We made reservations online and everything was ready when we arrived. We watched the safety video which had good information and then we were on our way to the dunes. Everybody was helpful and even made an accommodation for us to make the trip more enjoyable which we appreciated. read more

At pismo beach boardwalk amd hotels there is a flyer handed put for this place that states $300 for 2 hours but they charge twice the price stating " those flyers are from 3 years ago." They do not apologize and/or better yet honor their pwn companies ad handed out less than 2 miles away. Lots of hidden costs and staff not very nice. read more

Great service from BJ's ATV Rentals ! We reserved our ATV's and went to the office on the day of our rental. Sherri cheerfully and professionally assisted us. She processed 8 of us quickly and gave advice on what to expect. On the beach, Floyd promptly picked us up and drove us to the location. He was also very helpful. All the young men who provided the equipment and ATV's were friendly, you could tell they enjoyed their jobs. When we were driven back after our 2 hour ATV time (which was really fun!) we could see why - the owner was the driver and he was very engaging ! Would recommend read more

2 hours of ATVing for $68 because we had a 10% discount for group of 10. The price includes a $5 gas surcharge. The office is actually a few miles away from where you ATV. You pay at the office and pick up your helmets here. Then you drive out to the beach, which costs $5 per car. Learning how to ride an ATV took a good 20-30 minutes to become comfortable, but it was smooth sailing after that. The trick to not becoming stuck in the sand is to maintain a decent speed all the time and if it get a little bumpy, don't hesitate to stand up a bit. If you do get stuck, which happened quite often going up steep hills, you'll either need to downshift to gear 1 to muscle the ATV up, or go into reverse. I found a sweet location where we could gain some serious air and we went at it for about 30 minutes. Thankfully, no one was injured although a few people did tip their ATVs over. The staff was very friendly and accommodating. Breaking off the flags here don't cost you any extra money, as long as you bring the flags back to them. If I ATV again, I'm definitely coming back to B J's. read more

Atv was a blast. The directions given by the office was confusing because there are two desk and seems like one handle goggles and the other handle only atv. Comes to find out both desk was able to take customers. Also, the ladys at the desk had mix info, one said this and the other didn't. At the site it was straight forward and fun. Only improvement is customer service and making sure all employees are giving all correct info. At times we were unsure what was happening or what to expect. read more

Very deceptive pricing scheme. At time of rental, the company states they will put a $100 security deposit on the rental, which supposedly was refundable after return of the vehicle rental. This was to be signed off by the ATV company at time of return. I was notified by the staff in the return trailer that my rental paperwork is signed and I should get a return on the $100 deposit. Days to weeks have passed and I did not receive the deposit back despite having a signed deposit return form. Several phone calls to them after were left unanswered. Now I have to go through the process of having my credit card company investigate these excess charges. In addition, in hindsight this is likely why the company brushes off customers who want a receipt of deposit refund after returning the ATV. They make you go out of your way to head back from the sand dunes to the original rental location to get a simple receipt. However they brushed off the notion, stating "we always clear the refunds by the end of the day." I highly recommend looking elsewhere for a more reputable company. read more

Great people. Owner is a good guy. Property is a little dated, but rental equipment is top notch. They have an excellent location and service staff; with a little curb appeal they could really develop a top notch destination offering awesome times on the dunes read more

The service was slow, and the manager was a bit crass/aggressive with his employees, but the dunes were amazing and the employees were very friendly helpful. I recommend renting for 2 hours; it give you plenty of time to have fun on the amazing dunes, but any more time and you'll get sore and tired When you show up, be prepared for a bit of a wait. Having a reservation can speed this up, but even with a reservation, it was ~20 min before we got to the counter. Don't bother with any of the upsells, you don't need the bandana to keep sand out of your mouth and sun glasses work just as well as rented goggles to keep sand out of you eyes (they'll stay on, don't worry). Once you've checked in and gotten your helmet, you'll have to drive down to the beach or take a shuttle. Parking can be a bit of a hassle by the beach, lots of spots are 2 hours only and you'll be out for ~3 hours if you booked the 2 hour trip. We parked in a 2 hour spot and didn't get ticketed, but no guarantees. After you park at the beach, theres a free shuttle that runs fairly often to take you to the dunes. Once you get set up with your ATV, you'll be able to drive on to the dunes. They are huge! You'll have a ton of fun, but remember a few things: - Go slow over the tops of hills, sometimes it's a dropoff on the other side! - Don't waste your time in 1st gear unless it's a really steep hill, 2nd gear is good for going up hills, kick it up into 3rd, 4th, or 5th to get some good speed on flat parts of downhill. - If you get stuck going up a hill, DO NOT keep trying to go up, you'll dig yourself in. Reverse back, get more speed, and try again. - Driving over the dune "cliffs" is actually really fun. Take it slow over the top, then throttle up all the way down and see how fast you can go! read more

