they advertise promotions that are not true. then I contacted customer service twice - first lady…read moresaid I would receive the bonus in 3 days, and the second lady NATALIE said I wasn't entitled for it because I donated after November 16th. On top of that, when I said their team was very incoherent and I wasn't going to donate again - she didn't apologize or anything - she just said: do you want me to remove your email from our communication list???? Just terrible customer service!!!

If you will be donating Blood or Plasma this is the place you will be most comforted! Maria, is the…read morebest, kept me warm and comfortable! Her experience showed over and over! She enjoys her work in making this experience quite tolerable! Grateful for a person like her! Best, Scott

It had been a bit since I had donated due to my low iron, barring me from it. Got there fifteen…read moreminutes early, and the two workers were busy but quickly welcomed me in. The entry has two small fridges with waters and juices plus a variety of cookies and snacks for when you leave. I ate some beef the day before and hours ahead of going in, and I passed my iron test. The interview was done, and I was able to select where to lay as my blood was taken. Wonderful experience was due to how professional and friendly everyone was.

Very caring staff. Comforting and knowledgeable. Had a lot of questions and they calmed me enough…read moreto want to give my first pint. Very thorough operation. Will return soon.

I'm sorry about the other people who don't think highly of this location - it might have been a bad…read moreday for everyone... but I HIGHLY recommend this location on Discovery Drive near UCF. The entire staff over there are very professional, nice, and fast. There's about 4-5 phlebotomists I would highly recommend getting stuck by: 1. Juan 2. Yaddi 3. Milaycha 4. Ingrid 5. Sabrina (in that order) The ONLY thing I recommend they improve on is getting the updated machines that cuts donation time in half. they still use the older ones that take about 50-60 min. to donate. They also lifted their bruise ban, so now even if one arm has a bruise, you can still donate from the other arm. Before, even if 1 arm just had the slight yellow discoloration, they wouldn't let you donate until you were fully healed...

Staff is nice and the place is very clean. Only set back is it can get busy. So make sure you eat…read morebeforehand and have something to eat and drink afterwards. The pricing has changed. Was 80$ per visit before covid

Really great care for everybody, smiles all around. Took no time and everything was explained in…read moredetail.

Staff is great, process is very quick. Never a problem that can't be solved immediately. Highly…read morerecommend.

All staff was friendly , professional , respectful and informative with my first visit and my first…read moretime donation . They all made me feel welcome and respected. The building is modern and clean and very well maintained. The parking is nice and spacious. They observe veterans and welcome them . They have lovely videos and let you know the types of behaviors they expect from their customers . I will definitely return to donate . ~ closed on Sundays and they take appointments. Good to know .

The wait is a little longer than other sites but it makes up for that with awesome staff! They are…read morefriendly and professional. They always make sure the experience is a good one. Their rates are above others. Overall great experience.

Mrs Carla Octopharma plasma Casselberry, Fl . She put the…read morewrong pressure in phisical exam. My blood pressure , was 93.3 and she put 100.3, and she said to me wait for lower pressure. And she said to the other Lady , who attends , and rhe takes the physical exam, don't take and looked at me. And inside the room , where receives the plasmas , she showed her tongue to me, when I was in line again, I thought it, was very unprofessional! Other lady in Tuesday , talking to me, if air gets in your vein, you die, but the needle had not entered in my vein.

I accompanied my fiancé here for his first donation because I had my own first-donor appointment…read morescheduled for the following morning. After this experience, I canceled mine. His appointment was at 12:30 PM. We arrived at approximately 12:33. Despite there being very few people waiting and no one actively donating when we arrived, he was not acknowledged or called back until approximately 1:04. At around 1:14, an employee told me I could not remain inside. I explained that my fiancé had the car keys and I needed to get them from him. Instead of helping me retrieve the keys, she repeatedly told me to "leave the premises" and that I could not stay inside. There was an active heat advisory, and the temperature felt like approximately 103°F. I also have an existing knee injury that was becoming increasingly painful while standing outside. I had no access to the car or air conditioning. Despite repeatedly communicating with my fiancé inside and him attempting to find an employee so he could bring me the keys, I did not receive them until 1:38 PM. I spent approximately 24 minutes outside in the heat and was drenched in sweat by the time I was finally able to get into the vehicle. Unfortunately, the experience inside wasn't much better. My fiancé was instructed to use either the second or fourth terminal for his questionnaire, despite both of those terminals being marked out of service. He was then directed to wait for other people to finish using different terminals. Once he finally got access to one, he had to complete 53 questions while the machine read each question and answer choice aloud. At approximately 2:22 PM--nearly two hours after his scheduled appointment--he STILL had not received his physical, much less begun donating. At that point, we both gave up and left. He spent nearly two hours at the center and never even reached the physical examination. I understand that first-time donor appointments take longer and require additional screening, paperwork, and education. I was fully expecting that. What I was not expecting was disorganization, contradictory instructions, extremely poor communication, and an employee refusing to help me access our vehicle while sending me outside during a heat advisory. I specifically accompanied him because I wanted to see what the process was like before my own appointment the next morning. This experience answered that question for me. I canceled my appointment and will be donating elsewhere. I would strongly recommend that management review the first-time donor process at this location, particularly staffing, communication, working equipment, wait times, and how employees handle situations involving guests who need access to a donor's belongings.

