Just moved back in the area and this office is 5 minutes from where I live. I needed an appointment…read moreasap because I developed a strange lesion while I was on vacation. I was able to get an appointment with Alexa within 24 hours. After she examined me, she also did a full body mole screening. Thankfully, the lesion turned out to be minor and easily treatable. Alexa had a calm, friendly and soothing presence. I'm glad I found this office!

Why when I go there for a chemical peel am I greeted by a dog barking a lunging towards me? Not…read moreeven like a cute poodle or something but a fierce albeit small Tasmanian Devil like dog. The esthetician proceeds to pick the dog up with her bare hands that would soon be touching my face and go into a room with the dog for 5 minutes. Then comes out and ask if I can wait while she walks the dog. As I am leaving (because who would stay for an appointment after that) the dog comes out barking and lunges at me again. I had a prescription pickup that I confirmed over phone 4 separate times was hydroquinone with retin a and they give me hydroquinone with kojic acid. Ask estetician and she goes "I don't know that's what the left" That what she said for real. At least she went to "wash her hands" for I kidd you not,10 seconds, before looking for the prescription.For getting a prescription no big deal but what if that would have been the hand wash before the procedure? Omg.

WOW, what an incredibly horrible experience! My first time there... never again. Many reviews…read morestating how rude these people are-- believe it! I walked in and zipped my 5lb, 18 yr old dog up in my jacket even tho the security guard said it was ok to let him walk around but I figured it was more considerate to carry him in my coat. The g*y male employee had attitude written all over his face and demeanor but I told myself not to judge by appearance and asked for his help to find a foundation. Man, was he snotty from the get go. He led me to the Dior products and put some foundation on the back of his hand. I asked if they had any organic foundation and he rolled his eyes and abruptly returned the bottle to the shelf like I had totally inconvenienced him. Wow. I said, "it's OK just carry on what you were doing." He reached over to my face to dab product on it WITH HIS FINGER, and my toothless dog gave him a warning. A 5lb 18yr old toothless dog and this guy acted like he was physically abused. It's not like he even got bit, and my tiny dog couldn't cause any harm even if he tried. He was so rude, "Yeah, no, this isn't going to happen." SUCH an over-reactive jerk. I should have trusted my instincts about him. I walked away from him to another employee, very sweet young girl. Saw the jerk guy gossiping about the incident in the corner with coworkers. Walked by him and called him a jerk (the least of which he was) and he got all uppity like he'd been slapped, saying I had to leave over and over again, making a big dramatic scene. Asked for manager (she was one of the recipients of the gossip in the corner). She wanted another employee to accompany me and the girl who was going to help me-- what? Like I'm some criminal threat? Nice management and customer relations-- NOT. Rude, oppressive, unprofessional. Wow, I will never step foot in there again. He nor the manager ever even smiled. Horribly run. If I were the owner, I would be mortified reading these negative reviews and DO something about it! The young girls there were very sweet but this fussy, g*y Karen guy and manager were just awful and should not be working with the public who are there to spend their money and support their business. I'm so sick and tired of businesses like this where they think they're doing YOU a huge favor. That generation (particularly of his "ilk") are so entitled and governed by their self important, over-exaggerated feelings. IT'S NOT ABOUT YOUR FEELINGS. Do your job or don't work with the public. I not only do not recommend giving this place your business and your money, but would say steer entirely clear of it. Aside from a couple pleasant young women and the security guard at the front door who was so sweet, they're a hot, rude mess.

Was at this location today with my girlfriend. I witnessed a woman with a small dog in her coat…read morebeing treated abominably by the young male employee and the manager. I saw the whole thing and couldn't believe how rude they both were. The young man should not be working there, let alone with the public, period. The manager needs a serious lesson in customer service and appreciation. I am aghast at the lack of professionalism at this store. I took my girlfriend out of there after seeing their behavior. I'm glad we and the woman with the dog left without giving them a penny.

Renee and Candis are sweet as can be and incredible at their craft. Each appointment at LAB is my…read moreown personal chill time and therapy session. Haha. That's only partially in jest, as they really do make their customers feel comfortable and cared for. They know their stuff. Both Renee and Candis have their own signature styles but can really see what your eyes need, while listening and taking into account the wants of their clients. Renee is incredibly passionate and always looking for ways to bring her talent, and the business, to the next level be it with lashes or brows.