BJ's ATV Rentals - ATVs on the dunes - Motorcycle Dealers Near Me - Oceano, California

Went with my fiancée. It was fun. It's good one day time pass :) They have the entire thing very well coordinated. You have to go and buy tickets at their main location and from there you hv to drive to designated place. On beach you will find the guide/driver/person who will drive you to the ATVs Very smooth process. ATVs are good, we didn't have any problem. They also hv staff members everywhere in case you get stuck. I would recommend this to everyone. read more

The most fun we've had on/near a beach in a long time! The entire rental process was easy (we used their shuttle to go back and forth from the office). Bikes were nice and easy to operate. We went day before Christmas so place was relatively empty and we had a blast. First hour was just getting used to the bike sand etc. Second hour is when the fun really started since we knew what we could do with the bikes! I went with my college sophomore son and we both had an amazing time ... read more

My wife, 10 yr old son and I went Tuesday morning (9am), no reservation. Emily helped us out with the paperwork and helmets. From the store we drove to Pier Ave. At the end of pier is a small parking lot to the right. Coming early helped as the lot was almost full. But we were told you can park on the streets, no meters. We walked down a small ramp to the beach where Anthony was waiting with a trailer of ATV's to drive us to the staging area a little further down the beach. When we got to the area, Zack was waiting to brief us on the rules and how to ride ATV's as well as some pointers on the better spots to go riding. They were all very friendly and helpful and just took out the stress for first time riders. They offer a variety of ATVs, the ones for kids and people weighing less than 130lbs (no gears) aren't as powerful so be careful when driving these, there are deep holes you can fall into and the ATV just won't have enough power to drive up and out off. But there are a lot of flat areas you can drive around which are near the campers. All in all we had a great time and will definitely try to come back. read more

BJ's ATV Rentals - BJ's store front, Emily is so helpful and friendly. - Motorcycle Dealers Near Me - Oceano, California

Came to Pismo beach this past weekend and decided to go with BJ's because of their amazing reviews on service. Check-in went smoothly, pick-up and shuttle to the ATV's were on time (thanks Wayne), tips and instructions provided were helpful (unfortunately, I didn't listen very well & ate shit or should I say sand, literally). After the 2hrs were up, we got shuttled back to our car and realized the car keys were missing (thee worst thing that could happen while riding ATV's. Well not thee worst, at least I didn't sever a limb when I fell, but you get my drift). We called BJ's to dispatch the driver to check the back seat of the car which he did & on top of that he also scoured the sand where he took photos of us (no luck), Wayne drove all the way back to pick us up so we could search another area where we thought the keys might've fell. After 15-20 min. with no keys in sight, we took it as a loss and called the tow truck company to cut another key. The patience and assistance provided by Wayne and the rest of the staff was hands down the best service I've received in awhile. Although our day didn't end on a positive note. We had an absolute blast. Definitely will be returning back to BJ's to rent ATV's again. Ps. To the owner of BJ's - Wayne deserves a raise. That guy is awesome! read more