Donating plasma at CSL Plasma in Longwood is a pretty straightforward experience. The staff here is…read moregenerally decent--professional and polite, though like with most plasma centers, things can move at their own pace. Be prepared to spend about 1.5 to 2 hours total. Sometimes the check-in process actually takes longer than the donation itself, so a little patience is definitely required. Once you're back in the chair, the actual plasma draw usually goes smoothly. Overall, if you're looking to donate plasma and don't mind carving out a chunk of time from your day, this location gets the job done. Just plan ahead, bring something to read or watch on your phone, a jacket to keep you warm and know that the staff will take care of you. Remember to be patient with them.

My name is LD Bryant and I have been a plasma donor for six years. I was introduced to giving…read moreplasma by my nephew. At first, I thought it was just another way to make extra money however when I did my research on how my plasma saves lives it gave me a since of pride and joy that I am helping so many people. I now go there to help other people who needs my plasma to live a better life. The staff at the Longwood branch is awesome. The customer service is amazing, and Cassy and Cat are two of the most amazing ladies that I ever met in my entire life. These two ladies really and truly care about the donors. The complete staff is excellent, and I highly recommend anyone who want to make difference in the lives of other people to visit CSL PLASMA Longwood FL. Thank you CSL PLASMA LONGWOOD L D Bryant

This facility is clean and efficient. The staff is very warm and friendly. I have donated here…read moremany times. Today I went there believing I had an appointment only to learn that I made a mistake and scheduled at another location. I arrived here two hours before they open and yet there was staff there working. They graciously came to the door and helped me correct my error. I arrived at the other location in time to complete the donation process. These people are very professional and make this process very easy to do. I highly recommend it!!

From the owner: Donate blood today at the OneBlood Ormond Beach Donor Center. Conveniently located near…read moreAdventHealth Daytona Beach and Granada Boulevard. Easily accessible for those in Tomoka Estates, Holly Hill, and North Peninsula. Make an impact in your community, and share your power to save lives.

I had a great experience here donating blood. They do prefer appointments here and it can get busy…read more I recommend making an appointment before coming. They have drinks and snacks available after donating. The employees here are helpful and kind.

Time to do some good and a pint of life giving blood does this. Went in earlier than my appointment…read morebecause I misjudged traffic but was attended soon after they finished prepping the person who was ahead of me. Vitals were done, I was soon on the slouchy chair to give up some of my whole blood. There were two employees manning the place that Sunday and three donating in the platelets drive area, which means they were there for at least two hours. My vein was pierced, the life juice went into the prepped baggy, and I received a lovely shirt, and there was even a cute water bottle this month! Great place to help others who might need that pint of blood.

TL;DR - If you've donated blood in the last 8 weeks, don't bother going…read more I'm going to give them two stars for now, but I may raise it based on future visits. I would do one star, but everyone working there was very nice. I did everything I was supposed to. Made an appointment, had my paperwork straight, etc. I got there and signed in. I told them I'd just finished dinner, as recommended, and was still handed a big bag of Goldfish crackers and a bottle of water to eat while I sat in the waiting room. So I had to put that on top of a full stomach. Long story short, I went through an hour of jumping through hoops only to be turned away because I had donated blood less than 8 weeks ago. Really? If they had asked that at the beginning, I could have avoided wasting my time and space in my poor stomach.

I drove thirty miles to get here. I called on the way and explained I may be late and have my child…read morewith me. I'm a single mom of an autistic 7 year old. When I came in I was told kids are not allowed. The guy at the desk was trying to explain to me why. When his co worker Janessa came up behind him and gave me an earful and a horrible attitude and then recommended that I leave my child in the car in the parking lot while I donate. It was my first time here and first time ever donating. I looked over the entire website and It didn't say don't bring children (one of the girls told me the other centers have a small area for kids-just not this one). I am a nurse and have patients bring their children to the hospital with them for routine tests and visits often. I understand that it's for his safety, and why after the office manager explained it to me. However, Janessa didn't have to be so incredibly nasty with me. And because of that, I will not be back and I'll not recommend this place to anyone else. The recommending me to leave my kid in the car in the parking lot was an exceptionally extra hateful touch. I cannot imagine this woman will not have complaints similar to mine going forward. I asked the manager to look at the camera and replay the interaction. She gave me "corporates" number, and it was just the 888-472-0099 card services number. She did give me an email of a manager, which I'll post attached to the review.