Poor comms, unprofessional tone, and last-minute changes I rarely leave negative reviews...or reviews at all for that matter... but as a former Yelp elite and avid traveler, my experience with Bliss Wine Tours warrants it. I booked my tour in advance through Viator, and the confirmation clearly stated that pick-up would be from my resort, Mii Amo. Less than 24 hours before the tour, I received a text saying they do not pick up from Mii Amo and that I'd need to get myself to the public library instead. This was a complete surprise -- there was no heads-up after booking, no mention of this in the listing, and no prior outreach to clarify. I had planned around the originally confirmed pickup time and location. I politely asked if we could adjust pickup slightly within the published range (which said 10:30), but instead of a collaborative response, I was met with defensive, dismissive replies and told my resort was a "random location" -- despite the website confirming it at time of booking. When I suggested they clarify the misleading listing and improve their communication with Viator, I was told I was being "aggressive" and they unilaterally canceled my tour. To be clear: I was never rude, I simply expected a basic level of accountability and professionalism. Instead, I was gaslit and blamed for calling out their operational issues -- and then penalized for speaking up. Being a paying customer who voices valid concerns being aggressive. If you're considering this tour, be warned: the tone shifts quickly from friendly to condescending the moment you flag an issue. And if your pickup isn't simple for them logistically, they'll cancel on you instead of owning the error. Travelers deserve better. read more

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Planned our trip way in advance. Apparently we're not making enough money for them. Totally canceled on us a day ahead. I guess they don't care if you plan your whole vacay if they're not making enough. Disgusting. Plan your trip without this as I'm sure they are in it for themselves unlike others here. read more

Cowboy Cal was the best tour guide. He led all 15 of us ladies around for the day. He made sure we stayed hydrated, happy, and taken care of. He let us know the best options for groups our size and gave us options depending on what we were looking for. He was very attentive and helpful throughout the entire day. read more

Bliss Wine Tours - First stop with Cowboy Call - Wine Tours Near Me

The customer service for this company and the owner is subpar. They advertise that they pick up everywhere in Sedona, but they don't and are not truthful in their advertisement. I would not recommend but we did have a really great tour guide Mark so that was the only good thing about the tour read more

My friends and I had such a fun time on this tour, especially because our tour guide Benjamin was the best! Super sweet and easy to talk to, told us a lot about the area too. The company offers to pick you up from where you're staying or if you're too far away, there's a meet up place. We went on 4 vineyards total - Alcantara, Javelina Leap, Page Cellars, and D.A. Ranch. We probably spent about an hour at each one which was perfect. There's complimentary water, champagne glasses if you buy a bottle of wine, snack box for each guest, and then you can connect to the bluetooth as well. We had another party of 4 with us and they were really nice! read more

Bliss Wine Tours - Wine Tours Near Me

Absolutely do not recommend! We had a tour booked for Sunday, March 23, 2025. We called on Friday, March 21, 2025 inquiring about having to cancel. We had to leave a message as they are next to impossible to get hold of. Of course, they did not call back. So we figured we would just suck it up and go. We even got a text on Saturday confirming pick up time. We realize that was an automated text, but it doesn't matter. It still went out. So on Sunday, we were ready at the designated time and, of course, they did not show. One of the people in our party, after multiple messages, finally got hold of a person. They did agree to a refund. Well, the person that booked the tour, just got notice that Bliss denied the refund! Horrible way to run a business. The 5 of us will be blasting negative reviews every where. STEER CLEAR!!! DO NOT RECOMMEND. We ended up having way more fun on our own visiting a winery and a brewery of our choosing. If you must book a wine tour while in Sedona, find another company!! read more

My husband and I had a wonderful time visiting four lovely wineries. The van was immaculate and comfortable. Our guide Bob was very knowledgeable and provided a lot of interesting history of the local area. He also had a great sense of humor which made the tour even more enjoyable. I would highly recommend this tour if you are a wine lover and are looking for a nice relaxing day to sip lots of wine and meet new people! read more

We definitely recommend booking with Bliss! We were celebrating my bachelorette & we couldn't of asked for a better tour guide/photographer Clay-sito! read more

Bliss Wine Tours - Wine Tours Near Me

TLDR: Bliss Wine discriminated against me for having a service animal & denied my request to make a reservation. More context: I initially emailed Bliss Wine on 8/4/24 inquiring if they had space for me on January 17th (5+ months away). I made mention I have a service animal, provided photos of us at vineyards, and offered to provide/complete paperwork to validate my service animal (something that is not legally required to do due to HIPAA but I proactively offer so small business owners feel more comfortable). They did not reply. I followed up 8/6. They responded stating my service animal is too large ("we only allow 15 pounds or less"). I reiterated she is a service animal & explained she sits on my lap, while reminding them I am requesting a weekday (not busy weekend) and about the American Disability Act ("ADA"). They didn't reply. I followed up 8/8. The entire email said, "Following up - since under the American Disability Act this should not be an issue. If it is, please point me in the direction of your supervisor." They responded citing other participants' comfort ("It would depend on how the other guests react.") and did not connect with me a supervisor as I requested. Note, with 5+ months advance notice for a weekday tour, they can easily let guests know that a service animal would be joining (a "reasonable accommodation" to how they operate). Under the American Disability Act, their refusal to accommodate someone with a disability is discriminatory - especially because it does not cause an "undue hardship" when handled appropriately - while their inability to respond in a timely manner to my inquiries is poor business practice. I should not have to convince a business to honor a federal law - nor should I have to convince them not to discriminate against me for having a service animal accompany me. I doubt the better business bureau would appreciate this form of treatment either. This is a terrible experience for any potential customer, especially one with a disability. I do not want any person with a service animal to experience this form of treatment and discrimination which is why I am posting this review. It's truly a shame because this was supposed to be my 40th birthday present to myself (which I disclosed in my email) and they found a way to sour what was intended to be a celebratory milestone. read more

