Been Living here for 5 years now. The rental office is very understanding. Myeisha is great. Very…read morerespectful and helpful. Maitence could be a bit better as far as there time management goes. I've requested carpet changing and it hasn't been done. I'll be comfortable living here until I find a house. It's convenient and affordable!

My wife and I just moved in with our two daughters before Christmas and we've been spoiled by the…read morestaff here at the Residences at Eastern Market. From the friendly concierge to the management team, all have taken steps to make sure our move-in was a smooth process. The parking garage is easy to get to via the same elevator that takes us to our apt floor. You are also steps away from the grocery store (Trader Joe's). In fact, you don't even have to go outside to get to Trader Joe's. I would highly recommend getting a tour of this place like we did. We fell in love with this place and we were able to pick the exact apt we wanted.

I had a horrible experience with this leasing office. I applied to rent an apartment that was…read moreadvertised online. Once I applied and paid a deposit, the leasing manager started giving me conflicting information on the move in date. Several weeks later, she stated that the tenant did not want to move so they were not going to honor the rental deposit agreement. I still have not received my deposit back. I found the management to be dismissive and unprofessional. They left me in a horrible position and couldn't explain why the tenant who terminated their lease could remain in the apartment even though they took my deposit. They offered other apartments that were smaller or more expensive. They took my deposit and after I asked to see the apartment, they promised to let me see it so I would not cancel my deposit. They never scheduled a time for me to view the apartment as promised but suddenly said the "tenant withdrew their notice." The tenant had effectively terminated the lease at that point. I still have not received my deposit despite them saying they expedited it and sent it overnight.

Staff: This review has been a long time coming I have lived…read morehere for 21 years. I wanted to continue to work with management however since 2012 it's been the same sour service. It's my basic right as a tenant and according to WC Smith, customer service is Ridgecrest Court's best amenity. That's definitely a lie!!! Hopefully, management can benefit from the same constructive criticisms it's been receiving all along. Long story short, I don't love where I live, management is arrogant and very dismissive check out what some of the other reviewers are saying. You'll see management complaints, roach and mice infestation complaints don't ignore them when making a decision to move here. Especially, if you can find somewhere better. Reviewers are saying things like "avoid management at all costs" and I agree but it is impossible to have a happy life with current management. Another reviewer referred to the man at the office as a "dreadful human being" and another stated "he can be flat out rude" yet another reviewer stated "staff talks down to customers like children" and I definitely agree. What you will get is a newly renovated apartment, however, it may be next door to someone who possibly has mice and roaches crawling everywhere. One reviewer stated they caught at least 10 mice. The mice and roaches are in the walls, ceilings, radiators, and coming out of the light fixtures. What management will tell you is the exterminator comes every Wednesday don't fall for it. It's just a band-aid to ignore and pacify, the real problem and avoid being sued. It is a violation of the leasing agreement and they need to be held accountable, for getting these pest infestations under control, both inside and outside the buildings. When you first move in management will sweet talk you and practically kiss your butt to get those good reviews. They will cater to you at the drop of a hat (this will work in your favor). So that they can drown out the negative reviews about them on this page. They are not all bad and have interesting personalities but their level of professionalism and customer service is severely lacking. This office had really great non-managerial staff in the past, but if their customer service was top-notch I knew they wouldn't be around for long. They all find new jobs making more money, the excellent staff never stay too long. Noise: The walls are very thin and you can hear everything, like your neighbor, talking, coughing, screaming, cursing, their tv, music and adult activities. It can sometimes sound like they are in your house. Having noisy neighbors will ruin your peace. It's been a problem in the past but it can be tolerable depending on your neighbors. Grounds: The grounds are visibly pleasing, kept clean, and maintained well. Sometimes neighbors throw trash, spit, leave cigarette butts, beer cans, food, and even dead mice on the front porch and in the hallway. But for the most part, they are kept clean. Safety: There are police that patrol the property. I guess I feel somewhat safe, the police seem to be there to protect management from dissatisfied tenants and write tickets/tow. And to make sure things don't get out of pocket at the rental office. They don't do much of anything else people still loiter, and sell drugs, despite their presence. Something is better than nothing they are getting paid. Neighborhood: Two Metro stations are nearby, the Giant grocery store, banking, and small take out restaurants. A bike and walking trail at Oxon Run Park is not too far. T The Arc, YMCA, and Boys and Girls club. Close to major highways. Maintenance: Sometimes they cut corners or don't do a good job. However, they do a satisfactory job most times. They're overworked and possibly underpaid men. I spent a lot of time learning how to do stuff myself because my apartment has not been updated in over 20 years, and with the number of repairs that needed to get done, I could tell they were annoyed. I was having to have them do the same thing two and three times. Like wall repairs, caulking baseboards, and stuff like that. They jump to get the new renovations done but don't want to repair/upkeep older units.

