We were promptly seated by the hostess tonight, which, as you can see from my previous review, is not always the case. We were seated in the bar area, which concerned me a little because that often means the server is also bartending. That was the case tonight, but fortunately for us, Alyssa was absolutely fantastic! You would never have known she was also tending bar, especially considering the entire bar area was full. She was very friendly, attentive, and kept our drinks full throughout the evening. Honestly, this was some of the best service I've received anywhere in a very long time, and we eat out A LOT! Alyssa was so amazing that my husband asked to speak with her manager just to make sure she received the recognition she deserved. I'm sure managers usually hear more complaints than compliments, so it's important to give praise when it is truly warranted. The food was also extra good tonight. We ordered the Campfire Feast for Two and started with the burnt ends guacamole and chips. It was so flavorful and delicious, and the chips were fresh and really good too. My husband and I both ordered the New York strip, and both steaks were cooked perfectly as ordered. The salads were good, and we also enjoyed the asparagus and corn on the cob. We finished with the chocolate cake and vanilla ice cream, which was fresh and yummy too. Alyssa made the entire experience wonderful, and the food made the night even better. I would give her 10 stars if I could! read more

Black Angus Steakhouse - New York Strip - Steakhouses Near Me - El Cajon, California

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This place is pretty depressing . I admit I haven't been here in years and I certainly don't remember this restaurant being so depressing and needing a remodel so desperately. Aside from the worn out dining room another thing that was really offputting was the server. Our server was pretty awkward and not very good. I ordered a cocktail that took 20 minutes to arrive and once it finally arrived the ice was melted and it tasted terrible. I will say this he did replace the cocktail but what was weird is he didn't care, he didn't say sorry , there was no accountability really almost making it feel like I was being a Karen . That feeling was really uncomfortable. I didn't find it relaxing dining experience.. The food was OK . Not terrible not amazing. Just OK. I noticed they have a brunch menu, which actually sounded pretty good because there isn't any brunch spots in the area. I think I might give them one more chance by trying the brunch and hoping for a much better server.. if that experience is better, I will update my review. read more

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Had the best experience at Black Angus thanks to our waitress, Betty, while celebrating my father's 80th birthday! She was so kind, attentive, and amazing. The food came out promptly, and everything was exactly as expected. She kept everyone's drinks filled without us ever having to ask and made the entire dining experience exceptional. This was truly one of the best experiences we've ever had at Black Angus. If you ever stop by, be sure to ask for Betty ...she's amazing! read more

This place is such a great value! I am here a couple of times a month for Happy Hour specials or amazing coupons on delicious food. Service is ALWAYS fast and friendly. Upscale dining at a moderate price. This is my favorite "chain" restaurant. Much better than Outback for a quality steak. Come and celebrate your special occasions! But you can also afford to come anytime... read more

Black Angus Steakhouse - Coupon emailed to me as a member. - Steakhouses Near Me - El Cajon, California

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I ordered a 12 oz ribeye medium rare and it came out cold, well done and also had zero seasoning or flavor. The baked potato that came with it had human hairs on top of it. Also the glass of wine I ordered with my steak didn't get to table until right before I left. Also wasn't given any silver after asking multiple times. Will not be coming back. read more

We had a wonderful lunch at Black Angus today. The food was absolutely delicious, served fresh and prepared perfectly. The service was quick, attentive, and friendly from start to finish. A special thank you to Manager Pepe, who made us feel welcome and ensured everything was going smoothly. Alysa also provided excellent service with a warm smile and great attention to detail. The atmosphere was pleasant, comfortable, and relaxing, making for an enjoyable dining experience. Great food, outstanding service, and a welcoming environment--we will definitely be returning and highly recommend Black Angus to others! read more

Black Angus Steakhouse - wonderful atmosphere our area black Angus El Cajon - Steakhouses Near Me - El Cajon, California

Always love this place. Steak is great and cooked as requested. Prices are definitely affordable. Good ambiance. Quick service...someone is always checking on ya. read more

Our family came to celebrate a birthday, and we had a wonderful experience. The service was excellent from start to finish. Our server Joseph was polite, professional, attentive, making the celebration even more enjoyable. I would definitely recommend this restaurant and look forward to coming back! read more

Lyndsey was great! Good fantastic, and we will be back again. Just beware when using a credit card they charge a service fee.

The service and food was fantastic, we enjoyed the atmosphere and we will be back. Our waitress was very pleasant and professional.

