This our first time renting an RV, Carlos did an excellent 101 on how to operate the vehicle and…read morethe 'home' part of motorhome. Chris was very patience asking rather naïve questions. The whole process was very transparent. Was enough to win our business again. But we got into trouble twice, we hit a diamond road sign (which was not visible from the rear view mirror) and we were hit by another truck on the avenue of the giant which broke the driver side mirror. We duct taped a plastic mirror purchased from NAPA and completed our trip. We reported the incidents to AdventureKT (Which you always must do, it is not only the right thing to do, also it helps you and AdventureKT both to handle the situation, no one likes surprises right, when you are an adult :)). When returning, Chris took the video and picture of the slightly damaged vehicle. And told me they will follow up with me later on. We took outdoorsy third party insurance, where we hit some roadblock. But Chris and team went above and beyond to work with me, because if outdoorsy didnt pay for it, it would have been our responsibility. They kept in touch throughout the process and at the end with their help, outdoorsy approved the repair. This is very important, because it was on of the situation where AdventureKT was in loss, they couldnt use the vehicle for few days. But Chris kept his cool. One day i was upset and I was close to loose my cool, but Christ was professional with his assuring voice and did whatever he promised to do, in this not so ideal situation. Will rent from AdventureKT again, but do read the fine print of the insurances, which I was offered to purchase from outdoorsy.

The owner Brian couldn't have been more kind and accommodating in our unique situation…read more I would totally rent from them again!!!!

We had an awesome experience renting a trailer for a long 3 day weekend. Nestor was very responsive…read moreand helpful. His equipment was in great shape and he explained everything clearly. We will definitely work with them again in the future. Thank you!

The owner, Nestor Ramirez, was wonderful, friendly, and so prompt. After our truck broke down, he…read morehelped us tow our camper to our site. He arrived within an hour after we contacted him. When we reached our destination Nestor insisted on helping us set up everything for our camper, including leveling, power, water and drainage attachments. Nestor went above and beyond and his cost was more than reasonable. Though we did not use him for his primary services, we wouldn't hesitate to recommend him to any friends or family looking for camper/trailer rentals.

This is my Third time renting here and every unit I got has been awesome! Jae's service is…read moreabsolute top notch, He cares very deeply about your safety really puts me at ease knowing that I'm with someone who knows what they're doing when towing. Rent Here, you owe it to yourself and your family.

If I could give JaeBug Trailer Rentals 10 stars, I would! From the first interaction to the very…read morelast, this small business exceeded our expectations in every way. We own a travel trailer and a 5th wheel, but our tow vehicle was out of commission. Despite this setback, we had a camping trip planned with a few other families. We reached out to JaeBug Trailer Rentals and received a response immediately. Booking was super easy; they were incredibly accommodating, especially since we had many moving parts and I can be a bit high-maintenance when coordinating these types of things with other families. We rented the 36' Genesis Supreme toy hauler, which was in pristine condition! Even though we brought everything from our travel trailer, they provided all the necessities and even had the beds made up. It literally came with everything you would need as a starting point. Where we were camping, it was HOT (high 90s to the 100s) during the day, and the A/C was amazing! The "master" bedroom had a REAL mattress; it was so comfortable, I didn't want to get out of bed. Not only was the trailer itself fantastic, but the customer service was also exceptional. The team at JaeBug Trailer Rentals was always available to answer any questions and went above and beyond to ensure we had a perfect trip. They even provided thoughtful touches like extra blankets and kitchen supplies, making us feel right at home. The process was so easy, I'm seriously considering never taking our trailers out again, selling them, and just using JaeBug Trailer Rentals for all our future trips. Their prices are reasonable, especially considering the high quality of the units and the outstanding service. I can't wait to rent from them again, even though we have our own trailers. Thank you, JaeBug Trailer Rentals, for making our trip unforgettable!

Chad was very attentive he paid attention to detail of what my group and I were looking for. We…read morewere vary satisfied with the service and the Rv's. The Rv's were very clean and in tack, everything inside the Rv worked properly. Whenever we had a question he was always available. I also had the opportunity to enjoy their golf cart. El cajon RV rentals made our vacation go very smoothly and we will continue to do business with them moving forward! See you next year.

