This company came out and tested the flooring and confirmed there was asbestos. My communications…read morewith them up until this point seemed very professional and straightforward, and I was in a panic when I discovered the asbestos issue, so I told them to go forward with abatement. I researched online and learned that abatement of mastic on hardwood floors can be done by scraping or sanding or other methods, and the guy who refinished my hardwood floors a couple years ago got it off of the floor and refinished the wood without issue, so I assumed this would be the case. When I came home, I was horrified when I realized they had cut out all of the hardwood boards out of my kitchen and removed them, instead of scraping and sanding the hardwoods. I'm now out $1800 AND I literally don't have a floor anymore. When I spoke to them over the phone, I was assured that removing the boards was the ONLY way to address the issue, which is simply untrue. I feel like an idiot for not researching other abatement companies, as it was a decision I made in panic. It's too late now, but now I'm researching and finding all of these other companies that offer abatement in Portland for hardwood flooring where the mastic can be removed. When I saw photos of other local companies work post-removal, I felt even more like an idiot. There was no need for me to lose my floors entirely in this process. This has been a nightmare. I was told this company specializes in abatement, but it seems they specialize in demolition, and ensure abatement in the process of said demolition. Unless you're looking to tear out a wall or a floor or cabinetry entirely, I would not recommend.

I found this company through DEQ's website and they were the first to respond to my email. They…read moregave me a bid promptly that was a fraction of the prices I'd been quoted before and they began working a few days later. They were professional and courteous throughout the process. My entire home including closets and exposed ductwork in the basement had asbestos and they were able to complete the work in 4 days total and worked around my family's needs so that we could be home when we needed to be. The ceilings look so good, even my texture guy is impressed!

I changed my review of Robinsons to a positive as they have resolved the issues we had. Once I was…read moreable to deal with a different manager they quickly addressed the issues I have and I would now use them again. They also were the only company that came out at midnight in a weekend to help us and that was awesome service.

Trying to get $17000 for pulling a 48x56 inchpiece of particle board out of our bathroom..did not…read morefix problem. They started without insurance clearance..then started demanding money after we told ALL of them not to proceed because we had no money..we are trying to save our home with a reverse mortgage that has now stopped..I believe this is delinerate.we can no longer pay our bills on our social security.seniors stay away from these guys..

Richard and Travis did an amazing job assessing our unit for mold and excessive moisture. Really…read moregave a lot of helpful insight on the problem as well as a very detailed report and remedy quote. You both really made a very stressful situation easier to bear, so thank you for the great customer care. Also the woman on the phone when I scheduled was very helpful even thought I could tell she was very busy, and I don't remember her name (Sherry?) but she followed up with me post appointment and made sure we got taken care of, so I appreciate everyone's effort all around at PNW Restoration. Will definitely use your company for any future needs.

I used another water mitigation company immediately after a washing machine flood in my upstairs…read morelaundry room. Upon recommendation from my neighbor, I contracted with PNW for restoration services. Here's a summary of my experience with them: I had to pay half the estimate before being able to get on the schedule. I had to source my own vinyl sheeting because their recommended store only carried vinyl plank. I paid about $480 extra for this floor. When they came to install the vinyl, it was noticeably crooked and had gaps that trim would not cover. The office manager arrived after the fact and after speaking with her contractor, called me upstairs in front of the contractor to ask me which person had done the install, as they were going to be fired. They did not hook up the washer correctly prior to leaving. When they replaced the padding under the carpet, they replaced it with 6# instead of 8# and did not cut a clean line where the old padding was removed to ensure continuity with the new padding. This left empty spaces with no padding, and a noticeable difference in the thickness of the padding. When they were ready to reinstall the vinyl floor, my choice was no longer available. The only other hex pattern was one I initially passed on in my prior attempt to source flooring. When the contractor arrived for the reinstall, he had me come to the van to ensure I would be happy with the floor and padding in the van because he "didn't want to come out here again," as if their subpar work was my fault somehow. I still had to pay the $480 despite it not being the floor I chose and not being able to get that floor because of their failure to install it correctly. The office manager said she would be onsite during the reinstall. Not only did she not show up, she never contacted me to say her plans changed. The second attempt at the flooring was acceptable, but I declined to continue using PNW to have the painting or carpet cleaning completed. The owner did reach out after the final invoice was paid and asked what they could do to "make it right". Unfortunately, nothing could "make it right" after this experience. If you read this and still choose to use PNW, double check their work prior to have carpet seams closed or the adhesive applied on other flooring. If you find flooring you're really attached to, and something goes wrong, make sure they order again right away instead of waiting four weeks.

The company owner promptly replied to my service request for mold remediation. They are a…read moreprofessional company that deals with a lot of mold issues. He explained their services in detail. They are not cheap, but they are very detailed, high quality, and warranty their work unlike some other companies. If was not balancing 3 parts in 1 project on a fixed budget, I would have immediately scheduled them!!

