They took the time to properly diagnose my PC issues instead of just guessing or trying to sell…read moreunnecessary parts. After testing the system, they were able to narrow the problem down to the graphics card and RAM, explaining clearly how each component could be contributing to the instability I was seeing. What really stood out was how well-equipped they are--proper diagnostic tools, test hardware, and the knowledge to use it all correctly. They checked the GPU under load, verified memory compatibility and performance, and gave me a clear picture of what was failing and what my options were moving forward.

Took two identical computers here to upgrade the same hard drive within two weeks, paid $175 on…read morethe 1st and $350 on the second???... price gouging at its best! Blaming on economy ... Etc. and tried to buy back my old hard drive for dirt cheap! Good service as far as part replacement but no honesty.

My HP PC, Win 11 wouldn't kick over and found out that the recent surge in the area caused the…read moreproblem. Fortunately, Hung was able to solve the problem and had me up in running withing 24 hours at a reasonable cost. They were very professional and honest and gave me tips on preparing on prevention care on recommended things to prepare for your computer to help alleviate some of the issues that may arise when a surge hits again.

My laptop battery and usb-c ports were fried on my 2021 M1 MacBook Pro. Because of this, I could…read morenot charge or backup my laptop. I went to Best Buy and Apple to get my laptop fixed but they would only inspect it if I sign a waiver saying they'd wipe my laptop. Both could not help me recover my data and were not helpful. A man at Best Buy recommended ITC to me. Hong helped me out!! He extracted my data and even gave me a free 100GB HD. The service was quick and fairly priced. Hong was kind and very helpful. I am happy customer and will recommend them to my friends and family. Thank you ITC!

After an incident involving my kitten, a cup of tea, and my computer, I was in need of someone to…read moreclean things out/make sure everything was still working. I used Doc's for this, and they went well beyond my expectations. They were clear and up-front from the start about what the cost would be and what they would be doing. They kept me updated along the way with their progress, and did everything they said they were going to do. When I had issues afterwards (solely due to my own incompetency) they made a special trip out to point out what exactly I had plugged into the wrong slot. If I ever need more work done on my computer, I'd be happy to go back to them.

I found Doc's on Google. My printer had been acting up for a little while. One by one each…read morefunction (fax, copy, print) was failing. I gave up with all the troubleshooting I knew to do. His response game is on point! You call/text he gets back to you in a short amount of time . He was able to come out the same day, he even wore shoe booties to come upstairs, another . He spent a good amount of time working at my printer. He did a great job at trying EVERYTHING to get it to work, but unfortunately, he declared it dead, it's time to get a new one. Even so, his work ethic was great and I would recommend him. I was hesitant to have someone come out, but after meeting him, it was definitely worth it. Thank you so much!!!

I was devastated when my laptop died. In literally under one…read moreminute it was a simple fix. A1 is honest and extremely knowledgeable.

Bob was so helpful and answered my many questions over the phone. He has great prices and is so…read moreknowledgeable. Highly recommended.

I was having major issues setting up a network server in my office. These guys gave me a reasonable…read morequote and got the job done right away. Extremely professional service! Would highly recommend!

When they repaired my computer, they gave me all of the details they test and offered all of the…read moreinformation to me.

I am installing a new hard drive into my laptop and Ron helped me out via text with some helpful…read moreadvice on the fly.

From the owner: We specialize in providing IT Solutions for businesses at price's that are cheaper than hiring a…read moreIT staff, and cheaper than our competitors because we get it right the first time.

Ian worked with me in getting my network up and running. He was very response in all the messages…read moreback and forth. Performance of work was great and definitely valuable. Thanks Ian!

Great guy he's best of the best excellent customer service I recommend to go to this placeread more

Alright, I been to this place a couple times now and it's now worth a review. This place by far is…read moreone of the honest place I know that would actually charge a decent price. SERVICE: I went here a month ago to get my Dell Latitude D630 screw removed. Sadly, one of my screw was broken so I went to them for help. The technician gave me a quote up front and estimate on price. Which is really cool. Most places would charge whatever they feel like or upfront estimate cost. Took 2 days and they call you when your computer is ready to pick up. Good service, however they do not like other techie people here. This is however, a Computer Store.. Not your friend fixing your computer. Is hard to sturr up a good conversation especially the front door guy, Dave who rings up your total. He gave me a glare when I asked him questions about computers. Anyways, Its a good place if you want things done. They do a good job in the end overall. PARTS: Man, what can I say. Is messy here. If you are looking for the latest computer parts, don't look here. Everything ranges from an old school Pentium 4 to last years Core Series computers. If you want to build your own computer, go somewhere else. I asked them for a motherboard and they told me to hold on. I could see Dave going online checking the price and add +$15 for the demand. I bailed out because they only had one motherboard which sucked. However, if you have an old PC and want to upgrade, they have good prices on memory (OLD models). Usually, in the computer world. The older your computer, the more expensive parts will be. In Conclusion, good place to check out if you have problems like Hard Disk Crash or other computer related issues. I give it a 3 star because of the duration of time it took to extract a screw. 2 days for just one screw. It's essentially a good place for people who does not know a whole lot about computers. For people who do, pretend you don't. If you are here looking for parts, think twice before you reach your wallet and definitely check reviews before you buy anything.

This review is solely based on my experience with this shop…read more. I was skeptical to come in here at first because of the mostly negative reviews by other people, but I decided to take a chance on this place because 1)it's close to UCR and my house here in Riverside, and 2)because I didn't want to take it to a Geek Squad at Best Buy or some other larger repair company to get charged a few hundred dollars easily. I came in to get my power supply jack repaired because my computer wouldn't charge anymore. When I talked to one of the guys at the service desk, he diagnosed that it was the power supply jack and informed me that it would be about $192 to repair it with a 2-3 day turnaround. The next day, I waited for a phone call telling me the diagnosis and permission to go ahead and proceed with the repairs, but nothing. In my mind, I was thinking that the things said about this place in other reviews would be true. Anyways, I called today asking if my laptop would be ready for pickup since the guy who wrote up my service request form wrote down today's date (7/10/14) as the estimated completion date. He said it would be ready in about an hour after I had called. Long story short, I'm giving this place 5 stars because they repaired my laptop quickly, and MOST IMPORTANTLY, because I actually only paid about $107 for labor and parts, significantly lower than what I was originally told- an amount of $192. All I can say about the negative reviews is that maybe in that one particular instance, they had a bad experience. So yeah, quick repair and affordable prices: what a customer is really looking for.

I don't know what this place is for or what is the intention was for this building but I like its…read morechill place to debrief if you need to.