Service was really good, very friendly and attentive. Our server was on top of things! read more

Party of 10 Service- AWESOME!!! Our server, PAOLA, and her manager were incredibly attentive to all of our needs. We never needed to ask for anything because she thought of everything. Food- I ordered my fave cut THE PORTERHOUSE! 2 cuts in one!! Cooked to perfection! Added garlic butter and mushrooms...so good!! Atmosphere- always festive and pleasant! read more

No waitress when I was seated, she was "on her break" sat and waited for things I needed such as sugar for my tea and silverware. Everyone seemed asleep "at the wheel." Went to the bathroom -it didn't look clean The building looks old and not updated. Seems like they might be struggling to keep the doors open -not sure. Won't be coming back. read more

Decent spot for your happy hour, a nice family lunch or dinner Location is large and well kept I suppose these days folks would consider BA a low end steak house But they do know what their doing and run a good restaurant read more

The curse of the shift change got us today -- Andy was once again amazing but the server taking over his shift actively avoided eye contact with us since we had settled up and tipped Andy. The server didn't bring us the dessert that we had already paid for despite Andy saying he told the server. The lovely hostess took care of it for us instead after we flagged her down after 45 minutes of no contact. Anyway I called and spoke to Ericka the manager about this so I won't name names but this was unacceptable. read more

I first started going to Black Angus in the 90's.  They had the best baked potato soup I had ever had.  I loved the mix of flavors from the bacon, potatoes and cream.  This visit I ordered 2 baked potato soups with no sour cream and cheese.  I noticed the recipe has changed.  Back in the old days the thickness of the soup was soup like.  Now it's more like pudding.  The flavor was not as good either.  My second bowl of soup the flavor was terrible.  Tasted a sour flavor like they snuck in the sour cream. The bread was another favorite of mine.  It had fresh baked aroma and full of flavor.  The bread looks the same but I didn't detect the fresh baked aroma.  Instead I had the feeling it was blasted in the microwave to warm it.  Flavor seemed milder than the old days. Waitress recommended I try the limited time only specials.  The photo of the grilled lamb chops was tempting.  I ordered it and the reality was quite different from the photo.  The photo showed 3 big lamb chops filling half the plate.  The lamb chops were only the bone portion.  When I get a chop I hold onto the bone part to eat the meat part.  Using my hands I still found it difficult to eat the meat around the bone.  The meat surrounding the bone was tender and juicy.  I loved the flavor of the lamb and seasoning but there was not a ton of meat on this dish. Service was friendly and efficient.  I don't know about visiting again.  My soup order was either messed up or they now sometimes make it with a nasty sour flavor.  Black Angus was once great but now it's more just ok. read more

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This is one of those places you may not think of at first- BUT YOU SHOULD! It's a classic steakhouse with a down to earth vibe- good food, good service and well cooked steaks! A medium rare is exactly that- complete with excellent seasoning. They have a great deal for two people - with an appetizer, two entrées, two sides and dessert- for 69$! read more

Sky, the tender of the bar is just a doll, very good service, and Erica and girl BYE, them eyebrows are for the GODS! I wish these girls all the health and the wealth! Y'all quit sleeping on this honey hole, the happy hour is read more

Great apps and drinks. Celebrates a birthday and we had a great night! The drink was yummy and the service was great! Had a wonderful steak salad and Brie but I forgot to take a pic! read more

Black Angus Steakhouse - Fall drink! - Steakhouses Near Me - El Cajon, California

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Black Angus changed their cake from the mountain fudge cake to a Cheesecake Factory chocolate cake. The piece is much smaller and tastes horrible. They also raised the prices of the campfire feast. They raised the prices then took food items that used to be included in the price now to add ons with additional fees. They also have a fee to use a credit card. My chicken was dry, steak was tough. Sadly this isn't the place to go anymore. read more

Another great night at Black Angus. We are regulars and Adam M. has served us the last few times. He is a great server, you can tell he holds the customer experience at the highest level. My prime rib 16 oz cut was exceptional. read more

Betty provided us with great service. Brought my mom to enjoy steak and lobster. Food was good.

Here for my birthday dinner! Paula is the sweetest server possible! To us and to all the tables around! The food was great but having amazing service is the cherry on top! read more

Paola was super sweet and attentive! The food was great highly recommend the honey brussel sprouts and campfire feast. read more

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The food was decent. My only complaint was that the waitress with the long braids had them dangling over my plate while serving my food. For hygiene reasons, I think long hair or braids should be tied back when serving customers. Other than that, the experience was okay. read more

