Pretty pricy but they are allowed to be because of this high demand. Staff are very patient and…read moretreat you like they would like to be treated. Very helpful and are prepared for all situations.

DON'T BUY A POOL FROM HERE!! We originally chose Leslies because we wanted to deal with someone in…read moreperson. We would have got more honesty from an online store. After we ordered a pool on a Sunday afternoon I knew something was wrong when the charge, which was originally showing as a pending on my Amex, all of a sudden wasn't there. But the charge for the skimmer was. I called Leslies in Nanuet where we bought the pool and spoke to Frank. He assured me that there were no problems and it was an IT problem. I specifically said please tell us now if we can't get a pool because pools are selling out all over the place. Again he assured us that we were getting the pool. Well the skimmer showed up but still didn't hear about a delivery date for the pool. Well after lots of back and forth only with me reaching out and Frank promising he'd check on the status for me which he never did. My husband had to go back to the store since Frank still wasn't returning my phone calls. Still no answers. I finally called another Leslies and told them the story. Then the GM called me back Ryan or Brian. No apologies from anyone after two weeks I heard I wasn't getting a pool and there was a glitch in the system and that it happens sometimes. Disgusting customer service all around. If they had just apologized in the first place I wouldn't have been so upset. Just returned the skimmer to the store and Frank tried to give us some halfhearted apology/reason why things happened this way. Unacceptable!!!

Mark provided excellent service and recommendations when opening the spa. He provided a thorough…read morecleaning service and his prices were beyond reasonable. Highly recommend

Amazing. Not only cleaned our new in ground pool but also explained the pool and the functionality…read morethat our contractor had failed to do.

Great guy very knowledgeable with his job. He replaced the pump and some pipes on my spa and a good…read morecleaning after it's been sitting unused for quite some time. And reasonable pricing. I gave him five stars highly recommended.

I would classify this business as a scam. Used Erik a few times for one off maintenance (should…read morehave stopped there since he never showed when he said he would) and then went into an annual contract where he was supposed to come once a month. Paid upfront flor the year, he came once, never came again and stopped responding to texts and calls. That's right...took our money for the entire year and ran. I'm shocked no one has taken him to court for breech of contract. I'm clearly not the only one who has paid him and not received the product or service.

Service was prompt and performed well. I will not hesitate…read moreto use them again when the need arises.

Left our pool half way open and can't get in touch; paid for new filter install and never actually…read moreturned it on. Going to cost us thousands to get back on right track. Nightmare Also realized he stole equipment including pool pump, and salt cell-- effectively costing us 10k including labor to FIX. No communication. Police report filed.

We had Westrock install an in-ground pool in our home several years ago, and they have handled our…read moreservice ever since. We had the best experience with Westrock -- they always go above and beyond, and their service team is second to none. I highly recommend Westrock if you are looking for an in-ground pool and ongoing service.

because zero stars are not possible I am giving 1. Bought hot tub 2 years ago Stealth to be exact,…read morespeaker has been a problem since day 1, manufacture says issue is common ? why they continue to sell does not make sense, salesperson should have warned US! Stealth says they will ship parts Westrock does not answer phone or return calls period!guess they are doing Us a favor when and or if you get a call back. Westrock seems to be so tired of the inferior product their service department just hangs up on you.Guess being the only one selling stealth tubs they can jkust do as they please!!! Service with s big middle finger is what the consumer can expect!!! BUYER BEWARE!!AFTER DELIVERY YOU ARE ON YOUR OWN....

I had my in ground liner replaced as well as the bottom of the pool re- finished. Jason,the owner…read moregave me a detailed estimate and walked me through the process. The work was done in between the frequent rains we had in April. The pool looks great!

From the owner: Landau Pools & Spas provides provides ground pools installation, pool construction, building…read moreconstruction services in the area

B & B did a great job winterizing my pool lines. This is my 3rd season using B & B for my closing…read more The Service Tech; Milton was very experienced and went over the process step by step with me. He did a very good job. I would highly recommend B &U B for your pool needs. Scheduling accommodated my needs which was a plus.

Drew and the team at B&B couldn't have better to work with to renovate an existing pool, surround…read morehardscape and landscape. They transformed the look of the pool, and patio form plan and closed in to a tranquil and spacious area to enjoy either in or out of the pool. All our questions questions were answered through the process including many we didn't alway now to ask. We replaced an old spa in the process as well and Victoria was great to work with in finding the right fit for our needs and planned location. Whole heartedly recommend working with B&B, the entire experience and final product have been worth the investment.