Can't say enough good things about this wine tour and this company. It's $99/person and you hit four wineries - we had Alcantara, Oak Creek, Javelina, and Page Springs. The tastings were not included in the price, but they are slightly discounted and our guide did treat us to a nice picnic. It was 10 in our group, and very COVID safe and friendly. Our guide was Jorge and he was phenomenal. He personally knew the folks at the wineries, and was very knowledgeable about the wines, the region, and history. And just general great vibes. Good people doing great things - big rec! read more

A must do in Sedona!! Never would've guessed sedona was wine country, but was pleasantly surprised! We got the bachelorette package - which was a bit hefty at $142 pp - but ultimately worth it!! Mercedes sprinter van, hangover kit, charcuterie boards (which we got to eat at the 2nd winery!), and 3 extra bottles of bubbly! It was a snowy day and Frank took such good care of us! Super knowledgeable, kept us on time but didn't rush us. We went to 4 wineries, our favorites were javalina and da ranch. Tastings were not included, but we did get $5+ discounts everywhere and reservations were the real value add for our large group of 9. Highly highly recommend! read more

Great tour! Spencer was knowledgeable and extremely friendly. The visits were superb and couldn't have been any easier for our big group due to his coordination! and helpful tips. Would absolutely recommend Bliss! read more

Frank offers that special custom service by doing little things like cleaning off our seats, he brought us waters every stop, and even ran to get me my salad dressing from the kitchen. Very knowledgeable about the area! I highly recommend! Thank you Frank!!! read more

We had the absolute best day with Bliss Wine Tours! Our guide, Stanton was incredibly attentive and informative and matched our vibe perfectly! Even before the tour, Bliss made sure they answered all questions and prepared us for the event with tips to enhance our experience! I will definitely use them again and would recommend for anyone touring the wineries in the area! 10/10! We used them for a bachelorette party and the bachelorette package was adorable and made the bride feel extra special! Thank you again Stanton and everybody at Bliss Wine Tours!! read more

Bliss Wine Tours - Bachelorette and her girls posing in front and around the NICEST party bus! - Wine Tours Near Me

This is my second wine tour that I've done and to be sincere this is more of a shuttle service rather than a wine tour. We had a remodeled ford sprinter van, not what is described in description, and it smelt of exhaust so bad that I almost got sick! Wine or flights are NOT included, like described on Groupon, we only received a small discount at 1 vineyard, even though details in the fine print say wine included and for the price we should have. Since ALL of the vineyards are within 2-7 minutes from each other we all felt as a group that $100 per person is quite steep for a total of 40 minutes of driving time and zero wine on the wine tour. I will never book this tour again read more

We had an amazing day and our guide Calvin was the best!!! He took such great of us. The vehicle was really nice. Will highly recommend and do it again. read more

Bliss Wine Tours - Calvin and our crew - Wine Tours Near Me

Dennis was our affable driver. He led us through each of the four wineries. He even provided a well equipped snack tray to each of us at the first stop. read more

Be aware!! You do not get wine at each stop- you must purchase to drink! It only includes the ride and lunch. All drinks are separate. Would not recommend read more

Came to Sedona for a girls weekend and booked with Bliss for a last second wine tour. Frank our guide came right on time to our hotel. We got lucky and had a small group of people. We made four stops to different wineries and during the drive Frank gave us a little tour of the area and talked about the places we'd be going. Frank was absolutely phenomenal he spent the right amount of time talking in the bus, we all felt like we learned a lot. At each stop he was right there for any needs and questions or to take a picture. Everywhere was super busy and Frank was jumping right in even to help guests outside our tour group. He got us into one of the back rooms at one of the wineries to see the barrels which was super cool. Overall, we had a very pleasant experience. My only complaint is that the $100 fee to do the tour doesn't include any wine. You have to pay at each location so at the minimum if you got something at each stop you're looking at $200 minimum for the tour and that only gets you about 4 glasses of wine. Also the charcuterie they include was pretty good but the cheeses could definitely be a little nicer they felt like they were super basic grocery store cheese. I would definitely book this tour again. read more

Highly recommend this company. We just got home from a girls weekend in Cottonwood. The wine tour is definitely a must. Ask for Cowboy Calvin, he is the best. read more

Loved the tour. Dave picked us all up on time. Great vineyards and very good wines. Dave was very friendly and was a great host

We used your services for a bachelorette party last month. Great service and clean bus! Our driver was wonderful too. I don't remember his name but he has the handlebar stache and speaks spanish. read more

Although one winery didn't seem that welcoming of us, Benji, our tour guide was so personable, friendly and knowledgeable. We had a great group of people with us. It was lots of fun getting to know people from all over the country. I would definitely do this again read more