I wanted to take my husband out to a nice steak dinner for his birthday, so we went to Black Angus. We arrived at 5:15pm and we were seating immediately in a very comfortable booth. Right away, I could see how dated this restaurant still is. Even though they have definitely tried to spruce it up with new paint and some new decorations, they have alot of staining on the ceiling tiles and rips on the booth seating. At first our server was very friendly and got our drinks quickly but he was disappointing overall. We decided to get the campfire feast for 2 for $69, which we thought was a pretty good deal. We ordered the crab cakes for our appetizer, I ordered a 12 oz new york strip with mushrooms on top and with au gratin potatoes and garden salad as the sides, my husband ordered a 12 oz ribeye(which was a $7 add on charge) with onions on top, au gratin potatoes and Mac & cheese as the sides. Our server informed us that the crab cake appetizer would take a little longer than the other appetizers, we decided to still get them and wait for them. While we waited, the server brought over a small loaf of their molasses bread with butter, the bread was very tasty even though some of the edges were hard. Our crab cakes finally came out about 15-20 minutes later and they were worth the wait, they were so flavorful. We noticed it was taking a while for our entrees to come out, some of the tables around us got their food before us and they arrived after us. Our server came by to let us know that the entrees were taking longer than mormal and asked if we wanted to order a salad or soup to eat while we wait. By the time our food finally arrived to the table, we had been at the restaurant over an hour. The food arrived at the table but I informed the food runner that I never got my garden salad(which I assume was supposed to come out with the appetizer a while ago). They then brought out my salad accompanied with a extremely cold fork that was too cold to use, I ended up just using my other fork. The server did come by and apologize for forgetting to bring out my salad earlier. Our steaks were both delicious and very good quality. My husband let me know that the au gratin potatoes and Mac & cheese tasted the exact same, like they used the same cheese sauce for both of them. The au gratin potatoes were strange because the pieces of the potatoes were so small rather than the typical slices of potatoes but was pretty good. My garden salad was a large salad but a pretty basic salad. My husband got a free cookie dessert with some ice cream on top free for his birthday, the server came out with a candle in the cookie and we sang happy birthday to my husband. Our campfire feast came with a dessert, so we got a creme brulee. The creme brulee was pretty tasty. Overall, the food was delicious but the service was mediocre at best. Our server was not staying on top of our drink refills and it seemed like the delay in our food was due to him forgetting to put in our order. While we were waiting over an hour for our entrees, we did not see our server at all. I noticed a manager saw us waiting but they never once came by to check on us or offer a discount at all. I'm not sure if we would ever come back to dine in at Black angus again. The service was disappointing. read more

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Food was delicious and served quickly. Serving us was a nice man who was new. Ambience is cowboy cool. It was quite quiet at lunch. Very nice for talking with friends. read more

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Adam was a wonderful waiter and very funny!! Food was good a bit pricey but of course it would be lol. Bathroom........not super clean the floor in the women's was super sticky and the men's restroom had solid waste in the urinal. read more

I got a great deal through email for club members. 6 oz sirloin, 4 fried shrimp, 1 lobster tail and 2 sides for 20.99. I couldn't resist. I got delivery and the food came Fast. I ordered at 7:21 and dinner arrived at 7:48. My steak was cooked perfectly. The lobster tail was generous and I got au gratin potatoes and mac n cheese. Everything was super delicious. There was no melted butter for the lobster tail. I could have used more cocktail sauce, the container wasn't even half full. And some napkins and utensils would be nice. Otherwise, I would definitely order here again. read more

Kayla was great. We enjoyed the brunch......I had shrimp and grits. Shrimp was cooked properly.

Had an amazing dinner tonight with 5-star service! Rajh was so personable, offered recommendations, and was so quick with everything. We were their to celebrate my daughters 14th birthday! She was very pleased. Thanks Rajh for making her birthday dinner memorable! read more

Went for Valentine's Day got the tomahawk for two! 10/10 amazing experience... BUT we did add on lobster tail... DO NOT GET. it was cold and slimy super under cooked... get the steak not the seafood lol (shrimp are okay!) read more

Black Angus Steakhouse - Steakhouses Near Me - El Cajon, California

The food was great but what was even better was the service Vitoria gave us I will be coming back for sure

Food was delicious and Christina was an amazing server. Constantly checked in on our party and made sure we were well taken care of.

Paola Y was our server. While the food was a hit and miss, Paola made sure our dessert was good when the first one wasn't good for us. Would definitely recommend her for her service, energy and passion to make sure we had a great experience. The overall ambiance was nice. read more

Disgusting! I ordered lobster and it tasted like it was microwaved. The server made a point of showing me how to download and install the Black Angus App. I probably didn't need his help but he must have a day job working tech support. The service was extremely slow despite being a weeknight and very empty. Maybe the server was busy with other callers... The food was predictably bad. I don't know what happened to BA. It used to be "decent"... read more

Kaila provided amazing customer service when my friend and I had lunch. Kaila was friendly, attentive, and provided fast service. The food and service were wonderful. read more

Great service by Alissa she was super wonderful, efficient, fast and great at her job! Food was great, loves the environment everyone was super welcoming! read more

Had a fantastic meal and a fantastic bartender. Her name was Skyler and she was amazing. Im forsure coming back to see her. She busted her behind to make sure me and my guest were taken care of. It has been a long time since ive been to a Black Angus. She spent the time to explain everything to me and made my experience top notch. Thank you Black Angus and thank you Skyler. PS- Get the Ribeye! read more

Mo our server amazing! Everything else not so much. Larger party had reservations for Father's Day. Taken 30 min after our reservation time... ok big deal It's busy. Sit down Mo comes over takes our order gets us going friendly and kind. Then 1.5 hours later food comes out. Kids meals never arrived after 2.5 hours of waiting for our meals. Soup was cold, food undercooked due to rush. Kindly they removed the kids drinks and kids meals they did not get. Thank for Mo trying to support her overly seated section. read more