The incredible service and quality that this place does it's amazing, fast response, and efficient. Went to get a new lock installed at my business within 20 minutes he was here within 30 minutes. He was done. Now, that's what I call customer service. I would highly recommend this business if you need any lock related stuff read more

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Great customer service. Very professional and they do a good job. I highly recommend them.

When calling their number you'll get a voicemail to tell you to text it instead. They were incredibly responsive and texted me before the message ended. I had a lockout and they came within 30 minutes and solved the problem within a minute upon arriving. Very pleasant service and reasonable rate in a jam. read more

We just shopped around (and got some very ridiculous prices!) until we landed at BJ Lock & Key. We are a COMPLETELY satisfied with their service --especially since we had an emergency lock situation (non-car related)! He was friendly, efficient, did not jack up the price and made sure we good to go. HIGHLY recommended--he explained what he was doing and took pride in his work. I don't get any "special discounts/Yelp and we blah blah blah" or any of that jazz to say this (your girl will never do that mess!!); bookmark this and save it for the inevitable rainy day! read more

Josh came through quickly and helped me get my car unlocked And even programmed a car key for me on the spot. Highly would recommend their service. read more

BJ Lock & Key Service - Keys & Locksmiths Near Me - Los Angeles, California

Great selection on keys they have sports, characters, countries etc. But customer service from the lady who works (not sure if she's owner) needs some work. No greeting when arrived, felt rush and experience some attitude. Maybe she was having a bad day or maybe she just did not need my business. If you need quick place to get copies of keys heres a place just hope the lady is having a good day. read more

Not pay attention to what I was doing , I lock the keys in the car . I was so mad at myself but I search for a locksmith that was close to my house. BJ Lock Was there in less than 10 mins after I called . I would recommend them highly. Thank you To the staff and to driver that came . read more

I found BJ Lock & Key Service on Yelp, and I'm so happy I did. Tony arrived timely while wearing his mask. He was professional, courteous and followed the COVID-19 protocols, at all times. After diagnosing the problem with the lock on my screen door he patiently answered my questions then finished the job in a jiffy. He then took the time to provide me with important information about my lock. The company I purchased this screen door has gone out of business and Tony gave me advice on what to do going forward if I experience additional problems with the screen. The next morning I realized I misplaced or lost my gate key (driveway) and needed new keys made immediately because my tree trimmer was there waiting entrance into backyard. I called Tony, explained my predicament and he responded within 20 minutes saving the day. Trust me when I tell you, you can't go wrong with this company. Thanks Tony! read more

Tony came to help me with changing that locks on my building. He was available for me right away, he was straightforward with his price and very fast. These guys are very honest and professional I highly recommend them. read more

BJ Lock & Key Service - Keys & Locksmiths Near Me - Los Angeles, California

BJ's is one of our most important partners in our property management and brokerage business. They are reliable, professional, ethical and fairly priced. They have been there for everything from tenant lockouts, to re-keys, to foreclosures and eviction/Sheriff Lockouts. We are so fortunate to have found such a great resource and recommend them to anyone who needs a locksmith partner or one-time resource. read more

Just going based on a phone conversation here. I was so happy that someone actually picked up the phone and was willing to provide quick service, but the lady who was on the phone with me was so mean :( she hung up as soon as I said I would call her back as soon as possible. I don't know, I just think some customer service is necessary for a successful business. Now I'm uncomfortable to call back even though I heard that the actual locksmith is an angel. :( please be nice to people who are nice to you :( read more

So, I needed to get a second key cut for a recently bought used car that only came with one. After getting no service (and a low-key rude phone brush-off) from a much higher-rated locksmith a few blocks away, I gave this place a try. Small, no-frills, round-the-way, Mom-and-Pop-type operation. Guy behind the counter cuts the key, takes my $2.50, and I leave. Try the key in the car - no dice. Bring it back, just to find out that there is a chip in the key that must be programmed in order for it to work in the ignition (did I mention that I am about as car-dumb a guy as you are likely to meet?) Guy tells me it'll cost $150 and take about 30. I go for it. Bring the car round back (Said Mom-and-Pop are in the back room watching TV) and head next door to Tam's for breakfast. Not even 25 mins. later, my new locksmith comes and gets me - the key is ready. I pay the man, drive off and never look back. Long story short, they got the job done, and I got some huevos rancheros for my trouble. All in all, a good morning. read more

I heard about this place because they have Hello Kitty keys here, and my BFF and I are Hello Kitty fanatics!! So I stopped by on Monday 6/27 at about 6:30p to see if I could get some keys made and to have my locks all keyed to the same key. I walked in and spoke to a lady who said they could re-key all my locks, but I would need to bring the locks back another day because they were closing... Ok, no big deal. I will bring them back the next day. I called the next day at 5:40p to see if I could bring in the keys and spoke with a male (the owner) and he informed me that it was too late to bring the keys in because they were closed for the day!! I asked him did they change their closing hours daily because yesterday I spoke with a lady who told me they close at 6:30 daily... He rudely replied that they close between the hours of 5:00 and 6:30, but today they were closing early because no one was on call??? WTF!?!? Who has closing hours that vary a hour and a half.... After that conversation, I decided that I didn't want to do business with these people because they seem real inconsistent. Being a Customer Service Manager at a bank, I believe that delivering great customer service is # 1... SO if your looking for that, go else where!! read more

Helped me fixed my trunk cuz I didn't have a key .. Omg did it less then 20 mins .. and for 35$.. Amazing price n even fixed my trunk to open in from my driver side .. read more