Renee is a dream: skilled, experienced and artistic. She has created a haven for some beauty brow…read moreand lash treatments that make us feel and look good, even this ole gal in her 60s ;-). Professional, kind, responsive. Couldnt possibly say enough about her caring creative presence. Thank you Renee!

I like Dr Kane and felt confident in her care but also feel uncomfortably rushed and now the policy…read morehas changed that feels very business oriented as opposed to patient focused.

Dr. Kane is amazing - I literally travel out of state to see her. She's extremely good at what she…read moredoes with great bedside manner.

I recently visited Marin Medical Aesthetics because I was experiencing significant sciatic nerve…read morepain and muscle spasms in my right leg. Dr. Bacchi recommended an Emsculpt Neo treatment, and I was genuinely surprised by the results. After just one session, I noticed a significant reduction in pain and muscle tension, and I felt much more comfortable moving around. I am already looking forward to my next treatment. Dr. Bacchi was extremely attentive, knowledgeable, and compassionate. She took the time to listen to my concerns, explain the treatment process, and make sure I felt comfortable every step of the way. The entire team was wonderful. The front desk staff was warm, professional, and very attentive, creating a welcoming environment from the moment I walked in. I am grateful for the excellent care and outstanding service I received. If you are looking for a medical aesthetics practice that truly cares about its patients and delivers results, I highly recommend Marin Medical Aesthetics. Thank you, Dr. Bacchi and the entire team!

GAME CHANGER! I did the emsella and the em sculpt neo and my lower back pain went from a 9 to a 3.5…read morein two weeks. I am so grateful to have found this place.

Maggie is the Brow Master…read more My friend and I decided we needed our brows done last min. I Yelp'd (of course) and found this place. Never been to a Benefit Browbar and now I think I'll never go any place else. Maggie was extremely informative, checked in with me each step of the process, and was really very likable. The only difficulty was that she was the only person manning her station and so it was hard for her to be able to attend to other guests while she did our brows. But she communicated the whole time and it was a seamless experience. She was even nice enough to fill in my brows so I could Yelp! Two thumbs up!

I finally decided to get my sideburns waxed and made an appointment with Stephanie. I have never…read morewaxed my sideburns or my eyebrows for that matter, so I was apprehensive and fearful it would be awful, but she was very gentle and thoroughly explained everything to me before, during, and after the wax. She took her time and even recommend products to use afterward at home to help soothe the skin and keep it irritation free. I was a little red afterwards but expected it, and happy to report it has since cleared. Stephanie was the perfect person to see as a wax newbie. I love how smooth my face looks now and will be seeing her again soon!

Billing is inconsistent and underhanded. Sometimes just the copay, other times mystery charges show…read moreup later for the same procedures - billing codes seem to change visit to visit for the same services rendered. Always small amounts so they know you won't fight it. They also call at 6AM about bills they never bothered to mail. Phone line is unhelpful when you try to get answers about anything. Go elsewhere if you don't want to get nickel and dimed for subpar service.

Visited here multiple times for a condition over a period of 6 months and was increasingly…read moreconcerned by the quality of care. Ultimately saw another provider and wish I'd done so far sooner.

I have been verbally abused by Dr. Serebrakian and it appears to me that the office staff has been…read morelying to me. I have decided to find another ear/nose/throat specialist.

I got completely screwed by this place. I went to great lengths to explain to Susannah Woerner how…read moremy face reacts to Botox and the results I have experienced when over-injected. I explained how hesitant I was unless she was confident I would not get specific adverse results. She absolutely assured me I would not. Well, I paid a bunch of money to look horrific and afraid to leave the house because it was such a botched job. Dr. Serebrakian had me come in to talk to him and was the most arrogant, condescending, jerk I've ever had the displeasure of giving my money to. Both of them kept offering me only MORE Botox. That's it. REALLY?!? I already got more than I SPECIFICALLY asked for and a godawful job of it; face frozen in some areas and over-expressive in all the wrong ones and was bruised up all over. I'm telling you, it was such a nightmare. That doctor is an offensive narcissistic money-hungry jerk. Absolutely not for one second had any intention of listening to me after leading me to believe I was coming in for some resolution or comfort. As a matter of fact, he didn't let me say two words and refused to even look at the pics I had which spoke 1,000 words about the crap job his employee did. WOULDN'T EVEN LOOK AT THEM. If anything goes wrong at this place, BEWARE! This guy DOES NOT have his customer's backs and becomes defensive and dismissive. Would never recommend anyone like that, no matter their skill or experience.