I chose Spavia Elmhurst after doing a lot of research and being willing to spend extra for what I…read moreexpected would be a high-quality, relaxing massage. Unfortunately, it ended up being one of the most disappointing spa experiences I've had. I booked a 60-minute deep tissue massage with the scalp oil and Hypervolt add-ons. Neither add-on was performed... my scalp was never touched and no massage gun was used though I was initially charged for both (they were only refunded after I reached out). The massage itself felt rushed and incomplete. Most areas of my body were barely worked on, and I left still in pain. When I got up, I noticed the digital wall clock in the room had been partially covered with a towel.. specifically, only the minutes portion was covered. I later realized the session had ended about 5-10 minutes early. Management later claimed that covering the clock is standard practice for guest comfort, but that explanation does not make sense. The clock was not bright at all, and there was a much brighter light left on in the corner of the room the entire time. If a digital clock is supposedly too bright and distracting, then it would make more sense to use a standard wall clock or not have a visible clock at all. Partially covering only the minutes, the part that tells you exactly how much time is left... felt like a very shady business practice rather than a comfort measure. I was also told afterward that my massage was shortened because I arrived late. However, when I checked in, the front desk assured me they were able to push my appointment back and accommodate me so that I would still receive my full 60 minutes. At no point before or during the massage was I informed that my session would be cut short. Letting a guest believe they are getting their full service and then ending early without any communication feels unprofessional. When I contacted them about all of this, the only thing offered was a complimentary add-on for a future visit. but only if I book and pay for another full-price massage. After already spending over $220 and being this unhappy, I don't find it reasonable to be asked to come back and spend another $200 just to receive a small add-on for free. A partial or full refund for the actual massage would have been far more appropriate. I have since been ignored. Overall, this experience did not match the premium price at all. I left sore, stressed, and disappointed. I would not recommend Spavia Elmhurst based on this visit.

Got a very last minute appointment for a facial, easy parking in downtown Elmhurst. So impressed…read morewith the aesthetic and cleanliness of the spa . Hygiene is very important to me along with the services. Caroline in the front helped me get an appointment and I got a new customer discount as well with my treatment. I got the oxygen facial it's different here but esthetician Tarin was excellent and very good. I will be back again!highly recommend!!

I went for my first time to Bianca at her new location, 5715 W Irving Park Rd just now. She made me…read morea customized lemon facial and talked me through my concerns. She was so gentle and I was so relaxed. My skin is glowing and I cannot wait for my next one. She asked me during if I was ok and comfortable many times. I told her I THOUGHT I had had a facial before, but after that with Bianca, I realized I never really had one before her! I literally told her when leaving "thank you for making me feel so beautiful"

Ok I think this is my first review ever but I think my visit to this spa deserves a review. I am…read morenewer to the brazillian waxing and always get so anxious when I go in for one because of previous painful experiences but this was probably the easiest brazillian i have gotten. Bianca made the process as comfortable and painless as it could possibly be. The enviornment is super cute and relaxing as well. Highly highly recommend you ladies get your waxing done here

I went here for my first Brazilian wax. I'm a furry guy. The woman was very kind and explained…read moreanything I had a question about. I felt very safe and will be back.

Went in for my first appointment, right off the bat, the receptionist was very helpful and the vibe…read moreis great. Clean and very organize! It was Ariana that did my waxing and she made me feel very comfortable. Great customer service and very pleased with the results. Definitely coming back and a highly recommended location!

I went for a massage. Funny to say, I can't really put my…read morefinger on it... I just did not enjoy it. Pressure was okay. Massage was just was eh.

In a clear moment of serendipity, a prolonged airport stay put me in the back yard of this…read moreestablishment at a nearby hotel. A phone call revealed a rare Friday cancellation, and within 30 minutes I was face down for one of the best Swedish massages I've ever had. What a welcoming team. So helpful. So friendly. Cassandra seems to run the show and sets the tone that this is going to be a top quality experience. They have a wide range of services. Nothing but the highest recommendation here.

I used to go to this salon with the prior management, and it is so different now. So professional…read more I had minimal discomfort. I was really scared to return. I guess with new management things are being run differently and waxing techniques are improved. I had Amber and she was absolutely awesome. I had minimal pain, redness, and honestly it was kind of fun. I will def be going back monthly and won't be stressing the entire day

Great place for Waxing. I recommend Corrinna. She is very professional and makes you feel calm…read moreduring services. The atmosphere is calming, safe and very clean. Friendly staff. This place is awesome.

Melanie was super attentive and gave me advice on how to take care of my skin, was very gentle and…read moremade sure to cater to my acne. 10/10 service!

I began getting treatments in 2018 and my skin has never been as bad as it was then. Melanie has…read moretaught me the proper way to take care of my skin at home, as well as, continuing monthly treatments. I've had acne facials in the past as well as other treatments, but nothing compares to the results I've received at Illuminating Beauty Bar. I highly recommend this small business!

Justyna is amazing! I've been getting waxed by her for a while now and I have no complaints! She…read moremakes me feel comfortable while getting waxed and her studio is very clean. I love going to her especially with her flexible schedule. I highly recommend going here!

I was lucky to have found Justyna three years ago and would not considering seeing anyone else. She…read moreis a professional, does great work with minimum pain, and keeps a good conversation going to help the time fly by. I'm excited that she has her own studio now in Waxthetics, which is a great spot. I highly recommend her, particularly to first-time waxers because she will put you at ease in an experience that many people feel anxiety about their first time. Head over to Waxthetics, you will be happy you did!

Julie gave me a really great cut! Definitely will ask for her next time! My hair is very fine/thin…read moreand she cut it where it didn't take away the little bit of volume I have..that takes skill and know how!!

I had a headful of gray and Olga did an amazing job hiding my age! Every time I get my hair colored…read moreI see the gray back within a week., not here! It's been a week and my hair is still beautifully colored a light brown. I found this place on yelp and walked in. It was perfect timing because once I sat down about four other customers came in. It's a small place but very cozy and the atmosphere is fun. Stylist are really friendly and make you feel like you have been coming here for a while. I will definitely he back. Great price too! I have long hair and my color, cut and dry was only $85. I was very happy with my results. I waited a week to make sure the color lasted