I chose Spavia Elmhurst after doing a lot of research and being willing to spend extra for what I expected would be a high-quality, relaxing massage. Unfortunately, it ended up being one of the most disappointing spa experiences I've had. I booked a 60-minute deep tissue massage with the scalp oil and Hypervolt add-ons. Neither add-on was performed... my scalp was never touched and no massage gun was used though I was initially charged for both (they were only refunded after I reached out). The massage itself felt rushed and incomplete. Most areas of my body were barely worked on, and I left still in pain. When I got up, I noticed the digital wall clock in the room had been partially covered with a towel.. specifically, only the minutes portion was covered. I later realized the session had ended about 5-10 minutes early. Management later claimed that covering the clock is standard practice for guest comfort, but that explanation does not make sense. The clock was not bright at all, and there was a much brighter light left on in the corner of the room the entire time. If a digital clock is supposedly too bright and distracting, then it would make more sense to use a standard wall clock or not have a visible clock at all. Partially covering only the minutes, the part that tells you exactly how much time is left... felt like a very shady business practice rather than a comfort measure. I was also told afterward that my massage was shortened because I arrived late. However, when I checked in, the front desk assured me they were able to push my appointment back and accommodate me so that I would still receive my full 60 minutes. At no point before or during the massage was I informed that my session would be cut short. Letting a guest believe they are getting their full service and then ending early without any communication feels unprofessional. When I contacted them about all of this, the only thing offered was a complimentary add-on for a future visit. but only if I book and pay for another full-price massage. After already spending over $220 and being this unhappy, I don't find it reasonable to be asked to come back and spend another $200 just to receive a small add-on for free. A partial or full refund for the actual massage would have been far more appropriate. I have since been ignored. Overall, this experience did not match the premium price at all. I left sore, stressed, and disappointed. I would not recommend Spavia Elmhurst based on this visit. read more

Got a very last minute appointment for a facial, easy parking in downtown Elmhurst. So impressed with the aesthetic and cleanliness of the spa . Hygiene is very important to me along with the services. Caroline in the front helped me get an appointment and I got a new customer discount as well with my treatment. I got the oxygen facial it's different here but esthetician Tarin was excellent and very good. I will be back again!highly recommend!! read more

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I had an appointment for a facial and massage. Vibe was relaxing and wait time was short. Very happy with both services provided and will be returning again. read more

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My husband and I went for a facial this past weekend as a first visit and what a great experience. I was with Tennille and she did a wonderful job. She had a very soothing voice as she explained each step in the process. My husband was with Lizbeth and he was impressed as well. Thanks to all. read more

I had a great time! I got a massage from Chi Chi and she did an excellent job, it was wonderful. Kristine gave me a facial which was very lovely and she gave me lots of good tips for skincare. Overall a great experience and I would recommend it for any pampering needs! read more

My husband got me a giftcard for Spavia for Mother's Day and I used it on a 60 minute sports massage. I was blown away by my experience at Spavia. Booking was easy (I did it online), and you feel pampered every step of the way. After you're checked in you're walked into a locker room where you can change into a bath robe and slippers. From there you can sit in a lounge with a heated neck pillow while you await your massage therapist. My massage therapist was Gogo. She did a wonderful job and accommodated all of my requests. She even gave me suggestions on how to stretch for the troubles I was having. After you're done, you have access to showers to get cleaned up and continue relaxing. They also offer memberships for monthly massages which I think I"m going to get soon! I'll definitely be back. read more

I cancelled my membership after being a member at this spa for nearly 2 years. I could no longer support the racism present, fostered by the owner. Mostly, I purchased massages. Over my time there, excellent Black and brown massage therapists would quit, citing mistreatment from the manager. I never got anything but excellent treatment from these therapists. The fact that they could not be treated fairly led me to vote with my dollar and leave this facility. read more

A truly wonderful spa experience. Excellent facial with Susan who is a brilliant skin care specialist. The spa itself is elegant and well appointed. Convenient parking nearby. Overall a superb place to relax and be pampered read more

From the moment you enter until you walk back out the doors, this is an absolutely amazing spa experience. Mayra, my masseuse, has been thorough, intuitive, kind, and healing. Krystle, who runs the show at the front of the spa, is also absolutely amazing. Beautiful environment, amazing and calming vibes. We just moved from Chicago to the burbs and I didn't expert to get a comparable spa experience out here - I swear to you, it's better. Book Mayra. read more

I went for a SPA body message and was the worst experience. The room temperature was cold , the blanket same and the girl giving the message had freezing cold hands. I was chivering from the cold during the message and I could not get enough of hot tea to warm up. read more

I had waxing services yesterday at the Elmhurst location. My aesthetician was Sabrina. She did a fabulous job. She wax my eyebrows. They were absolutely perfect and she even fill them and she also wax my upper lip , chin and under arms, it was all done perfectly. She even used her tool to get any hair out that didn't come out when she wax because it was too short. Very happy with the service. I will be back. Definitely recommend Sabrina. read more

