They took the time to properly diagnose my PC issues instead of just guessing or trying to sell…read moreunnecessary parts. After testing the system, they were able to narrow the problem down to the graphics card and RAM, explaining clearly how each component could be contributing to the instability I was seeing. What really stood out was how well-equipped they are--proper diagnostic tools, test hardware, and the knowledge to use it all correctly. They checked the GPU under load, verified memory compatibility and performance, and gave me a clear picture of what was failing and what my options were moving forward.

Took two identical computers here to upgrade the same hard drive within two weeks, paid $175 on…read morethe 1st and $350 on the second???... price gouging at its best! Blaming on economy ... Etc. and tried to buy back my old hard drive for dirt cheap! Good service as far as part replacement but no honesty.

One of my work comupters totally failed and I brought it in to see if it could be repaired…read more Quality Plus made the necessary repairs, saved all my files, did it all in a few hours, and charged less than I thought possible. The service was so exceptional I even purchased a refurbished laptop (at a great price) before I left. I would highly recommend.

They sold me a used chinese laptop charger for $85 as an original macbook one, & when I realized it…read morewasnt an original I called to get a refund. The owner didnt offer a refund, only that he would replace it for a new one. If this was done on accident they NEVER apologized & gave me NO explanation as to why this happened. The owner knew that they were testing my laptop with an out of a box, used charger & made the choice to sell me that one. Honestly shame on the owner for trying to make me feel guilty for wanting the original new charger I just paid $85 for.

My HP PC, Win 11 wouldn't kick over and found out that the recent surge in the area caused the…read moreproblem. Fortunately, Hung was able to solve the problem and had me up in running withing 24 hours at a reasonable cost. They were very professional and honest and gave me tips on preparing on prevention care on recommended things to prepare for your computer to help alleviate some of the issues that may arise when a surge hits again.

My laptop battery and usb-c ports were fried on my 2021 M1 MacBook Pro. Because of this, I could…read morenot charge or backup my laptop. I went to Best Buy and Apple to get my laptop fixed but they would only inspect it if I sign a waiver saying they'd wipe my laptop. Both could not help me recover my data and were not helpful. A man at Best Buy recommended ITC to me. Hong helped me out!! He extracted my data and even gave me a free 100GB HD. The service was quick and fairly priced. Hong was kind and very helpful. I am happy customer and will recommend them to my friends and family. Thank you ITC!

Kelsey was a referral from my sister in law.. She only had great things to say about him. I was…read morehesitant to trust anyone with my laptop. But since she spoke so highly of him plus he is a mobile technician. I had him take a look at my laptop. Kelsey was able to resolve the issue with my laptop in addition he did a complete tuneup on it. Then he sat with me to make sure I was able to get back into my apps/accounts and the laptop was running properly for me. I truly grateful to have found such a trustworthy and knowledgeable person to help me with my laptop. I highly recommend Kelsey to anyone needing help with their computer or laptop.

Sam was very friendly and listened to me explain my needs. After a short conversation to firm up…read morethe details he offered to have my computer ready that afternoon. Price was right and two weeks later the computer is functioning exactly as I had requested without any hiccups.

I needed a very dirty desktop to be cleaned. I called around locally and was told minimum charge…read morewould be $65.00 to $85.00. This is something I could have done myself but I wasn't real comfortable rummaging around inside my beloved computer. Called PC House and they were happy to do this small job for $25.00! PC House has been in business for years and Human Computer gets parts from them and Best Buy uses these guys. PC House cares about their customer base. Everybody else just wants your cash. They are screwing the competition, gotta love that!

WILL TRY TO TAKE ADVANTAGE OF TOU. The experience was…read moreexhausting and frustrating I'm busy at the moment caring for my mom who just had surgery so... We call and explain the problem with the laptop to the owner, Gilbert. He meets us at the shop, takes the laptop but doesn't pop off the back off for a 10-sec look. He hands my son a form to fill out saying that it would be $65. Luckily we pressed him on what we got for $65. FOR $65 he turns the laptop over pulls the back off (screws already removed BTW) looks at the port. Which needs to be soldered back on. IF we decide to have him do solder it back on, that will be at least $160. It is not a complicated task. I know, I have done it before. We walked away

I was devastated when my laptop died. In literally under one…read moreminute it was a simple fix. A1 is honest and extremely knowledgeable.

Bob was so helpful and answered my many questions over the phone. He has great prices and is so…read moreknowledgeable. Highly recommended.

Ian worked with me in getting my network up and running. He was very response in all the messages…read moreback and forth. Performance of work was great and definitely valuable. Thanks Ian!

Great guy he's best of the best excellent customer service I recommend to go to this placeread more

Very prompt, very honest, and helpful throughout the entire process. We definitely recommend, and…read moreuse again.

Would definitely recommend going here to get your tech repaired! I needed my MacBook Air screen…read morereplaced before school started and Apple was looking at a $500+ repair. Christopher was able to help me out for a much cheaper cost and was very understanding, it was also a quick repair.

Brought in my PC for booting issues, Sean took care of it quickly and couldn't be happier with…read moreturnaround time and service!

Keith and Gilbert are wonderful poeple. They stand by there work and got my computer fixed in no…read moretime.

I Had issue with PC in a Boot Loop. Eddie responded to my message quickly and we made an…read moreappointment on Sunday Morning. Eddie was prompt, knowledgable and professional. If you need help with your Computer, I recommend ET highly.

Eddie has been most helpful. He didn't even wait till next day to come to my house. He called me…read moreand we went through the issues I was having remote and tried to fix my Teams. He was very patient and walked me through the issues and what I needed to do next. I would highly recommend Eddie to anyone with software problem.