BJ's ATV Rentals - Perfect Day - Motorcycle Dealers Near Me - Oceano, California

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I realize we went on a busy holiday weekend, but honestly in all the lines we waited in both pre and post ride, was a total of 4 hours, when we only rode for 2. The check-in process was a complete unorganized disaster with a lot of people complaining in front and behind us in line. The staff were pretty un-professional, and were obviously overwhelmed and under staffed for it being a holiday weekend. Our reservation was for 11:30, and after over a 2.5 hour wait to get on our ATV's, we were finally able to get on them at 1:55, which meant that we missed our next activity reservation which was scheduled at 3:00pm because this entire process took far far too long. We had a great time for the 2 hours on the ATV's but when we got back to return them, we had to wait another hour just to turn in the helmet and goggles. Their process for check-in, once you are on the beach, and check-out is soooo awful! I don't know if it was like this for all the other ATV companies out there, but this experience put me in a bad mood for the rest of the day. Because we had a reservation time which was pointless, and the lines and their entire process was terrible, I give them only 1 star. There are lots of other ATV companies someone could choose on the beach, so choose wisely. This was highly disappointing. read more

BJ's ATV Rentals - Motorcycle Dealers Near Me - Oceano, California

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A friend recommended this place to check out since it was my first time in Pismo Beach. We booked an early appointment around 10am and it was a breeze to just get all checked in and given instructions. The HUGE bummer is if you didn't drive down there but opted to Lyft. The meeting point on the beach is NOT walking distance so once you get a Lyft TO the BJ's ATV Rentals facility, you'll need to opt for another Lyft to get to the beach. It's not that big of a deal but that was our biggest pet peeve. They were quick to tell us the instructions on how to use the actual ATV but it was super easy and understandable anyways. I was fortunate to get one of the newer models so those were a breeze. The prices are fair and they do have the deposit they want in cash. You'll have to lyft back to the place to get your cash back but I'm assuming if you do it via ATM card, you wouldn't need to make that extra trip back. Have fun! And pay attention when you're out in the dunes. read more

Very easy and very fun, definitely plan on going again! We got two hours and it was more than enough time. read more

BJ's ATV Rentals - Motorcycle Dealers Near Me - Oceano, California

Our first ATV experience was fun overall. However they need to hire friendlier ladies at the desk. I don't know if they own the shop, but they're absolutely trash w/ customer service. My sister's ATV kept dying so we called them. They blamed my sister saying she probably hit a switch & said that we should've been back already & hung up on her. First of all, how do we get back on time if one of our ATVs kept dying. We had to drive back to get my sister ourselves so many times just to help her restart it. & even if my sister hit a switch, maybe be friendlier & GUIDE a first time ride on what to do instead of being accusatory. So I called back & had to be an Asian Karen. Same lady who spoke to my sister said she told her she would send somebody out for us.. NO she didn't because she hung up on my sister. She then interrupted me & said, "Okay have a good night bye" & hung up on me. I hate to have to yell at someone, but maybe next time don't BLAME YOUR CUSTOMERS for one of your faulty ATVs & proceed to say we should've been back on time. We'll be trying one of the other rental companies next time & never return here. The guys at the beach managing the ATVs & shuttle service were great though! Shameful that a bad apple makes a company look bad. Do better. read more

everyone at BJ's was sooo helpful and made the process very easy. I called a few weeks ago to make reservations for 12 of my friends and I. With a group larger than 10, they give you a 10% off group discount! We were just there yesterday, Saturday, and it was so much fun!! We got there a little before our reservation time, did all the paperwork, got fitted for goggles and helmets and then we drove ourselves to the beach which is about 2 miles away. You park at the beach, and you get shuttled about 1.5 miles away to where their ATVs are. From there, someone teaches your group how to ride and you're off! Definitely would come back here when i'm in the area again!! My friends and i decided to make this a yearly tradition (: read more

BJ's ATV Rentals - Motorcycle Dealers Near Me - Oceano, California

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This operation makes atving almost too simple. One person in your group must take the on-line safety training, but within 30 min. of arriving in Pismo Beach just about anyone can be jumping dunes. So BJ's strong point is enforcing the potential dangers - they do that with blood, death, and gore stories, but more memorably through comical pirate patter... maybe stand-up traffic school has proved that humor helps one retain the material better? It was fun desecrating the dunes, but I was glad when the two hours ended and no one was dead. HG may have cracked his coccyx sliding off the back, but you didn't hear it from me. read more

