Positive: As soon as I made it to BJ's automotive, BJ greeted me and directed me to the office. As soon as I got there, my car was being inspected and a diagnostic was being made. BJ was incredibly friendly and answered any questions that I had in grave detail. Negative: I didn't appreciate how the issue my car had was being addressed. When I had asked if they could hear what was wrong with the car, I was told "By just looking at it, I THINK I know what's wrong". This response was not 100% reassuring to me and would have preferred that he had fully understood the gravity of what was wrong with my vehicle. In addition, BJ's was supposed to put air in my tires (IF APPLICABLE), which it was as the low tire pressure indicator had been on. Not only did I not receive servicing for my tires, when I brought it to the receptionist's attention, she gave me a roundabout answer about how my sensor might be "faulty" and that she was confident that the worker had checked the air pressure on my tire. However, I saw for myself that the tire pressure was indeed low and NEEDED AIR. I checked for myself with a high quality tire pressure reader and saw that it was the case that it was missing air. In addition, I had left a voicemail letting them know of my tire pressure situation and they never returned my call. Lastly, when I had picked up my car, there were no mechanics that were able to explain to me what exactly was wrong with my car post-fixing. I greatly appreciate the work they did for my car I do not feel that I had a great experience with BJ's automotive overall. read more

Always come here with my family to get work done on our cars. Amazing shop with great customer service from the whole staff. Never disappointed, very satisfied with the work done. Highly recommend! read more

I have been going to BJ's Automotive for 12 years. I will not take my car, or any car I own in the future to any other mechanic. Brad and his team are reliable and truly look after my car. They keep me updated on when my car is due for tune ups, oil changes, tires changed, air added to tires, etc. I completely trust Brad and his team to take care of my car! read more

We just picked up my Toyota Corolla after having the drive shaft and wheel bearing replaced. The service was top notch and my car is driving like a brand new car. They even told us a few other things we might need in the future. There was no pressure to add on new things. They won our future car repair services. Highly recommended. read more

Took my vehicle to BJ's for service and a smog, the service was fantastic and quick. The service advisor communicated everything clearly and effectively. I was back on the road with my tuck in no time. All in all it was a great experience and I'll definitely be back to BJ's anytime I need work done on any of my vehicles. read more

Brad and Sue are amazing. Every car I have owned has lasted longer than I expected and still running and I owe it to Brad, Sue and their team. I have been bringing my cars here since I could drive (20 yrs now) and my parents have been bringing their cars to BJ's many years before I could drive. Very honest and always gets the job done right. Thank you Brad, Sue and Team for always taking such good care of my cars and making them last. I highly recommend BJ's Automotive read more

I took my car yesterday at BJ automotive to replace my oil pan. They overpriced the part. I went to Toyota dealer to know the price of oil pan for Toyota Prius. It only cost 150.00. I called up BJ and they said they are not competing for price. The part that they installed is not from the dealer and their price for parts is much more expensive than the dealer. They never told me how much is the part before repairing my car. I will not bring my car to this opportunistic shop anymore. They are not honest people. They said dealer parts is much more expensive but it is not true because their oil pan is much more expensive than the Toyota dealer and beside it is aftermarket. I am not recommending this shop to anyone. Goodluck to next victim of over pricing part. read more

When you are in need of any type of vehicle repairs and/or an oil change stop at BJ's Automotive; they are the best in Simi Valley. The entire staff at BJ's Automotive are knowledgeable, friendly and very helpful. They were able to diagnose and fix the issues I had with my car within a few short hours. read more

If you need a smog check, look no further... I took my new to me 1978 non-CA Toyota Land Cruiser to get a smog check for registration and it passed first time (I was 99% it would fail and require tons of work to get it to pass). Great service, pricing and communication. Thanks again!!! read more

I've been taking my 11 year old Lexus RX350 to Sue and Brad for the past 6 years and my car runs great even having almost 200k miles. At this rate we can take my car for another 100k miles. Thank you! read more

I took my van in today to BJ's Automotive. I find Brad and Sue to be very honest and wonderful to work with. I appreciate that they take their time to answer my questions and explain the issues with my van. I have had many issues over the years with auto repair shops trying to take advantage and recommending services that were not necessary and I appreciate their directness and honesty. read more

Stopped in a few hours ago before closing time. BJ's diagnosed and fixed my cars gas leak as if it were top priority. I was in an out within an hour and a half. Staff is highly knowledgeable, friendly, personable, and honest. I will definitely be coming again for any car needs; I would highly recommend them. read more

They were fast, did a great job, friendly, honest and affordable. It's during COVID-19 and my regular mechanic is shuttered so I found BJ's Auto on Yelp. My Subaru was not passing the smog test at a different test shop. The other shop said I might need a new catalytic convertor. I brought it to Brad and Sue at BJ's. Sue's advice; to cut my losses and finish the testing with them was very sage, and saved me extra time, money and headaches. Brad could have agreed with the other shop thus costing me $500-1000. Instead, Brad quickly figured out it was a procedural error on the part of the other smog shop. The other shop did not follow Subaru's complex testing protocol of 50 MPH driving intervals in a specific sequence. Brad did the correct protocol and test and I passed. Done in a few hours. Highly reccommend! read more

