Had a disaster with another company - constant issues (leaking water into basement, flue not…read moreinstalled right, etc.) - went to Anytime - Cody spent hours cleaning up the mess when igniter went out after a year (prior company didn't stand behind their service warranty) - he went above and beyond- very pleased thus far.

My AC went out two weeks ago when it was sooo hot. Since the AC was 25 years old - I got three…read morebids from local companies. Anytime was by far the less expensive w the most extras. Air went out in Tuesday, received quotes on Wednesday, made decision on Thursday- full crew installed new HVAC on Friday. Entire team was tidy, friendly and well mannered. Leon was responsive to my questions at 8pm. Hopefully I won't need service - but if I do it will be Anytime for sure!

Yelp asks what went well? Everything! Submit project and received prompt initial response. Keep in…read moremind this is a Saturday, emergency project. As soon as he could, he called he back to say that he could be here in 30 minutes. He came in and found the issue in no time. He identified, diagnosed and correctly fixed the problem with the igniter in minutes. He even had the right part to plug in not be wired outside the unit as previously done. There was no emergency charge. The quality, great value and excellent service was top notch. As I tend to find a quality company and continue to use always going forward, UrBest will be my HVAC service! Thank you!

Donnie has been our go-to for years, and he's truly the best. After our home flooded in April, we…read moreturned to Urbest for a full system replacement, and Donnie and his crew were incredible from start to finish. They listened to our needs, guided us through some unexpected bumps, and made sure our new hybrid system was the most effective choice for our home. Professional, reliable, and always willing to go the extra mile! Donnie and his team have definitely earned our trust as our lifetime HVAC partner.

Excellent customer service believe I got an honest opinion of what needed to be done and they…read moreactually did a temporary fix to get me through on a holiday weekend and they got me a new unit installed the very next opening business day really satisfied with the customer service and their attention to detail I will always use them again and recommend them to family members and Friends

My furnace went out on a Saturday morning and they came out within an hour of my call. They were…read moreaffordable, friendly and professional! I don't know why anyone is saying their prices are high, they are one of the best priced places in town and I checked! I had to get my 23 year old furnace replaced and they did it fast and effectively and again...the price just couldn't be beat! I highly recommend them and will use them again and again! - Andi M. Louisville, KY

Big fan of Pierce Heating & Air. Well, as much as one can be a fan of a company in this industry…read more Truth is, anytime you have HVAC work done, it's expensive. Just the way it is. Nothing you can really do about it. But Pierce is reasonable. Vernon Pierce came out to our house and looked at my AC unit. I told him what I had already been quoted. He said, "That seems high to me. The problem with this industry is that people are dishonest. They will deliberately sell you things you don't need. But I'll have a look." After looking, he agreed that the original quote I received from another company was too expensive. And he charged me $750 less than the other guy to do the same thing. New AC unit is running great. Vernon was very friendly and professional. I highly recommend his services if you're in need of some heating & air work.

I had to have both my A/C and furnace repaired within 30 days (thanks Kentucky fall) and Vernon…read moreprovided amazing service both times. He didn't try to oversell me, explained what the problem was and my options, and had me living in a comfortable house quickly. I hope that I don't need their expertise again soon, but I won't think twice to call Pierce Heating and Air.

I couldn't find anyone to service our HVAC when it quit working in this 98 degree weather. 2…read morecompanies that said they could get to us this morning call 30 minutes later to tell me they are over booked and can't get to us today. So I call A&D HVAC and talked to a very nice person who said let me check with my technician. He called back 15 minutes later and told me his technician would be here in 20 minutes. Wow! He got he very soon and fixed the AC in like 20 minutes!! I'm so grateful!!!

Terry, owner and technician, did a great job replacing my furnace blower. Here are other reasons…read morefor my 5 star review: 1) I put in service request with 2-10 home warranty, and 3 minutes later, he called me to set up apppointment on the same day. 2)Terry doesn't give you the 12-5pm service window---he sets a time and sticks with it. 3) professioanl, friendly, and honest. This guy knows his business, and has great customer service!

Mike Clark helped me out with a property I have in Louisville and I could not have asked for a…read morebetter interaction. Prompt, courteous, and knowledgeable, the guys fixed my issue quickly and at a reasonable price. I would definitely recommend!

Mike's business model changed a couple of years ago. Service is disappointing and customer service…read moreis horrible. Lots of details I could cite, but even though Mike is a good guy, it is no longer personal service anymore and they cannot manage the business and customers are suffering. Go to someone else.

FANTASTIC service!! Airtech squeezed me into their busy schedule, even though I am a home warranty…read morecustomer (AHS). The technician Steve was friendly and professional and identified and took care of our problem in 15 minutes (capacitor). He had the replacement part with him on the truck. So we were up and running during the service call. Steve explained everything he did and told us our freon level was good. We are so grateful to have our AC back and the service call to be so quick and professional. I will always request Airtech. They are amazing.

I was in need of assistance as my main furnace went down a week before the holidays. I had guests…read morehere and more coming so I reached out to see if they can help. Received the voicemail and its been 2 weeks and still no call back. Glad I found another option quickly and did not wait for a all back...Not sure if they are still in business or just non-responsive to new customers but I would say if your in need for more urgent support look to others. Felt I needed to post this to help others like myself a few weeks back as I could have used some information like this when my issue came up.