They recently lowered their pay structure so donors are getting way less now. They also have an…read moreinflux of newer staff that hasn't been great. While training these new people, my arm got wrecked from a "lead phlebotomist" not checking one of these new people's work. It's gotten so bad i have finally been pushed to find somewhere else to donate.

I have had an excellent experience with one of the staff members at ABO Plasma. Without a doubt,…read moreshe is the most respectful, patient, and kind person there. She always greets everyone with a smile, treats all donors with respect, and makes the donation process much more pleasant. Her name is Estefy (I don't know her last name), and they truly need more employees like her. She is very professional, well-trained, and dedicated to her job. My wife and I always donate together, and due to issues with the filters, the process can sometimes be more challenging. However, Estefy always takes great care of us, showing patience, concern, and attention every time. Thanks to her, we have never changed donation centers. Thank you very much, Estefy, for your kindness, professionalism, and for always welcoming everyone with a smile. People like you truly make a difference.

This is the best plasma center I've ever been to! The staff are courteous and friendly, especially…read moreChelsea, Sam, and Savanna! Usually the staff at plasma centers act like fast-food workers near the end of their shift, but the employees are fun and professional. Clean facility, too!

Great service, amazing opportunity! I have always had positive interactions donating here and feel…read morelike my needs are taken seriously

I'm about to quit donating. I'm tired of being flooded with calls from them. Text and email first…read moreof all. But every time I go. I do the rapid pass prior. But they're always running late worse than a Dr office. Even first thing in the morning. So I wait from 30 min to a hr together started. Then all the reparative paper work. It's getting old fast. I haven't quit yet. Because I know blood is needed.

The Red Cross offers the most comprehensive Adult First Aid / CPR / Automated External…read moreDefibrillator (AED) Certification there is ... and most respected. While I was a little ticked to find out that there wasn't a class in the SLC area in all of March, I hoofed it out to Provo to their Red Cross class. The facility isn't much to write home about, but they have all the equipment to get top-flight training. Their training is "blended", meaning you spend most of the time learning online, then you come to class to put into practice what you've learned. The training was conducted by Ted Bisping, who did a good job not just with the material, but "real-life" scenarios he had personally experience. We spent half the class in expanding on the basics, the second practicing scenarios. Of course, there was work on the CPR dummies (clean, shiny, and brand-spanking new!) You really have to put this part in action because there's a lot of physicality when giving around 100 compressions a minute! For the First Aid, we worked with partners on treating severe wounds. Bloody good training, so-to-speak. They also had a baby / child CPR section that used baby dummies. I was also a little ticked the thing was scheduled for an hour, and it ran 90+. After getting out of the stuffy room and home and getting my certificate, I was a little more pleased with the whole experience. Move over Fray, the Red Cross is the best place to learn How To Save A Life.

This place has rude & incompetent staff. They also exploit the donations by not paying sufficient…read morefor plasma and time. Lines are long and they leave you hooked up after donations for a long time. Sometimes it takes longer than 2 hours to do a donation. That is ridiculous. They are for profit and should definitely be paying a lot more. They don't even send out competitive offers.

It depends on who you get…read more I've been going to this BioLife location for 2 months now, and I have had nothing but positive, professional interactions with the staff. They all know how to keep a professional demeanor and attitude while performing donation tasks. Today was the first time I had a bad experience donating. The technician that was responsible for administering the needle maintained a professional demeanor as stated above, however was neither confident or competent in her job. There was no line at all when I went in to donate, but it still took her 45 minutes to get me started. While I was waiting I noticed that she had to switch arms with the donor next to me, so when she started working on me I watched how she manipulated the needle. This technician had zero confidence putting the needle in my arm and it looked a little odd how she placed it. Sure enough turned out to be a bubble, and they were gonna switch me to the other arm, but I had to leave soon so I just asked to leave. The nurse that pulled me aside to make sure I didn't pass out gave me some snacks, and had me sit for 30 minutes. I only lost a few Milo grams of blood, and the bubble took place during the saline flow. Right before I left though someone else had been pricked incorrectly, and they told him he lost so much blood he couldn't donate until after waiting 8 weeks. So it really depends on who you get and what experience they have with this line of work. For 2 months this was the only problem I've had at this location.

Most of staff seemed ok and personal. Nearly passed out due to unclear instructions though. Theres…read morea reason they have sucky low ratings for sure.

