The service is a 10/10! They provide communications and thoroughly detailed confirmations via text, email and phone, whichever you prefer. I booked with them for a Bluey character to come to my kids' birthday party. The first 30 minutes was balloon animals and the next hour was the same performer dressed as Bluey and doing some activities with the kids and finally singing happy birthday with the cake. Nomi was AMAZING! He was so professional, cool and handled the requests of kids so well. I will definitely be booking with this company again! read more

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I recently rented Disney characters from Birthday Party Characters, and they were absolutely fantastic! The performers truly brought the magic to life, staying in character the entire with balloons magic tricks ( Mickey ) & mannerisms, and energy that kept the kids (and adults) completely mesmerized. From the moment they arrived, they engaged with every guest, leading games, taking photos, and making the birthday child feel extra special. The costumes were great and looked just like the pictures i requested. If you're looking to create an unforgettable party experience, I highly recommend them! Everybody kept telling that my baby's birthday was the best one-year-old party they've ever attended. It definitely was over the top. read more

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You made my son's 5th birthday memorable. The kids loved it!! I did all my communication via text with Carlos and paid online - which is great for this busy mom!! (Who talks on the phone per reviews)? he was upfront with costs to travel to Southbay. We had a small group of kids so an hour was plenty. staff came first to check out our yard and he did balloons first with the kids. Then he changed into Mickey , surprised the kids, gigging with the kids, and played several games! He asked if we wanted to sing and cut the cake before he left. We would definitely hire them again and recommend them for kids parties! read more

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We hired minnie mouse for our daughter's birthday party and we had an amazing experience. the minnie mouse was super friendly and did like almost 10 or more activities with kids and it was amazing. then took pictures with us. Will highly recommend to my friends. read more

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Nomie is amazing! Love all the characters! Very good quality on the costumes. My to place for parties!

Amazing birthday but party character had the best skye, she made the party, so wonderful with kids and great games, can't wait to have another party they were on time and amazing with the kids read more

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Shady. Prices were not as advertised and communication was poor - no one picked up phone they only texted or emailed. They wanted us to store our credit card information on their website which was not secure. In all we did not feel it was not safe to proceed and went elsewhere for costumes. read more

We celebrated our son's 3rd birthday at an indoor play area in Concord. We're so happy that we booked our party characters with them. There were a few that I had contacted for quotes and they were 1) the quickest to respond and 2) very easy to work with. It was not at all a complicated process, and they answered every single one of my questions, along with a response to see photos of the costumes of the characters we wanted, Chase & Skye of the Paw Patrol. The character entertainers were great. They arrived early and were professional and communicative from start to finish. All the activities they led, from doing dances, leading a conga line, parachute activities, the limbo, and balloon twisting, were very fun for the kids and even some adults joined in. With our program of activities in the hour we booked with them, they were flexible as well, making sure they were at the cake cutting table and the photo backdrop when we needed them to, and they let us know what they planned on doing, so we could work together on the sequence of events. I'm all about communication, and from planning to booking to the actual "showtime", it was all great. Next time we have a need for some party entertainment or are asked for a referral, they'll be on the top of our list. read more

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Our experience with this company was terrific! First we decided on Buzz and Woody but later changed to the Minions per request by the kids. The company didn't give us any hassle at all regarding the change and were very supportive. Priced just right and the characters did great! The Minions' costumes were heavy and hot and it was almost a triple digit summer day but the guys tried to still make sure everybody had fun and we all did! THANK YOU VERY MUCH!!! read more

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My experience was great! They are very quick to respond and keep you updated. I was skeptical because they had so many characters to choose from but I didn't have a problem when booking they had the character I was looking for. Thank you JJ for coming and putting on a great show for the kids. When asked what can be different I had nothing I would like changed but feedback from the kids was that they all had the same twisted balloons in different colors and they wish they had different designs. read more

