My fist yelp review ! Anyways. My boyfriend and I decide to drive out to pismo beach / LA for his birthday and decided to do some atving. We looked over many places and he decide to go to BJs. Good choice ! We didn't make reservations, the girl at the front desk was really nice. We decided to take our own transportation to the beach, only for my car to get stuck in the sand lol, luckily the guys at BJs help us park and got us out of the sand. Thanks guys ! As for the atving SO MUCH FUN ! Overall we had a great experience the people were really nice and it was all worth it. Can't wait to come back and do this again ! read more

BJ's ATV Rentals - ATVs - Motorcycle Dealers Near Me - Oceano, California

First experience at BJ rentals was amazing,great customer service and good atmosphere will definitely be coming back. Thank yoy

We rented 2 ATV for 2 hours and it was great. Our ATV were in good condition and the customer service was great and the staff was very friendly. read more

Waited in line to sign papers and were told they couldn't take us because we were too early (even though it says to show up early) so we had to get back in line and wait again. Once we got out to the dunes, one of the quads stopped working so we called and sat for an hour waiting for someone to show up. Waisted the majority of our time. Everyone around us seemed like they were having a great time but I feel like ours was a waste. The guys in the dunes were really nice but I was disappoint it took so long to get help. read more

Really helpful staff at the main office and on the beach. Good prices and used yelp to check-in and get a bandana. We got stuck and the staff were so helpful in coaching me how to restart. read more

Had a great time with 3 of my friends. One of the quads stopped working and they thought it was possibly a blown engine. They held the deposit but called back hours later to say everything was ok and our deposit was being refunded. I bring that up so you understand that they aren't crooked. They could have blamed it on us and lied and kept our money but that wasn't the case. Thank you BJ's for being an honest business. Mary aka Sandy aka Wendy aka Lupita is a great lady. She was our transportation to the ATVs. Very friendly and provided us with helpful tips and we had some good laughs during the drive. We'll definitely be back! read more

Fun..Fun..and just Fun!!! I would say I have spent the best couple hours here at the Pismo Beach Sand Dunes. We first had to go to their office which about a mile away from the beach to get the reservation. We used the Yelp check-in offer to get one free gas service. Yay!! The registration ladies were very nice and helped us out quickly get all forms and payment done. On reaching the beach, they had a transportation to the place where the ATV were present. The ATV were well maintained. Although I was a bit nervous at first, the staff was very helpful. It was great to ride over the dunes. A must try!!!! read more

For the first time we went to that place where they recommended me first time I felt discriminated and at the time they made me and my friends stupid for a worker in the office and worst of all that she seemed to be a Latina in my life I recommend them and I I return to that place in second the ATV that they gave us were too old the guys that work giving the ATV are very good and the man that we transported to where the ATV is very good to him I give it 5 stars but the first imprecion counts and I thought a lot about doing this review For my part I do not recommend this place we will return to have fun with my family but we will go to another place where I do not believe myself discriminated and my family is not discriminated against by any way or a stupid Latina who does not respect that less this time I was very patient but will not see a second time read more

Arrived two hours before our rentals were booked. waited in line for over an hour as they let people who showed up after us cut in front. Definitely do not recommend anyone come here. Go to any other rental place other than this waste of your time. read more

If I could give them no stars I would. The service is unbelievable and I wish they could take care of their customers. Our ATV axle literally broke and no refund or apologies. In the real world business owners would like to take care of their customers and either apologies or some sort of discount. NOPE! Also, their ATV's are all old and rusty and would NOT recommend using this company. There are so many others with new ATV's and cheaper. It's funny how they say that they like NICE YELP reviews yet they treat their customers that give them business like sh!t. The only two nice folks were the young blond who checked us in and Mary who drove us to the ATV. Besides that I WOULD NOT RECOMMEND using this company. read more

#1 Beat Price best service very friendly helpful staff. Helped us with our van when it got stuck in the sand.