BJ's ATV Rentals - Safety first, arrgh - Motorcycle Dealers Near Me - Oceano, California

Came to this rental place twice! Prices are great and e Rhône is so nice. The people that trains you on how you ride the bike are all so patient. Definitely come back to this rental place! read more

Awesome service and nice equipment. Being born and raised in the area, riding ATVs and snowmobiles since I was a child, it's worth every penny. read more

My son and I rented a 250 and 150 automatic. I haven't been riding an ATV in years and my son has never. The girls at the counter were friendly and informative, let you know that you were going to have a good time. The guys on the beach went over instructions and went over on how to run the quads, real nice guys, informative. Overall great experience, we'll be back. read more

the rental office is 1 mile away from the beach where u sign in and grab helmet and go to the beach and its fairly very easy to find and then you can drive ur car on the beach till u see a BJs truck and it was a pleasant srprise for us ,,,drving our car on beach and we did not have issue on our way in and we had blast at ATV ride and they were amazing and we had some issues at the begining with our driving skills :),, no issues with dunes or bikes,, if your very slow you tend to get stuck at the sand dats inevitable, you have to maintain a a decent speed and use our judgement and its fun,,, If you did not try atv u shldnt missit here and Bjs rental,, is ok ,, i cannot say they are amazing and i cannot complain either coz i did not have issues and even though i had issues with bike, they already warned me about it so its not the issue,, you can certainly try them they are good,, i thought the bikes were little old but ,, as long as they run,,gud ,, right ...? okies go hv fun ,,, chao read more

Our first time as ATV riders and we had a blast! Lots of awesome dunes and we did spend some time digging ourselves out and figuring out how to get the ATV into neutral (haha) but despite that it was well worth spending the money and 2 hours was plenty! People at BJ's were nice. Helpful and gave us a Yelp discount. Yay! Tip: go early. Parking not so good when you go later. We went early and it was perfect. More people out there the later in the day. Very fun! read more

BJ's ATV Rentals - Out on the dunes - Motorcycle Dealers Near Me - Oceano, California

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It was nice experience and had lot of fun. Staff were good and Lot of place to ride with ATv's.

This place has gotten ridiculously expensive. Unless you want to pay $300 for two people, don't bother. I came in because I had received a pamphlet from the visitor center at pismo beach and the pricing seemed reasonable. When I went into the store, the girl said that pricing was before covid. I understand that small businesses are hurting but seriously? I doubt this business is going to continue running at the current prices for long unfortunately. In addition, the person there made no apologies or even offered a small discount for the inconvenience. We had driven 4 hours so we did not want to turn away disappointed but it was off season so I felt like they could have been more accommodating. The experience itself was great but the parking lot near the dunes was in bad shape. Lots of sand (expected) but we saw multiple cars get stuck and needed to be pulled out. Wish we were warned about that. There are plenty of other options for ATVs so I would just recommend comparing prices. read more

The place is easy to find, the people are friendly, and the equipment is ready to be used. Some people say the woman at the front desk has no personality or whatever but I think she just has a different type of sense of humor. I can understand why some people wouldn't like it though. She seemed fine to me since I can understand her humor. The equipment was good to go from the helmets to the ATVs. We had no issue at all. If any issue at all, one of my friends rolled his ATV over out in the dunes and broke off the flag connected to the ATV. They were nice enough to understand the situation and not charge us extra for the broken flag. The two men instructing us on how to use the ATVs were hilarious. They were very thorough and entertaining in explaining to us the code of conduct and laws related to riding ATVs. This may be my first experience ever riding ATVs but it was a great experience. I have to thank the folks at BJ's ATV rental for helping me have a great time. read more

BJ's ATV Rentals - Me catching some air - Motorcycle Dealers Near Me - Oceano, California

