Earlier today, I wrote a bad review about my experience at Black Rock. To my surprise, later on today, I receive the most amazing phone call. On that call, I saw the real Black Bock culture. A kind, understanding, and apologetic team member who I immensely appreciate. Taking from her own time to call me and make sure they get my complaint resolved. She listens and addresses my concerns. She told me what BR is doing to avoid this to happens to any other customers in the future. That's real customer service. She went above and beyond for a customer. That is what makes them the best. Please ignore my previous review. They showed me why I'm their customer non-stop for more than a year. Joel Burgos read more

Walked in for the first time and what a chill vibe. Nice and open makes for a perfect collaborating place. A huge table in the front for teams. The menu is super simple which is great for a non coffee connoisseur. However quality you can fast for those who are picky about their bean. The staff was super helpful unlike some mermaid invested places we all know. I personally love the mom and pop feel. Definitely a new favorite place. And coming back. read more

Good coffee, some of the best in the state. Definitely worth a trip to this place, lots of options and chill environment.

I enjoy getting coffee in the morning and getting my day on "ready" mode. I had the worst experience at Black Rock coffee located at: 13721 South East Mill Plain Blvd, Vancouver Wash 98683. I have been getting coffee with your company for many years.I felt the way this matter was handled was extremely unprofessional and degrading as the customer I have many options of where I choose to get coffee. I am not interested in spending my money at a coffee shop that will confront me or humiliate or condescend a coffee that I felt was not made right. I hope the best for the future of Black Rock & hope that no customer has the experience I did. read more

Always a great coffee or energy drink, depending on your preference. The staff is always on cloud 9, which is great and very helpful if you have questions about trying a new drink! read more

So yummy! The caramel blondie coffee is delicious I'd say way better than Starbucks! Starbucks coffee always gives me a weird taste & after taste. I found out STARBUCKS have GMO in them to so that's where my headaches came from but saw this place & WOW! Delicious! I order caramel blondie frap & a blueberry bagel! ITS DELICIOUS & I WANTED MORE! Dan took my order & we talked like we were friends! Love the atmosphere & the people! They're so welcoming! I'll bring my family & friends to this spot! read more

Black Rock Coffee Bar - Caramel blondie frap - Coffee & Tea Near Me - Mesa, Arizona

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My favorite go to coffee shop!! The staff is always incredibly friendly and down to Earth - it's nice when someone genuinely cares about how you're doing and puts pride into their work and I definitely feel that every time I am here! The caramel blondie with soy milk is my favorite but everything there is so delicious, it's hard to choose!! read more

Black rock coffee is good. Customer service is top notch. Their flavors are really yummy. The only complaint i have is their expensive. Oh well they are a special treat. read more

I've been coming here every once in a while to get some work done. Ill say it definitely doesn't feel like a chai. Very friendly,cozy, and great coffee! read more

Cute coffee shop! Friendly service! As I pondered what kind of latte I wanted, the guy behind the desk (not the girl serving me), jumped over and said, "salted caramel"... so, I went with that. Half decaf, and with almond milk... it was delicious. The front of the coffee shop has a big garage door that they open up. Some couches and comfy chairs near the back. Very cool shop... we will be back! :) read more

Black Rock Coffee Bar - Coffee & Tea Near Me - Mesa, Arizona

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First time here and definitely not the last. I love the ambiance and service. Everyone was extremely friendly and happy even though they were super swamped. I tried the iced breve and it is amazing if you like creamy yet bold coffee. Thank you guys for making our first experience AMAZING. You guys #ROCK. read more

Black Rock Coffee Bar - Love the menu - Coffee & Tea Near Me - Mesa, Arizona

Black Rock Coffee has the coolest vibe inside. When you walk inside you'll be met with a cool industrial Edison vibe. Surprised if you don't immediately feel cooler coming in here. This is the kind of place you'd want to take Instagram pictures at, design a website or start a tech company from. Very excited about the atmosphere here. The menu seemed to have the clsssics, Carmel blondie, americano, white mocha. So you'll probably find something you'd want. I went at 11:30am so I just wanted something delicious and cold. I tried one of their chillers. I got the chocolate chip one and it's got a decent flavor. I asked for almond milk and I think they use the same watery non refrigerated almond milk my nana jennie uses. The chocolate chip flavor was over powered by the watery almond milk and a flood of memories came back of pulling weeds at my nana's house in New Mexico. I'm not super pissed I spent $5.35 cents on this drink but I wouldn't get it again. I live really close to this place and would come back just for the vibe but wouldn't be rushing to the counter to get a chiller. It could be better with whole milk. My brother who came with me got a hot white mocha and he gave it a 4 stars. So come at least feel the vibe in this place and try a drink. Who knows you could fall in love with just more than the atmosphere of you come. Girl that took my order was very sweet and friendly. She answered all my questions and didn't make me feel dumb. Friendly staff! The atmosphere here earned the 3 stars not the drinks. read more