ATVs on the sand dunes is a MUST if you're in the area. This place has the logistics all worked out. So simple if you make a reservation ahead of time and they'll pick up right at the entrance to the beach area and drive you down to the location on the beach. They give you a quick lesson on how to operate the four wheelers, and then you're off. We had no problems with the equipment, the price was affordable and well worth it, and everyone was super nice and helpful.. GREAT EXPERIENCE! read more

I would have given them 5 stars but I always believe that there's room for improvement. Looking forward to seeing if they can deliver the service this well for a second time. read more

BJ's ATV Rentals - I'll be back (In my Schwarzenegger voice) - Motorcycle Dealers Near Me - Oceano, California

WORST PLACE!!! We were pointed to a crappy old ATV that doesn't have a back protection board behind the feet. The training staff was extremely irresponsible and didn't tell us anything about this. Two of us got really bad injured because the feet fall into the gap and caught by the wheels, and the entire backside of the leg was skinned. And their beachside staff were joking at our bleeding legs. I took photos, we got the only one that doesn't have the back board, and the staff said "it's just an old model, every car is different, every car is dangerous, I've been injured too, it sucks, but you signed the wavier, so is not our thing. We don't do refunds and we don't have firstaid" HOW HELPFUL, JERKS!!! The wavier doesn't say anything about your crappy malfunction junkyard cars!! read more

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They messed up our reservation. We reserved 10 400s and when we got there to get our ATVs, they said there were no longer 10 available. The person who did the reservation made a mistake. The lady at the front desk was nonchalant about the mistake made and did not apply a discount for their mistake. Poor customer service. The people at the front desk do not care about their customers. read more

Had a real smooth experience with bj's rentals.my girlfriend and I got to pismo with no reservations and within an hour we were out on atvs hittin the dunes. The staff was very friendly. Great prices and will definitely go through them again next time read more

Excellent customer service and a memorable experience. Used BJ's rentals twice and have been happy with their service each time.

The best time my mom and I had all weekend! First time in Pismo and first time riding ATV's. Wow! BJ's completely took care of us. We went in without a reservation but they were able to fit us in the next time slot. Eva & Sherry are the sweetest. Thank you girls for helping us! Also the guys on the beach rock. Definitely worth another trip. read more

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Had a great time paid 164 for 2 hours for 2 people 200 deposit but felt like we were out there all day... worth every dime read more

BJ's ATV Rentals - Motorcycle Dealers Near Me - Oceano, California

Honestly great service and even better deals. They suggested to come during the week and come in early to take advantage of there deals!

Great service and good prices. They have really cool atv equipment available too. Make sure to get the early worm deal. read more

BJ's ATV Rentals - Motorcycle Dealers Near Me - Oceano, California

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Our first time here and we had a blast!! I really appreciated John. He really took his time to explain how to use the ATV and was very friendly. I would defiantly recommend read more

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Just finished a two hour rental session with these guys today. Check in was a breeze as i read the information from their website and used these reviews for help. Samantha checked us in and pretty much told us all we needed to know. I make a request for a reservation through their website. When they give u a call to confirm, there will be a $100 deposit required ( it'll be credited to your overall bill ). You get to their main office, sign some papers and get fitted for a helmet/goggles and then you'll get directions on where to go, to get your ATVs. The guys helping us get our ATVs set up and how to properly operate them were awesome and informative. Overall it was a pretty fun and enjoyable experienece thanks to the staff at BJs. Not sure if they are the cheapest or whatever, but it was all worth it. Tips : Check in on yelp and get the gas fee waived. Deposit is required when you sign your papers at the office, use cash you'll get right back when you're done read more

They cheat with people. While booking at their shop, they asked us if we need automatic or semi automatic and they do not mention at all that automatic is 150cc and semi automatic comes with 250cc. They try to fool by saying that it's same price and we opted for automatic and when we asked her to change to all of them semi automatic, she didn't change it by saying that you will be able to change at the location anytime between both of them. It does not matter and she smartly didn't change But the reality is after reaching to the beach, their workers who manage rentals and stuff directly tell you, you will only get what you opted for. Very rude! After reaching to the beach, we tried and spent lot of time by calling them for the same. But no respone Go some other places .. read more

Excellent service from Mike. ATVs ran great - lotta fun. Ride hard ride fast! My flag broke and mike fixed it and got us extra hour

We had so much fun for our first time! We went on Easter weekend and were sure that it would get a little hectic but was so much fun. I made a reservation a week in advance which saved us a huge headache. Sherry and Jordan were super helpful and patient, even though we knew they were overwhelmed with people coming and all the paper work. Their directions and instructions on the dunes were super thorough and clear. Once we get to the dunes, our driver was super funny, which helped ease my nerves because I was super scared. All the atv's are in decent shape, but it's a tourist attraction so it's obvious they've had plenty of fun. This experience was so much fun! Everyone should do it if you're in the area. It gets crazy in the dunes but mostly with the regulars. If you're aware of your surroundings, you'll be fine. Would totally do it again. Everyone should. read more

