I was devastated when my laptop died. In literally under one minute it was a simple fix. A1 is honest and extremely knowledgeable. read more

Bob was so helpful and answered my many questions over the phone. He has great prices and is so knowledgeable. Highly recommended.

Sent a consultation request for a laptop I was having trouble with and they were quick to reply, asked about the problem, gave me several options and the pricing to fix the problem. Very helpful! read more

Bob was the best! He spent more time with me discussing my computer problems with me than anyone ever has frankly. We diagnosed the problem over the phone, using his profound expertise and professionalism. And he did it all for free! Amazing! If I could give six stars I would. Anybody looking for the best and the brightest concerning computers this is the place. Thanks again, Bob. I sincerely appreciated all the help you gave me. read more

Purchased two refurbished computers from A1. Bob came to our house, set up and installed everything so they were ready to use when he left. A few weeks later, one of the fans in the computers stopped working, so Bob came back to my house that weekend to replace the fan. Excellent communication between A1 and the customer, and excellent customer service from Bob. Thanks for everything! read more

Latest edit: Excuse me bob, I DID TELL YOU OVER THE PHONE. I told you windows locked up at whatever % . Our first phone call,when you ask for any other issue. I told you it locks up at whatever % and you recommended to back things up as best I could with it shutting down every 5 minutes. IT WAS LITERALLY THE ONLY OTHER ISSUE I HAD. 2nd phone I even said won't update it get stuck. The only thing you got right is I didn't mention Minecraft. At the end of the day, I'm down $227 and still had the issues. Felt no difference when I checked it in. Frankly, I will rather be refunded that $100 than go with any service. This is a real experience people. Never trust 5-star ratings. CBU STUDENTS BEWARE! 2nd Reply: Replying to bob's remark, the windows is still not fixed. It still stuck at 61% when trying to update. Nothing changed (see attached photo. excuse me if it posted twice, Idon't know how yelp works), I still can't install windows Minecraft. My experience so far is Charged $200+ just to pop out the graphics card and run it a temp for 2 hours is ridiculous. Students beware! ORIGINAL: I will give credit, owner was fast to respond but the price did not match the service. If you are a student and it's an emergency, take a deep breath and search for more places. I didn't feel like I got the bare minimum. Over the phone said they "could" save/clean the graphics card or replace the fan but end up just replacing it out of pocket. The key word is could, but that business. Would not recommend. read more

A1 Computer Service & Parts - IT Services & Computer Repair Near Me - Riverside, California

Bob did a great job overhauling our older computers. He was able to extend the life of 2 work horse machines another few years. He did the work over the weekend and delivered my fixed machines on a Sunday afternoon. The turn around time was less than 24 hours including a reinstall of data and operating system. Thanks again A1! read more

I had A1 Computer Service and Parts to update my server computer. A Job well done and as specified. I recommend their services.

Kept me well informed throughout the entire process! Awesome first remote experience!

So rude I don't get it worst customer service ever. Well at least the guy working at 7:15 am I'm pretty sure I'm being spied on in this motel and I he did state they only fix compiyrto and my problem had to do with a mini computer I i understand its super early and it's not his exact expertise but you'd think if he worked in a computer store he'd at least listen to my very serious question and if he didn't know the answer tell me at the end instead of abruptly and rudely interrupting me I've already been getting spied on for 4 days and to have someone treat me like this when I was nothing but nice and polite he even hung up on the middle of me telling him thank you have good... The worst part is my computer really neefs to be fixed. Even if he couldn't answer my question of he was polite I would've come here... read more

I cannot thank Bob and A1 computer service enough!!! I am an industrial refrigeration technician and received a service call from one of my customers. When I arrived the plant was down due to the failure of the main control computers power supply. Nothing was open that early in the morning but I searched google and A1 popped up and said they were open (6:30am). I called, Bob answered, told him what I needed and within an hour I had the parts in my hand. I got the plant back up and running and back in production. A1 Computer service literally saved my customer $3.6 MILLION in down time that day!!!! Thank you A1 computer service...you earned yourself a loyal customer!! read more

A1 Computer Service & Parts - IT Services & Computer Repair Near Me - Riverside, California

Had a problem with accessing programs that had not been needed for over a year. Called Bob and within minutes he had everything working as it should. Highly recommend A1 Computer, Thanks Bob read more

I would recommend Bob and A1 to anyone in need of home computer repair. Bob was great about thoroughly explaining to me how he went about repairing and enhancing my laptop. He is knowledgeable, communicative, and caring about the job at hand. read more

A1 computer did an impeccable job to my dell laptop, my hard drive had failed so, I bought a new one and installed it, little did I know, I needed to re install window 10 . Bob was so, understanding that I needed my laptop for school, that he scheduled me in the next day. His service was awesome he picked it up in the morning at my job and dropped it off the same day in the afternoon. I came home and tested it to make sure everything was working. Everything is moving much faster and he even added some extra programs on there. Thank you so, much bob, I really do appreciate it . read more