My favorite studying/reading spot! Love the specialty drinks; I feel like you get way more for your money compared to Starbucks. My sweet indulgence is the Mexican Mocha; hot or iced, it's to die for. And the staff is always super friendly and happy; they put you in a good mood even if the sun isn't up yet!!! read more

Absolutely love visiting this location. I come here A LOT and have only ever had an issue once. Even then they fixed it quickly and efficiently :). The staff here has always been super friendly and nice. Definitely recommend this place. read more

Best coffee...my mouth is watering thinking about my next coffee fix. Super nice staff read more

Fantastic latte, smooth not bitter like some chains and flavorful. They have a hip chill atmosphere with a eclectic customer group.. loved it here and will be back when I'm in the area. read more

Black Rock Coffee Bar - Coffee & Tea Near Me - Mesa, Arizona

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Great prices great selection great service never had any issues and everyone is always so helpful and nice their xl is much bigger than the other guys read more

I love Black Rock, however, I am not happy that the management company had the landscapers there with their extremely loud wood chipper while I was ordering. I had to repeat my phone number at least six times. It was NOT the employee's fault, nor mine. I have a pretty loud voice. Trying to communicate over that wood chipper is very frustrating, especially when on a time frame to get to work. So, this review is for the landscape and/or management company. If I can get their name, I will give the review to them. I did not see a name on the side of the truck. They just need to choose a better time to do this. read more

Great 1st experience and coffee at Black Rock Yesterday. My wife and I both had a skinny, caramal blondie chiller. Hit the spot on another hot a$$ day in the valley. Service at the counter was very friendly and fast. They had a bunch of people working which I imagine gives them some quality customer service and order times. We had our 1.5 year old with us and didn't feel too intrusive or loud. It is a nice, open space that is family friendly. I would say we were outnumbered though, as the crowd was mostly business/laptop savvy. It is great to have another solid coffee shop on the east side. Oh, and they have a drive thru! Huge bonus! read more

Black Rock Coffee Bar - Kid friendly coffee spot! - Coffee & Tea Near Me - Mesa, Arizona

One of my favourite coffee joints. Strong coffee. Usually get the jackhammer with almond milk. Keeps me awake throughout my whole 12 hr nightshift! Great staff. Has a drivethrough. read more

Black Rock Coffee Bar - I got the Blackout with an extra double shot and almond milk. - Coffee & Tea Near Me - Mesa, Arizona

Love the coffee and the staff! The wife and Iare always looking for a new coffee spot... and this is perfect! Great atmosphere, genuine people behind the counter and amazing espresso drinks! read more

Omg so good. My new regular coffee joint! if only there was one closer to my home! Their baristas are so friendly!

Love this place, amazing coffee!! During this COVID crisis don't place any online orders here though. Tried this to avoid the lengthy drive thru line, found out regardless if you pre-order online you still need to wait in line to pick up your order. Doesn't make much sense if you ask me. read more

I'm so excited that Black Rock Coffee is in my neighborhood! Iced coffees are light, refreshing, delicious, delightful and I could go on and on. Whoever designed the look of this coffee bar is a genius because it's fun and inviting! I also love how outgoing and aware the staff is! This is the perfect spot for anyone that enjoys hanging in a coffee bar (which is me). read more

Black Rock Coffee Bar - Fuel Your Story - Coffee & Tea Near Me - Mesa, Arizona

every time i come to this location to get a gluten free bagel, it seems like there's always a reason why they can't serve me a gluten free bagel. no matter what time of day it is. it's never a good feeling to feel like an inconvenience because of food allergies/sensitivities you can't control. read more

This place is very modern, and cute, a great place to study and meet up with friends. The muffins are great and the tea is good as well. Highly recommend this place, has such a great vibe read more

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Went their the other day while at the ASU Polytechnic campus. Friendly staff, great coffee (I was boring and got the Americano and my wife got an iced Irish coffee which both of us loved!). I will definitely be back! read more

Very happy I tried this place out! Normally, I go to Dutch Bro's for my fix, but they didn't have any in the queen creek area, and I'm not a fan of Starbucks, so I drove half an hour to this place and was not disappointed! The barista knew exactly how to help me pick my drink and I loved it! I will be back! read more