Do Not Rent From This Company We rented a travel trailer for…read moretwo weeks over the Fourth of July holiday and paid for the reservation a full year in advance, expecting a seamless experience. Unfortunately, it turned out to be one of the most frustrating rental experiences we've ever had. The trailer was delivered over four hours late, despite being told the latest delivery time would be noon. During those four hours, Chad was extremely difficult to reach. He rarely answered calls or texts, and when he did, he repeatedly told us they would be there "in 20 minutes." As a result, the first day of our vacation was essentially wasted. Before our trip, Chad also offered to include a Starlink, charcoal BBQ, fire pit, and outdoor rug at no additional charge. None of those items were ever delivered. When the trailer finally arrived, it was not in the condition we expected. We were later told it had come directly from the cleaners at Campland and had been cleaned, but it still arrived dirty. The entry door lock didn't work, and several windows were missing screens. These aren't cosmetic issues--they're basic maintenance items that should have been addressed before renting the trailer to customers. The first week of our rental was spent dealing with one issue after another instead of enjoying our vacation. My assistant contacted Chad during the rental to discuss a partial refund, and he initially seemed receptive. A few days before checkout, we followed up and were told any refund would have to be discussed after the trailer was returned. After checkout, we requested a 30% refund to account for the delayed delivery, missing promised amenities, trailer condition, and the lost vacation time. Chad refused, saying the issues were "minor" and didn't justify any compensation. I then asked to speak directly with the owner. Chad refused to provide the owner's contact information, stating that the owner, "John," was on vacation and that he wasn't allowed to give out his information. He said the owner would contact me, but I have never received a call. One additional concern was being asked to pay through Venmo, which felt unusual for a business transaction of this size. I truly hope the owners of these trailers know how their equipment is being represented. If I owned one of these RVs, I would be disappointed to learn it was being delivered in this condition and accompanied by this level of customer service. Unfortunately, based on our experience, I cannot recommend this company and would not rent from them again!

DISASTER I brought…read moremy RV to J's RV to remount my grey water tank. The result was very sloppy, unprofessional, and incomplete work. I requested a $500 refund to cover the cost to fix the issues. The owner Jason refused, and requested I bring it BACK to him to correct and finish the work? I have ZERO faith in J's to correct the issues they caused. Sloppy and Incomplete work includes: 1. The tank was mounted unevenly (is not level) and much lower than original and in comparison, to the black tank next to it. (As a result, will not correctly monitor water level) 2. The drainpipe is now lowest point of the undercarriage and easily dislodged if something hits it. 3. The shower plumbing was left exposed easily accessible to mice/vermin. 4. A gaping hole was left exposing the freshwater tank and plumbing also accessible to mice/vermin. 5. J's could not get the tank sensors and level monitor to work. Turns out the wires and ground were out of order. I followed the pattern on the black and freshwater tanks and now works fine. Go anywhere else! JB

Poor customer service or lack of by Mgr/sales rep, he was more concerned about going out of town…read morenext day. Was there on a Saturday and said he'd get back to us that afternoon, despite calling and leaving messages, never heard back so went to BLUE COMPASS RV Monday and had GREAT service.

The luxury of having a trailer is amazing. Having it delivered and set up by SoCal trailers was a…read moreHUGE plus! All we had to do is show up with our supplies. Reserving the trailer was very simple as well. Invoices were sent directly to my email. Clean up was very simple. Packed our stuff up cleaned up and headed out. The crew came to pick up the trailer. We only rented for two days at campland by the bay. It was a rainy day on our last stay. And the heater was out of propane. Which really sucked. Especially since we had babies with us. Unfortunately we couldn't refill our propane because it ran out at 11 at night. And the place to refill in the park was closed at 9. So we had to make the best of it and sleep in jackets and double sweat pants.

We just keep coming back to them. Great customer service, Great Trailers, and the Best Family…read moreBusiness to work with and rent from. They go above and Beyond to make sure you have a great experience renting from them. We don't rent from anyone but SoCal Trailers.