Restraint chairs should not be part of dentistry for anyone let alone children. I had to have teeth pulled as a child. They tried laughing gas and valium. But because I was completely numbed I really just needed my dad to come with me and help me be brave. If that had not worked they would use sedation. Because you should not terrify children. Why all the metal instead of porcelain used here? These fillings do not last and are leading to young adults having root canals. Not because of bad oral hygiene, but because of Bippos horrible work. read more

Parents, please read this before you ever consider bringing your child here. Today my six-year-old was scheduled for sedation dental work. Like any little kid, he made a mistake, he snuck a small snack before the appointment. I did the responsible thing and called the office immediately to let them know. That's when I was told, over the phone, that because of this, my child will never be allowed another sedation appointment. Their alternative? To tie my terrified six-year-old down in "the blue chair" and force him through multiple cavity procedures without sedation. Meanwhile, he is already in significant dental pain and desperately needs care. This is the most heartless, inhumane thing I have ever heard from a medical professional. Children are not criminals. They do not deserve to be punished or traumatized for making an innocent mistake. And no parent should ever be backed into a corner like this. I left that phone call absolutely shaken, furious, and heartbroken. If this is how they treat children and families, I would never trust them with my child or yours. Please, parents: think twice before ever stepping foot in this place. Our kids deserve care, compassion, and dignity, not cruelty disguised as dentistry. If strapping down a child in pain is their idea of "care," imagine what else happens behind closed doors. read more

AWFULLLLLL! Frauds- My daughter had a baby tooth stuck in the way of her adult tooth that was fully grown in. I was so concerned but my kids went with their dad who is more passive. My daughter came home with the tooth still in place and their dad saying she needs to come in for a cavity repair like wtf?????? what about the baby tooth thats causing her adult tooth to grown in completely wrong. I went in for a second opinion at a family practice and the tooth was removed and guess what SHE HAS NO CAVITIES. THen bippos refer everyone next door to the orthodontist for obviously kick backs. shut this place down asap read more

My children have been patients here for many years. They do extractions, wisdom teeth removal, cleanings, and there is even an orthodontist here on some days. It is very kid-friendly and one can accompany their children to the treatment area if they choose to. There are computer games for kids, a toddler area, and an area for larger kids to play. FYI, the area for the larger kids is closed right now for renovations. Staff is nice. My only complaint is that one is never seen on time. If your appointment is for 4p, you are not called until 4:30p... read more

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absolutely ridiculous, this place should be closed down permanently. I highly recommend documenting and recording everything they do regarding your child because there will be lawsuits and settlements for gross negligence. why would they spray water in my childs face repeatedly then play dumb when I asked about it. dont fall for the playground in the waiting room, it smells like 20 years of toddler pee. the whole place place smells like pee, you can smell it from the parking lot. furthermore. I took my daughter to a real dental office for a second opinion and the dentist laughed at how wrong bippos treatment plan was and how many visits they tried to string us along for. this may have been a good place years ago but that era has come and gone. DO NOT BRING YOUR CHILDREN HERE, THIS IS A HORRIBLE DENTAL PRACTIC. read more

ZERO STARS TO THIS DUMPSTER FIRE!!! Bippo's is terrible!! I've learned a lot about them since bringing my child there. My experience was alarming. They told me my child had multiple (6) cavities ON HER BABY TEETH, that they wanted to shave down and then CAP All those teeth with METAL! I immediately knew something was wrong. Brought my child to a different dentist where i learned she DID NOT HAVE 6 CAVITIES!!! She only had one, and it was small, on a baby tooth and didn't need any work done at all! Bippo's lied to me, and tried to use my child for practice. Basically, Bippo's trains their young workers by practicing on your children's teeth!!!!! How crazy is that?! Causing so much stress and pain on these poor children!! Shame on this company and it's ultimately careless practice! It's child abuse. They love to throw the phrase "don't worry, insurance will cover it". This makes parents who don't understand the huge mistake they are putting their kids through go on with the appointments! DON'T DO IT! Go somewhere else! Your child deserves better. read more

The office experience was ridiculous. My daughter had a 1:50pm and wasn't called to the back until 3:10pm. No one should have to wait an hour and 20 minutes to be waited on. It appears to me that they book everyone that calls for an appointment. Why overload the schedule have people waiting for hours to be waited on. read more

The Dentist here are very rude and disrespectful and should not be allowed to work with kids especially Dr.Katie . Knowing my child was scared she proceeded to get louder and louder telling my daughter She's not even doing anything to hurt her as if she's not a kid . She's scared so why are you raising your voice at my kid but I did hold my tongue until I left so I can write a review She came sit in the chair with out an introduction until I asked her name then proceeded to ask me were the other two kids seated next to my daughter were my kids just because we are black as if all black people look alike . I will not be returning back to bippo and I suggest if your a person of color find some where else to go because apparently we all look alike read more

