First time in my life that Ive taken the time to write a review, but I absolutely felt it necessary…read moreto WARN you all about this company. STAY AWAY!!!! Overpriced. Dishonest to a point bordering on fraudulent. Incompetent. We hired the company to "open our pool".....$1000 bucks (which is ridiculous)....and they leave a note that says: "Will have to come back to finish the vac, backwash, and balance the chemicals *Pool was a bit murky, so we left the system running 25/ in service until we return" Im not sure, but sounds to me as though they didn't finish the job and they are coming back, right? NO!!!!!! I called to ask when and they said they would send someone out for and additional $500 bucks...and stupid me, I agree!!!!! because Im the type of sucker that a business like this relies on taking advantage of. So thats the end, right? NO!!!!!!! They don't show up and when I call again, its my fault!!! So now we are two weeks and about $1500 bucks into getting this pool open and still no end in sight. But is that the end? NO!!!!!!! We were charged nearly $1000 bucks to replace 15 small tiles!!! Why? IDK....perhaps they flew artisans in from Italy. $2500 bucks....15 small tiles.....and a bowl of water I can not swim in.....do yourself a favor.....find someone that has some pride in their business, some sense of value for the customer, and frankly someone that will be around next year.......because these guys will go under and deserve it. AND SHAME ON YELP FOR MAKING ME GIVE AT LEAST 1 STAR!!!!

My ~45 year-old in-ground vinyl pool finally succumbed to all it's electrical, plumbing, equipment,…read morecoping and deck problems just before COVID started. We spent over a year trying to find a fair priced, communicative, and quality contractor who was even available to do the renovation work. We had ridiculously high quotes, quotes not itemized, blatant gouging, and folks who would not even return phone calls. Then we found Brian and Northstar Pools. From the first moments, I knew this was not your average NJ contractor. He was extremely polite, knowledgeable, humble - and clearly held to their mantra of providing only caring and customer-focused service - but he really knows his stuff on top of that! His prices were fair and enumerated in detail, so I knew exactly what I was getting. But it took a couple of months while I did more research - and during that time he was ever so patient, answered all my questions, and helped me arrive at a plan that worked. Once work started, he and his crew worked very hard and efficiently to tackle this beast of a project. As I was juggling the logistics of the other related landscaping and electrical work (and not to mention the weather), Brian was super accommodating and patient in coordinating all the work with me. When the inevitable need for plan changes occurred - Brian took everything in stride to make sure I was satisfied. The DIYer and engineer in me forced me to ask a LOT of questions as work progressed (and I mean a LOT). Brian answered every single one of them patiently and professionally - even the stupid ones. His craftsmanship and attention to detail were clearly evident. He even crawled ten feet under the new liner he just installed to remove a few pebbles that had found their way underneath - on a nice hot August day no less. Thank-you Brian and your great team for the work you did - and the manner in which you performed it. We are so blessed that we found you.

I've been a pool owner for over 25 years We have gone…read morethrough about 14 different companies. It has taken over 25 years to find an honest and truly KNOWLEDGEABLE pool service company that didn't charge me for unnecessary services. My pool heater stopped working in early July, Our then, former service company checked it out and said it was a leaking core therefore the whole heater needed to be replaced. 2nd opinion from a nationally recognized company said the same. Vision Pools was recommended by the heater manufacturer as a good service company in my area. They told me that their experience with Vision is always a good one. They came out assessing the problem and made a Simple repair after confirming that the heater was NOT leaking. Vision Pools wants to keep a client forever and to do this they do the right thing. A good philosophy. The service men are very nice and knowledgeable The owner, Keith, assessed the heater before he sent a serviceman. The office staff follows up as promised and always get our messages to Keith and calls us back.

Had a leak on my sprinkler system, they located the problem and fixed it. The impressive part is…read morethey showed up at 12 noon and couldn't see anything after I explain that the leak would show up in one spot, however it takes time. Carlos said if you see the water building up again call us and they would come back later in the day and that's exactly what happen. They gave me an estimate and proceeded to fix the problem. They are professional and have updated systems to identify problems. Highly recommend them.

Tony who is a pool specialist is absolutely the best at turning our pool into the special one that…read moreit is now. He is the consummate professional! Technically superior to anyone that I have used in the last 25 years. He is always on time, very knowledgeable, an excellent communicator and really cares about doing the best. I highly recommend him and the company for sending the very best.

I've had my inground pool for over 30 years. I have dealt with Crystal pools for years, recently…read morewith Lakeside Pool, which was a total disappointment. So I took a chance and I called Anthony at Backyard Bosses and I'm so glad I did. He is the ultimate professional and he did a wonderful job fixing my pool. I would highly highly recommend you use his company. Thank you so much Anthony for all your help. With all the crap I had to deal with with Lakeside Pool's, you saved the day.

George and his Team at Ardsley Power Wash were incredibly professional, knowledgable and…read morecommunicated so well as to what work needed to be done. We had alot of mold and algae on our stone and he cleaned to perfection. I have not seen my bluestone look this clean in years!!! I suggest a yearly cleaning for upkeep!! Competitive pricing at its best! A real find and definitely will be our go to for yearly maintenance. Our plants and grass were a factor in damage control and wow they did not disappoint. Our plants were protected at all costs and George and his team even gave our garden a nice watering . I would highly recommend you call James for a quote, he was honest about what work should be done and very fair in pricing out job! We're ready to roll into a beautiful backyard party

The guys showed up early. They were polite and friendly and got right to work. The job was thorough…read moreand all the furniture was returned to their correct positions. Our decks look great. We will not hesitate to use them again.

Free estimate appointment was done immediately however, there was no follow up. Price is a little…read morespeed compared to other roof installers. The catalog shows quality.

Never heard back from an internet, phone call and text request for an estimate. I did request a…read morequote for siding but chose not to use them, so I am curious if that's what the lack of follow up is for when asking for gutters or a roof estimate.

The customer service is horrible and always rude. Called to schedule our pool opening - told us…read morethat they are full and they cannot take us on. Called three times to speak to the owner - never received a call back. Said they sent out paperwork over the winter which I do not believe as they have never done so in the past. No loyalty to existing customers base. Overpriced and underserviced. Stay away.

The service at Hobby's was amazing! I recently needed to learn how to care for my hot tub…read more Kristine took the time to explain everything to me. She was patient and extremely knowledgable. Hobby's had all the items I needed to get up and going quickly and easily. This company is definitely a diamond in the rough.