Brought my BMW into BJ's Automotive for an oil change and Smog Certification. After looking under the hood, Brad told me that there was something wrong with the radiator. I had already suspected this since I had seen dried coolant spatters under the hood. After further inspection, Brad confirmed it was just a faulty hose and not the actual radiator which saved me over a grand! Brad gave me the price for the hose replacement, oil change and smog and said it would be ready by the next day (because he had to order the BMW part). Sue (Brad's wife) gave me a ride home which was great! Picked up my car, paid the price Brad quoted me originally and not a dime more. Great doing business with you BJ's Automotive!!!! I will definitely be recommending Brad, Sue and their team. Very VERY happy I chose to go to BJs. read more

Excellent service from Brad and Sue, Brad has been very helpful and honest with my vehicle and maintance

Had great and very fast service. Friendly help as well :) Very reliable information was given to us regarding the condition of my car.

I just moved to Simi recently and was looking for a new shop to bring my cars too. So happy I found this place on Yelp. Brad and his staff are extremely friendly and helpful. I brought in my FJ Cruiser for a brake service because I was sure I need new brakes. When they checked out my car, they let me know that my brakes weren't all the way worn and I had some options. Very happy with the level of service and honestly. Will be brining my cars here for years to come. read more

I came in for a pre-purchase inspection and this place was amazing! They been helpful in every way possible and are the friendliest people you ever meet. Thank you BJ's for being a locally owned treasure and for being excellent in your field!!! read more

This was the first time I used BJs services for an oil change and brake bulb replacement. They were fast and efficient. Clean shop, well organized and fast service. Nice touch with a water bottle waiting for me in the car when I got in to drive away. Sue at the front was sweet but professional, and patient! read more

Fantastic service. I called after I got off work, Sue got me right in for my oil change. Very clean and well organized shop. So happy I found this shop near my home in Simi Valley, I will definitely be returning here for all my automotive needs! read more

Came here for a pre-inspection check on a used car. Spoke with both Brad and Sue who provided excellent customer service and a thorough inspection to help me with the vehicle. Would definitely come here again and recommend 10/10! read more

I found BJ's Automotive online through Yelp because I wasn't really happy with my mechanic. I read through all the reviews and when I called to make an appointment, Sue answered the phone and I felt like I already knew her. She was so lovely and welcoming, and when I came in this morning to have my brake pads replaced, Brad was really jolly--if Santa Clause had a mechanic, Brad would be it. While waiting for my fiancée to pick me up, I listened as a rude customer interacted with Sue, who treated her with the perfect mixture of firmness and kindness. I complimented her on it after the woman left, and Sue went and had Brad move me up to the front of the queue (mind you, it was about 8:15am and six other people were ahead of me) just because she told me that sometimes, kindness pays off. I was pleasantly shocked by her thoughtfulness! I was also pleased to find out that after Brad checked my brakes, they didn't actually need to be changed yet, just realigned. I loved that he was honest about how worn they were and didn't just change them out for the financial gain. The brakes work great now, and don't squeak at all! All in all, I'm one lucky customer who took a chance on a business because of Yelp reviews, and I hope that many others will see this and do the same. You won't be disappointed, and you might even come away with a brighter view of humanity. read more

Another great experience with BJ's Automotive! The Volvo S80 was running very bad. It was a very complicated issue but Brad & his team solved it inn very little time and with minimal expense. Still the best place for automotive repair in the Simi Valley, Thousand Oaks, Moorpark area and beyond!! Note: the customer care and service exceeds expectations, as well. Sue has genuine concern for customers!! read more

This place is a family owned and operated business, which is really important to me. I had a beaten down old Ford with over 200,000 miles on it and they worked with me in fixing it up and gave me affordable prices, and well priced oil changes, too. I referred my boyfriend here and he ended up coming in, as he works in Simi, and they apparently gave him great service and even hooked him up with awesome deals for his car too! This is definitely my go-to auto shop. read more

A pleasure. I've been living in Simi for upwards of twenty five years, and been driving in town for twenty three. It's certainly possible that I've been to just about every mechanic in town in that time with an only "OK" experience to report. Today, I brought my 2004 WRX into BJ's for brakes and I guess I kind of knew walking in that I was going to have a great experience. These are the type of people that are just pleasant to chat with, let alone do business with. Everyone was straight forward and efficient while presenting a naturally excellent attitude. Many of our other community business owners could tear a page out of this outfit's play book. I look forward to future encounters with this group as well as recommending them to everyone I know. read more

Simply Amazing!!! After receiving a quote from the dealer stating that I needed two very expensive services, I looked to Yelp and friends to find a good mechanic and that's how I found BJ's! I called first and Sue provided excellent service over the phone. I brought my car in to have them check it out and they said I only needed one of the services, saving me over $700!!! It would have been easy for them to say I needed it and make the money but they are so honest and have earned my business for good!!! On top of that, they finished the job even sooner than expected. Check them out for yourself! read more

My first interaction was over the phone. Sue is a sweetheart and is very upfront and truthful. She won't beat around the bush and waste your precious time. Thank you Sue, you rock!!! read more