From the owner: Since 2008, Linnton Restoration has been Portland's premier damage restoration company, setting…read moreindustry standards in water damage repair, fire restoration, and mold remediation. From humble beginnings as a family-operated business, we've grown into a full-service restoration enterprise serving the greater Portland metropolitan area with 24/7 emergency response capabilities and state-of-the-art equipment. "Our commitment to excellence isn't just about fixing properties; it's about restoring peace of mind to our community members during their most challenging times," says Leta, Linnton Restoration's founder and CEO. This dedication to customer care, combined with our IICRC-certified technicians and cutting-edge restoration techniques, has earned us recognition as Portland's most trusted restoration service provider. Looking ahead, Linnton Restoration continues to expand its service offerings while maintaining its core values of rapid response, technical excellence, and customer satisfaction. Our recent investments in advanced moisture detection technology and eco-friendly cleaning solutions demonstrate our commitment to combining traditional craftsmanship with modern innovation, ensuring we remain at the forefront of the restoration industry in the Pacific Northwest.

After finding high levels of radon in my home I turned to my neighbors for recommendations. I…read morecalled three different companies, one gave a basic quote over the phone, one emailed an estimate and one came out to our house. Cascade Radon came out to our house and it was exactly what I needed. We walked and talked about the process together. That enabled me to formulate the appropriate questions and have them answered in real time and with context. Honestly, I was blown away by the entire staff. They were all super knowledgeable, professional, organized and polite. They made the whole process a very positive experience. I'm really happy with their work, communication, price and warranty. Our Radon pCi/L levels had been above 15 pCi/L in one room. Now it's below 1 pCi/L. Barb at Cascade Radon is absolutely the best. She even scheduled the county inspection for us. I highly recommend Cascade Radon. -Rachel K.

We just got our radon abatement fan attached to the side of our home. It was less than a day, and…read morethey were efficient and up front about pricing. The sound was too hard to ignore but when we noticed they came out right away to install a dampening coupler and it worked great. We can now rest easy, with Radon levels low and a nice quiet system.

Ahmed and his crew helped us clean up and repair after our water heater quietly died. His work…read morecrews were professional and competent, and Ahmed helped us navigate our homeowner's insurance in order to get the best possible outcome. Each step of the process was clearly outlined, and all questions I had were answered. Now that we have our home back, and we are living with the results of their work, I would not hesitate to recommend Ahmed and his crew.

What a nightmare. In buying a home, the inspection revealed high radon levels. A radon mitigation…read moresystem was written into the offer, with the seller covering the cost. I don't know who recommended Alpha, but I sure wish that they hadn't. The installer came out, saying there was only one place the system could go, which was outside a bedroom. He installed without hooking up the electrical, which has said he wasn't qualified to do. That meant that we had to engage an electrician, the charge falling to us, something that the sales offer didn't cover, an unexpected extra expense. When the system was switched on, the noise was excessive. Not just noise, but the vibration in the house. It was kind of like trying to sleep in the same room with a really bad 1970s refrigerator about to die. The only person from Alpha who came back to check on the system was the radon level test person, who said that he knew nothing about dealing with noise issue. I spoke with Arial on the phone, whose only response was: the fan is the quietest in the industry and, the system was installed in the only place possible on the house. When I expressed my dissatisfaction, he said he would look into it and call back. He never did. Doing my own online exploration, I found that possibilities include a defective fan motor, changing where the system was strapped to the house, adding padding between the strapping and the house, and/or adding sound dampening inside the system. None of these options were even suggested by Alpha. Service after the sale from Alpha was abysmal. I feel like they took the money and ran.

I called because I thought I'd found dead bed bugs (gasp). Turns out they were dead carpet bugs…read more Instead of charging me to come do an evaluation and/or cleaning, they sent me a photo of carpet bugs which I confirmed was what I'd found. No unnecessary cleaning to make an extra buck. I appreciate this immensely. Thank you very much!!

I have worked with Pure Environmental for about 4+years. I have been very pleased with the response…read moretime, reliability and honesty. They have over the top communication and I always feel confident with their work and follow up. Not only is the service great but Andy has always been there to talk through my concerns and give advise. It is a breath of fresh air to work with a genuinely trustworthy company with quality results. I highly recommend.

Andrew and his crew came in and tackled my patio demolition head on. They stayed on schedule and on…read morebudget despite the concrete being difficult to break up. Great job!

From the owner: We're a local, second generation family owned business with over 25 years of experience in the…read morefield. We can walk you through the regulatory process and do any required testing or potential asbestos or mold remediation or demo to get your project moving forward safely!

I contacted them twice and requested a call back. They didn't respond.I am very disappointed…read morebecause I wanted to get an estimate from them for mold removal.

I contacted the company for information about mold removal and testing. Ben was very knowledgeable…read moreand patiently addressed all my questions. It's great to speak with someone so experienced.