Pete is a wonderful, reliable guy. He'll keep your furnace running with no drama at a very…read morereasonable cost. My sister, my cousin, my brother-in- law, and I all rely on Pete to keep our furnaces humming for a very reasonable cost. Pete's a no nonsense type of person. He always tries to fix the problem with your pocketbook in mind.

I wanted to write a quick review for these guys because I want anyone curious to know, from a…read morecustomer to a potential one - that these are the right guys. I'm not related - we didn't go to school together, we don't hang out, and I've only had service on an oil burner; but, you can feel good about calling these guys. First rate.

in and out cleaned up afterwards and removed the old tank quality workmanship replaced old with…read morenew one .

The waiting room hasn't changed since I was a kid. I like the nostalgia. Staff are still just as…read morefriendly as I remember. Came to get my tire patched while visiting from California and had a great experience.

My 73 year old mother ordered propane on Tuesday of last week and still hasn't been able to get her…read moretank filled. Her heat and hot water run off of it and they even have a built in sensor so these things don't happen. All we got for a response was there was nothing they could do. Absolutely atrocious to treat senior citizens like that.

This company should be avoided at all costs. DO NOT DO BUSINESS WITH THEM!!…read more All but one of the several service technicians knew what they were doing. Wrong parts were ordered to repair our systems. The "home office" charged us not only for the wrong part, but also the replacement part and two additional service calls. When we disagreed with the charges we were met with essentially a "too bad" response from the managers of the company. The office manager (John) and the finance department contact aka customer service manager (Danielle) were arrogant and poorly attempted to be condescending. We then received a "past due" notice for the amount under dispute and then within no more than 5 days a notice of collections. To top it off, they came and took back the propane tank, which is fine, it was a rental through them, but it was completely full (120 gallons) and no refund for the propane in the tank was provide to us. This company is the epitome of a poorly run business that is focused on nickle and diming their customers to make money in the short-term and nothing more. I have reported them to the BBB. My hope is to write a follow-up review of this company outlining a successful counter-suit and the approach taken to help others that were screwed over by this company. On a side note, AMERIGAS has been a pleasure to deal with and I highly recommend them as they service the same area as Osterman and will beat their prices. Lastly, I welcome any response from Osterman to refute this review, although I doubt they care enough to lift a finger beyond counting their diminishing pennies as usual.

If I could give a rating higher than 5 stars, I would! Working with Landry to get mini splits…read moreinstalled in my home has been such a smooth process from start to finish! Tim L came out and answered all my questions and was knowledgeable and provided top tier customer service. Patrick and his team handled the instal and again provided top tier customer service and went above and beyond to ensure everything went as expected! Chose Landry and you won't be disappointed!

$$$$$$$$$$$$ I could not believe that it would cost nearly…read morenearly $2,000 to replace a sink and $700 to add the faucet. They are less of a reasonable service company and more of a high-ticket selling company. The on-site teams are polite and friendly, but I feel bad that they have to put a 30-minute estimate "portfolio" in the van to drive up costs as much as possible. I'm really offended and I've been in sales my entire career.

I bought a gas heater for my basement, got an estimate for 4 to 500 dollars to hook it up. They…read morecame,hooked it up. Did a beautiful job, the heater works great. Then I got the bill $949.00 NOT HAPPY !

These are the people you want to be there to take care of your Mom when her furnace blows, just as…read morehappened to us. We had Crowley for decades and feared the transition, but not anymore. Mom's furnace went and we got this one crazy quote for an oil furnace from Gervais ($22k COME ON... Guy eventually claimed it was his warranty that made "all the difference"). Hell no. Idk why we didn't call our OIL PEOPLE right away like normal people probably do. Tasse came in, quoted $8k, and job was done in days. BEST YET... just got a knock on Mom's door. They dropped off the invoice with... get this... a beautiful mug bouquet of flowers as a thank you for our business. WHAT!? WHO DOES THAT ANYMORE!?! Customers for life. Best employees during the job, before, during and after. Fabulous people in the office and I am very pleased with their price points all around. Trustworthy and good business practices. ​

The employees showed up on time. They were very professional & informative. They even showed us…read morehow to alleviate a problem should it arise again. Highly recommend.

Our airco upstairs stopped working last night. We were very lucky that JV had an opening. All fixed…read morefor the hot days to come. Very friendly and professional mechanics. Thank you!

Plumber caused a leak 1' from the water heater they installed, I called them, they went out and a…read moreweek later I got a bill from him. Zero communication, just a bill... Horrible Communication, and dishonest owner!

From the owner: Full service plumbing and heating contractor. Reliable and efficient. Residential and commercial…read more Remodeling and renovation, kitchen, bath, and new construction. Hot water heating systems. 24 hour emergency service. Heating system upgrade and replacement. Drain cleaning. Sump pumps and water filtration. Fully licensed and insured. Radiant heat, tank less hot water. We are also a heating fuel supplier.

Wonderful experience! I purchased a dishwasher from a retail store and the appointment was…read morescheduled with this company. They were very good at communicating with me the day before to let me know what window of time to expect them. Tyler and Lawrence Arrived timely, and were very friendly and professional. They even noticed that the installation package I had purchased from the retail store was not necessary and would let them know to refund me that amount, which I greatly appreciate! They were able to install it in less than 30 minutes and left the house looking clean and even gave me some advice on long-term care for the appliance! Thank you so much for everything.

Jose and Dallas were professional, skilled and Quick! Replaced my appliance in no time and left…read morethe place clean and me very happy! Thank you Jose and Dallas!