Blowout was fine, but I booked online and didn't realize it was charging the full amount of the…read moreappointment. I also paid at the appointment so two charges for the same day for one blowout processed on my credit card. I called 4 days later once I noticed and was told a manager wasn't onsite but they'd leave my name and number for the following day. That was 5 days ago and I haven't heard back or recieved a refund. I called again and was told the same thing about a manager not being a site and taking my name and number. Disputed the charge with my bank which is now an unnecessary long process because this place couldn't take 5 minutes to make it right.

MOST AWFUL EXPERIENCE:: BUYER BEWARE…read more Would give a 0 if I were able to! I had the most awful experience at blo blow dry bar in Franklin lakes. I Went there for a dry hair style (curls) for an occasion where we were taking pictures. I have A LOT A LOT of hair. Like every hair stylist/ hair cutter has commented on how much hair and volume I have. Not more than 45 min after my appointment I left looking greasy (it's very hard for that to even happen to me, but I guess the products they use look greasy) And my curls were gone, my hair looked stringy and flat. Not sure what tools they use but they aren't professional I couldn't even believe how flat and gross it looked (it looked dirty). I was there for an hour and a half, and mind you I went in with dry hair not wet. I had to completely start over to fix it. I called them back 3 days ago. The manager there, Karina felt that I wasn't worth her time to get back to me. She left me an initial voicemail and told me she was free to talk to me all day Friday and every time I called the front desk girls would say oh she'll call you at this time and then she never would. I also asked for them to get her so that we could speak for 1-2 minutes. She refused because she was "too busy." I finally got a call back from a manager at another location From Eileen. I asked them for a refund since what they did to my hair was atrocious. They keep giving me the run around and even asked me to come back another time ( NO THANK YOU! ). Has anyone else had an experience like this there? I just can't believe how disrespectful they are there and also how awful my hair looked. Spread the word so this doesn't happen to you. I even went to look at reviews and I'm not the only one this had happened to. Looked like 10 other women had just around the same experience as mine. With how expensive things are these days I feel that it's unacceptable. Also kindness go ways further than rudeness. Eileen called me back with a very fake nice persona telling me that I won't be getting a refund and that I can come in and they will do my hair again. HA! no thanks! I don't think I will be ever wasting my time at that place ever again. Spare yourself! Go somewhere else!

horrible experience and customer service!! my hair did not even last an hour after I walked out the…read moredoor. I asked for a certain style and I got the opposite. my Bobby pins were falling out when I got in the car. dry bar nanuet manager- Erika Martinez does not care about her customers! when addressing the concern, she laughed at me on the phone and even hung up on me and said I should have known better. will not be returning!! better off doing your own hair!

Had a blowout a few months ago. It was bad. I have very curly and slightly textured hair. I added…read moreon what was advertised as a moisturizing treatment. I expected hair mask of some sort that they would apply and leave on for like 5-10 mins. It was just a spray. The girl who did my hair divided it and started to dry. The rest of my hair got bone dry and frizzy and she didn't re-wet it. I'll be honest, I'm Dominican and in our salons the hairstylists know how to blow dry curly/textured hair. This girl did not. My hair was like straw. Won't go back.

First review-yay!…read more I'm not seeing the 10 star option, so I'll resort to 5 ;) I tend to spend a lot of time and money on my hair. It's the one thing I splurge on, and yes, I am super picky. Lianna came highly recommended by several friends. I kept hearing things like "She is the Brazilian blow out queen!" "Best balayage in NY!" okay, so what's a girl to do? book an appointment, of course! For starters scheduling my appointment was super easy. She has her own studio which is so chic, clean and modern. One on one attention! That's right, no more schlepping from the washer, to the colorist, the other random person blowing out your hair. Lianna is a one woman show and it was the best experience. I don't think I could ever step foot in a crowded salon again. What I got done-Roots, highlights, balayage and blow out. The end result was beyond my expectation. My hair looks FLAWLESS and natural! Compliments left and right. She explained her entire process in detail and went over pricing before she got started=professional! Lianna is so sweet, down to earth and funny. The entire process took approximately three hours, and usually I am dying of boredom, but Lianna made the whole experience so enjoyable. She is affordable and I can't wait to book my next appointment!

I am someone who has always struggled finding the right hair stylist who is able to provide results…read morethat I love. I am so happy to have met Lianna because she is an expert, is very professional, and gave me exactly what I wanted! I honestly thought I would never find someone who would know how to work with my hair because I have A LOT of it. She really takes the time to assess your hair and now I love how my hair looks thanks to her! I definitely recommend going to her.

