Complete joke of a company! A job that should've taken 2-weeks tops, took 4 months!!! If it was up…read moreto me they would've been fired! The communication sucked! Some of the guys they had come were nice and the communication was a tiny bit better. However, they would leave in the middle of the job without letting us know however and be gone for hours. They lost several items and then made us wait weeks to replace. I just don't understand how companies like this stay in business.

After being ghosted by another company, Eric came in and orchestrated multiple services to finish…read morethe repair after a pipe burst. They were very diligent and accommodated our not so friendly work schedules. Eric was fantastic with communication. I hope I do not need their services again, but if I do, they will be my first call. The repair work looks good as new. Thank you!!

Kevin from Trails Restoration was fantastic. He came over ASAP and was very patient while helping…read moreme diagnose a leak from the upstairs shower down to our kitchen below. He was honest, easy to talk to, took the time to walk through everything with me and gave me a ton of helpful tips to keep us dry! I highly recommend him to any of our friends or neighbors, and he'll definitely be our go-to guy if we ever run into water damage issues again.

Aaron with Trail Water Restoration did a fantastic job with our crawl space flood mitigation!…read more Aaron is very professional, thorough and his pricing is very fair. He explained every process of the work to be performed and actually performed more work than proposed ,with no up charge. Who does that anymore? On top of that he is very personable and a pleasure to chat with. Trail Water Restoration is highly recommended!!

Riley Reed from Oregon Restoration oversaw repairs to our townhouse following flooding from a…read morebroken dishwasher. He did a great job and the townhouse looks better than ever.

My condo was an ongoing six-month project due to my insurance company. Riley at Oregon restoration…read morewas great all along the way and so great at communicating everything given my situation . I would highly recommend them. He went above and beyond to help me get everything right. Thanks Riley!

Do not trust this company they are all horrible people vultures!!!…read moreThey ripped us off!!!! Did not do work they charged for. Wouldn't give our money back they stole They did illegal work cut up electrical wires they where no suppose too in short they did more damage then the fire!!! Do not hire these vultures

Our acrylic bathtub had a hairline crack we didn't know about and leaked through the second level…read moresubfloor down to the sheetrock below. While an extremely small job, they responded quickly. They carefully opened up the tile area around the tub--minimizing damage--and opened the ceiling below to run fans and test moisture levels. The whole experience was professional and white glove treatment all around (e.g., always removed shoes in the home, magically left no dust in the bathroom after cutting up the tile, and somehow trapped all the blown-in insulation). Grateful for their care, expertise, and willingness to engage in a small job. The tub wasn't covered under insurance, but they recommended another company for a warranty repair that did a great job. Overall very happy with their work. Honest, reliable, and though.

Last week my family learned we had a broken pipe in the crawlspace beneath our house that had been…read moredumping filthy water out into the area for an unknown amount of time, and the state of things down there was bad. As I learned, the first step in dealing with the issue was finding a company for remediation services, and the plumbers I contacted recommended ServPlus to do the work. I called, and everyone I spoke to was professional and helpful, which I really appreciated as this was a stressful situation. They even happened to have someone in the area the day I called, so I quickly got a quote and was able to arrange a time for them to come out and do the work. I would like to give a special thanks to the team who showed up - Christian, Chase and Ian. They were on time, kept me updated about what was going on, and answered all my questions. I am very happy with my experience with ServPlus.

The staff at ServPlus made the job quick and stress free. Brittany picked up a sample of the…read morewater-damaged drywall, and on the next working day Christian and Annika came to remove damaged drywall and set up the fans for mitigation. I was glad that it happened so quickly and they were very professional. Thanks again to ServPlus!

Justin was really easy to communicate with vial email and text! We just needed 1/2" cut on our…read morecounter to get our new stove to fit. He put up plastic to reduce the amount of dust that comes from this messy but quick job. Before finding Polished Solutions it wasn't easy to find someone willing to do this. Justin did a great job!