So I have an issue with the USB ports on my less-than-one-year-old Dell desktop. Only four of 10 ports are detected and I know I need to get them fixed. I called Bob/A1 because I am approaching the date by which I need to renew my Dell warranty and I wanted to compare the price of fixing this problem versus buying a warranty. Well, the real issue is this: even with an active warranty with Dell, I have to spend HOURS on the phone with them and I still cannot get them to send someone out to fix the computer. They try every trick in the book to deny me service. Even when I bought the computer new -- and hadn't put one piece of software on the computer, there was an issue with the computer shutting down with no BSOD or any warning. I tried to get them to fix that but after 4.5 hours on the phone and seeing where they checked for error logs, I fixed the problem myself -- and it was in their (Dell's) initial software build. So, I asked Bob/A1 for a quote to fix my USB issue and he talked to me for 42 minutes. I don't know yet if I can fix this issue on my own with the generous advice he offered me or if I will need to get a replacement USB card installed in one of my expansion slots. But I DO KNOW, now, with his help, that I will be saving my money for specific fixes rather than throwing away money on a warranty with a manufacturer (Dell). Seriously, Dell's entire business model is based on wasting enough of the customer's time so that they go away without ever getting anything fixed. Bob said he is Dell certified and he said if I spent enough on a Dell warranty I might get better customer service. But he also explained to me what he felt was the likely problem with my USB ports. That was SO MUCH MORE than I got from the person at Dell whose first language is far from English (and I am not being racist since they speak more of my language than I speak of theirs). Still, the help and advice I got from Bob was spot on. And, whether I choose to have him fix my issue now or wait to use him later, I will be using his service and giving him my money in the future, rather than handing it over to Dell. read more

My work computers motherboard went out. It had my payroll software on it and payroll was due on Wednesday! The back up we had wouldn't work. We turned to Yelp to find someone to help with data recovery at 7pm on Tuesday night. Bob replied immediately! I told him about the bind I was in. He offered to do the work that night! I was able to get him the bad computer within 30 minutes. Bob went to work on it. He called me to go over a few things when he was doing the data transfer. I was able to buy a refurbished tower from him instead of buying a new computer. His wife delivered the computer to me the next day!! I plugged the pc in and was able to process payroll just in time. I couldn't have done it without Bob at A1 Computer Service and Parts. I really appreciate that he was willing to work after hours for an affordable rate. He saved me from having some upset employees. In this time where good service is hard to come by, Bob proved that amazing service still exists. Call him for any computer needs!!! read more

Spoke by phone to Bob about a printer problem I am having. Bob mentioned he does not deal with printer problems and I fully expect#d that would be the end of the call. But no! Bob spent quite q while suggesting several ways I could fix te problem myself. This is more than bare-minimum customer service...and I am not even a customer! It is a pleasure to applaud such a business. read more

Ai Computer, synonymous with the one and only, BOB! By far the best! He's chief geek and computer fixer, with an A1 rating from yours truly! Bob's definitely got everyone else beat on service and price. read more

Add another 5 stars to this review for a total of 10!!!! PLEASE DON'T STOP READING HERE, KEEP READING ON!!!! I had one person I relied on to handle all my computer issues and question, but since then that person was offered an amazing job opportunity with Amazon so I had to find someone else. I was searching for a trusted, educated computer repair person and I stumbled upon Bob's business on Yelp after reading reviews. I am so amazed with the service he provided to me!!! From day one of me contacting him, Bob was HONEST AND UPFRONT with me. Did you catch those capital letters?! That's right, he tried offering his services to save me the most money while at the same time catering to my needs and finding the BEST SOLUTION. During the entire process, Bob's customer service was above and beyond exceptional...from dropping off my computer, to calling me with updates and providing status, to picking up the computer and personally showing me everything he had done. His level of experience definitely shows through our communications. The best part? Don't let level of experience fool you, because Bob actually keeps up to date with the times and explains what programs/apps are most popular and beneficial in our modern day. Sometimes you come across techs who are just behind in the past....not Bob. Plain and simple, if you need someone you can trust, Bob is the way to go. I promise you won't be disappointed. Thanks Bob for everything, and we will keep in touch! read more

I had a lot of computer issues in the last two years because I work from home and use my computer a lot. Bob from A 1 Computer Consulting check out my computer issues and recommended the right softwares for my desktop computer and I and was very detail on what I needed to maintain the life of my desktop computer. He is very nice and somewhat affortable and he completed the job as he said he would. If the time is running over he will let you know what the fee he will charge. I recommend Bob to anyone if they are having computer issues. read more

I got my water damaged digital storm gaming pc fixed and ran like new In same day repair! Highly recommend, bob responds fast and answers all of your questions read more