My parents have been raving about this place. So we skipped Starbucks. They have done a fantastic job with this place. It looks awesome! I got a cold brew, the hubs got a black coffee, we got the kids half a dozen donut holes, and a blueberry muffin. +$3 tip =$16. The Valley should be proud to have this locally owned business! We'll be back! read more

Love the coffee but find it tacky that they ask you to tip them for picking up coffee through the drive thru. I did not dine inside and asked to be waited on. If I have $2 off that day for my drink, it would be nice if they didn't ask for a tip. Otherwise it's not really a discount. read more

I typically try to avoid chain coffee shops, well chain anything really. But sometimes you can't avoid it and I found myself desperate to find a coffee shop open late that wasn't a s***bucks. I was surprised to find out this shop was a chain but in spite of that this quickly became my go to spot for coffee. This location was right by my house so I went here weekly for about a year. I tried a few other locations and I would say they ran equally as well and provided the same quality experience. The coffee is good, it's not a phenomenal bean but it's never overly acidic or burnt. They always have a consistent brew/flavor and it's never weak or watered down. We have tried most most of the seasonal drinks offered and then we had our regular go to drinks. I can't remember specific seasonal drinks by name but I know they were all drinkable and nothing really to complain about. Our usuals are...cold brew, Iced Mocha, Iced Mexican Mocha, Iced or Hot Irish Creme Breve. I get all my drinks half sweet, sometimes with an add shot. My husband likes his drinks a bit sweeter so he gets them as is, sometimes with an add shot. Hot drinks I request 145* and they are always perfectly drinkable. My husband gets kid temp and he thinks it's just right lol. The pastries are ok but not great, I prefer to get a toasted everything bagel with cream cheese. They put a ton btw so ask them to go light if your not into thick cream cheese. The kids hot chocolate isn't too sweet and it was bigger than I expected. The decore is nice, it's cozy and not overly crowded with tables. You can sit and have a conversation or work and not feel bothered by others talking. There isn't loud music to yell over either. They also have a drive thru at most if not all locations and this is how I typically came through. The staff is incredibly nice and willing to answer questions about the menu or make suggestions. And if you have littles ask for a whip straw/cup. It's a fun treat once in a while but be careful during the summer. Then it's really just more of a puddle of cream. This location can be a bit hectic to get into due to traffic and construction but that's the only real negative. Consistency and service are the best things about this place and it is what kept us coming back. They were able to maintain there normal level of service during Covid which I've seen many places unable to do so this was a major plus too! read more

I have been coming to this location almost every day since they opened. The drinks are always delicious. But the real reason I come back, is the staff. They are always friendly and have positive vibes. read more

Here is a picture of the menu. You can't find it anywhere so thought I would help out. Also, the coffee is amazing and service was great. We go the Caramel truffle and an iced decaf coffee. read more

Black Rock Coffee Bar - Coffee & Tea Near Me - Mesa, Arizona

First time here and it's the best coffee I've tasted it a lot better than Starbucks of course I will never go to Starbucks again so you have my business forever, Not after what they did to those cops! read more

Tried for the first time on Sunday... no greeting when we walked in the door. Ordered cinnamon rolls and a scone that they don't offer or have the ability to warm up?! Both were hard and dry. Chai tea latte was good. Carmel blondie blended was too sweet. Took a long time to get drinks and they just set in the counter without calling your name, so it's a free for all as to who grabs your drink. The place seemed busy, but I will not be back. read more

Good coffee but wayyyyy too much ice in their iced drinks! Less ice and we're golden also their chocolate muffins are the best!

Best coffee, hands down! I got the White Out (not on the menu) with soy milk and my partner in fun, got the Caramel Blondie w/almond milk. read more

Black Rock Coffee Bar - Coffee & Tea Near Me - Mesa, Arizona

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Excellent coffee... competent preparation and good roast. My only recommendation is to educate the staff about espresso... my order was complicated by trying to explain that I wanted a traditional macchiato and not a Carmel macchiato. Staff started to get pissy with me. Staff asked if I wanted my macchiato hot/cold and small/medium/large :) read more

Can you say smooth as butter! My son now refers to their drinks as throat butter. Seriously good coffee and a great value if you compare to Sbux. read more

Black Rock Coffee Bar - Coffee & Tea Near Me - Mesa, Arizona

Love this place ! Coffee taste better than what I've had at Starbucks & Dutch Bros. Highly recommend trying the Iced Mexican Mocha, yum !