Justin was very professional, and reasonably priced. My husband compromised our island quartz sub,…read morewith a magic easer sponge. He restored it to good as new, along with our kitchen counters and bathroom vanities. They look fantastic with our new faucets! Would absolutely recommend him.

My husband and I were putting in a new gas fireplace, and when the old fireplace was removed, we…read morediscovered water damage. Performance Plus found the leak, fixed it, restored the drywall and paint in absolutely no time! They have to be the most helpful, easy to work with, compassionate company I've ever worked with. I would rate them higher if I could!

My Project Manager was James Harman, He was remarkable throughout the full process. I had water…read moredamage and my insurance and mortgage company were involved. When i had anxiety because of this being my first time to deal with such devastation to my home he was there to calm me down with reassuring information on the progress. James was great at communicating with me and all he different contractors that were needed to complete the job. He was able to balance out the schedules and keep on top of any obstacle that reared its ugly head during the operation. I cant say enough about James and the asset he is to the company. When I needed help with the paperwork from the mortgage company to get everything going Jess and Sheri, the office staff, were there to help me get this done in an efficient and timely manner. I am impressed with everything about this company and am glad they were the one that helped me through all of this, and I will refer them to anyone who needs a good restoration company. Such a good business is hard to find.

I changed my review of Robinsons to a positive as they have resolved the issues we had. Once I was…read moreable to deal with a different manager they quickly addressed the issues I have and I would now use them again. They also were the only company that came out at midnight in a weekend to help us and that was awesome service.

Trying to get $17000 for pulling a 48x56 inchpiece of particle board out of our bathroom..did not…read morefix problem. They started without insurance clearance..then started demanding money after we told ALL of them not to proceed because we had no money..we are trying to save our home with a reverse mortgage that has now stopped..I believe this is delinerate.we can no longer pay our bills on our social security.seniors stay away from these guys..

We hired Harris Restoration following a dishwasher leak, based on their strong reviews, but our…read moreexperience was very disappointing. Work was performed multiple times without prior approval or any written scope changes. Communication was extremely poor--many of our calls and emails went unanswered, and we often had to follow up repeatedly to get basic information. We also found ourselves continuously having to check if they were doing things properly. For example, they neglected to take moisture readings before removing the drying equipment to ensure that our house was indeed dry. Although they apologized, the same issues continued throughout the project. Dealing with a home mitigation situation is already stressful, and the lack of communication and clarity only made it worse. It is incredibly unsettling not knowing what is happening in your own home. Based on our experience, we would not recommend Harris Restoration, especially for insurance-related work, where clear documentation, transparency, and consistent communication are essential.

We had a dishwasher leak water into the crawl space. Called Rutman for estimate and got the work…read morecompleted. They were prompt & continued with the communication, they performed the work to our satisfaction for a fair price. I would definitely recommend them for any remediation work!

Edgar and Juan from Better Air Northwest were absolutely awesome at the job they completed for us!…read moreWe needed a custom solution to cool down a small closet and have a duct under our house fixed. Better Air Northwest sent out an estimator (Eric) for free. He was really nice, helpful, and figured out how to solve our issue for a reasonable price! We received the estimate per email a couple days later and unlike other companies, no pressure was put on us to approve the job right away - instead we were given as long as we needed to discuss and ponder. As soon as we approved the estimate, we were contacted so we could get on the schedule. Somehow Edgar and Juan asked and also answered all the questions at the very beginning and we were able to do other things while they did these 2 jobs like the true professionals they are. They started by taping everything in the room with the closet, and it kept everything so clean! (Although they did clean up after - and left the place tidier than it started haha - not even kidding they cleaned our doormat I forgot to clean prior to their arrival!) The attached pictures were provided by them and show the beautiful job they did! But I've seen other little touches that proof they are all about getting the job done right. Could not have hoped for better - I would hire them and Better Air Northwest again anytime for any job they perform!

These guys were great! Very professional, texted us when on the way, sent a picture of the tech,…read moreinformative, tidy and very fair pricing. Would recommend highly. Will absolutely do business with them in the future. Had all air ducts and dryer vent done. Very pleased with the work.