great care for everybody, smiles all around. Took no time and everything was explained in…read moredetail.

Staff is great, process is very quick. Never a problem that can't be solved immediately. Highly…read morerecommend.

I had a great experience here donating blood. They do prefer appointments here and it can get busy…read more I recommend making an appointment before coming. They have drinks and snacks available after donating. The employees here are helpful and kind.

Time to do some good and a pint of life giving blood does this. Went in earlier than my appointment…read morebecause I misjudged traffic but was attended soon after they finished prepping the person who was ahead of me. Vitals were done, I was soon on the slouchy chair to give up some of my whole blood. There were two employees manning the place that Sunday and three donating in the platelets drive area, which means they were there for at least two hours. My vein was pierced, the life juice went into the prepped baggy, and I received a lovely shirt, and there was even a cute water bottle this month! Great place to help others who might need that pint of blood.

Biomat USA I've been…read moredonating plasma with Grifols for years, hitting up centers all over the country during my travels, and I can confidently say the Biomat USA in Altamonte, Florida, is hands down the best one yet! The phlebotomists here are exceptionally skilled and friendly--they handle everything with precision and a genuine smile, making the stick quick and painless every time. Unlike some other spots where you're herded through like cattle and left waiting forever, this team treats you like a valued human being with a life outside of donating. They respect your time, keep things efficient, and even chat about local spots or whatever's on your mind. The facility is spotless, well-maintained, and equipped with comfy chairs and free Wi-Fi to make the process fly by. If you've donated elsewhere and been disappointed, give this Altamonte location a try--you'll see the difference immediately. Highly recommend for both newbies and veterans like me!

I agree with a lot of the other 1-star reviews here. This location is awful. The staff is VERY…read moreunprofessional and slow. My very first visit there, the phlebotomist whom everyone said was the best one on staff stuck me, and even she didn't do a good job. She missed my vein on my first arm - I asked her not to fish, and she didn't listen. She ended up sticking me on the other arm, and still missed twice before finally getting it. I ended up with bruises on both arms and couldn't come back for 2 weeks. I only went there for my 8 new donor donations, and never went back. HOWEVER, if you're going to donate at a Grifols location, I HIGHLY recommend the location on Discovery Drive near UCF. The entire staff over there are very professional, nice, and fast. There's about 4-5 phlebotomists I would highly recommend getting stuck by: 1. Juan 2. Yaddi 3. Milaycha 4. Ingrid 5. Sabrina (in that order)

Mrs Carla Octopharma plasma Casselberry, Fl . She put the…read morewrong pressure in phisical exam. My blood pressure , was 93.3 and she put 100.3, and she said to me wait for lower pressure. And she said to the other Lady , who attends , and rhe takes the physical exam, don't take and looked at me. And inside the room , where receives the plasmas , she showed her tongue to me, when I was in line again, I thought it, was very unprofessional! Other lady in Tuesday , talking to me, if air gets in your vein, you die, but the needle had not entered in my vein.

I accompanied my fiancé here for his first donation because I had my own first-donor appointment…read morescheduled for the following morning. After this experience, I canceled mine. His appointment was at 12:30 PM. We arrived at approximately 12:33. Despite there being very few people waiting and no one actively donating when we arrived, he was not acknowledged or called back until approximately 1:04. At around 1:14, an employee told me I could not remain inside. I explained that my fiancé had the car keys and I needed to get them from him. Instead of helping me retrieve the keys, she repeatedly told me to "leave the premises" and that I could not stay inside. There was an active heat advisory, and the temperature felt like approximately 103°F. I also have an existing knee injury that was becoming increasingly painful while standing outside. I had no access to the car or air conditioning. Despite repeatedly communicating with my fiancé inside and him attempting to find an employee so he could bring me the keys, I did not receive them until 1:38 PM. I spent approximately 24 minutes outside in the heat and was drenched in sweat by the time I was finally able to get into the vehicle. Unfortunately, the experience inside wasn't much better. My fiancé was instructed to use either the second or fourth terminal for his questionnaire, despite both of those terminals being marked out of service. He was then directed to wait for other people to finish using different terminals. Once he finally got access to one, he had to complete 53 questions while the machine read each question and answer choice aloud. At approximately 2:22 PM--nearly two hours after his scheduled appointment--he STILL had not received his physical, much less begun donating. At that point, we both gave up and left. He spent nearly two hours at the center and never even reached the physical examination. I understand that first-time donor appointments take longer and require additional screening, paperwork, and education. I was fully expecting that. What I was not expecting was disorganization, contradictory instructions, extremely poor communication, and an employee refusing to help me access our vehicle while sending me outside during a heat advisory. I specifically accompanied him because I wanted to see what the process was like before my own appointment the next morning. This experience answered that question for me. I canceled my appointment and will be donating elsewhere. I would strongly recommend that management review the first-time donor process at this location, particularly staffing, communication, working equipment, wait times, and how employees handle situations involving guests who need access to a donor's belongings.