We booked the $195 package (3 activities) for my daughter's B'Day party. The character for our party called and confirmed the day before the party and I gave her a count of kids I was expecting. But when she arrived, she said that there were too many kids and that she would have to limit to 2 activities instead of 3. That was a bummer. Especially because there were lesser kids than we expected and even those that did come were too young to be entertained/face painted. But there were a few adults who got their face painted-that's probably why. What I liked: ---------------- -Their pricing is the best -Very professional service -They call before the day of the party to confirm the time, location and the number of kids to entertain -The performer was great at entertaining the kids and kept them occupied; everyone just loved her -Even when the kids were eating and there was nothing else for the fairy to do, she kept the party going, walked around and entertained the kids with puppets which I thought was a great idea. -She stayed back for 30 more minutes -super accomodating!! Definitely recommend! read more

BPC is an amazing party company! The performers are always on-time, incredibly accommodating and are amazing with kids. Depending on the activities that you want, they do a really, really great job of selecting the performer who excels in that area. If you are looking for the best face painter around, they have them at your party--no questions asked. Want a stupendous ballon twister? Bingo, came to the right place! Want Elmo is dance his booty off and play games with the kids non-stop? Done and done. If you are looking for an amazing party company, whether it be for a corporate event, kids birthday party, backyard bbq, WHATEVER... BPC is the company to use, hands down! (Also, they staff the perfect girls to be princesses--Cinderella, Snow White, Mulan you name it.. they look and act the part perfectly!!) read more

The Optimus Prime was the highlight of my son's birthday! He managed well with a large group of 25 kids, playing magic shows, games, twisting balloons and even doing gymnastics with them. He integrated his part with the gym coach well. All the kids had a blast and said it was the best birthday party ever! Highly recommended!! read more

I ordered Elsa, a jumper & concession stand for my friend's daughters first birthday. BPC was super pro with answering my questions, booking the order & fulfilling it. Thanks BPC! read more

We hired a Pikachu character for our daughter 6th birthday party, the experience was wonderful. They hold 50% deposit for booking which is fair. Confirmed via email upon booking and a day before the event they sent a text to let you know what they plan to do for the day, show up 10 min before, sneak in to hide the mascot first, then provided balloon twisting or face painting depending on how long is the booking for, about half an hour before the end, they would sneak out to change into the mascot and came back to surprise the kids. Picture, cake singing and some fun games after. For one booking with one person, you can get it all so it actually save money. Great service, would definitely use again. read more

I would not even bother with a phone call, let alone giving them my business! I called to request some characters for an upcoming birthday party. A man answers, who the phone very unprofessionally,who sounds like he is totally out of it or high ....says "I don't know what we have" and hangs up! :/? read more

These people are very rude. I'll never use these unprofessional guys. You call they answer you asked them do they have a character they say No really rude and hangs up. They will never get my money read more

Highly recommend. Used them for my sons 4 year old party at our house near Camarillo, CA. Booked thru the website, super convenient which is awesome for busy parents. Very easy to work with. We had to move the date of the party due to the birthday boy getting sick and they did it quickly with no issue. We LOVED our race car driver. He was amazing with the kids and absolute highlight of the party. His ability to adjust to different ages and needs and engage all the kids was wonderful, he had amazing energy! My son, who is normally extremely introverted and takes weeks to warm up to anyone, had a blast with him and is still talking about him days later, and wants to have him back again. The pictures don't do him any justice, I was too busy enjoying the fun I forgot to take photos of all the games he played. Definitely would recommend. read more

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This company as strange as it might appear when booking has amazing performers, really involved in their job and caring a lot about children! Patient, energetic and smilly those people will really make your children party a memorable moment, I hereby recommand them :) read more

We did not know what to get our son for his birthday ( his 6th). We called and they went over all the different parties they do, and the items they have (jump houses) When the entertainer arrived we all were thrilled. The kids went nuts. This is definitely the best ever. read more

