Love this place. Always fast and courteous. Blakes is my go to many times. And if there's ever a problem or a concern, the manager always resolves in a kind and considerate way. The staff treats you like you are a guest. Every time I walked in this place is always spotless and clean and smells fresh. Keep up the good work Blakes on Juan Tabo, you guys rock. And by the way, the food is always delicious and fresh. read more

Updated review: the overall experience is much better...less wait times and better order consistency. This is now my favorite Albuquerque Blakes. My only complaint is that their new coffee lids do not fit. They are very loose and basically worthless. read more

Haven't been to Blake's in a while. The atmosphere was open and inviting. Very nice decor and seating.. I ordered number one bacon burrito and a number six carneavado burrito Cold press orange juice and the chocolate milk. The staff was friendly and helpful, and the food was really good. read more

See all

I felt like this experience was better than the others bc the food came out at a decent time. We ordered through the app and waited in the parking lot for 7 min before pulling up, and the food was ready and piping hot. We had a pleasant surprise of an extra bag of fries. I'm still waiting for Blake's to update their app to add Blake's sauce as an option! We still have to order it at the window. Per the pics, you can see the burger patties were cooked medium, which is great considering the patties are thin. I added extra tomatoes, pickles, lettuce and grilled onions on my single patty burger, but they also added extra raw onions too. Lol Idk if that was a mistake, but I sure enjoyed the extra crunch and flavor. I noticed the burger prices have increased about $2. Makes sense. I still like their burgers over others, so I'm still a loyal customer. Glad that Blake's has improved their service and food! Happy customer! read more

See all

This Blakes is not run very well. They either can't read English or just don't give Feck, Tran angers of course. Ordered a lotta burger and it's a burger with no onions and green chili . It clearly says it on BOTH tickets , but open the burgers and onions. Ordered a seasoned fries, received cold soggy fries. And to top it off no thank you come again. So disappointing that Blake's is NOT run with pride anymore. Just like the rest of the fast food burger joints. read more

See all

The restaurant was not busy during the time of this order. I was the only customer in the drive through lane the entire time. The wait time was too long, considering.... That said, they still provided me with the wrong item. I requested a #3 breakfast burrito, but received a #1. Clearly the staff is not familiar with the menu, as this is now the second time this has happened. read more

Forgot my fries and burger was cold. Didn't look in the bag until I got back to work. I usually go to the one on Central but thought I'd try this one. Going back to the other one read more

burger over cooked, bun hard, fries mushy Employees in the back really loud talking back and forth with a lot of WTF's in conversation. I think the manager may have stepped out for a sec‍ homeless guy sleeping on their little patio read more

Come on Blakes! You've been in business in New Mexico for decades and you cannot figure out how to train your employees on your menu. We love the chili and always order extra chili. So for example a breakfast burrito with Christmas (which is green sauce and red sauce per their menu) plus we add chopped green chili (pay extra for even more chili but this is not the sauce version just the chopped green). Guess what we get? Only chopped green! We worded extra chili 100% of time and pay extra 100% of time and 50% of our orders are wrong! When they get it right it is good. And we go to this location because as sad as it is to say, they get it right more than others. This is my annual rant. I have ranted on this for last 7 -10 years and they will never fix it. read more

This blakes lotaburger at 1801 Juan tabo just cant get it right. Ive ordered 3 separate time in the last 2 months...order is always wrong or something is forgotten or food is ice cold. Not sure what's going on there but that location has lost my business and the business of many others. read more

Order breakfast burritos and the potatoes were all burnt on All 3 burritos it was horrible!!!!!!!! read more

Blake's Lotaburger - Order breakfast #1 Bacon Burrito and the potatoes are all burnt horrible!!!!!! - Burgers Near Me - Albuquerque, New Mexico

Bought for breakfast burritos and hash browns were so burnt it was inedible. Called store and only got a message machine read more

Blake's Lotaburger - Burnt hash browns. - Burgers Near Me - Albuquerque, New Mexico

Online ordering is a joke. Paid extra and made specific requests and was given the wrong order. There's no consistency or quality control. This has happened at this location multiple times. read more

Slowest service in town. Ordered a burrito, pulled in to a spot to wait, and wait I did. And waited. And waited some more. 30 minutes! Never again. read more

ALWAYS A LONG WAIT. I live near by and the food isn't even fresh. There have so many cars pull forward and wait that they run out of parking spots up front. My shake was like 75% full too. One time I ordered 1 burger and they skipped me twice when they brought out the food. People walk back with wrong orders. TERRIBLE LOCATION. TRUST ME. read more