Yet another office that feels it's completely acceptable to be 30 mins late and not inform their customers. Never-mind the fact that other things take place in our lives- when I schedule an appointment, I expect it to be on time. If things are running late, a simple notification would go a long way so that plans can be adjusted as needed. Instead, I was left to cancel my second appointment because they never informed me that they were running late. The front office staff is hit or miss- You'll get one person who is as friendly as can be, and the rest are rude and clearly don't care about their customers. Very much a vibe of "oh well. we'll have someone else to take their place tomorrow". They've also handled my child so poorly that they should really be ashamed. It is not her fault that the Novocain didn't land in the right spot and that she is crying because the drill hurts. DO NOT tell her to stop crying and that she needs to be quiet because they don't want to scare the other kids. Completely unacceptable and would never recommend this place to anyone else. Sure they have a playground, but that is the only kid-friendly thing they have here. read more

Worst experience ever, they traumatized my 4 yr old by strapping him down and restraining him. Never seen this before. My child is terrified of the dentist now. Very cold staff. I would give a zero if possible. read more

My son had an accident during the holidays and had to get his teeth removed. We called on a Friday afternoon and they stayed late and fixed him up. He never cried once during the whole process. He recovered so quickly and I have Bippos to thank for this! They were amazing during such a stressful and scary time. I can't thank them enough for taking such amazing care of my son. read more

Usually this place is really good. I've been going here since I was a kid and now my kids are pts too. Sadly in the past year or so they've been slipping. Today alone I've been called back 3 times for them to tell me they made mistakes on my daughters charts. One kid doesn't have any cavities when she was supposed to have 2 other one has the cavity on the top instead of the bottom. They had charted that they did a cleaning when they hadn't. Other things: They used to have actual goodie bags now they give them a choice of 2 party favors and a coloring sheet. The play room is nice but the last two times we've been here its smelled like old gym socks. I also wish they'd stop with the "sugar bugs" business. They've got my 6 yr old afraid to eat a cookie. All in all not the place it used to be. read more

I love this place. There is an indoor playground for kids! Also, the staffs are so nice and patient, and so as the dentists! After my kid was done, they gave her all kinds of toys, stickers and balloon to encourage her to come back! I definitely recommend this place!!! read more

Bippo's Place For Smiles - There is a toy train running on top! - Pediatric Dentists Near Me - New Orleans, Louisiana

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This was the first time I took my child to this dentist and was greeted by pleasant faces and the place was like a Chuck E Cheese Dentist! My son was able to accept going to the dentist now but he was still a chicken when it came to the checkup. I will be back. read more

My 4 year old ran in excited about the play place and the train running along the ceiling. (There are also video games and a separate room for teens). When it came time for his appointment (not a long wait at all!) they took him back - parents are encouraged to wait in the waiting room, did his exam and he came back all smiles and asking when did he get to come back to see the "nice dentist that cleaned his teeth so they were shiny". Definitely a great place to take your kids especially if it's their first dental experience! read more

This place is phenomenal. I have a teenager and a grade-schooler. As they waited for the staff to call them to the back, they each had something fun to do. Once they were called to the back, the staff explained everything to me and the kids. Then, the dentist came to provide an exam and discuss teeth with the kids. I really enjoyed this experience and look forward the their next appointments. read more

Quality of care for Medicaid patients is poor. There is a huge difference in how patients with Medicaid are treated vs patients with private insurance. I experienced this first hand when my children were covered under Medicaid after I lost my job. Please don't be afraid to report them. You and your children deserve better. If you feel as if you or your children are being mistreated, mishandled, or frankly not receiving the same care as others. It's because you're not. I will no longer use this provider for dental services. read more

My kids (14 & 8) really like this place. They say the worst thing about it is the flavor of the toothpaste. My teen lives the Teen center that has wi-fi and my little one loves the jungle gym (climb & play). read more

I really am disappointed with this provider. Although my sons loved the play atmosphere, I had o find another provider because they are geared solely for people on La. Chip. I was on La. Chip for a while and had access to Saturday appointments, but when I switched to paid dental insurance, I was given very slim options-no Saturdays. I hate how they treat people who carry insurance. What a horrible switch up and lack of concern. It was a whatever attitude for a client that is no longer a tax payer option. Plus, they provide no other options for treatment for fillings but nitrous oxide which you have to foot the bill for. If the games are holding you there, please just bring them another dental facility with your own games in tow so you can have better options for your pocket and schedule. read more

They wanted to put a silver cap on my two year olds BABY TOOTH. A few months later the tooth came out. (Baby Teeth) crazy like we would PUT our baby through all that drama to save a baby tooth. I don't trust them. read more

I wish I could rate this dentist a 0. My 3 year old daughter went here for 2 silver caps. It was a nightmare. Was given multiple shots for numbing(I COUNTED 8). Drilled the same spot while blood poured from my poor child's mouth. Restrained her while two dentist assitance held her head. I was crying while i watch helpless. I was in a rage. I didnt want to stop them due to the hole the drill had caused. Very unprofessional. I recommend no parent to allow a dentist to cap a child teeth that will fall out eventually. The suffering isnt worth it. She passed out on the table due to crying and torture. When i took the restrains off because nobody of the 4 people who work there did after, she was covered in sweat due to the restrains and how tight they were.She complains everytime she eats and ask for them to be taken off. I have a 14 year old son who never had a experience like this. THE WORST read more

