I jumped my car to drive there and get a new battery. Because my battery was dead, I got locked in…read morethe car and couldn't get out. My friend followed me there and got Zaire to install a new battery. He was quick and efficient and I was out of a 100°+ car interior! He also noticed the terminal connector was cracked and got me a new one! Zaire made a difficult day, into a great day! Thank you for your service!

I had been having trouble with my car not starting/ suspected battery issues. I brought it by and…read morePaula was amazing and helped me in less than 10 minutes! She tested the battery and alternator, but while working she immediately noticed a loose connection. She tightened it up and sent me on my way! I couldn't thank her enough. Definitely recommend!

Jose helped me within seconds of arriving to this autozone good work ethic and respectfulread more

i went in to replace my battery and my car key case because it broke…read more i didn't know which battery to get and one guy just pointed at where the batteries i had asked this girl to help me and she was just frustrated with helping out she opened my battery open then handed it back with the dead battery in it ... asked her if she could take the battery out because i couldn't and she gave me attitude didn't even help me switch out the car key case .. so left with my broken keys i wish i got her name but do not go here !

Pros: the staff was so nice and so kind. They were definitely there when I needed them. They told…read moreme it would take 90 minutes and I only took 45. The bathrooms were clean. Cons: I got new air filters and Freon. Online it says it should cost me $100-$400. I ended up paying $530. But I was on a road trip and I wasn't in my hometown and I just wanted to get home. Plus, maybe I could've made it home without AC, but my dog was in the car and he could not have made it home.

I have been bringing my cars to this shop for 14 years. After bringing my car in for a brake job…read moreand using a coupon that indicated it was good for up to two brakes, I was told that they would only allow it to cover one. First saying that it was good for only one axle (two tires). when I pointed out that the car has 4 axles (independent suspension), they then switched to saying it was good for just "one brake system". None of this is included in any of the details in the coupon. Bottom line, Pep Boys lost a customer that has spent more than $10k over the years, because they refused to acknowledge that they were trying to double charge me for s simple brake pad replacement.

The Live oak store has no inventory worth your time and effort…read more I have been in there at least 5 time and all I hear "It's at another store, we can order it today and maybe get it in 2 days." I don't trust them as they act like I am with ICE.

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.

AutoZone on Garland Road and Easton Always quick and helpful…read morecustomer service, knowledgeable staff (technician Adriel and manager Adela today), free battery testing, on the spot problem-solving, saving me almost $400 at dealership that tried to up-sell me.

I purchased a Duralast battery (Model 75DT-DL, Group Size 75, 650 CCA) from the AutoZone location…read moreon Garland Road in Dallas, TX, in November 2024. Before purchasing, I asked the salesperson a very specific question: If this battery fails within the 2-year free replacement window and I receive a new battery, does the new battery come with a fresh 2-year warranty? I was told "Absolutely." To be certain, I asked to speak to the store manager, and received the same answer. In May 2025, just six months later, the battery completely failed. I went to the AutoZone on Ross Avenue to replace it (because that was the closest store to where it died). When I explained what I had been told about the warranty resetting, I was met with a completely different response. I was told flat-out that the warranty does not restart and was treated with condescension for even suggesting otherwise. No attempt was made to explain the discrepancy--just rude and dismissive behavior. At this point, I'm unsure which store gave me incorrect information--but one of them clearly did. I was very clear when I asked my question at the time of purchase, and I relied on the answer I was given when making the decision to buy. The battery failing after only six months is disappointing enough on its own. But being told different things by two separate AutoZone locations--and being treated poorly in the process--is unacceptable. I expect consistency from a national chain, especially when it comes to warranty terms that directly affect the customer's rights and expectations.

Octavio was amazing. Excellent service, and went the extra mile to make sure everything was in good…read moreorder before we left.

Kevin was super helpful and his customer service is unmatched. He help me with my car and also…read moreoffer further information regarding it that has me on the lookout. He even assisted my boyfriend with his tire one late night as the store was about to close. He's Awesome!!

Highly recommend! James Han was super helpful and efficient. Thank you for your help!read more

over charged me for a replacement battery that I didn't even know wasnt compatible with my car…read moreuntil 6 months of jump starting my car every single day. even tipped the guy Blake with the birthday of 4/20 , unknowingly. he added a $5 tip and a $50 difficult install fre without my knowledge. Me desperate for a battery I paid it now 6 months later getting a new battery that actually starts my car, I was dumb I know. But plz dont bother if u aren't knowledgeable on cars just find a different company.

Lets face it, when a retailer finds out you are not making a purchase at the time you are there,…read morethey loose interest big time. I've even heard, come back when you can make the purchase and we'll set things up for ya! Not the case at 4 Wheel Parts Dallas. Michael was quick to get my appointment made, up on the lift and questions answered and followed with "when you get ready, we are here"! And I will! Now I can prepare and get er done!! Thanks 4 Wheel Parts!

I am not a cat person, at best all I know how to do is drive haha…read more So receiving the help and information I was granted today was so huge and I am so grateful for it. Even more so the job well done! I want to Personally Thank DAVID!!! I wasn't in line more than two minutes before you acknowledged me and helped me out!! Yall are my new go to no questions! Amazing customer service from everyone there!