We Celebrated my son's 2nd Birthday on February 10th, 2013...my son loves Sesame Street Characters as well as Caillou! I had done a lot of research for the best places that have costume characters...and found Birthday Party Characters. The person whom I initially spoke with (Nomi) over the phone was very helpful. He clearly explained the pricing, the activities each characters does, etc...because of his professionalism I hired the company for my son's birthday. The characters (Elmo, Cookie Monster, Cailou) and the MC (Jim) arrived on time and were very professional and friendly with me and all my guests. In the beginning of the party we had face painting, balloon twisting and of course music....after a short time the characters changed into the actual costumes and came into the party. Once they arrived the kids and adults could not believe how amzing their costumes looked and how nice and friendly they were with each child. Jim (the MC) was fantastic in organizing the show....without his magic show the songs, the games, etc....the party would not have been the same. He is truly a great talent. I loved his friendly attitude with the kids and adults. He is AMAZING!!! The characters were gracious enough to take pictures with all the guests (100)...Kids and adults!!! They made my son's birthday a memorable one. I am so happy I chose Birthday Party Characters...I HIGHLY recommend them. Thank you for all of your hard work....You are the BEST!!! read more

I scheduled a hello kitty character for my daughters special 1st birthday party with this company. Although the woman who arrived was very pleasant, the character outfit was so worn out that the colors were extremely faded. The face painting material was so cheap that you could barely see the colors on the childrens skin. In addition, the outfit was sloppy and not ironed. The character looked as if she just rolled out of bed. It definitely was not the character, the manager Carlos , promoted when he emailed me the sample picture. To make matters worse, I have sent two emails to Carlos who is ignoring me. Had he been more professional as he appeared during our initial contacts, I probably would not be writing this review. I had 120 guests at this formal event and I was extremely disappointed and embarrassed. Be careful! read more

We hired Michaelangelo-Teenage Mutant Ninja Turtle and he was a HIT. We had around 40 kids show up when we expected less, but he was SO patient! He (Steve) was so great with the children and had a lot of patience. He was also in character: Cowabunga, Pizza and fun was on his list of words! We are extremely satisfied with the entertainment that we received. He played games, made balloon animals and was super fun. We can't wait to book again. It was a fantastic experience and it was priceless to see my 3yr old nephew's face. He was in awe! :) thank you so much for a job WELL DONE! GREAT JOB STEVE! read more

We had buzz and woody come to Lucille Packard children's hospital to visit our son who was turning 4. My son was so thrilled to have the "real" buzz and woody make a special visit to see him. The young men who played the characters were on time, polite, professional, appropriate for hospital setting. They brought their own sound system for happy bday, hokey pokey and Itsy bitsy spider. They let all kids and parents take photos with them which were over 20 pics as guests loved photo op. I definitely recommend them! Great experience! read more

My baby party was the best Minnie showed up and showed out love it book with them you won't be disappointed

We had a super duper character probably the best I have ever hired from any company last Sunday. I have used their services couple times already. They are the best. We had a Star Wars party last Sunday jan 13 and we requested the sincere manager Mr Carlos Hernandez for suggestions. He suggested Jedi master since they had a great guy who could keep the kids on their best spirits. We were very happy with Mr Ben who seems to be a very superior actor himself and kept the party alive. He was able to successfully manage and create fun games and training as Jedi for thirty plus highly energetic kids. The parents felt very much at ease with his games. And watched with great delight from a distance while enjoying the foods and drinks. He did so much in an hour without any injury to the kids. Ben began the Jedi training with an Oath that all kids will learn to master good over evil today. I found that really creative. He made them do fun exercise stuff , barrier games, saber light wars individually with each kids. He concluded by giving small medals to all participants and a little cute trophy to the bday boy. I will like to thank Ben for making this party the most memorable. As a note coincidentally just before Jedi was to enter my son got sick. But after seeing him he forgot his sick day and enjoyed till the last. He took good care of all kids. He also informed us that he can enact any superhero character. That's s bonus. If you are booking a character for your party you will not be disappointed with this company. I thank Mr Hernandez for being the honest dedicated manager so far. I can't wait to book Ben for my sons next party. Make sure you book them in advance and discuss all details with Carlos to get the best. My hubby was so happy that he gave a great tip to Ben. All I can say in Star Wars style 'May the good forces be with the company ' our best wishes . And heartiest thanks!! read more