My family of 5 made reservations for a Saturday at 1 pm. We got there at 12 (and I want to point out this was the first day that they had opened up their business in 14 months, so yes they were backed up) and did not get checked in until 2:40ish pm. We did not start riding the ATVs until 3:30. The problem wasn't waiting for our turn, the problem was that the front desk worker (blonde hair) would come out to ask who had made reservations and we would say we had one at 1 pm and she told us we would be up next, but when she back out she decide to take a White family that was BEHIND us in line and had the SAME time in reservation as mine. It threw us off but continued to wait, second time around she takes another White family that had the same time in reservations as us. When she FINALLY called us in she told us she was "sorry" that she took them in, but she didn't "want to sit there and argue with them". Like how unprofessional is that? In that case my family could have made a big scene and gotten in front of everyone else that was already waiting... I'm never the type of assume it is a racism thing but this for sure felt like it given that she did it TWICE. read more

I'll start with the archaic check in process. It's not near the beach and it takes them at least 15 minutes per person in your group to verify and sign paperwork. This could all be done online when you book but nope let's spend 45 minutes doing this so we can eat in to your reservation time. Secondly the vehicles you rent feel like a bait and switch. They are run down, broken and missing features. We had 3 atvs, two of them could t reverse, one kept stalling and shutting down when you let off the throttle. The 300 atv was missing the gear lever to shift to reverse. I got stuck and a local helped me and he said he's never seen an atv like mine before and said it was a death trap. After this experience I cannot recommend this rental over the other 4 that are located right near the beach entrance. read more

I would like to give negative or zero stars :( :( - Short staffed, Under experienced, Highly disorganized and Racist Entire ATV experience right from reaching the check in point to checkout after riding ATV for 1 hr took around 5+ hours even after making a reservation and paying upfrount. I had a reservation for 10 for my family for July 4th Sunday at noon for 1 hr for 2 Pioneers (4 people ATV) and 2 - single Seater 250 ATVs. As per the confirmation email, we reached around 11.20 am so that we get checked in and head over to riding ATVs. Story Begins Here: A) Checkin 1) There was a long queue of around 10-12 different reservations ahead of us and every reservation was taking around 10-15 mins for checking out even though they had paid the money while doing the reservation online 2) Finally after waiting for more than 90 mins, we were first in the queue around 1:00 pm. 3) There were two women in the counter checking the confirmations/reservations with directions from blonde hair lady. When our turn was about to come at 12.45 pm, one of the women in the 1st counter asked us to wait since its a group of 10 people, and she asked group of 2 or 3 people behind us to check in. (First group of 2 checked in, 2nd group of 2-3 people checked in and we were still waiting) This is where I went to spoke to blonde hair lady, that I am ok splitting the reservation to make it faster but she kept on insisting once the previous group of 10 people are done checking in at counter # 2, we will take you in. Finally after lot of back and forth, we were finally checked in at 1:15 pm Now we were hoping things will go smooth and we will be done by 2.45 pm :( B) PICK UP (Beach Entrance to BJS ATV Booth) Since the checkin counter is 1.5 miles from dunes, we have to drive our car with checked in confirmation and search for parking near beach entrance (which is hard over the weekend as they were only allowing camping cars over the beach). We reached the pick up point at beach entrance 1:45 pm after finding the parking point. Note: They only have two pick up cars - one seven seater and one 12-14 seater When we reached the pick up point, there was a seven seater car waiting for pick up. We asked the person riding that car (mexican driver), that we are ok to split up like 7 and then next 3, but he mentioned that you are first in the queue for big van that is coming. While we were waiting there, there was another group of 12 people (mexican) came in, and another group of 10 people (asian) came in. To our surprise, the 7 seater car divided that group in to 7 and then 5. He picked up 7 people from the mexican group and dropped them off and came back and we are still waiting. Finally the big van came and 7 seater came. 7 Seater picked up the remaining 5 from the mexican group. As per his directions, we were first in the queue for big van. We just sat inside the car (2 people) and now the 7 seater car driver mentions that other group of 10 people (asian) were here before us. Hence, we need to get out of the car, and they were let go. We were still waiting and two groups of 12 people (mexican) and 10 people (asian) are all picked up. Finally, we got picked up and reached the BJ's ATV booth on beach at 2.35 (after a wait of 40 mins) Finally, we think we will get the ATvs, but story does not stop here. C) BJ's ATV booth We headed over the booth at 2.40 pm assuming we will get kick started in 5-10 mins. When we showed the reservation, guy over there mentions I don't have any 4 seater car and need to wait for another hour. This completely threw me off. Hence, I called BJ's ATV Helpline number and when I explained the whole story, she mentioned that your reservation was at noon but you checked in at 1:15 pm. hence 1 hr wait should not be a problem. Again, I need to explain the whole story. Entire group was totally frustrated and we decided to cancel the ATVs and asked for the refund. That's when, she told me she will get back to be in 5 mins. Before we reached there, they had 1 - 4 seater ATV but as i mentioned above, we were waiting at pick up point and other groups were picked up first, they already got 4 seater ATVs. Finally after 10 mins, I again called them if they have any update and to my surprise, from nowhere they got two 4 seater ATVs in a truck. Finally at 3.15 pm we started riding ATV on sand dunes. This is the first time I rented ATVs from BJs and will never ever repeat the mistake. In my previous rental experiences with ATVs, I have done from Sun buggy and Steve's and overall experience was really good. I totally understand due to long weekend, you can expect a delay 1- 1.5 hr but definitely not 3 - 3.5 hrs read more