Blake's Lotaburger - 25% gone - Burgers Near Me - Albuquerque, New Mexico

15 minutes for a fast food burger is unacceptable having cars pull around and park has definitely made a slow FF place even slower. Will not be back to this location. read more

A New Mexico institution. I visited the location on Juan Tabo Boulevard while in town on a short vacation. Most of our group ordered the Lotaburger, but I went with a chorizo breakfast burrito with green chile sauce. It was amazing. Highly recommend. read more

Blake's Lotaburger - #7 Chorizo Burrito - Burgers Near Me - Albuquerque, New Mexico

We love the food at Lota Burger on Juan Tabo NE. Every once in a while we get the right order that's missing a hamburger patty. Or today we got a hot dog that only had a hot dog and a bun, with nothing else on it. The only reason I'm complaining is that fast food is so expensive and we expect to get our food with the right ingredients on it. The manager needs to watch how the employees are doing their job. There wasn't very many customers. So they weren't very busy. Thank you. read more

went through drive through, after paying I'm told order will take 30 minutes . I ordered 1 burrito. I wanted money back but worker told me drive forward. i went inside to request money back , girl in front very rude!!! There were multiple people demanding money back been waiting 45 minutes etc. Girl said manager to busy & said we are busy with paying customers. I SAID I AM A PAYING CUSTOMER AND LOTS OF US WANT OUR MONEY BACK. AFTER WAITING ANOTHER 15 minutes finally got my money. employees were just rude and had absolutely NO CUSTOMER SKILLS AT ALL ! NEVER GO THERE AGAIN!!! read more

It took 3 tries to get my complicated order. A double neat itsaburger with no onion and no bun, add double cheese. What I ended up with was 2 overcooked patties that were probably 2 oz each and 1 had, what looked like, a huge bite out of it. When I finally got my food it was so overcooked it was unfit to eat. Didn't take a picture but wish I had. I hate what has happened to this place. read more

Never again! I don't know what they did to their recipe but my burrito was so salty it was almost inedible. There was barely any chile and the potatoes tasted old and were burned. There was no one in line when we arrived before 8am on a Saturday so no excuse for such poor food. Really sad how Blakes has gone down hill. W read more

Well this unfortunately is my 3rd post about this location. The first post was a negative review, the second was a great review. This one unfortunately is another negative. Blake's was an amazing place for breakfast however the simple fact that they are so wildly inconsistent is a huge failure on there part. Another horrible experience. The taste of the food was also inconsistent dry and very like chili again! Never again!!! read more

Blake's Lotaburger - All ordered at the same time and have not been eaten. Sad!!! - Burgers Near Me - Albuquerque, New Mexico

I placed an order in the drive thru. When the young woman working, repeated my order back she missed cheese on one burger. No problem, I explained what she missed. She then corrected me and told me, THAT is not what you ordered. I told her it was and repeated the order again. She then said, "I guess" in a sarcastic tone. Then told me I was rude. At that point I left. I called the store, to speak to a manager. Same young woman answered. Refused to let me speak to a manager, even though I repeatedly asked. Told me they were too busy cooking to come to the phone. Refused to give me her name. Refused to give me the district number. Incredibly poor customer service. read more

So I have been in ABQ for 3 months and all I hear is how delicious Blake's burgers are and I have to try one. Finally tonight I decided to do a fast food run and was so excited to try their food. Seriously disappointed. Got a large seasoned fry and a Lotta Burger. Both were barely warm. Seasoned fries? Not very seasoned - expected something a little more ... well seasoned. Burger - again barely warm and the tomato was so thin and tiny that I nearly missed it. What can I say - really a big disappointment and I am over Blakes. read more

Yeah the other reviews about this Blake's being the worst one are correct. Late for work because of my 30 min wait. Sad to see this amazing chains reputation be tarnished. Retraining the staff should help. read more

Tried giving them another chance and is still a let down I ordered on the app and instead of following the little modifications to the order they just threw everything on it no care whatsoever idk if they they actually read online orders plus always unfriendly and rude for no reason and treat you like youre the dumb one if you say you have an online order read more

The store on juan tabo is filthy. Months of grime built up underneath the benches and tables. The bathrooms were disgusting as well. I would really hate to see what the kitchen looks like. I will tell you the Blakes Lotaburger on Carlisle next to the interstate is top notch. Food is always hot and top quality and the old school store is always clean. For Managment on juan tabo to get such a nice new remodeled restaurant and treat it with such disrespect is horrible. I can't blame the staff though it comes down to corporate and upper management. Clearly do not know how to do their job. read more