So I rented a two seater rhino for an hour for me and my wife since it was our first time out here (did online reservations so checking in was quick). Great service! They even helped me find my iPhone when I realized that I lost it. Thank you so much to Kwen and Paul for their help and to the management for helping me out! We'll definitely come back again! read more

Visited this place back in September 2016 and it was a pleasure. Great customer service, very easy process and informative. We got there around 9, and so glad we did, we didn't have to wait much to be helped but It was super busy When we got back to shop to pick up our deposits which was around noon. We were first timers and the two hour rental was enough. Wear think layers, as it can get pretty warm out there. There is a deposit-security fee but it's not much. It's also better to pay that in cash, and not with a card, you get your cash back right away instead of having to wait on the hold through bank card. I will rent from here again next time I visit Pismo! read more

Super fun! Forget about the price; it costs but you will have such an amazing time. Seriously what are you waiting for? Give them your money and do this! Right now, no not later now.Have fun be safe read more

Mike and John are awesome and great at customer service 5 stars all the way!! Definitely coming back again! Great job guys!

Best Rentals!! Super easy hassle free and great service! Thank you John, Mike, and Quinn for the wonderful customer service.

Mike,John, and Quinn helped out on our first time atv riding. We had a huge group of 14, which is hard to manage. They were courteous, professional and helpful. Thanks guys! read more

Just a great experience from start to finish. Read and called several option the area. Bj's had the most flexibility. Options for all ages. Flexible times. The staff was friendly and helpful. The ATV's were great. We even got our dog in a 2 seater. Everyone was super friendly. The kids had the best experience ever. read more

A business is only as good as the people you have working there - with the many options in the area, if not for my conversation with Lucy on the phone, I'm not certain I would have ended up here. Jenny (with a Y) is even lovelier to deal with. I could not have hoped for a funnier, more caring, and courteous young lady. Hey Jenny, quick question- give me a call - You ladies are the best ! Yours truly, A.B read more

BJ's ATV Rentals - Motorcycle Dealers Near Me - Oceano, California

Everything about my ATV experience was awesome, except for BJ's. They have zero customer service skills. They treat you like cattle and don't explain how everything works clearly. After you come back in from riding they "inspect" the bikes. They (a nineteen year old) told me I bent a steering column. It looked fine to me (and the 10 guys in my party, including engineers) and looked like every other bike out there. They even admitted that they send the bikes out in the condition that my "broken" bike came back in. However, they forced me to pay for the broken part. Frankly, there was nothing broken. They just picked me out of the group and decided that they would charge me for a part that has many years of wear. I looked at the bikes and they are manufactured in 2006. They are all extremely worn and damaged. There are many other options for ATV rentals in this area so take your money elsewhere. EDIT: I would like to add, after reading the comment by the owner, that these people are also not truthful. They claim that 4 people rolled the ATV's and that they only charged one of us (so really they cut us a break). This simply is not what happened. If they want to pretend on Yelp to save face, fine, but you don't fool me and won't ever again. read more

First, I'd like to say that I rarely leave reviews unless I feel like there is important information people need to know. The experience started off pleasant with the workers at the shop. When we got to the beach to pick up our atv's. The "trainer" was extremely rude when we asked a question. One of his response was, "I don't know what to tell you. I said it 4 times". Whhaaaa??? Another incident was when we return our atv, I fed one of the workers dog water and he said, "I don't know what you have, don't feed my dog" in a rude tone. Couldn't you have said it in a nicer way? Anyways, the atv experience itself was amazing but the people are horrible except for the people at the main shop. As mentioned before, the people at the main shop was awesome. We returned the atv late but the people did not charge us. To be fair I am giving 4 stars only because the people at the shop are awesome. Please like this comment so people are aware. read more