Absolutely love this place get the hot stone message every three weeks and I feel fantastic! Spavia is the place to go people are soo nice and such a relaxing environment in the mist of everyday chaos. My one hour vacation once sometimes twice a month! read more

Spavia Day Spa - Elmhurst - Love all the merch I also purchased thier CBD oil and it's so helpful in pain relief! - Skin Care Near Me - Elmhurst, Illinois

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I found out about Spavia because I had a prenatal massage gift card. I received the 80 min massage with Latoya and it was amazing. I was extremely comfortable and relaxed the entire time and Latoya was able to work out the knots and relieve tension in the areas that have been bothering me. I would 100% recommend a massage here. read more

Received a couples massage. Hubby hated his massage his masseus was new and not so great, my massus causes me lots of pain during massage and the next day I was sore! read more

I haven't had a massage in years, and I'm not a huge massage person, so my experience is limited, but I have had enough and some fancy ones. I got a 60 min signature massage. My massage therapist was amazing. The place is nice but I have a couple of things I didn't like: the room was way too cold. I don't like too much heat, but I was legit cold. And my therapist's hands would get cold every time she paused for a minute (not her fault, just saying it's cold). The bed was warm so it was overall ok. The light was too bright. Dimmed but not nearly enough. She did offer my an eye cover when I was on my back so that was nice. Overall a good experience. I recommend this place. read more

I did the 120 min Himalayan Salt rock massage. I was super sore from my workouts that week and it truly helped. I will definitely be going again! read more

This place provided my husband and I with exactly the type of spa treatment we were looking for. Very attentive to details, loved our experience. We had an 80min couples massage and facials, our massage therapist were awesome!!! I really appreciated being given paperwork ahead of time to find out what we wanted things like what kind of music, do you prefer your therapist doesn't speak during the massage or when you initiate conversation, what kind of oil do you prefer, your shoe size for your slippers, etc.... So when we arrived we checked in and everything was ready for us. It was wonderful!!! I loved it here and would definitely be back. I wish they had a Spavia closer to where we live. read more

I have been a member of Spavia since it opened in Dec 2019. For $59 a month, I receive either an excellent facial or a fantastic massage. Each are a full 60 minutes, none of that ridiculous 10 minutes of prep time (sometimes more) that some places have, cutting your 60 minutes to 50 or less. Beautiful place. Really nice amenities. Love this place. read more

Would rate this spa a 0 if I had the option to. Payed for the 2 hour package deal and payed 3 bucks a minutes for them to waste half of my time by getting supplies, the room was so loud and I was getting a facial with another person in the room. read more

We just had the most amazing and relaxing couples massage! Super clean, VERY friendly staff and incredibly relaxing atmosphere! Gogo really catered to my personal needs and i left feeling fantastic. My boyfriend also loved his massage with Vonshae. We WILL be back! :) read more

I had a nice massage today with Ariel and it was wonderful. Covid check in early, spotless locker room and warm tea and nick pillow greeted me in the relaxation room. The massage itself was one of the best, but can't get into personal details! What's important is that we communicated about likes, dislikes and focus areas and she hit all the right spots. I am scheduling a 90 min one over the thanksgiving holiday week now. Well managed and nice front desk too. read more

I had a massage with Arielle and she did an amazing job. I left feeling very relaxed. I feel like the mark of a good massage is when you notice the absence of pain you didn't even realize you had before. The whole staff was very nice and accommodating read more

This Spavia just opened up in Elmhurst and I joined as a founding member beforehand. Just had my first massage yesterday and it was incredible. Katie was my tiny masseuse and still gave me an incredible deep tissue massage. I booked right before my pilates class which I will never do again as The Atmosphere in the quiet room was compelling me to stay...fireplace, coloring books, relaxing booklets, tea, water, warm neck pillows and on and on. Doctor recommended I have regular massages and I definitely found the right place. The owner, West, is accommodating and caring and truly wants his clients to be satisfied. Welcome to Elmhurst! You even get your choice of relaxing music!!! read more

Setting up an appointment was easy and the waiting area was serene so there are some positives. I've only engaged in one service at Spavia. I had a wax 7 days ago, I have had this service before at other salons with no issues but this time I was left with raw patches on my skin. Literally ripped raw. Maybe other services are delightful but I advise staying away from any waxing services. read more

First time here. UNBELIEVABLE service. Clean, friendly and beautiful. Was surprised at the size of the spa. Bought a membership because of the service and also bought product came home and threw mine away. Going back on Saturday for an anti aging body wrap. I have never heard of it and have never done it but will do here. I recommend it. read more

