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    Biostrand

    5.0 (1 review)
    Open 8:00 am - 10:00 pm

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    3 years ago

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    5 Star Family Dental

    5 Star Family Dental

    2.4(15 reviews)
    1.5 mi

    I had an appointment at Five Star Dental in South Holland and was prescribed Amoxicillin and…read moreDiazepam 10 mg. I was able to receive the Amoxicillin, but when I contacted Walgreens about the Diazepam, I was told the prescribing doctor was no longer active and the prescription could not be filled. I called the dental office twice and was told both times that they would contact Walgreens and resolve the issue. After nearly three weeks of waiting, I was then told I would need to come back into the office to receive a new prescription because the doctor is no longer active. This situation could have been handled much better. I took time off work for my appointment and was never informed that the doctor might not be able to follow through on prescriptions. The lack of communication and delay was frustrating and inconvenient. I did like the dentist, but the office's handling of this situation was disappointing and unprofessional.

    I have used this dentist for the past three years. I have had approximately three crowns put in…read more Two of them fell out about three times, and I had to go back in and have them recemented. Six months ago, I had a crown put in, and it fell out about two weeks ago. I went in to have it recemented. They tried to bill my insurance company. My insurance company denied the claim. This dental office sent me a bill for 184.00 for recementing a crown that should not have come out. I called my insurance company and was told that, per their contract with the insurance company, the dental office was informed that this was not billable due to the timeframe it fell out, and I do not have a balance. I called 5-Star Dental today and spoke with Nigo. He told me that the dentist who initially placed the crown is no longer with them, and I am paying for the time of the dentist who placed it. What a fraud! They are in the same dental office. I will be contacting the state's attorney's office concerning their fraudulent practices, and I will never return!

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    Biostrand - cosmetics - Updated June 2026

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