Fair honest people. Price was good. No games. Refered by a relationship that has used them for…read moreyears. I will use them again.

Stay away!! They messed up my car and I had to have another mechanic fix it so, in effect I paid…read moredouble the price because of them. I will not be taking my car to them anymore.

Sold me a bad transmission claiming it had only 20K miles…read more Refused to give me store credit refused to do anything about it Do not recommend going to these scamming people They are not one for the customer only for their pockets and do nothing but sell bad parts They tried blaming the transmission going bad on me saying I installed it wrong but they didn't know I'm a ASE certified mechanic and work on cars for a living My lawyer will be reaching out to them I will be taking them to small claims court Also they said if anything is wrong with the transmission when I first bought just bring it back and they will exchange it LIES I'm out 1300$ Horrible people horrible experience

They always have all the parts I need. Especially the hard to find parts! I highly recommend this…read moreplace!

Customer service is a -100. They do not return phone calls. They do not answer phone calls. They…read moresay they will call you back. They don't for service all the way around they lied to you send you a text message. The value of the services that are offered or not guaranteed they cannot back up anything that they say. If I could offer I would I highly recommend not doing business

I'm glad I found this shop. Fast and affordable for my 4 cylinder mazda rebuild.read more

I recommend you come here first. I was looking for new mechanic and I came in for leaking power…read moresteering fluid issue. I was worried I would have to replace power steering pump, but he told me that wasn't necessary- only needed to replace the lines that had some damage. He also resolved the leak on the V-tech gasket which I recently paid another mechanic to replace (they didn't). The pricing was more than fair- generous. The repair was done same day. Very courteous and kind. They made a customer for life.

This is an efficient shop run by an honest, competent mechanic. No appointment. First come first…read moreserve. No chitchat, to the point style communication. I called the day before about the engine problem. Boss gave a decent estimate. I showed up the next morning and saw him in the parking lot. He checked the car right away, ordered the parts and told me to wait inside. They started working on the car, took apart the engine cover and showed me the old parts, and the new parts to be put in before wrapping up. The whole thing was done in an hour, much quicker than the book labor rate. The car was left running for another 30-40 mins to let the sealant cured. Boss didn't explain that. He just said it was not ready. Boss is super busy running in & out, inspect incoming vehicles, talking to customers in person, follow up on repairs by the team, ordering parts and answering messages and inquiries, doing cashiering, writing receipts. I can see why he can't do all that all the time but he is pretty close to Mr. Do it all. Most people would be overwhelmed in his shoes, but he is pretty calm the whole time. I can easily give 5 stars for the value and quality of work it provides.

I've used him several times and he usually is on site within an hour! Reasonable prices!read more

Jr have great customer service EVERYTIME i call they deliver great service and communication…read moreamazing they give me a time frame when my car will be done and have NEVER let me down ... anytime someone looking for a mechanic i send them straight to JE Autos been going to them over 5 years and they never let me down ... & prices are reasonable if i could give more than 5 stars i wouldve

I took my car in for an oil leak repair, and let me tell you, it wasn't cheap. Fast forward two…read moreweeks, and suddenly my engine's knocking! Now they're saying I need a whole new engine, and get this--apparently, these vehicles are known for this issue! I'm not saying they're to blame, but seriously, how could they miss this when they did the initial repair? I definitely won't be a returning customer."

My sister-in-law referred us to them after the dealership she usually goes to seemed like they were…read moretrying to charge her extra for things she didn't need. She went here and they said you didn't need all that work and saved her thousands of dollars. We now go there as well because the dealership always wants us to do things that aren't needed. Highly recommend

I have been a fan of JR's for as long as I have lived in Dallas and once again their service has…read moreexceeded all expectations! I was greeted immediately as I entered and welcomed. They have an amazing selection of items in the showroom and hundreds of catalogs for the things you don't know you need until they explain how great they will make your vehicle look. The installation team is outstanding and their workmanship is flawless. I cannot rate this business higher!

Of all the automotive experiences I have had, this ranks as among the worst. Today, I took my 2025…read moreVW ID.Buzz and asked the older guy at the front desk if they could add side steps/running boards for safety reasons. Instead of advice on running boards he immediately went into a long sermon about MAGA politics. The front desk guy (not JR, to be fair) right away said how much he dislikes electric vehicles ("What you gonna do with them batteries one day..."). Also said he wasn't aware that VW still made the microbuses. I said mine is right out there and he sneered and said, "kinda hard to miss, ain't it." Things went downhill from there as he started in with his criticisms of government from an extremist Maga viewpoint, that windmill blades are running the planet ("Them Chinese melt down the old blades and dump them in the ocean), how the past presidents have let all of "those people," and so much more. No real help and loads of insults. My advice: look elsewhere for your retrofit needs.

good diagnostics, good work. A little slow on the promised response time ("I will get back to you…read morein a few mins" turned into several hours) but overall, very good, would go back Seemed honest and at the end of the day they promised, they had it ready.

I just picked up my car, and not very happy with the service. I will finish my review once the…read moreowner calls me back. Gail 214-605-5208 Once the owner calls me to clear up a few things, I will rate, but at this time it is a 1 star.