LONG wait times. LONG. Regularly takes 3 hours for a donation. 45 minutes of actually being in the…read morechair. The rest is waiting for the two intake personnel to get through the long line of people waiting, then waiting in a long line to be placed in a chair, then waiting for someone to actually notice you and hook you up to you can donate then get on with your life. They seriously are understaffed here. It really makes the pay (still better than Grifols Plasma) not worth it. Note: Everyone here is well trained, there just aren't nearly enough of them.

People that work here are generally very friendly. Haven't had to wait in line very long yet after…read moredonating for a couple of months. I think the lines might be longer during the end of the day. In general, I have been able to donate in less than an hour, except once with a poor stick. I try to donate bi weekly. My wife likes this place so much she travels a half hour to go here.

My college son is sick as a dog- he's been giving plasma repeatedly at this location. He has a…read morefamily history of compromised immune systems. Do they know this? He has terrible asthma. Do they stop to consider if this college kid is getting sick and trying to sound healthy for 1 hr to make a buck? I don't think his plasma is able to " replenish in 24-48 hrs " as the online articles suggest. I'm certain with his genetic inheritance that it takes him longer to heal than most. Grifols Plasma doesn't care if he's getting sick, now sick down in his lungs with spiraling respiratory/asthma issues. They don't care that he can't go see my family for Thanksgiving after finally coming home from his LDS mission. They just want to think he looks like a healthy college kid and make a buck off of him!

Great peeps on the blood drive! Great experience at the local church! Good job ARUP staff!…read moreFriendly, thorough, & efficient!

They go out of their way to make your visit convenient for you. Continuously improving how they do…read moretheir work. Friendly and very professional.

This particular location has poor health standards across the board. As a long term blood donor, I…read morehave had many experiences here. Each time there is a procedural error, I have returned because I know that my blood is making a difference. But, amid the Covid-19 worries, and after getting emails saying that the Red Cross is protecting donors, I feel it's necessary to let people know that the providers here often have poor standards that put donors at risk. They often touch unsanitary surfaces, such as keyboards, drawer handles, pens, BP cuffs, stethoscopes, your arm, your chair handle, the fridge, other peoples blood donation bags, and more. Then, without changing their gloves, they begin what should be a sterile procedure on you. The reason I am finally writing about it is because last time, the staff member clearly had a cold. She was constantly touching her nose and wiping her nose on her hand throughout our interactions. She didn't wash her hands at any point, including before grabbing the gloves. You should always disinfect your hands before touching gloves, otherwise you get all of your germs on the outside of the glove - the part that touches me and the open wound on my arm.

I think they're just extremely busy so after two hours I was told I couldn't donate. I suppose…read morethey learn of issues as they proceed with blood test, questionnaire, physical, etc. that might disqualify someone but it seems it shouldn't have to take two hours to find that out. Maybe it can't be helped. I received cadaver bone in a tooth socket to prepare for an implant so I have to wait a year before attempting to give plasma again. After reading all the horrible reviews I'm not sure I'll come back. They have tons of customers and more pouring in constantly. I guess everyone needs $$ in this economy.

You'd figure the appointment system would reduce wait time, but it doesn't. who has three hours to…read morewait, heck my cell phone is usually dead before they even sit me in a chair. The staff seems unhappy with their job, just poke and prick a vein if they can even find one. I leave looking like a habitual drug user, track marks up both arms. I dont need the money, I'll donate somewhere else.

I've donated at all the plasma donation centers around Salt Lake County and this one is by far the…read morebest! It is really clean. The staff is very friendly. I don't even have kids that need daycare but it is really cool that they have a very nice, free daycare with all new equipment and you can see the kids through the glass. I'm an engineering students so donating is a good way to keep us financially afloat. Most centers treat everyone like trash that just want a couple bucks for their drug habit (most donors are just regular people). Anyway, the staff treats their customers with respect and they are very friendly. If you're new they pay $75, $50, $50, $75, and then $5 dollars more every time you donate, til the end of the month. If you're not new, it starts at $25, so your fifth donation you get $50 and so on. Even if you're not new, if you donate regularly, you get paid a lot more than all the other places monthly. It's by apt. only so don't just show up there.

I have been coming to this center for years and the employees are fantastic. I'm usually in and…read moreout in around an hour. The center I was at previously took 2 1/2 to 3 hours.