Blake's Lotaburger - Clearly months of build up. SMH! - Burgers Near Me - Albuquerque, New Mexico

See all

Before 2003 when it was opened by the original owners Blakes was the place to go to specially with friends and family on the weekends. I don't like that the patties the beef patties are thicker. I don't like the meat I don't like that it doesn't look like there's a difference between the big burger and the small burger. most of the lakes are always not clean when I arrive there's so many issues I don't go anymore. It's a shame because I used to go all the time with my friends and family before 2003. read more

Terrible, awful service. The manger really needs to get it together there. We did a mobile order but ended having to wait an extra 20 minutes in the parking lot for two burritos. Then the manager didn't even know the difference between red and green chile and charged us for her mistake. The order was also completely wrong. We did not get a single correct item. Would give zero stars if I could. read more

These people are working SO hard to get fresh food to everyone as fast as they can. A lot of people in the drive thru were getting frustrated but I think people forget that Lotaburger makes your food fresh to order and it isn't your typical fast food joint. My strawberry shake was delicious! In fact, it was a little TOO good! My red chile was a little burnt on my breakfast burrito but it was still delicious. And with the demand and strain these essential workers were under, it was still a job well done! read more

I ordered a burrito with bacon eggs hash browns and cheese with red extra red. Got home not a single drop of red on the burrito and the hash browns were super chewy. Burrito wasn't even hot feels like they just warmed the burrito back up in a microwave for 30 seconds. read more

very burnt hash browns and rude those where my main problems when coming here I don't like it at all idk why they have to have attitude especially the manger I won't be coming back they sell burritos all day and they won't even sell to you when it's night makes no sense and if you are able to get your hands on a burrito it's most likey burt and grow‍ read more

Seriously what happened to Blakes? I grew up coming to Blakes and over the years things just keep getting worse and worse. Waited 25 min after going through the drive thru for a burrito. My mom waited 30 min for a hamburger last week and had to just go inside and get her money back. read more

We just had the lota Frito pie which was the poorest excuse for a Frito pie and a complete ripoff for $7.99. The onion rings were great! But the cherry milk shake did not taste like cherry . Blake's Lotaburger has really gone downhill. read more

worst Blake's in town by far! hashbrowns are dryer than the Sahara desert! not one grain of season is on any thing they cook. I ordered bacon sausage with Christmas and it was just an egg and hash browns no chile at all on any of by burrito. I think the whole staff needs to be let go they all hate their jobs! read more

Blake's Lotaburger - Burgers Near Me - Albuquerque, New Mexico

Ordered three burritos and an order of fries. They did not put any chile in any of the burritos, tortilla was dry and had finger holes from rolling on two of the three burritos. French fries were cold/old. Called because it was a drive thru order and didn't see until I got home. They refused any future replacement or even an offer of apology. Only option rudely given was to drive back there and take food for exchange. I was not able to drive all the way back for their mistake and was needing other options presented to me at my convenience due to their error. Very disappointed because I had not had any issues previously at this location. read more

See all

No sausage on my UNITED burrito, asked for crispy bacon but it was barely cooked (it was almost rawish) Asked for extra cheese and bacon (crispy bacon) on my number 1 but didnt get either. Tortillas werent toasty (they were both cold) Not the best food. Service was fast (because the food was NOT CORRECT) so thats a plus (its usually about a 30m wait minimum) read more

I left a very bad review several months ago. I decided to give it another chance hoping the food quality would improve. Well, it did by leaps and bounds. I ordered a bacon breakfast burrito with green and an extra side of green because the burrito have been very dry with very little or no green at all. This burrito was excellent! The burrito did not even need the extra green it was perfect. This is how they used to make them. Please keep this the norm. Consistency is so important. I'll defiantly try the food again in a few weeks to see if it's the same quality. Please, please keep it up. read more

Been here multiple times an hour before close and have had the drive thru clerk tell me all machines are down and they can't take anymore orders. Very disorderly store to purchase food from. read more

Blake's store at Juan Tabo and Indian School is VERY POORLY run. It seems that many nights it is a bunch of adolescents attempting to run the store with more energy going to visiting and laughing amongst themselves. Workers and "managers" have no training in customer service. After a very rude encounter with one of these adolescent "managers", we called the cooperate office to voice our concerns. We were shocked at the attitude toward and lack of concern for the customers. We have been loyal customers for many years and have gone weekly. Our last visit did it. They have finally lost our business. I gave them a one star but that was being kind. if word of mouth counts, I will tell everyone about our experience. This store is terrible but there seems to be no appreciation expressed even at the cooperate level for it's customers or the money they spend at Blake's! read more