I do NOT leave nasty reviews, and I rarely leave reviews at all. But this experience left me with…read moreno choice. I brought my truck into Valvoline Instant Oil Change for a routine oil and transmission fluid service. It was running completely fine when I arrived. Less than FIVE minutes after leaving the shop, I started experiencing serious electrical issues that I had NEVER had before. Whenever I go above about 3,500 RPM, my voltage gauge spikes and overcharges. My radio shuts off, and the electrical system goes haywire. This started immediately after the service -- not days later, not weeks later -- but right after pulling out. Before this visit, my truck had zero charging issues. Now I'm dealing with what appears to be alternator overcharging or wiring damage -- something that can destroy a battery and electrical system if not handled properly. What made this even worse was the way it was handled. When I called to explain what was happening and ask for help, they hung up on me. That is completely unprofessional. I trusted them with a simple fluid change. Instead, I left with a potentially expensive electrical problem and zero accountability. Very disappointed.

The manager and all the employees are helpful. They provide all the information you need concerning…read moreyour car. I recently had my oil changed. The oil icon was showing on my car and I thought I might have a leak. The manager checked everything and assured me I did not have any issues. My mechanic verified this. Everyone is polite and the job is done fast! I highly recommend the.

My car has always been taken to Craig's ever since I purchased it. I just recently had my oil…read morechanged at the same place that had bought it from Craig's Valvoline and mynengine cover was missing. The guys that ran Craig's Havoline never placed it back on my car from my recent oil change. I am having all sorts of issues getting in tough with someone to get it back.

Very quick and easy oil change! Drive-thru style. Pull through, tell them what you want, pay, and…read moreleave! 5 minutes tops (with no line) oil change!

My son took our truck - a 2014 Ram 1500 for an oil change. Somehow, they managed to screw up the…read moretransmission and now we have to have a new transmission. They actually drained the transmission fluid instead of the engine oil. The transmission is still on backorder, so because of their inability to do a simple oil change, we have been without our truck for two months! They said that we could get a rental, but that we would have to pay for it ourselves and they would reimburse us after the claim was closed. So we would have to be out thousands for a rental - and then trust them to reimburse us. If you need a new transmission, this would be the place to go.

Travel to Charlotte each week for work. In the past I have always had my car…read moreServiced up North but after popping into Craig's I have decided to up my routine. I was in and out in no time and everyone was extremely pleasant.

spent 500+ dollars for front rotors and pads and rear drum and brake shoes,for 006 Jeep Wrangler…read more left shop brakes not working properly not releasing overheating. And plus no parking brakes. Was told to bring it back add some more parts like front calibers and 200+ more dollars and then should have some good breaks. not sure at this point all that was done, but it just didn't feel right to me. I would like to add that the person at the shop was very nice.

So far hav gotten EXCELLENT service and has went above and beyond several times for us. Highly…read morerecommended.

This place saved me!!! I've gotten oil changes here and there from this shop before, but last time…read moretook my car to the dealership by my house for convenience--my mistake. They left my filter loose and so I lost all my oil and was driving without a sufficient amount in my engine for a week. I took my car in this morning and they got me in first thing and assessed my car. Found the problem and put oil in it in under 15 min--I went to pay and they told me not to worry about it. So thankful for such good people. HIGHLY recommend this place!

They are really bad. Put to much oil in my car. And took a air filter off and broke the box. They…read moredon't know what there doing. I alwayss use Valvoline. But I will have to find some were else that was the worst ever took 55 min. They were rotating tires on a truck I didn't even know they rotated tires

Oil plug was loose, now I need a new engine THANKS A LOT! No…read morechoice but to pay out of pocket for a high mileage replacement.

After receiving a tire quote from my car dealer, I decided to try Pritchett Tire. I really prefer…read moreto use a local company for my car maintenance and this location has great reviews, so I decided to try it. I brought my quote from the dealer inside and talked to Johnny about my tire needs. He was very helpful and, in the end, ordered two tires for me to arrive the next morning. Unfortunately, the tires didn't arrive when expected, so I ended up going back later in the day. There would be a wait, so I chose to return the next day. I dropped my car off around 8 AM and it was ready a little after 10 AM. Overall, great local service. I'll be back!

I had a blowout as I was just arriving to Clayton for mountain vacation. I called my cabin hostess…read morewho recommended this place for a new tire. They were accommodating, polite, quick, & just plain old "great local service"! They told me I had another tire that was the wrong size. I knew my steering had been pulling quite markedly. I called my son who immediately told me to get that tire replaced also. So I did & the drive home back to Florida was easy & smooth! Would definitely recommend this local business to anyone.