After waiting an hour to have both of my girls seen, I went up to the front desk and asked what was taking so long. They proceeded to tell me they were trying to verify my insurance but didn't feel it necessary to give me a reason the whole hour I was waiting even though j had already given them the information over the phone when the appt was made. I guess they assume bc they have a play room for the kids we don't mind waiting. Wrong! Then after they verified the insurance we were taken back for xrays and as i was waiting another mom was called back with her daughter. I asked her what time her appointment was for and she was an hour after me yet when the dentist came up she saw her daughter first! Then when the dentist finally came up to my daughter she said "so you were concerned about staining on your daughter's teeth?" I said no you have the wrong patient chart up. Incompetence! We are here to just get a check up. There are a lot of assistants just standing around back there looking at each other when I complained that the dentist saw a patient whose appt was an hour after my girls they tried to use the insurance as a reason but in actuality it was pretty clear that they aren't organized and that's why they don't want parents back there bc it is in plain view for all to see. The dentist wanted to put a coating on my 6 yr olds teeth for protection and even though i had no interest jn stepping foot jn this cattle line sort of business again I went to see about appointments for shits and giggles. the girl at the front desk didn't even have a calendar for me to view so i could determine what date would work for me (phones are not supposed to be used)and then just stared at me saying no i don't have one. Maybe instead of buying balloons this place should invest money in training staff and dentists on customer service. Never going back!! You have been warned! read more

Awesome! I was a little discouraged when we pulled up and I seen a parking lot full of cars!! I thought "oh boy, we're going to be here awhile." Surprisingly though our appointment was at 9:15 & we arrived 15 mins early for paperwork & we were leaving at 5 mins til 10!!! The environment is great for children! There is a toddler area and an older child area. Plus there is a room for teens and adults with what I believe we're iPads. My daughter (17 months old) loved the train that moves overhead! The receptionist was extremely friendly and welcoming! Bippo did make an appearance & the lady even offered to take pictures! The pediatric dentist we seen was happy to answer any questions & really tried to make my daughter as comfortable as possible! She was given a few little toys, a balloon and of course a brand new toothbrush :) If I was going to complain about anything it would be the parking lot. It isn't easy to get out once you're in with all the other cars, but seeing my daughter enjoy what is usually a scary time for kids is well worth it!! We will for sure be returning! read more

My kids have been patients of Dr Donaldson for years, since they were at their old location on Holiday Dr, so I thought I would take a few minutes to write a review and tell other parents why I highly recommend these dentists. First, the new facility is amazing with lots of stuff for the kiddos to do while they wait. In fact, my preteen boys still get excited to find out its time for a checkup and disappointed when, inevitably, we're only there a few minutes before being called back. Second, they are very efficient at getting you in on time and out quickly. The cleaning and exam itself are done in a big open room with six chairs full of kids. This was a bit disconcerting at first and seemed kind of impersonal, but I've noticed kids in general seem to like this format. It's probably a lot less intimidating for them and they can see other kids not being scared. Their dentists also happen to be superior, very meticulous and able to relate to kids without being condescending or patronizing. Lastly, the front office staff is very efficient and professional. They do a great job of scheduling the next biannual or follow up appointment while flawlessly handling all types of insurance. This office is very good at what they do and definitely able to handle the volume of customers it brings. My only complaint is that, since I have a son with Aspergers syndrome and anxiety, I sometimes feel like we are holding up their system when he takes a little longer than scheduled due to nervousness and some of the staff have to hide their impatience. Also, this office does not utilize full sedation and any procedures requiring such must be done as hospital inpatient. We have had to do this twice due to said child's anxiety and, as much of a pain as that is, the office staff did a wonderful job helping to make arrangements. I dread the day my kids will need an adult dentist. read more

My kids had been going to Bippos for 7 years. However over the past year and a half I have not been able to get an appointment for them to see the dentist. There was always an excuse, my favorite was "We don't have an appointment on that date, but we will call you if we have a cancellation." Well in a year and a half you would think someone called and cancelled an appointment. I called in the beginning of September to get an appointment for October and was told once again they did not have any appointments available. I informed the receptionist that it had been a year and a half and if they could not accommodate my kids I may have to look for another dentist. She made no attempt to offer us another appointment for the next month. She simply said "okay," letting me know that they did not care to service me or may kids. read more

Brought my children years ago and was very concerned when they would not allow the parents in the back. I didn't have dental insurance and paid out of pocket for everything. I was talked into a "cavity prevention" called sealers on my children's teeth. Not exactly sure about the cost per tooth but I paid a lot. Several months later I brought my son to the orthodontist to see about braces and was told that there was nothing on his teeth (referring to sealers). I explained that I paid for sealers on all of my son's back teeth and the orthodontist showed me and assured me that there were no sealers on his teeth. I paid for something that was not even done. THIS PLACE IS A RIP OFF. I would never recommend this place to anyone! THEY CHEAT PEOPLE AND DO NOT PERFORM THEY SERVICES THEY CHARGE FOR! Probably why they don't allow the parents i the back! HORRIBLE PLACE! BEWARE!! read more