Logan, Austin, and Bailey are such great guys! Honesty we didn't expect such great customer service. They are welcoming and super informative. If your looking for a place to ATV - booked it here! It's so worth it! Not only that Victoria & Faith are super helpful in setting up our first ATV trip. Thanks ya if you get to read this. :) read more

I ripped my favorite pants here and lost the other half of my shoe pair and i still rate it 5/5. Bjs rental is a good place to get into the dunes. There's really no better introduction to ATVs than BJs. I will say that beginners beware but they will tell you that too. read more

Best experience and service!! =) I tried to do the reservations on their online website, but when I realized that I didn't get any confirmation back.. I finally called BJ'S ATV Rental and the lady on the phone was so helpful! She tried to look me up since I told her I did try to reserve online but she said that she couldn't find my name so she just helped me on the phone to reserve my boyfriend and I a spot. I felt so bad because I didn't have any of my information or credit card to pay over the phone but she was nice enough and said to just pay once we get there. It was finally the day of our reservation and the lady in the front desk was very helpful and informative! It was our first time ATV-ing and she gave us plenty of do's and don'ts. Honestly.. all of the employees at BJ's ATV rental are amazing!! Very informative, very lively, and helpful. Thank you everyone for making first time ATV experience go smoothly. We will be definitely coming back with our big family next time!! Some tips: There is a $100 deposit for each rental bike - I would recommend to bring cash so you can get your deposit back same day! I did mines cash & card (the money came back into my account I think 3-4 days after) BRING SUNGLASSES! Or anything that will protect your eyes from the sand Also if it's your first time and are afraid to go fast.. don't worry, go at your own speed!! I tried to do some "cool" tricks or follow whatever my boyfriend was doing and well.. I got stuck three times and luckily my boyfriend was able to get my bike out If your bike does get stuck in the sand and you are unable to get it out.. if the employees need to come and help you out there will be a charge, I believe it's $25 Hope these tips will help!! =) read more

BJ's ATV Rentals - First time ATV experience went great! Thanks BJ's ATV rental!! - Motorcycle Dealers Near Me - Oceano, California

Staff was helpful. I went here for my first time and I had so much fun! I definitely was a nervous wreck before actually getting on the ATV. But everyone was informative and answered all my questions which helped me to be at ease. I recommend going as early as possible so that you have more area to ride around. It gets busier later in the day and you won't have much room to drive. read more

Everyone here is super professional. Super nice, and a very genuine rental place. I would definitely recommend coming here for all your ATV needs read more

Reserves a rental ATV Rhino online two weeks ago, and drove all over the Oceano Dunes. It was easy to rent/reserve online, and we had a great time driving the ATV. Mike, and the staff from BJ's, ensured we understand the safety requirements and off we went. Simple, easy, and fun. read more