I've only been in for an oil and brake fluid change, but the service was great. Friendly and able to get me in with no wait. With the Covid-19 pandemic going on they are making sure everything from their pens to customers' steering wheels are sanitized. I also appreciated that they had a phone charging station in their waiting room. read more

Amazing family and business! After just recently moving from the Bay Area and having a mechanic who literally was a family friend, Brad and Sue treated me like family. This being my only vehicle, Sue, the co-owner and wife, drove my grandmother and I the 9 miles home to spare us from taking a cab both ways or wandering for the few hours it took to complete the job, I almost died. I found BJ's on Yelp and took a chance on the AAA recommendation and all my expectations were exceeded. After leaving my vehicle for only an hour Brad gave us an estimate with a couple options and price points; he let me run everything by my Pops before I made a final decision and wasn't offended or pushy when I didn't accept every one of the services he suggested (I did not feel like it was to get more money, I declined based on my Pops past exp. w. cars I can update if that ends up being a regrettable decision). My Chevy Equinox was fixed by early afternoon, for the right price, and runs like a dream. And, BJ's went above and beyond to fix burnt out headlights which are impossible to change unless you remove the entire grill and bumper (thanks, Chevy). Will go back for an oil change, and anything else I need, thanks BJ's! read more

Here in Simi Valley to visit children and grandkids from Idaho. Met with myriad of kids car troubles with no good intel or options. Followed excellent reviews on social media and found BJs Automotive. The two sets of young families are now BJs customers because they listened and then they performed repairs that we have great confidence in. You can trust BJs and their family owned shop to get it right the first time and when it counts the most. I don't want my kids and grandkids riding in cars that have been poorly serviced and repaired! Thanks BJs!! read more

it was a good auto service day. I called in made an appointment and was seen promptly for required DMV 2yr smog check(certified star station). It was my first time there. I found the staff to be courteous and honest. The place was easy to find with fair pricing. I will continue my service here as well as recommend them to friends. Great service goes a long way with me and keeps me coming back. read more

This place is great called up at 9am on a Saturday for a smog check and they had me in there at 10am took 30min or less and i was on my way, the staff here are really professional, friendly and helpful i would recommend this shop to anybody thank you guys for a great experience read more

Great service and most important, COMMUNICATION. 1st class business

All around FANTASTIC service and great Staff!!! We've been taking all our vehicles to BJ's Automotive Service for years. They are professional and keep you informed about your vehicle. My husband likes to do research before going to any auto mechanic and he's hard to please but BJ's Automotive Service won his heart...and that's a BIG DEAL! Thanks BJ's Automotive Service for being there when we need you! read more

A lot of people have said this place is honest but quite frankly I refuse to believe so. I called and asked for a quote to change sensors out of my truck. I have my own OBD scanner and knew what the issue was with my check engine light. When asked for how much it would be they said they don't want to diagnose right away cause it could be something else which I understood. However they charge a $150 fee to scan your vehicle which they told me it was my sensors that I knew about. I called around and asked other shops how much it would cost with labor and the part and it roughly came out to about $500 however BJ's charged me $500 for the sensor and $600 for labor coming out to a total of roughly $1100 including their $150 diagnostics fee which I already knew what my issue was and for them to confirm it. Plus they blindly charged me a bolt fix on my intake manifold without calling me to tell me about it because they "had" to do it and that added another $100. Anyways long story short, if you want to get ripped off, go here. Otherwise I would ask around first and find the cheapest and more HONEST price read more

BJ's is the best. I made the mistake of going to the dealership mechanic when I inherited my father's car. Thousands of dollars later and they still couldn't fix the problem. Finally feed up I brought into Brad. He was honest up front and didn't give me the run around. FINALLY my car is purring once again. Both Brad and Sue take such great care of me, I feel like part of the family. Save yourself the money and headaches, go see the team over at BJ's. read more

Damaged the side panel of our car, juiced my insurance for unnecessary things, and were sure to tell us that "anyone who tries to sue us has no chance at winning." They are liars and shady. Be careful and just keep an eye on them...I went there because of the great ^ reviews, too. read more

When it's hard to find a mechanic you can trust, you can stop looking. Being able to trust the people working your car when you have no choice because you don't know the difference between a fan belt & a spark plug, it can be worrisome! However, Brad has been running this family owned & operated business for, I think, a few decades. He doesn't get too mad when I wait 8 or even 10 thousand miles between my oil changes, just let's me know what upkeep I need to keep up so my car will continue to run as well as it can for as long as it can... My rating: A+ read more

My family has been using BJ's services for over 10 years, and we have always been satisfied. Brad and Sue are reliable, honest and friendly. I highly recommend their auto repair business! read more

Needed a pre-sale car inspection to make sure everything was clean and copasetic. Sue greeted me very warmly, asked me a number of pertinent questions, and immediately got the car up on a rack to get it inspected for me. I'm used to pre-sale inspections costing around $50-100 and they were right in the middle of that range. Based on the questions they asked and keeping an eye on the inspection, I'd highly recommend them. Nice place, nice people. read more