Prior to this visit, it had been years since I last donated blood. Now that my son is old enough to…read moredonate, he decided to go with me. I scheduled an appointment online a week in advance. No other donors were present when we arrived on a late Friday afternoon. The check-in process and completion of required forms takes a few minutes, but it's easily carried out via tablet. The 2 ladies assisting us were friendly and helpful. I had no issues completing the entire process for a successful donation, but my son started to feel woozy while his blood was being drawn. The staff was very attentive, making sure his condition improved using cooling towels, a drink and snack. They encouraged him to take his time recovering, making him feel at ease. I really appreciated their sincere concern and care. The interior of the bus is clean, bright and pretty chilly. Good idea to have a jacket. The rewards you'll receive are a bonus, but giving blood is a very worthwhile, impactful practice that goes a long way to help others.

So this was my First experience with One Blood. I actually was at a different location the day…read morebefore but they lost power just as I was ready to start. I ran across the Waterford Lakes location the next day and while it was a smaller bus the staff was great there. They made me feel comfortable and were accommodating even though I had no appointment and just walked in. This location is closest to my home so I will be going back now that I see the process is so easy and the staff is friendly !

they advertise promotions that are not true. then I contacted customer service twice - first lady…read moresaid I would receive the bonus in 3 days, and the second lady NATALIE said I wasn't entitled for it because I donated after November 16th. On top of that, when I said their team was very incoherent and I wasn't going to donate again - she didn't apologize or anything - she just said: do you want me to remove your email from our communication list???? Just terrible customer service!!!

If you will be donating Blood or Plasma this is the place you will be most comforted! Maria, is the…read morebest, kept me warm and comfortable! Her experience showed over and over! She enjoys her work in making this experience quite tolerable! Grateful for a person like her! Best, Scott

This facility is clean and efficient. The staff is very warm and friendly. I have donated here…read moremany times. Today I went there believing I had an appointment only to learn that I made a mistake and scheduled at another location. I arrived here two hours before they open and yet there was staff there working. They graciously came to the door and helped me correct my error. I arrived at the other location in time to complete the donation process. These people are very professional and make this process very easy to do. I highly recommend it!!

From the owner: Donate blood today at the OneBlood Ormond Beach Donor Center. Conveniently located near…read moreAdventHealth Daytona Beach and Granada Boulevard. Easily accessible for those in Tomoka Estates, Holly Hill, and North Peninsula. Make an impact in your community, and share your power to save lives.

I have recently become a certified Red Cross volunteer as Disaster Action Team in Central Florida…read more When one thinks about the Red Cross, usually mass disasters, such as hurricanes or earthquakes come to mind; however the Red Cross does FAR more than that for the community. The Red Cross responds to local disasters on a daily basis, such as house fires, which occur many times a day in Greater Central Florida. Teams respond with compassion, care, and assistance for those impacted by a disaster. Working with multiple agencies, the Red Cross makes sure that victims of disaster are set up with immediate care for temporary housing, food, counseling and so much more. This local chapter in Orlando has an amazing team in place, balancing logistics, client care, volunteers and also offers a plethora of courses to the community in a variety of fields, such as certification for CPR/First Aid and more. The road to becoming a certified volunteer is rigorous and there are many courses to complete, but so very worth the time invested. This local chapter is so well managed and truly worthy of a 5 star rating. If you find yourself in need of assistance, please reach out to the Red Cross. If you are looking for a great place to volunteer, the Red Cross will help you find a good 'fit' for what you are looking to do. Hands on disaster response was my choice, but there are a great many areas that are needed to support the operation in administration areas, hospitality areas and more. Please contact the Red Cross now if you wish to become a volunteer and you will be trained and ready when the need arises for activation of volunteers.