This shop is the BEES KNEES!!!! I called - no answer - they called me back and got me in a chair…read morewithin 20 minutes. Cameron is polite - friendly and an expert with the straight razor. He cut my hair in the most perfect manner and gave my beard a much needed makeover. Cassandra the owner stopped by and she was as equally friendly and jovial. What I also appreciated were the quiet moments ...they see you enjoying the service and they allow you to close your eyes and just enjoy the music. I came as a FIRST time walk in ...I am leaving as a LIFE LONG client! Can't wait to tell all my friends and get more seats in this shop chairs cuz they are PHENOMENAL!!!!

Horrible experience. I had a 4:30 appointment. Showed up at 4:20. Little kid was in the chair so…read morebarber asked if I had an appointment. I said yeah. He said, "sorry, 10 more minutes probably." I said ok, not a problem. At 4:50, it appeared the kid was done and the Dad says, "what about the lightning bolt?!" Kid gets excited and barber proceeds to spend another 12 minutes shaving a squiggly into his head. I got up and left. F--k this place.

I'm 53 years old and somehow still have enough hair to require an actual game plan, a skilled…read moreprofessional, and possibly a zoning permit. I'm also particular about my haircut, which is a polite way of saying I know exactly what I like and notice when it is not right. Hayden gets it right every time. He listens to what I want, somehow translates my vague haircut instructions into something that actually looks good, and then does his barber magic. He is friendly, easy to talk to, and so good at what he does that I followed him to this shop from his last one. That should tell you everything. Appointments are easy to make, parking is easy, and the shop itself has a great vibe. Everyone there seems like they enjoy what they do, which makes the whole experience even better. My son now sees Hayden for his haircuts too, so apparently good barber decisions run in the family. Hayden is a great barber, a great guy, and the reason my hair still has a fighting chance. Highly recommend.

I had a great haircut from Stan at The Barber House. I got just the cut I described, better…read moreactually. Stan is friendly and very professional-- he has great skill. I love the shop itself, very comfortable and a super friendly vibe.

Had the best experience at this barber shop yesterday! Called a couple places that said they…read morecouldn't get me in for a few hours then called this place they said they had an open spot. Thankfully the other places couldn't get me in because this was the best cut, conversation, and overall experience I've ever had at a barber shop. I'll be back next time i come to Bend!

The online appointment system schedules you with a barber that doesn't even work there, so when you…read morearrive you are pretty much ignored, while people call in and managed to get squeezed in ahead of you. Poor customer service, I cannot recommend this shop to anyone.

Robin is so sweet and made my sons haircuts experience wonderful. He's so happy with it and says he…read morewon't go anywhere else! On time, friendly service and professional.

I was in town for my son's wedding and needed a quick spruce up. They don't take appt but instead…read moreyou can check in via internet or app to get in line and get an estimated wait time, mine was 2 hours. it was pretty accurate and i arrived 10 minutes early, my name was on their welcome monitor, and i waited for a few more minutes and Katie walked me back... she was terrific, seemed to intuitively know what i needed, some pleasant conversation and viola, perfect cut, looked great. Salon was clean, i noted they swept and vacuumed between clients. $26 for a cut, $23 for seniors. store is tucked into a little corner by Big5. I'd come back again. cut $26 senior $23

Absolutely frustrating, the worst service and haircut I've had in many years. The lady who cut my…read morehair today acted the whole time like she was annoyed that I even came in. I said "good morning, how are you?" What I received was the cold shoulder the whole time. All I requested was a classic High & Tight Military cut using a two on the sides faded towards the top and leaving the top a little longer so I can style. This is the easiest men's haircut and pretty standard for military members or young professionals. No neck shaves, no hair wash, no eyebrow trims, no care, no water in my hair to even trim it, just uncomfortable pulling on dry hair. And for $42... wow. I still gave a tip for her time, but I'm so frustrated and hair is completely incorrect.

My hair color turned out terrific! My stylist took her time, & demonstrated what a true artist she…read moreis!!!!

Seems like a great place and they claim to accept walk-ins, so I walked in. All the barbers were…read morebusy but one said that if I came back in 45 minutes, he could work me into his schedule then. I came back 35 minutes later and waited there for another 10 minutes, at which time, the barber I was waiting on said someone else had since booked an appointment and was on their way and that he actually couldn't cut my hair like he said he could. They might actually give 5 start haircuts, just not to me.

Way overpriced! The manger was rude, condescending and terrible representative of a business…read moreowner. Take what you will from this story, but I am still fuming: see, they have this wonderful dog (Maverick) that greats you when you walk in the door and literally begs you to pet him, which I have done dozens of times. So I walk in and he's waiting by the door and as I was giving him is usual pets, I snapped a picture of him for my wife (she loves him too). That's when the manage stormed out of the back, got within inches of my face and jumped down my throat demanding to know what I was doing and that sending a picture to my wife was weird and creepy behavior - yeah, he accused me of being a pervert for taking a picture of his dog in front of a store full of customers in a loud voice, I have never been so embarrassed. Your results may vary, the experience was humiliating and only saved by the best haircut from Megan - she gets 5 stars. The a**hole that owns the place gets 0 stars.

I loved this place at first. Carlos and a few of the barbers are good…read more My son saw the barber closest to the window a few weeks ago, wasn't happy with the cut. I got him today and I'm not happy either. Probably will find a new barber. I got shredded by his clippers and now realize my average tip was actually too much. The cut hurt way more than it should have. I'm not sure if it was dirty clippers or just a bad cut but I could feel the blades digging in. My neck is red and irritated with an obvious cut. I'm including a picture so you can see I'm not exaggerating. Really poor experience. A new barber fresh from school would've been less painful. It should have been free.

Great atmosphere and amazing cuts! All the barbers are highly skilled and experienced. I love…read moretaking my son and getting cut at the same time.

I hate to submit this review because I don't want the business so busy that I have a long wait,…read morehowever, these people cutting hair are really nice and most importantly they give great hair cuts.

I went to this barbershop for the first time nervous because I had a wedding the next day. The…read morebarber was very welcoming and even asked if I wanted a facial. Pause. Anyways, I declined and I sat in the chair for a haircut as the wait wasn't long at all. I came into this barbershop with an open mind as I wanted to try something new. I let him freestyle and told him "Just do it". The barber said aight I gotchu and cooked up. When I finally saw the haircut I was not disappointed. I love it and will definitely be coming back.