I lived there for 13 years and it was nice for the first five years then it went downhill for one I…read morekept getting milddew6on the dining room walls and the bathroom walls the paint was peeling the bathroom tub got stopped up so bad when. The tub stopped up the toilet and sink would stop up too you call maint6they come when they want to and the apartments was infested with roaches you had to call for a exterminate every month then when you go downstairs to wash or dump the trash rodents and cocktails roa hexwdrd rozmi.g on the floorand you have storage down in the basement but it is not safe to store stuff on it because people know how to break into the building back door my storage has been broken into 3times everybody pipes where connected together in the kitchen so if the person who lived next to you or over youif their sink got stopped up yours will get stopped up to be ause the pipes are connected together the floors are old they rising up I wouldn't even want my worse enemy living there the security bucks too​

My application was denied because of human resources from my employment despite the property email…read moreverification of employment length of income. Submitting pay stubs, 50.00 application fee, and 100.00 to hold an apartment. Brandon Sibert from the leasing office is an employee who is nice/nasty and rude and falsely accused me of blaming them at fault for my denial application. He has slick, unprofessional, and inconsiderate behavior without reviewing an explanation. What do they offer? There's no central air/heat. Purchase a window from the 1980s air conditioner to cool one room and a charge of 175.00 per window. My buddy lives there, and there are big rats. Roaches. My rent is high but nice and comfortable with a dishwasher. So it's a good thing. No worries. Treat people the way you want to be treated. Oh, just found out the storage is not secure. They will break your basement lock.

If you are looking for a boutique style community, this is the place to live. There is controlled…read moreaccess, there are only two buildings and there is a large park across the street. We were pleasantly surprised how close we'll be to Pennsylvania Ave / Barracks Row and places to enjoy the nightlife. Capitol Hill is convenient to everything we're looking for... We look forward to relocating here.

If you're looking for a luxury apt with a doorman, etc, don't come here. From the outside, they…read moredon't have the charm of town homes. But these are the best apts on the hill. Spacious, bright, unbeatable location and rent controlled, I'm a big fan. It's three short blocks from the metro and we two of those blocks are on the park we live on. Eastern Market, Barracks Row and the Library and Capitol are right down or up the street. Dreamy city living. Yvonne, the property manager is fantastic. She's not afraid to get tough when she needs to, but otherwise she is the nicest lady. She treats renters like owners, letting them know about upgrades int he buildings, potential problems or changes. When our contract on a house fell through, I wasn't even sad because I love living here.

I lived at THCH for almost seven years and I loved every minute of it. The location is simply the…read morebest in DC, the community is welcoming, and the staff are responsive. It's so easy to make your place feel like home - you're allowed to paint, bolt shelving into the walls, plant your own garden, even build a deck if there's space! Special shout-outs to Danny and Anthony, the amazing maintenance staff, who were able to fix anything from sad grout to a full-on A/C replacement in the middle of summer! If my husband and I hadn't been able to buy our own place, we'd still be happily living there.

I wish there was a way I could give this property management 0 stars. A week after we moved in,…read moremaintenance come into my apartment one morning without notice or EVEN KNOCKING. They just turned the key and opened my door. According to the maintenance guy, he was unaware the apartment was occupied. There is no grass on the grounds, only mud. Watching your step is uber important. The biggest problem we have is the radiators and hot water. We signed a lease that said all utilities were included, except electricity. So we assumed the radiators would be available to use whenever the weather warranted. INCORRECT. This is been a winter riddled with "polar vortexes" and snow. The last thing I should have to worry about is staying warm inside of my apartment, but it is. Constant concern whether the radiator will be on or not. The icing on the cake is if the radiators are on, there is NO HOT WATER. So if you want to take a hot shower, just know that it will be in a freezing cold bathroom. And if the bathroom is warm, you will be taking a cold shower. I decided to write this review today after I went to wash my hands and not only is there no hot water, but no water flows out of the faucet. They have turned off our water without any kind of notice to the residents. If though the rent is pretty low and there are no rodents, you don't want to be without heat in 9 degree weather or without hot water when you are ready to shower.