They have so many reviews because they give you something for free if you write a review. The people who helped us get set up in the office were so rude and had horrible customer service. We booked for 5 people online, but something came up and only four people could go. They said no refunds. We asked why and they said that's the policy. Which is fine, but they were so mean and degrading when they were talking to us. Her examples were that concerts and sports games don't give refunds so we don't either. We got there at 10:30 for our appointment at 11:30 and didn't get on the ATVs till 11:30. The guys on the beach who were helping us with the ATVs were so nice and extremely helpful! It's a bummer the people in the front office were the complete opposite. read more

I was celebrating my husbands birthday and decided to take him atving with our 4 kiddos. We all decided we wanted our own atv. I didn't make a reservation, We just decided to arrive early and take a chance. Luckily we did, because there was a fat line behind us. And they had enough atv's for all of us to rent. We had an 8, 9, 11, and 13 year old with us. So we were ranging from different sizes. It was all there first time. After getting to understand and experience how to get the atv's running we were on the go. The children had such a wonderful time and an unforgettable experience. I hope they dont close down cuz my family definitely wants to come back to ride again soon. read more

Great place to rent ATVs! I was originally going to go with another company (SunBuggy, but they had HORRIBLE customer service). Thank goodness my cousin recommended me to BJs! I originally called to book an appointment for 7 ATVs for a Saturday morning and that went smooth. The lady who helped me made it super easy and was really helpful. I had to add 2 more ATVs at the last minute and called to see if that was possible. They accommodated my last minute request and we were set! Everyone from the people who worked in the office to those down on the beach were really helpful and knowledgeable. We rented 9 of the 250EX ATVs. Each was $80 for 2 hours. Initial $100 deposit to hold the vehicles for your reservation (which they put towards the grand total) and another $100 per ATV (which you get back at the end, as long as you didn't mess it up). My group had a blast! I would definitely rent from BJs again! Thanks for the good time! read more

4th of July weekend, my family and I decided to take a last minute trip to Pismo and do some ATV riding. A first for my 2 boys and niece and nephew. I definitely expected it to be busy because of the holiday so I did not mind waiting an hour in line although we had made reservations online. The line itself and the system in place for getting paperwork completed seems confusing and unorganized. I could get past this because it was definitely busy for them and the lady at the office was very friendly and helpful. We had reservations for 2 hour ATV riding from 5-7. By the time we wrapped up paperwork and got instructions it was about 5:30 (we got in line at 4). The lady at the office told us not to worry because the 2 hour window for riding doesn't start until we actually get our ATVs. We head out to the beach, get a ride to the spot where we get our helmets. It's now 6:15. The guy let us know we have to be back by 8:15. Great. I'm cool with that. Now we wait at another spot to get our ATVs (for 7 of us). There was only one poor guy getting all the ATVs and helping people get unstuck from the sand. By the time we ALL got our ATVs it's now 6:55. They said that although we paid for 2 hours of riding, we can't be out in the dunes past sundown which was 8:15. Fine. At this point I'm already tired and just want to get going. The actual experience of ATV riding was fun although short, but the SHOCKER was a rude beach staff member (chubby guy with beard, wearing a blue shirt with a hole in it) who got in my face and cursed at me in front of my kids, niece and nephew because we came back 15 minutes early and were riding around the path. He was unnecessarily rude and aggressive. I have never felt that attacked by anyone. If he felt that we were doing something against the rules then he could have communicated that to me in a decent way. He chose to come at me like he wanted to hit me. His approach was EXTREMELY threatening for any paying customer, let alone a WOMAN, let alone in front of children. The guy he was with just stood by and did not nothing like he was scared of him too. The whole experience was unsettling! He refused to give me his name because he said he works for "private company". I hate to base my review on solely 1 disgruntled employee however, your staff is the face of your business. If you have 1 employee who is aggressive and disrespectful and nothing is done about it, then that's bad business. read more

My birthday weekend was almost ruined because my hotel told me last minute that we couldn't leave our dog at the hotel. We called BJs and told them our situation. The lady who worked there graciously offered to watch our dog while we atved. Somehow I lost my credit card in the sand and another staff member found it. Altogether this was some of the best customer service that I have ever experienced! read more