Place is beautiful. People are so nice. And they do a beautiful blow out. Love it there.read more

Please do not ever go here. I have been here several times. Each time I gave another chance for…read morethem to redeem themselves. I go for eye lash extensions. The staff is nasty and rude. They sit behind the desk and talk about inappropriate things in front of the customers. Low class and trashy. The eyelash tech, Nicole was rude and unprofessional. Her hands smelled liked cigarettes. Each time she placed an extension on my eyelash, I felt like I was getting a smoke contact. Really low class. She always seems to have an attitude and acts if you are bothering her. I mean really. I paid over $200.00 for cheap extensions that fell off several days later. They use cheap products. The extensions they use look like the ones you buy at Walmart. My girlfriend told me about them and her experience is worse. She will write about it in a few days. Poor girl is trying to compose her self first. Please RUN...don't walk away from this place. If you want to spend your hard earned money for cheap products and poor customer service this is the place. I asked for the manager because I didn't like the work Nicole did. The "manager" was not available. Clearly they are either all related or protect each other while providing poor service. I am getting married in a few months. I was going to pay for 10 girls to get eye lashes, that's well over $1000. Nope not here. They will never see a dime from me. Go somewhere else. I see they now have a Groupon. I'm really angry now. I paid more than triple of what the Groupon offers. But I will admit, I wouldn't go there if it was free. I believe in tipping well but only if you provide good service. They have a ATM is the waiting room. Nicole waited for a tip before taking the next person. I felt like she was about to go in my wallet and get it because I was moving so slow. Low class and smelly finger workers. Yuck yuck yuck yuck....high school professionalism. Oh yeah when I got home, my fiancé said...ahhh thought you were getting lashes today? Yep, some had already fallen off and they looked skimpy. I recommended 2 people. They both cancelled their appointments the day I left and they saw my results. Terrible. Terrible terrible terrible Terrible I only gave 1 Star because Yelp makes you leave them something. Wish there was a way to leave zero stars.

The place was clean and the staff was friendly and professional. Great location in Bernardsville.read more

Love Nancy. She did such a great job and she's so kind. I had so much volume. Will be back!!read more

I got a shampoo and haircut. The salon was peaceful and Valentina was efficient and on time. The…read morecut was good. My only issue was the cost which seemed pretty expensive to me at $90.

I have been going here for years and Valentina never fails to give me the best blonde highlights…read moreI've ever had. I've tried places in NYC and she just has a talent for creating natural looking blonde color that grows out seamlessly, for a very affordable price.

Blo & Glo is definitely a hidden gem in the Hudson Valley! It screams luxury as soon as you walk…read morein, PS if you want an extra pop of fun, ask to use the restroom for fun posters, located all over the walls will have you cracking up and admiring the charm and character of this place has to offer! The head massage tools and the blowout was absolutely AMZING!!! One of the best I've had in my whole entire life and that means a lot coming from someone who's had blowouts ever since she was eight years old! I had the pleasure of having Becky work on me and she did such an amazing job. I can't wait to bring all of my friends and family back here thank you for offering this amazing service.

Love coming here so much that it just made sense to get the membership! I'm a total klutz with…read moredoing my own hair (my usual thing is simply brushing it), but somehow this team works magic. Highly recommend the head spa if you haven't before (you may fall asleep and I never fall asleep during a facial) - not only are the chairs super relaxing, but the whole vibe of the room is calming and amazing. Plus, having your head massaged? I need this more often than I do it. For the regular blow outs, they give you a great wash (usually using Oribe products) and sometimes I go for curls. I can easily make a blow out from here last at least 5 days (so, if I do my girl math properly, that means that I am saving time and money because I don't have to wash my hair and attempt to do it). I am planning the braids with dragon hair added in for an upcoming race. I usually see Becky - she's fun, friendly, and has great ideas. I also love getting the tinsel put in.

I had a blow dry with Yasmin, she was so sweet and made sure my hair was perfect, i have curly hair…read moreand sometimes hairstylist arent able to give me pin straight hair but she definitely did!

Everyone in this salon is always very nice. Booking is easy online. The salon is clean…read more I just cannot get anybody to understand that I don't want a silky, slippery blow out. I want something with volume and texture, and I always walk out of there with flat hair that feels dirty in a day. It's just discouraging. I won't go back.