I have mixed emotions about BJ's ATV Rental. I thought the price was appropriate, $45 for 2 hours on a Yamaha Grizzly 125. I'll probably want to upgrade next time though. We had parked our car in their parking lot and took a "shuttle" to the ATVs. This "shuttle" was some guy's truck filled with sand and a not-so-friendly dog. It was pretty dirty. The second time we rode the truck back to our car, I noticed a fresh wet stain on my seat. I wouldn't be surprised if Homie (the dog) had peed there... Anyway, I had a great time with my ATV, however I couldn't accelerate fast enough to go up larger dunes. That's why I'm going to go for a larger ATV next time. My friends and I stayed together since there is no one out there to help you if something happens. Well, something did happen. All of us were crossing this narrow area, but my friend didn't speed up enough. The right side of her ATV caught the edge of the hill and it threw her off. Somehow she was able to land OK, but her ATV was upside-down and basically on top of her. She was holding it up when I got to her. I came down to hold up her ATV so that she could get out from underneath it. I let go of it as soon as she got out and it just rolled down the hill. Both of us flipped it right-side-up, but saw fuel or some liquid leaking out of the seat. I was trying to open up the seat, but it wouldn't budge. My friend didn't want to take any risks so she asked for us to get help. Once "help" came, he just hopped on the ATV, drove it out of the ditch, and said to us "you couldn't do that?" Bitch, please! Ugh. Of course we could've done that, but there's stuff leaking from the ATV. And for that, it cost us an extra $25 for the "help" to arrive and $5 for a broken flag. He didn't even ask if we were OK. He just drove the ATV out of the ditch and took off. We all scrambled back to the base before our 2 hours was up since we didn't want to incur anymore fees. Service was not that great. Our instructor almost forgot to give us some safety speech before we were allowed to leave the 15 mph zone. I think I reminded him of it since I was going above 15 mph in their 15 mph zone. Of course... I wasn't told anything of the 15 mph zone until afterward. Also, I was given a helmet that was partially broken. The top lid of the helmet had plastic that broke off so it wouldn't stay screwed in. I didn't know this until the wind blew the plastic piece upward while I was riding. Annoying. read more

TL;DR - If you do not have a reservation, do not bother dropping in unless you like gambling your wait time. Last Sunday, my BFF and I decided that we would do a last minute Monday day trip to SLO to hang out at the beach and go ATVing. The following day, we did exactly just that and literally drove down at 8 AM from the Bay Area. BJ's was one of two places that I had bookmarked after doing some quick research on the best places to go ATVing. Because it was so last minute, I had tried to make a quick request in the morning to be contacted about reservations via e-mail, hoping that they might just take us in without reservation (or with if they got back to me/saw my request in time). Upon arrival, we stand in a single line of which we hear that they take reservations first only. Okay, that's fine, we'll wait till we're at the front of the line to see what happens. When we get to the front of the line (after 20 minutes of waiting already), the man asks if I have a reservation and I say no and explain that I had requested to be contacted but did not hear back in time, but that I understand given the short notice. Was there something that he could do for us given we just drove 3 hours down to do ATVing? No. There was not. He said that he takes reservations only first. I asked him, so does that mean that you're literally going to go down this entire line to check for a reservation, and that even if someone gets into line (20 minutes after I did) and happens to have a reservation, that you will take them first? Yes, he said. That's when I was extremely unhappy with the way that this business services it's customers. There's a single line that services both reservations and drop-ins, but priority will always go to those with a reservation. So basically if you're a drop-in customer, you're gambling your wait time by standing in line hoping that as he goes through each person in line, that no one behind you has a reservation. If someone by chance happens to get in line behind you, even though you've been waiting in front for the last 20 minutes (like I have), he will take that person first. WHAT THE HELL?! That made me so mad. You should either have two separate lines to service both (one for reservations and one for drop-ins) where you have a system for every reservation or cancelled reservation you have at a certain time, you'll take the next drop-in.... or some sort of system that I can understand what my sense of wait would be like!!! Or you just have a policy of reservations only. I respect and understand reservations but perpetuated long waits are not things a prospective customer would like to hear... My BFF kept waiting in line while I walked outside to give a quick call to another competing ATV company (the other of my one of two), and we were able to get a reservation at 2 PM instead of having to wait another indefinite wait time here. After leaving, to top off the bad situation, my BFF told me that she overheard the three ladies behind us making reservations (got the idea of making reservations from us but they didn't know we were calling somewhere else) and secretly called BJ's while they were in line, and made a reservation for 11:30 AM (time was currently 11:20 AM). They were speaking with the lady across the counter just 10 feet away and managed to book a reservation even though they were behind us... meaning that they would've been serviced next because they now had a "reservation" even though we've been waiting much longer than they have and were in front of them. Are you kidding me??? Props to you three ladies for playing the game well, but I am much happier to go to another business than to wait in a line at BJ's. For a place that prides itself in servicing it's customers, BJ's was a complete disappointment. I would not recommend anyone with the intent of a drop-in to come here at all. read more

I've been coming here for 3 years always renting ATV!!! Love them will be visiting soon with a big group as usual thanks ladies for always helping us read more

Fun had by all, helpful and nice staff! Easy to understand directions provided. 250s in good working order and easy to maneuver for my 17 year old daughter and 15 year old son. read more