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    Bison Bus

    2.3 (6 reviews)
    Open Open 24 hours

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    Salt Lake Express - Arrival at St George from Salt Lake City

    Salt Lake Express

    (284 reviews)

    Central City, Downtown

    They have transported my people a number of times over the years, and they got there. But that's…read moreall I can say. It's not comfortable nor that affordable, and if they could drive themselves they would have. Then they advertised a sale on gift cards on one day- black Friday. 30% off - but their site wouldn't work when it was still within the hours... which is fine I guess cuz it means they'll all the more be a last resort, when you'd think they'd prefer to INCREASE AND ENCOURAGE RIDERSHIP while traffic and construction have only increased across the state and will continue to do so! But my family rarely uses them since my mom's health challenges have prevented her from traveling and she's the main one who's used it. We use it only when it feels desperate, like we just can't drive ourselves. And I know from past experiences that the online account they grant you is ANTIQUATED and WILL NOT show your gift card balance or usages! you have to call them and give the email address the gift card was bought with or they won't find it. And they changed their policies (yes it's been years but was unnecessary) to expire any gift card or credit balance after 1 year. These 2 combined practices seem purposeful to keep you from accessing the services YOU ALREADY PAID FOR or were given a credit, which they RARELY give, even when it's their fault! And if you try to contact any manager, good luck. I have experienced they responded once, like 3-5 years ago? It's hit or miss if you get a customer service representative who can actually help you with a more detailed or complex issue without a manager's help, because if they need a manager help, you're probably out of luck. See prior comment about trying to reach a manager. They also have schedules that make no sense if they were actually trying to make it easier to travel to or from an airport like Pocatello or even SLC, or elsewhere! let alone if they actually cared to treat others how they'd want THEIR mom or child treated, but then their mom and child probably don't use their services. Or get different treatment than the rest of us. Their schedule from Boise to Idaho Falls (just one example and for that route they don't go from Nampa or many other COMMON LARGER TOWNS/CITIES the buses used to go to and from, even once a day or a couple times a week) would leave my young female (young adult) child to wait to transfer buses in an isolated location, with no restroom or indoor waiting area, LATE AT NIGHT IN FALL/ WINTER, FOR AN HOUR OR MORE, in Pocatello at their supposed transit center. So their "service" is barely useful (albeit expensive!) since we paid $75ish ONE WAY FOR 1 PERSON, for her to have to get a ride for 20 miles to Boise airport, then they drove her 3 hours only as far as Pocatello (could get out at the hotel on Pocatello Creek Rd- Ramada?, if ending route in Poky). (85ish to take her all the way to IF). And by the way gas prices went down and their prices basically never have over 12 years of using them occasionally. Only gone up for less or worse service and worse transfers, not that they were ever great. Routes from Boise to Montana WILL NOT show options to go across the bottom of Idaho and transfer. They apparently only allow/ make you go CLEAR to Spokane! And then clear across Montana and down to Butte I think and then transfer and then continue eastward. It's like they DON'T WANT FOLKS TO USE THEIR ROUTES. For the attempted IF trip, then I drove an hour each way to pick her up at 11 pm in Poky and get back just after midnight so she wouldn't be waiting in potentially unsafe temperature or other conditions LATE AT NIGHT. What good is the Sheriff's department or whatever nearby the so-called transit center that isn't near anything else needed (Pocatello's fault I assume) if passengers still don't have a safe indoor place they can wait or use the restroom for an HOUR OR MORE?! And of course that wait time depends on the bus not being late or skipping that stop even accidentally, and other reviews and just real life show that's not a reasonable expectation! Check the waits for transfer in Butte, which one would think would have improved since 1990ish when I took that route a couple times as a college student to and from U of I to IF... if anyone actually cared about their passengers and streamlining (while expanding) mass transportation options over time, and not just immediate money now. SMH If it were actually more affordable and accessible, like to a 100,000 population city near Boise lol, I'd probably try not driving myself more often, especially for the shorter trips of a week or less. The City of IF actually has better public transportation than Nampa as well. because people still need to go places like work or otherwise, on Saturdays or later at night on even 2 of 5 week nights! Too bad people don't seem to usually actually care about their neighbors or neighborhoods as much as they care about self-seeking.

    Here is your court case number Heather... # 261901179 WEBER…read moreCOUNTY,OGDEN UTAH all because YOU did not follow thru like a "Professional Business Owner" Yes I have video of your employee leaving my case behind, yes the sheriffs dept recovered case not with all my belongings, how else do you think the cops could recover someone's belongings without video? Not too sure why you keep defending when your employee was in the wrong? Shameful how "Your business " handled this! Shady!

    Bison Bus - buses - Updated June 2026

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