Wow, what an amazing experience. Beautiful salon with a super friendly and professional receptionist. I had a deep tissue massage performed by Ariel - it was incredible! She addressed all of my knots and found many more that I wasn't aware of. I feel so much relief only after 1 hour! Thank you so much Ariel!!!! I really appreciate all of your hard work. Thank you everyone for your outstanding service! read more

I was looking for a massage, and received so much more. Spa is right! From the moment I walked into Spavia Day Spa in Elmhurst -- the sights, scents, and sounds created a sense of peace and calm. There was no skimping on this new buildout by West Robbins. Premium materials abound-- from the waiting lounge to the dressing room and showers, to the treatment rooms. Sounds of a soothing water feature, and sights of flickering candles, and a soothing fireplace greeted me in the waiting lounge, and a dreamy soft robe and sandals ... both in my size... were waiting for me in the luxurious dressing room. Before going into the women's lounge I was asked for my preferences of scent and sound experience. When I moved from the beautiful waiting lounge to my treatment room I could smell the orange blossom scent I'd requested, and heard the sounds of the ocean that I'd chosen. Spavia is on par with spa experiences (that I've too rarely had the pleasure to enjoy) such as Lake Austin Spa in Austin, Texas, and Ladera in the West Indies. No, there is no body of water once you leave, but while I was there the experience transported me to those places of peace. read more

I couldn't be happier with my membership at Spavia! Even under the circumstances they have found a safe way to provide services. It's a wonderful, inviting place and the therapists (especially Gogo!) are great! I am so happy I received this membership as a gift last year. read more

I got a massage with this place and it was awesome. The atmosphere is so relaxing, and they do everything possible to make you feel comfortable. The robes are super soft, and added extra luxury to the experience. I also loved that the ladies lounge had little amenities for people choosing to shower there. Awesome place, will definitely come back. read more

My sister recommended this place for massages and she didn't steer me wrong. I highly recommend you book, Gogo, if you want an amazing deep tissue massage. They offer membership packages that are of great value if you frequent the spa. read more

This is a high end spa with reasonable prices. From the minute you walk in and are greeted kindly and given a luxurious robe and sit in the relaxation room, your stress is gone. It's a beautiful and clean place. I had a facial and really enjoyed the experience and expertise the Lady provided. Treat yourself. You won't regret it. I'll be coming back again soon. read more

I have been getting monthly deep tissue massages here for about a year now and it is always an amazing experience. Latoya is incredible and I leave every time feeling infinitely better and with much less stress on my body and mentally. read more

I went to spavia day spa in Elmhurst and it was such a treat! I arrived early, got checked in, and changed in to a luxurious soft robe! I found a warm neck pillow in the retreat room and relax in a comfy chair for a few minutes before my massage. I had a hot stone massage and it made my tired muscles relax and feel so much better! One of my favorite parts was that I could select what I wanted to listen to during the massage and I chose the ocean breeze sounds which just added to the experience. Everyone was so nice and seemed genuinely interested in me having a quality experience and a wonderful place to just relax for a minute during this busy season! Can't wait to go back! read more

I was very happy when I learned a Spavia was opening in Elmhurst at the end of 2019 - this place is just what Elmhurst (or I?) needed! I purchased a premier membership before opening day in December and I just went for my third massage today. I love the benefit of the membership, it makes it fun to try different types of massages and different masseuses. I still need to check out the skincare treatments, which are also part of the membership. The facility is very clean, the staff very welcoming, and the relaxation room is very relaxing. I could sit in there for hours and get lost in the adult coloring books if I didn't have to be anywhere! Other nice touches include the choice of music, scent of massage oil, tea, etc - and I love that they keep track of your preferences in their system. True customer service! Also ease of payment (I don't have to bring anything with me, can just add to the card on file) and a nice little app for easy online booking. Spavia really makes the entire experience enjoyable. read more

I tried Spavia last month due to some fitness tightness and an injury and was assigned to Eduard. It was one of the top three best massages of my life and I'm a total massage snob. I ended up signing up for a membership. I have my second appointment today and couldn't be more excited! I highly recommend this place. read more

I have been going to spavia about once a month for the last few months and have never been disappointed. The staff is friendly and knowledgeable, and the specialists are fantastic. I've gotten massages, facials and even lashes done here and was so pleased. I will never go anywhere else! read more

Beautiful new facility! Went for brow wax with Nicole and she was great. Wonderful relaxation room! I'll be back.

Spavia is the absolute best. I have been looking for a skin care place I trust for SO long after feeling so disheartened trying to fix my skin for YEARS. The facility is so clean and comfortable and each time I walk out of there I feel so rejuvenated. I was lucky enough to get Nicole who is the most experience and knowledgeable skin expert I have ever been to. She does an amazing job breaking down each step and product and seriously knows her stuff. It's been so exciting to already see the difference in my skin. I would recommend Spavia to anyone and I am so happy I finally found a place I love and trust. read more