I've hired these guys to perform at my children's birthday parties for the past two years. These guys are super professional with their work. I asked them to arrive at my party at 11 and they arrived at 10:30 and were ready to start their performance at 10:45! They kept the kids entertained and interacted with them. I have tried other performers in previous years, but their costumes disappoint me. These guys' costumes are of the highest quality, which is a plus! Ask for Jacky when you call; he is reliable and puts on a great show! read more

I have used Birthday Party Characters twice so far two years in a row for my son and daughters birthday parties and plan on using them again this year. Both times we had the best experience. The first time with Spider Man and second time with Princess Tiana. With spider man he showed up on time and took over the party the kids loved him and my son was so excited. He played games with the kids, face painting and even stayed for the cake cutting. My daughter Princess Tiana party was wonderful as well and on timel. We had her party at Griffith Park which is easy to get lost in our original area was over crowded so we decided to move to another area of the park which required a drive. Tiana had no problem meeting us at the other side of the park! The kids loved her and she made my daughters birthday party magical. This company is professional and friendly! They charge $95.00 deposit at booking and you pay the rest to the performer when they arrive. (That's for the smaller package deal) Hands down the best company around!!! read more

I have to rant and rave about this company! We had Hello Kitty as the character and she was amazing. So much energy and patience with the children. She did face painting, played games and sang happy birthday. I recommend to anyone of all ages read more

Very disappointed on the Ironman that was sent over to my sons party. His costume was a joke and he had low energy, our children didn't even want to be around him. I was so upset. It's safe to say I will never use these services again, and rest assure I will let my friends and family know. Waste of money, it was no fun at all. The picture shown on the website was not what was sent to my home. Never again! read more

Had ordered a superhero, confirmed the appointment and he never showed.

My son 1st party was 4-12-14. The girl showed up like 45 mins late, came in a Mickey Mouse costume that was yellow light blue and white, instead of what was advertised on the website( red black and white) , the whole time all she did was blow up the sculpture balloons for the kids when it said I would get face painting, magic, games, come out to the theme song, and greet the kids. NONE OF THAT WAS DONE! Then the Mickey had ponytails coming from the mascot need I remind you this is a boys party ! Had I know there wouldn't be any game I would of bought games for the kids to play! I decided I was going to call the company and the guy answered the phone and it didn't sound professional in the background, kids yelling. I called just to let them know the quality of service I received and hopefully get refunded some kind of portion of my money, but more focused on letting them know how bad things were. The guy cut me off in the middle of me speaking and asked " wait why are you calling 2 weeks later to tell me about this?" Which left me wide eyed! I replied " Refund or not I feel like you should know how thigs are being ran and hopefully fix the situation so no one else will call complaining! And I told him how everything went and all he had to say really was you should of read the website and it would have told you the costume varies from performer. I asked where on the website did it state this because I was unaware and would of searched elsewhere that could accodimate to the theme of the party. He replied well I don't know exactly where but I guess under the terms and conditions and Mickey is Mickey regardless or what colors ! I was shocked! He has bad people skills and doesn't care about customer satisfaction. And as far as the refund he asked if I paid the performer , which I did and he stated Oh well you should have took it out of their money so I can't help you we are based out of California ( I'm in Texas) so there's nothing I can do about it. But I was so irritated about how careless he was about the situation I had to get off the phone and just tell him to have a nice day because instaead of being understanding or trying to real over the situation he looked for every other place to place the blame on someone or something else! I had to keep telling him I could care less about not getting a refund it's just the fact that I spent so much money to not get what was advertised! And then to be treated rude when I was just trying toesve feedback. I saw reviews on Google when people said he was rude but ignored it and once I paid my deposit none of my calls were answered or returned until the day of the party when someone texted me stating the performer was going to be late and gave me get name and contact information! This company is not customer friendly and their only concern is getting their " cut" even if you're satisfied or not! So for those who may use this Company in the future BEWARE and read the fine print! And if the performance doesn't go as it states deduct it from the money you give to them after their show time is completed. The only food thing is she did stay a little but later to make up for her being late and she took pictures and was there to cut the cake ... read more