I liked the fact that A1 was willing to work on my home office computer. Many companies don't want to be bothered by small single computer jobs. Other companies require that you bring your computer in to them. Since I use it for my business, being without it for a day is a real problem. Bob was able to remotely view my computer and do the work that was needed in less than two hours. He downloaded various security software and custom configured it for me. A simple hourly charge took care of everything. read more

For anyone choosing a computer repair service, I would highly recommend starting with a call to A1 Computer Consulting. I called A1 after experiencing problems with my five-year-old Samsung laptop. Over the phone, I was able to describe the problems which occasionally prevented the computer from starting. I, like most people, have a limited knowledge of computers and Bob was able to walk me through the potential causes of the problem, what solutions might be available to me, and the respective costs of said solutions. This preliminary over-the-phone consultation is what led me to believe that my computer would be in good hands with A1. Bob conveniently picked up the computer the following day and began working by safely backing up all the content and examining the hard drive which proved to be in failing shape. I was kept updated throughout the duration of work and within a surprisingly short amount of time, Bob delivered the laptop to my home with a new hard drive. Since taking the computer to A1, it has run as if it were new. I am beyond appreciative. Should I have any problems with any computer I own now or in the future, A1 Computer Consulting will be the first service I call; a process which is only made easier by the fact that a great deal of computer problems can be fixed by A1 remotely. read more

Repaired and delivered what I thought was a useless laptop. Now being used as a extra utility workstation in our office.

I can strongly recommend the A1 Internet Security & Utility service with 16 of the most popular FREE programs, Bob installed these on my daughter Caroline's computer last year. She is a student at a school that utilizes laptops for all of their assignments, so it was important for me and her mother that she have a computer that works all the time and remains as virus free as possible. The Internet Security & Utility service helped to provide the peace of mind we needed. Bob has also been very responsive to my networking group whom I shared his information with. They have all been very satisfied. Thanks Bob. read more

I had found A1 computer and consulting through the YP ad, called him 1/2/17 was trying to solve the issue over the phone but couldn't so had him come the next day. I had an issue with my wifi repeater/hotspot connected to my router. Bob showed up was able to fix the issue with in the hour and 15mins and I was able to use my 1st time client 10% off coupon with no issue. I like Bob for his knowledge, response time, and him willing to save me money. There were many times where he was looking out for me by saying if I do it this way it could cost more instead of just doing it and charging me more. Highly recommended. read more

My laptops hard drive was completely wrecked and that same morning I explained the issue to the guy over the phone. He was extremely helpful and very knowledgeable in what he's doing and was super kind. Within a few hours my laptop was picked up, fixed and made even better than when bought, and returned to me for a great price based on the work needed. 10/10 would recommend for fast helpful service. The guy is also very nice and friendly. read more

I would certainly use Bob again. He came to my home the same day I called to help me set up my security cameras DVR system so I could view it remotely on my iPhone. Once we had all the information, set up was complete and now I can view my homes security cameras while away from home (at work,on vacation, etc.) Bob was very thorough and didn't leave until everything was done to my liking. THANKS BOB!!! WELL DONE read more

2.5/5 but rounded to 3. So this is my honest review of A1 computers. I had my computer looked at and worked on here a few months back, but finally got around to writing this review after much deliberation. First let me start by saying that I appreciate how prompt and professional the whole ordeal was. I had my PC taken to another shop before this, and the service there was absolutely horrible. There were good aspects and those i felt which could be improved about this place. I like the idea of having 16 "free" programs installed (even though you're paying for them either way) however, i don't agree at all with having a time restriction to purchase them under the premise that the deal is too good to pass up, nor do i agree with having to pay for them to be reinstalled in the future. I highly suggest before going to any computer place that you as a customer do your research on whatever symptoms your computer is experiencing, as going to a shop may not even be necessary. After having my computer brought back to me, and paying 300 bucks (100 for the "free" programs, 40 for the "installation and verification" of steam and java and 160 for windows reinstall), i noticed the issues my PC had resurface almost immediately.In any case, the main thing that i felt this place did well was actually go in depth on what could be wrong and run extensive tests, and tell me possible problems and solutions (in my case there were two failed motherboard tests, and i opted not to replace it as it would have cost me another 300 bucks which i did not have at the time, not to mention i was told that those two failed tests did not "seem" to affect performance, and if i was to take my computer in at this time, i would get charged the other 300 bucks again to do the same thing. I understand that computers are complex and there could be a myriad of issues that could cause performance issues, but i highly recommend before you go to a computer shop that you guarantee that you can fully trust them, do your research on what could be wrong, and make sure that you won't be charged to do something that won't fix the issue you're experiencing. 2.5/5 but rounded to 3. read more

Complete Rip OFF!! We asked A-1 worker Bill to fix our server, which had gotten a virus. He was asked to retrieve our corrupted files. Not only did he take up 7 hours for 2 days but instead of fixing the files, all he did was install a bunch of antivirus software and didn't fix the problem! $1,300 for a problem that wasn't even resolved?? No thanks. read more